Social and ethical responsibility of management

1. Social and Ethical Responsibility of Management

2. Organization’s Social Responsibilities Don’t violate principles of right and wrong Obey the Law Make a Profit Social responsibilities Ethical Legal Economic Discretionary

4. Stakeholder Model Primary Stakeholders: Shareholders Employees Customers Suppliers Governments Local Communities Secondary Stakeholders: Media Trade Associations

5. Responses to Demands for Social Responsibility Reactive Defensive Accommo- dative Proactive Fight all the way DO NOTHING DO MUCH Withdrawal Do only what is required Legal Approach Bargaining Problem Solving Public Relations Approach Be progressive Lead the industry

6. Approaches To Corporate Social Responsiveness Performance Do less than required Do the least that is required Do all that is required Do more than is required Approach 1. Reactive 2. Defensive 3. Accommodative 4. Proactive Posture or Strategy Deny responsibility Admit responsibility but fight it Accept responsibility Anticipate responsibility

17. Determinants of Individual Ethics Family Influences Situational Factors Values and Morals Experiences Peer Influences Individual Ethics

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