A project report on an assessment of job satisfaction

AN ASSESSMENT OF JOB SATISFACTION". THE PRACTICE OF
HUMAN RESOURCE MANAGEMENT.

CONTENTS
 EXECUTIVE SUMMERY

 CHAPTER-1
Introduction of HRM 01
Job Satisfaction 04
 CHAPTER-2
a). Company Profile 24
b). 1). Research Objective 52
b). 2). Methodology 53
b). 3). Sampling Population 55
b). 4). Data Collection of Employees 56
b). 5). Sources of Data Collection 57
b). 6). Analysis of Results 58
b). 7). Period of the Study 59
b). 8). Uniqueness of the Study 60
b). 9). Limitations of the Study 61
 CHAPTER-3
Data Analysis and Interpretation 62
 CHAPTER-4
Findings 86
Recommendations 88
Conclusions 89

 ANNEXTURE
Model of Questionnaire 90
Coding Sheet 94

Babasabpatilfreepptmba.com Page 3


EXECUTIVE SUMMERY:

The study conducted on the job satisfaction with an unique title
"AN ASSESSMENT OF JOB SATISFACTION". THE PRACTICE OF
HUMAN RESOURCE MANAGEMENT. The study was conducted in Shree
D.K.S.S.K.N. CHIKODI.

Job satisfaction is defined as "the extent to which people like
(satisfaction) or dislike (dissatisfaction) their jobs"(Spector,1997,p.2) This
definition suggests job satisfaction is a general or global affective raction that
individuals hold about their job.

The D.K.S.S.K.N. Chikodi was registered in the year 1969 and
started at crusrtins 1974.The Plant is located at Nandi Village of Chikodi in of
Belgaum district . It is registered undu. The Mullystate Co-op Act laws 2100
she members.

The population of the study is all the workers that are working in
The D.K.S.S.K.N. Chikodi.

For the purpose of Project work sample of 100 employees or
respondents have covered. Also while administering Questionnaire care was
taken to ensure that the sample ration is the representative of the population.

The study concludes with an view that, attitude of workers
towards job is an important factor for future development of the company.



CHAPTER - 1



THE CONCEPT OF HRM:
Human Resource Management is defined as the “ The policies
and practices involved in carrying out the “people” or Human Resource
aspects of management position, including recruiting, screening, training,
rewarding, Job satisfaction and appraising”.
What exactly is ‘human resource management’? Many people
find HRM to be a vague and elusive concept-not least because it seems to have
a variety of meanings. This confusion reflects the different interpretations
found in articles and books about human resource management. Human
Resource Management in a Business Context includes a reasoned discussion
on this topic.
Additional notes: Townely (1994) argues that much of the
confusion over the role of human resource managers is due to two factors:-
1. The conflict between the ‘welfare’ tradition of personnel management
and the strategic orientation of modern HRM.
2. A gender divide between:
- ‘ female’ or ‘soft personnel management (particularly in respect of
the welfare tradition) at lower management and administrative levels:
-‘male’ hard-nosed human resource managers within upper management or
corporate headquarters.
She contends that the gender issue should be taken further than
‘counting the number of women’ into an examination of language, role
divisions and power. In particulars, Townley (1994) holds that gender is
inherent in how ‘personnel’ has become a subject of study. In the UK the
professional institution has had several different titles since it was founded as
the Welfare Workers Association in 1913. Currently it is the Chartered
Institute of Personnel and Development, having been unable to face the
ultimate change to a name which parallels the Australian Human Resource



Institute (AHRI) or the Society for Human Resource Management (SHRM) in
the USA.

Townley (1994) points to the debate about consequences of the
name on employment prospects” ‘ debates centered on the image projected-
welfare was thought to reflect the feminine’. The consequence was that more
‘strenous terms’ were used: in 1924 it became Industrial welfare Workers; in
1931 it changed to Institute of Labour Management; in 1946, the Institute of
Personnel Management, a title which remained for the next half century.
Throughout the last century there has been a polarisation between male and
female aspects of people management. As an example, Townely cites industrial
relations as a male preserve in the 1960s and 70s, whereas training was mainly
staffed by females.
More recently, she believes that: “The present division between
personnel and HRM… equally reflects the same gendered elements. Put
bluntly, the focus of HRM- an agenda, in the main, prescribed by men-has
been imprtant’men in one filed talking to, reflecting and reporting on
important ’men in another.”



FUNCTIONS OF HRM:

The Human Resources Management (HRM) function includes a
variety of activities, and key among them is deciding what staffing needs you
have and whether to use independent contractors or hire employees to fill these
needs, recruiting and training the best employees, ensuring they are high
performers, dealing with performance issues, and ensuring your personnel and
management practices conform to various regulations. Activities also include
managing your approach to employee benefits and compensation, employee
records and personnel policies. Usually small businesses (for profit or
nonprofit) have to carry out these activities themselves because they can’t yet
afford part- or full- time help. However, they should always ensure that
employees have—and are aware of—personnel policies which conform to
current regulations. These policies are often in the form of employee manuals,
which all employees have.
Note that some people distinguish a difference between HRM ( a
major management activity) and HRD ( Human Resource Development, a
profession). Those people might include HRM in HRD, explaining that HRD
includes the broader range of activities to develop personnel inside of
organizations, including, eg, career development, training, organization
development, etc.
There is a long-standing argument-about where HR related
functions should be organized into large organizations, eg, “ Should HR be in
the Organization Development department or the other way around?”
The HRM function and HRD profession have undergone
tremendous change over the past 20-30 years. Many years ago, large
organizations looked to the “Personnel Department,” mostly to manage the
paperwork around hiring and paying people. More recently; organizations
consider the “HR Department”as playing a major role in staffing, training and
helping to manage people so that people and the organization are performing at
maximum capability in a highly fulfilling manner.
( The publications, Field Guide to Leadership and Supervision for
Business and Field Guide to Leadership and Supervision for Nonprofit Staff,


include comprehensive guidelines about effectively managing human resources
in organizations.)



JOB Satisfaction:
Job satisfaction is defined as “ the extent to which people like
(satisfaction) or dislike (dissatisfaction) their jobs” ( Sept, 1997, p.2). This
definition suggest job satisfaction is a general or global affective reaction that
individuals hold about their job. While researches and practitioners most often
measure global job satisfaction, there is also interest in measuring different “
facets” or “dimensions” of satisfaction. Examination of these facet conditions
is often useful for a more careful examination of employee satisfaction with
critical job factors. Traditional job satisfaction facets include: co-workers, pay,
job conditions, supervision, nature of the work and benefits.
Job satisfaction is in regard to one’s feelings or state-of-mind
regarding the nature of their work. Job satisfaction can be influenced by a
variety of factors, eg, the quality of one’s relationship with their supervisor, the
quality of the physical environment in which they work, degree of fulfillment
in their work, etc.
(To my knowledge, there is no strong acceptance among
researchers, consultants, etc., that increased job satisfaction produces improve
job performance—in fact, improved job satisfaction can sometimes sit around
all day and do nothing. That may make them more satisfied with their “work”
in the short run, but their performance certainly didn’t improve.)



Employee satisfaction :
have always been important issues for physicians. After all, high
levels of absenteeism and staff turnover can affect your bottom line, as temps,
recruitment and retraining take their toll. But few practices ( in fact, few
organizations) have made job satisfaction a top priority, perhaps because they
have failed to understand the significant opportunity that lies in front of them.
Satisfied employees tend to be more productive, creative and committed to their
employers, and recent studies have shown a direct correlation between staff
satisfaction and patient satisfaction, Family physicians who can create work
environment that demands quality and cost efficiency. What’s more,
physicians, may even discover that by creating a positive workplace for their
employees, they’ve increased their own job satisfaction as well.

Meaning of Job satisfaction:
Job satisfaction refers to a persons feeling of satisfaction on the
job which acts at a motivation to work. It is not the self satisfaction happiness
or self
both satisfaction and dissatisfaction were seen as function of the
perceived relationship between what one prevail it as offering one entailing.

Herzberg’s theory :

In the late 1950s, Frederick Herzberg, considered by many to be a
pioneer in motivation theory, interviewed a group of employees to find out
what made them satisfied and dissatisfied on the job. He asked the employees
essentially two sets of questions:
1. Think of a time when you felt especially bad about your job. Why did
you feel that way?



2. Think of a time when you felt especially bad about job. Why did you
feel that way?

From these interviews Herzberg went on to develop his theory
that there are two dimensions to job satisfaction: motivation and “hygience”
(see “Two dimensions of employee satisfaction” ). Hygiene issues, according to
Herzberg, cannot motivate employees but can minimize dissatisfaction, if
handled properly. In other words, they can only dissatisfy if they are absent or
mishandled. Hygiene topics include company policies, supervision, salary,
interpersonal relations and working conditions. They are issues related to the
employee’s environment. Motivators, on the other hand, create satisfaction by
fulfilling individuals’ needs for meaning and personal growth. They are issues
such as achievement, recognition, the work itself, responsibility and
advancement. Once the hygiene areas are addressed, said Herzberg, the
motivators will promote job satisfaction and encourage production.



Applying the theory:

To apply Herzberg’s theory to real-world practice, let’s begin
with the hygiene issues. Although hygiene issues are not the source of
satisfaction, these issues must be dealt with first to create an environment in
which employee satisfaction and motivation are even possible.
Company and administrative policies. An organization’s policies
can be a great source of frustration for employees if the policies are unclear or
unnecessary or if not everyone is required to follow them. Although employees
will never feel a great sense of motivation or satisfaction due to your policies,
you can decrease dissatisfaction in this area by making sure your policies are
fair and apply equally to all. Also, make printed copies of your policies- and-
procedures manual easily accessible to all members of your staff. If you do not
have a written manual, create one, soliciting staff input along the way. If you
already have a manual, consider updating it (again, with staff input). You
might also compare your policies to those of similar practices and ask yourself
whether particular policies are unreasonably strict or whether some penalties
are too harsh.
Supervision. To decrease dissatisfaction in this area, you must
begin by making wise decisions when you appoint someone to the role of
supervisor. Be aware that good employees do not always make good supervisor.
The role of supervisor is extremely difficult. It requires leadership skills and the
ability to treat all employees fairly. You should teach your supervisors to use
positive feedback whenever possible and should establish a set means of
employee evaluation and feedback so that no one feels singled out.
The old adage “you get what Think of a time when you felt you
pay for” tends to be true when it especially good about you job. Why did you
feel that way comes to staff members. Salary is not a motivator for employees,
but they do want to be paid fairly. If individuals believe they are not
compensated well, they will be unhappy working for you. Consult salary
surveys or even you local help- wanted ads to see whether the salaries and
benefits you’re offering are comparable to those of other offices in your area. In



addition, make sure you have clear policies related to salaries, raises and
bonuses.

Interpersonal relations :
Remember that part of the satisfaction of being employed is the
social contact it brings, so allow employees a reasonable amount of time for
socialization (e.g., over lunch, during breaks, between patients). At the same
time, you should crack down on rudeness, inappropriate behavior and offensive
comments. If an individual continues to be disruptive, take charge of the
situation, perhaps by dismissing him or her from the practice.

Working conditions.
The environment in Even a nice chair can make a which people
work has a tremendous world of difference to an effect on their level of pride
for themselves individual’s psyche and for the work they are doing. Do
everything you can to keep you equipment and facilities up to date. Even a nice
chair can make a world of difference to an individual’s psyche. Also, if possible,
avoid overcrowding and allow each employee his or her own personal space,
whether it be a desk, a locker, or even just a drawer, if you’ve placed your
employees in close quarters with little or no personal space, don’t be surprised
that there is tension among them.
Before you move on to the motivators, remember that you cannot
neglect the hygiene factors discusses above. To do so would be asking for
trouble in more than one way. First, your employees would be generally
unhappy, and this would be apparent to your patients. Second, your
hardworking employees. who can find jobs elsewhere, would leave, while your
mediocre employees would stay and compromise your practice’s success. So
deal with hygiene issues first, then move on to the motivators:



Work itself :
Perhaps most important to employee motivation is helping
individuals believe that the work they are doing is important and that their
tasks are meaningful. Emphasize that their contributions to the practice result
in positive outcomes and good health care for your patients. Share stories of
success about how an employee’s actions made a real difference in the life of a
patient, or in making a process better. Make a big deal out of meaningful tasks
that may have become ordinary, such as new-baby visits. Of course employees
may not find all their tasks interesting or rewarding, but you should show the
employee how those tasks are essential to the overall processes that make the
practice succeed. You may find certain tasks that are truly unnecessary and
can be eliminated or streamlined, resulting in greater efficiency and
satisfaction.

Achievement:-
one premise inherent in Herzberg’s theory is that most
individuals sincerely want to do a good job. To help them, make sure you’ve
placed them in position that use their talents and are not set up for failure. Set
clear, achievable goals and standards for each position , and make sure
employees know what those goals and standards are. Individuals should also
receive regular, timely feedback on how they are doing and should feel they are
being adequately challenged in their jobs. Be careful, however, not to overload
individuals with challenges that are too difficult or impossible, as that can be
paralyzing.



Recognition:-
Individuals at all levels of the organization want to be
recognized for their achievements on the job. Their success don’t have to be
monumental before they deserve recognition, but your praise should be sincere.
If you notice employees doing something well, take the time to acknowledge
their good work immediately. Publicly thank them for handling a situation
particularly well. Write them a kind note of praise. Or give them a bonus, if
appropriate. You may even want to establish a formal recognition program,
such as “ employee of the month”.

Responsibility.
Employees will be more motivated to do their jobs well if they
have ownership of their work. This requires giving employees enough freedom
and power to carry out their takes tasks so that they feel they “own” the result.
As individuals mature in their jobs, provide opportunities for added
responsibility. Be careful, however , that you do not simply add more work.
Instead, find ways to add challenging and meaningful work, perhaps giving the
employee greater freedom and authority as well.

Advancement :
Reward loyalty and Employees will be more performance with
advancement. Motivated to do their jobs well if not have an open position to
which to they have ownership of their promote a valuable employee, consider
work giving him or her a new title that reflects the level of work he or she has
achieved. When feasible, support employees by allowing them to pursue further
education, which will make them more valuable to your practice and more
fulfilled professionally.



Two dimensions of employee satisfaction :
Frederick Herzberg theorized that employee satisfaction depends
on two sets of issues. “ hygiene” issues and motivators. Once the hygiene
issues have been addressed, he said, the motivators create satisfaction among
employee.
Hygiene issues (dissatisfies)
Company and administrative policies
Supervision
Salary
Interpersonal relations
Working conditions.

Motivators ( satisfiers)
Work itself
Achievement
Recognition
Responsibility
Advancement
Motivators, such as recognition and achievement, make worker
more productive, creative and committed.



Key points :

 Employee satisfaction affects every aspect of Industries Reputation
Employee Satisfaction Leads to overall productivity.
 Frederick Herzberg theorized that employee satisfaction has two
dimensions.
“ hygiene” and motivation.
 Hygiene issues, such as salary and supervision, decrease employees’
dissatisfaction with the work environment.



What managers need to do?

Job satisfaction and its relationship to dispositional factors
supports the notion that managers must concentrate on employing the right
people for the organization in order to maximize on the possibility that
employees will be satisfied. Satisfied employees will stay with the company for
a relatively long period. Thus, they must concentrate on removing dissatisfiers
from the workplace to enable employees to get on with their own satisfaction in
an environment that is conducive to achieving both their own needs and those
of the organization.



The workplace and satisfaction :

Harry One’s man discusses a retrospective Gallup study of one
million employees in North America. This study showed that the elements in
the workplace that contribute to a state of job satisfaction are all “group-level”
items. Group-level items are those that relate to workplace relationships with
colleagues, managers and workplace friends. In the study there were twelve
core elements which were important in job satisfaction and which had an
influence on attracting and retaining the most productive employees. These are
summarized as follows, in order importance:
1. Do I know what is expected of me at work?
2. Do I have the materials and equipment I need to do my work right?
3. At work, do I have the opportunity to do what I do best every day?
4. In the past seven days, have I received recognition of praise for good
work?
5. Does my supervisor or someone else at work seem to care about me as a
person?
6. Is there someone at work who encourages my development?
7. At work, do my opinions count?
8. Does the mission of my company make me feel like my work is
important?
9. Are my co-workers committed to doing quality work?
10. Do I have a best friend at work?
11. In the past six months, have I talked with someone about my progress?
12. At work, have I had the opportunity to learn and grow?
Job satisfaction is an attitude that employees have about their
work and is based an numerous factors, both intrinsic and extrinsic to the
individual. Job satisfaction is important from the perspective of maintaining
and retaining the appropriate employees within the organization; it is about



fitting the right person to the right job in the right culture and keeping them
satisfied 1.2.

Today’s business environment is characterized by weak
economies, rapidly changing technology, organizational re-engineering,
shortened length of tenure, and outsourcing of peripheral business activities.
The pharmaceutical industry is reflective of this environment. Under these
circumstances, managers should concentrate on removing source of
dissatisfaction from the workplace in order to keep employees busy, productive
and satisfied. At the same time, employees need to take responsibility for their
own satisfaction in their job.2



In creasing job satisfaction is important for its humanitarian
value and for its financial benefit (due to its effect on employee behavior). As
early as 1918, Edward Thorndike explored the relationship between work and
satisfaction in the Journal of Applied Psychology.

Bavendam Research has included measures of job satisfaction in all our
employee surveys. Clear patterns have emerged.

Employees with higher job satisfaction:

 believe that the organization will be satisfying in the long run.
 Care about the quality of their work
 are more committed to the organization
 have higher retention rates, and
 are more productive.



Define Your Terms :

Be precise. Vague terms like “morale” often include elements of
satisfaction, commitment, desire to quit, communication, etc A major business
magazine quoted a CEO who consistently confused job satisfaction with
complacency. A lack of conceptual clarity makes it difficult to learn anything
useful or precise.

A single construct or multiple dimensions.
One area of disagreement is whether job satisfaction has
multiple dimension Researchers like porter and Lawyer define job satisfaction
as a unidimensional construct; that is you are generally satisfied or
dissatisfied with your job. In contrast, Smith, kendall and Hulin argue that job
satisfaction is multidimensional; that is you may be more or less satisfied with
your job, your supervisor, your pay your workplace, etc

For the purposes of our work, we follow porter & Lawyer and
define job satisfaction as people’s affective (emotional) response to their current
job conditions. We also carefully distinguish job satisfaction from its
consequence. Desire to stay with an organization is not a symptom f job
satisfaction, it is a consequence of job satisfaction. As an independent factor
desire to stay is also affected by other factors such as employees’ job security
expectation about their future success in the organization ,etc.



Sources of confusion

Negative is strong than positive.
Dissatisfaction seems to be more motivating than satisfaction .In
a similar way, people often react more immediately and visibly to pain than to
a pleasant stimulus.

Diminishing returns:
Frequently, there is not a simple relationship between
satisfaction and its consequent. For example: the greater the dissatisfaction, the
greater the motivated to quit. Once people are basically satisfied, they are no
longer motivated to quit. How will their behavior be different if they are
wildly satisfied with their jobs? They will still not be motivated to quit.
Thus, once employees are satisfied with jobs, being wildly satisfied may not
produce significantly different behavior. This effect can cause managers to
under– estimate just how motivating job satisfaction really is.

What are the statistically significant factors that affect job
satisfaction?

Bavendam Research identified six factor that influenced job
satisfaction when these six factors were high, job satisfaction was high. When
the six factors were low, job satisfaction was low. These factors are similar to
what we have found in all organizations.



Job Satisfaction is influenced by:

Opportunity

Strees

Leadership

Work
Standards

Fair
Rewards

Adequate
Authorit
y

Opportunity.
Employees are more satisfied when they have challenging
opportunities at work. This includes chances to participate in interesting
projects; jobs with a satisfying degree of challenge and opportunities for
increased responsibility. Important; this is not simply “promotional
opportunity”. As organizations have become flatter, promotions can be rare.
people have found challenge through projects. Team leadership, special
assignment-as well as promotions.



Actions:
 promote from within when possible.
 Reward promising employees with roles on interesting projects.
 Divide jobs into levels of increasing leadership and responsibility.



It may be possible to crate job titles that demonstrate increasing
levels of expertise which are not limited by a viability of positions they simply
demonstrate achievement .
Stress.
When negative stress is continuously high, job satisfaction is
low. Jobs are more stressful if they interfere with employees’ personal lives or
are a continuing source of worry or concern.
Actions:
 promote a balance of work and personal lives. Make sure that
senior managers model this behavior.
 Distribute work evenly (fairly )within work teams.
 Review work procedures to remove unnecessary “red tape”or
bureaucracy.
 Manage the number of interruptions employees have ti endure
while trying to do their jobs.
 Some organizations utilize exercise or “fun” breaks at work.

Leadership.

Employees are more satisfied when their manager are good leaders. This
includes motivating employees to do a good job, striving for excellence or just
taking action.

Actions:

 Make sure your managers are well trained. Leadership combines
attitudes and behavior. It can be learned.



 People respond to managers that they can trust and who inspire
them to achieve meaningful goals.



Work standards.
Employees are more satisfied when their entire workgroup takes
pried in the quality of its work.

Actions:

 Encourage communication between employees and customers. Quality
gains importance when employees see impact on customers.
 Develop meaningful measures of quality. Celebrate achievements in
quality.3

Trap:

Be cautions of slick “packaged” campaigns that are perceived as
superficial and patronizing.

Fair Rewards.

Employees are more satisfied when they feel they are rewarded
fairly for the work they do. Consider employees responsibilities, the effort they
have put forth, the work they have done well and the demands of their jobs.

Actions:
 Make sure rewards are for genuine contributions to the organization.
 Be consistent in your reward policies.
 If your wages sure competitive, make sure employees know this.
 Reward can include a variety of benefits and perks other than money.



As an added benefit, employees who are rewarded fairly, experience
less stress.

Adequate Authority.
Employees are more satisfied when they have adequate freedom and
authority to do their jobs.

Actions:

When reasonable:
 Let employees make decisions.
 Allow employees to have input on decisions that will affect them.
 Establish work goals but let employees determine how they will achieve
those goals. Later reviews may identify innovative “best practices.”
 Ask, “If there were just one or two decisions that you could make, which
ones would make the biggest difference in your job?”



Thesecret :

One thing that makes humans unique is ability to focus energy.
Whether to heat a home or to cut steel with a laser, focusing energy where it’s
needed produces significant results. As a manager, you need to know what is
important problem is more likely to produce measurable benefits to the
organization.

The actual cases unique to your organization can only
uncovered through a proper analysis. Bavendam research Inc. has developed a
survey process that identifies underlying cases of the factors such as:
 Retention/turnover
 Productivity
 Teamwork
 Communication
 Job satisfaction
and much more.

You can chose from standard, semi-custom analyses. We even
help you manage the improvement projects once they begin.



CHAPTER – 2



INDUSTRIAL
PROFILE



INDUSTRY PROFILE
India has been known as the original home of sugar and
sugarcane. Indian mythology supports the above fact as it contains legends
showing the origin of sugarcane.

India is the second largest producer of sugarcane next to Brazil.
Presently, about 4 million hectares of land is under sugarcane with an average
yield of 70 tones per hectare.

India is the largest single producer of sugar including traditional
cane sugar sweeteners, khandsari, and Gur equivalent to 26 million tones.
Even in respect of white crystal Sugar, India has ranked No. 1 position in 7
out of last 10 years.

Traditional sweeteners Gur & Khandsari are consumed mostly
by the rural population in India. In the early 1930’s nearly 2/3 rd of sugarcane
production was utilized for production of alternate sweeteners. Gur &
khandsari. With better standard of living and higher incomes, the sweetener
demand has shifted to white sugar. Currently, about 1/3rd sugarcane
production is utilized by the Gur & khandsari sectors. Being in the small scale
sector, these two sectors are completely free from controls and taxes which are
applicable to the sugar sector.

The advent of modern sugar processing industry in India began
in 1930 with grant of tariff protection to the Indian sugar industry. The
number of sugar mills increased from 30 in the year 1930 -31 to 135 in the
year 1935-36 and the production during the same period increased from 1.20
lakhs tones to 9.34 lakhs tones under the dynamic leadership of the private
sector.



The era of planning for industrial development began in 1950-51
and Government lay down; targets of sugar production and consumption,
licensed and installed capacity, sugarcane production during each of the Five
Year Plan periods. The targets and achievements during various plan periods
are given below.

GROWTH OF INSTALLED CAPACITY OVER THE YEARS

Year No. of factories Installed Actual sugar
in operation capacity production
(L/tones) (L/tones)

1950-51 139 16.7 11.0
1955-56(I) 143 17.8 18.9
1960-61(II) 174 24.5 30.2
1965-66(III) 200 32.3 35.4
1973-74(IV) 229 43.1 39.5
1978-79(V) 299 59.1 58.4
1985-86(VI) 339 72.7 70.2
1990-91(VII) 377 98.5 120.5
1995-96(VIII) 415 127.6 164.3
1999-2000 423 161.8 182.0
2000-2001 437 168.2 185.1
2001-2002 433 176.8 185.3
2002-2003 453 180.0 201.0
2003-2004(E) 461 185.0 170.0
2004-2005 190 205.0 192.0



E-Estimated

The small size new units licensed by the government were supported
with a scheme of announced on 25th November, 1975 known as Sampth
committee Incentive. It provides r percentage of free sale quota to both new
sugar factories and expansion in existing in existing units. This I to a
mushrooming growth of relatively small sized sugar units in the county.

Under the policy of licensing, Government initially permitted
small sized new units of 1250 capacity only and later on increased the
minimum economic size of plant to 2500 TCD. Similarly capacity expansions
initially allowed up to 3500 TCD only were subsequently raised to 1 TCD and
finally these expansion limits were withdrawn in 1990.

As a result, the industry has grown horizontally with an all
India per unit average capacity of 500 TCD. As against this, this has been
consolidation and move towards larger per unit capacity I over the world, as
would be evident from the following table

STATEMENT SHOWING DISTRIBUTION OF SUGAR MILLS WITH
CANE CRUSHING CAPACITY AND SUGAR PRODUCTION PER
UNIT IN VARIOUS COUNTRIES

Country No. of units Average cane Average cane
crushing per day crushing per unit
(tones) (tones)
Thailand 45 10307 140540



Australia 28 9216 183321
Brazil 213 9168 64018
South Africa 13 6877 137769
Mexico 67 4749 71015
Colombia 10 4590 214900
Cuba 156 4229 45538
Hawaii 9 4111 44111
Mauritius 16 3195 42970
India 430 2527 35000
*Based on 1998-99
Source: High Power
Committee

Government enacted the Sugar Development Fund Act & Rules
which provide for levy of. Per qtl. Of sugar known as Sugar Development
Fund (SDF). The SDF is utilized for granting term loans to sugar mills for
modernization and grants of research projects in the sugar r besides creation of
buffer stocks as and when required to ensure price stability. A number of I are
in the process of expanding their capacities and modernizing their plant with
the assistance: from SDF.

Government delicensed sugar sector in August, 1998. It is now
open to entrepreneurs to set up r mills without a license but at a distance of 15
kms away from the existing factory. Sugar unit’s r free to expand their
capacity and also put up higher capacity new units. This should help to
consolidate and expand their capacities wherever cane potential exists



NT POSITION
I Indian Sugar industry am the second largest agro-processing industry
in the country.
No. of sugar factories established 507

Total Capital Employed Rs. 50,000 Crores

Total Annual Turnover Rs. 25,000 Crores

Total Payment to Cane growers Rs. 18,000 Crores

Contribution to Central & State Exchequers Rs. 17,000 Crores + 800
Crores
Direct Employment: Rural Educated 5.00 Lakhs

Farmers / Families involved in Sugarcane 45 Million
(7.5% of Rural Population)

In global sugar economy, the Indian sugar industry has achieved a number of
milestones.

 Largest Sugar Producer in 7 out of 10 years.

 Second Largest Area under Cane/Cane Production.

 Amongst the cost-effective industries with its field cost (Sugar cane)
being the second lowest, despite small land-holdings and low
productivity

 Fourth efficient processor of sugar despite low capacity of its sugar
plants as compared to very large-size plants in other parts of the world.



POLICY

The present policy of partial decontrol 10% of production by each
unit is supplied for public distribution system i.e. as levy sugar at Govt.
notified prices admittedly below 20% of the actual cost of production. The levy
sugar is I to the public irrespective of their economic status. The balance 90%
is sold in the free market against monthlyissued by the Government. This
policy has been continuing since 1967-68 except for brief periods of de-control
me during the years of surplus production and accumulated sugar stocks.

Government announces the Statutory Minimum Price (SMP)
for sugarcane every year based on recommendations of the Commission for
Agricultural Costs and Prices (CACP). In the year 3-04, Government
announced Rs. 73.00 per quintal linked to a basic recovery of 8.5%. For every
1% increase in recovery, the grower gets a premium of Rs.0.85./qtl. In actual
practice, the sugar pays much higher prices than SMP.



COMPANY PROFILE



COMPONY PROFILE

The farmers in this area were very eager to have sugar factory. Most of
the villages in Chikodi, Raibag and Athani Taluka have fertile land and are
situated near by Krishna River. The founder Shree Chidanand. B. Kore and
chief promoter Shree Shantappa. Y. Mirji felt it necessary to start the factory
in this area and the factory was registered by the support of Shareholders on 5th
March 1969.

The factory is located 10 Kms away from Chikodi town in Belgaum
District.

INDUSTRIAL LICENCE NUMBER

1. The factory was got industrial license number for its original project as
1-25/N-250/CC dated 16/10/1970.
2. For the first phase expansion factory got industrial license number LI-
450 (82) dated 05/07/1982 for the 2000 TCD.
3. For the second phase of expansion got industrial license number as LI-
408 (92) dated August 1992 for the 3500TCD.

COST OF THE PROJECTS

 The factory spent Rs. 337.00 lakhs as its original project.



 For the first phase expansion factory incurred cost of Rs.349.00 lakhs

 For the second phase expansion the factory spent of Rs. 2700.00 lakhs.

FACTORY STRUCTURE

Shree D.K.S.S.K as one of the best working co-operative sugar factories
in our state commencing it first production during the year 1974-75 with an
initial capacity of 1250 TCD. It had expanded its capacity in 2 phases during
1984-85 and during 1994-95. The present crushing capacity is 3500TCD;
through crushing capacity is 3500TCD and daily crushing on an average
4500TCD.

AIMS & OBJECTIVE OF THE COMPANY
The object of the society is to encourage proper development of
Agricultural Industrial amongst members on Co-operative lives by promotions
of principal and methods of Co-operative and joint forming methods so as to
secure best merits of modern large scale agriculture production to the owners
of lands and for this propose.

a) To encourage self-help, thrift and co-operate amongst members.
b) To acquire lands either by way of purchase or otherwise for cultivation
of sugar cane and other cost and for erection of building. Go downs staff
quarters etc and for installations of machinery’s.



c) To manufacture sugar jogger and their by products out of sugar-cane
grown and supplied by members of the society and other and to sell the
same to the best advantage
d) To under take such other activities as are identical and conductive to the
development of the society etc
e) To acquire and install machinery for the utilization of the product and
buy raw material and sell finished product is the course of utilizing and
marketing the by products.

ADMINISTRATION DPAETMENT
The most of work of the department is future planning as
a standardization of time and work and dealing with other companies.
The work of administration department is conceptual
decision taking with the permission of Chairman, Director, M.D and senior
manger.
ENGINEERING DEPARTMENT
In DKSSKN the engineering department looks after mechanical,
civil construction, improving production method, simplifying of work and
power generation, and also deals with good working condition, maintenance of
go down, installation of machinery etc.
CANE DEPARTMENT
In DKSSK cane department deals with registration of
sugar cane with growers, good quality maintenance, developing high yield
varieties and also term loans and subsides to the farmers who are growing
sugar cane for this company and now giving seeds of sugar cane to grow
variety sugar cane and this department has consultant to consult sugar cane
and I/p.
ACCOUNTS / FINANCE DEPARTMENT



The DKSSKN chikodi sugar company’s growth in term of turnover and
profitability besides investment in the block assets and working capital has
been satisfactory over a period of time. Unless proper accounting of the various
transactions of the company taking place out systematically, the real control on
the various functional areas of the company will be lost to management.
All the transactions of the company will be accounted on the accrual
basis only except where deviations are permitted by the management through
its accounting policies.

MAIN FUNCTIONS ARE AS FOLLOWS

 Registration and scrutiny of sale orders pertaining to equipment and
spare parts.
 Preparation and submission of invoice to customers for payment.
 Accounting of sales and sales realization.
 Receipt of cash, cheque and bank drafts etc and issue of official receipts
for the same
 Follow up are watch for transfer or receipt of funds to and from
regions or district offices.
 Operation of bank accounts
 Maintenance of journal, expense ledger and general ledger.

DKSSK HAS SOME DEVELOPMENT PROGRAMME FOR CANE



The unit is undertaking cane development programs, which will be a
part of its activities they are.

1) Loans are provided to formers to take up new variety of cane
activities
2) Subsidies are provided to formers.
3) Presumed and by products is supplied to former on fertilizers free to
work.

PROCESS DEPARTMENT

Process department is given integral part of the organization. It looks
after work of different process of sugar cane into the consumer sugar.

PROCESS OF CANE

Cane will be crushed in five mills; juice will be transferred to
boiling stations. In the boiling station for the purpose of purification sculpture
and lime powder will be added proportionality.

BY-PRODUCT OBTAINED AND USED FOR

The following by products are obtained from the process
1. Molasses: molasses is used in alcohol industry as chief raw material
and for feeds manufacturing.
2. Presumed: presumed is used for fertilizers.



3. Biogases: biogases is used in paper factory for manufacturing paper
and cardboard and used for boilers for fairing purposes.

It is also used as fuel for producing electricity. It is used for running
high-pressure boilers.

PURCHESE DEPARTMENT

Purchasing procedure very concededly according to the needs of the
organization and authority delegated to porches manager the successes of
organization is based on effective inventory management system and
interrupted production schedule this is achieved with adequate purchasing
function.

OBJECTIVES

1. To receive purchase requisition from the stores department
production centers or any other authorized sources.
2. To invite quotations from a number of suppliers.
3. To make arrangements for the purchase of appropriate quantities at
any given times.
4. To ensure the purchase of the correct quality under trade or brand
name by sample, description.



5. To follow up the orders placed.
6. To receive incoming suppliers, verity quantity test and inspect them.
7. To arrange for the stores and issue of materials.

SOCIAL AND WELFARE ACTIVITY

It also know as personal department, which deals with the
workers or employees. In this department the main role is sets the wage rate of
workers, total house of work. It also attends to the problem of the workers and
also solves turn.

The following are the facilities given to the employees or workers.

1. Half an hours rest interval

2. Canteen facilities

3. Weekly holiday (every Sunday)

4. 15 days holiday in a year

5. 12 days casual leave in a year

6. 12 days sick leave in a year



7. Medical treatment

8. Provident fund

9. Employees pension

10. Death come retirement relief fund

11. Sport and recreation facilities etc

POLLUTION CONTROL PROGRAMME

To arrest fly ashes and dust emerged out of boilers the factory has
installed a machine called dust controller. Further the factory has installed
efficient treatment plant to neutralize the efficient by using lime.

SHORT ANALYSIS

STRNGTHS:



 Well established since long time.
 Strong network from all aspects- location, transports, and
infrastructure.
 Good financial supports whenever needed are provided by both state and
central governments.
 Located in the heart of city.
 Concept of multi joint-product.
 New power plant, which is constructing now is needed for future
growth.

WEAKNESS:

 Absent of motivating incentives.
 Lot of training required for all levels of employees.
 Improper planning of investment for future growth.

OPPORTUNATIES:

 Can implement change in technology.
 Frame proper policies and procedures.
 Restructuring of manpower.
 Re- engineering.



THREATS:

 Other units.
 Competition.
 Decrease in sugar growth.
 Diversified resources such as raw material due to many sub units
initialization.

MC KINSEY 7S MODEL

Structure

Strateg Syste Hard Ss
y m

Share
d
Values

Skills Style

Staf
f



The first three elements are strategy, structure and system are
considered as hardware of success, the meet four elements are style, staff, skills
and shared values / super ordinate goals are the software of any company.

According to the 7’s model

1) STRATEGY

The way in which a business aims to improve its position in
relation to its competition is embodies in its strategy or the way of
doing something in an organization

In DKSSK, introduce new technologies and products strategies
importance in time with national objective to improve quality reliability
Of products there by attaining the international standards.

2) SYSTEM
System refers to how the production system, distribution,
information system and security system is maintained in its company.

a. Production system

The process of production consisting of input of sugar come
and output of sugar.



b. Distribution system

The distribution system of the precuts produced is in the
following way;

 Direct sales are made with in the state and outside the
state.

 Indirect sales are made outside the country and the depot
sales are also made.

 The producers are also sold directly to the consumers or
sold to the wholesales.

c. Information system
Structure of information system

CHAIRMAN

MANGING

SENIOR GENERAL

HEAD OF THE DEPARTMENT

SECTION


d. Security system

The DKSSK has strict security system.

In the maintenance of accounts after the record have been closed,
the records are kept in the room and closed the room is opened only with
permission of higher authority. If the visitors went to inter they have to take
prior permission with the authority and after entering they are not suppose to
go any dept other then the department from whom they took the permission.

3) STRUCTURE:

The following department carries out the general admission of
the company and this is downwards communication in the company. The
information flows from the top level of management to the lower levels.

4) STYLE

The style which is portrayed to outside world is derived from the
style and behaviors exhibits inside organization. The internal style of the
organization effects new staff feels things and does their jobs. Therefore an
organization is reflection of its structure.

5) SHERED VALUES /SUPER ORDINATE GOALS.



Shared values are refers to company policies. In Mysore Sugar
Company limited the following policies are maintained.
 Quality policies
 Environment policies
 T.P.M. policies (Total productivity management)

QUELITY POLICY

Quality leading to customer satisfaction shall be the top priority,
this shall be achieved by complying to the requirements of the quality
management system and continuously improve its effectiveness.

ENVIRONMENT POLICY

The DKSSK is committed to comply with the requirement of
relevant environment regulation and standers by implementing environment
management system and the continually improve its effectiveness.

TOTAL PRODUCTIVE MANAGEMENT

The DKSSK is committed in maximizing limited is committed in
maximizing overall plants effectiveness to make Mysore sugar company a
world class company through total productive manufactured by

 Promoting automates maintenance culture.
 Involving all employees and building culture.
 Minimizing the losses and reduced the cost.

6) STAFF
Good hard working citizen play essential role in the development of
nation. The employees are responsible for the successes are failure of company.
The company has totally 819 workers are working is the company.
They are divided as follows



No. Of workers

1) Permanent worker 330

2) Seasonal workers 279

3) Consolidated worker 60

4) Daily wage worker 150

819

Company is playing salary of 60,00,000 per month to its workers.

7) SKILLS

Skills here refer to how the training will be given to the employees
and employees. The training will be given in 2 months they are

a) On the job

This is one of the oldest methods; the individual place is on the
regular job and taught the skill necessary to perform that job on the job
training has the advantage of given first hand knowledge and experience
under the actual working conditions. This training is given to employees.

b) Off the job

In this methods trainee is separated from the job situations and his
attention is focused upon learning the related to his future job
performance. There is an opportunity for freedom of expression for the
trainees.



SHREE D.K.S.S.K.N.-CHIKODI,
Taluka – chikodi, dist.- Belgaum
Nmae of the Organization : Shree D.K.S.S.K.N.-Chikodi.

Location : Nanadi Village.
Tal.-Chikodi, Dist.- Belgaum
Karnataka.

Redg. Office : Chikodi.
Ph. No. – 08338-276931 To 35
Fax : 08338 – 276105
E-Mail – dksugar@sancharnet.com

Construction : Building Layout, Garden & Light
Facilities.

Capacity : 5500 tones sugar cane crashing / day.
20.7 M. W. Power Generation.
30 K.L.P.D. Restrified Spirit.

Turnover : 450 to 500 Crores / Anum.

Employees : 775.



Major Customers : All registered sugar traders.

K.P.T.C.L.

All registered excise contractors.

Competitors : Halsiddhanath S.S.K.N.
Shree Datta S.S.K.N. (Pvt Ltd.)
Ugar Sugar Workers.
Shree Guru Datta, Takali (Kolhapur).



PRODUCT PROFILE



PRODUCT PROFILE

PROCUREMENT

The factory obtains the sugarcane, which is required from more
than 1000 farmers and by the company farms and others raw materials which
are required for the operation is taken from the vendor there vendors will be
evaluated on basis of price and quality and then the required raw materials will
be taken for the efficient vendors.
The transport of sugar cane from framers to the factory will be
engaged throng lorries, which will be taken through bidding at time of
harvesting, and also farmers themselves supply by their own bullock carts or
by tractors.

CANE WEIGHMENT

There are 12 outlaying weighbridges situated round about
Chikodi for delivering the sugarcane from the farmers.

Double check has been provided over the weigh of cane
transported from out stations.



OPERATIONS

The sugarcane, which is carried by lorries or other, will be
directly fed to the machine where the initial process starts. At the starting
point these are knives which cuts sugar cane bunches into individual sugar
care.

After this in the next step there are sharp cutter, which cuts the
sugarcane, bunches into very small pieces. Then it will go to trade marbs (a
series of rollers used for crushing purpose) for crushing. Then the juice
produced will go for further processing and the Bagasse will be lift out their
itself. Then they add flocculent (used for mud setting) milk sanitation etc and
then after it will go through pans and masscuite for this masscuite they will
add sodium Hydro Sulphite ( to bleach the masscuite ) and it will be separated
out and the molasses will be send to distillery and they white sugar will be
bagged.



BY PRODUCTS OF SUGAR MANUFACTURER

The chief by products of sugar manufacturing are

1. Bagasse

Bagasse is the by-product of sugar left behind after cursing of
sugar cane. It is used as a fuel in the sugar factory boiler. Excess
Bagasse finds use as raw materials in paper manufacturing industry.

2. Molasses

Molasses is a by product of sugar refining chiefly used for alcohol
production. The entire molasses out put is routed to the distillers
unit, which is maintained by the organization.

3. Press mud

Press mud is the by-product generated by cane juice filtration
during sugar manufacture, currently. Press mud is used as a
fertilizer in sugar cane cultivation.



FLOW CHART OF SUGAR MANAFACTURING

Weighed cane-hauled to crushing yard

Cane unloaded on to the carrier

Cane cut into pieces

Crushed in successive mills

Juice treated with line and surplus dry chaff fed into boilers
& Hearted as fuel

Subsider

Sucm clear juice

Filter cake used clear evaporates
As manure juice

Concentrated syrup

Surplus syrup to vacuum pans

Boiler to mane cite

Centrifugal

Sugar molasses



Bagging

Dispatching power alcohol portable
alcohol

THE FOLLOWING STATEMENT SHOWING YEARLY SUGAR CANE
CRUSHED, PRODUCTION AND AVERAGES.

Year Crushed Production (in Average
Sugar-cane (in Quintals)
Tones)

1974-75 98077 90604 10.82
1975-76 160014 149667 11.09
1976-77 220490 212088 10.49
1977-78 230480 215961 10.67
1978-79 2423360 218769 10.08
1979-80 139225 133360 10.44
1980-81 182601 167758 10.88
1981-82 249800 232040 10.70
1982-83 225635 242258 10.55
1983-84 113834 107200 10.32
1984-85 224702 214334 10.13
1985-86 305305 272887 11.08
1986-87 377224 356579 10.48
1987-88 485928 429835 11.10
1988-89 407550 305114 11.14
1989-90 469226 445883 11.05
1990-91 522048 890888 10.56
1991-92 468922 405786 11.56
1992-93 409158 34292 11.04
1993-94 405230 319326 12.52
1994-95 544627 444103 12.17
1995-96 637165 584600 10.83
1996-97 396649 335792 11.17
1997-98 638040 549762 11.58



1998-99 833457 738170 11.28
1999-00 890709 740086 12.01
2000-01 720041 614749 11.70
2001-02 734954 604005 11.80
2002-03 805047 660312 11.90
2003-04 421461 395310 10.20
2004-05 494488 534334 10.81

1000000
900000
800000
700000
600000
500000 Series1
400000
300000
200000
100000
0
19 ar

19 77

19 80

19 83

19 86

19 89

19 92

19 95

20 98

20 01

4
-0
ye

-

-
-

-

-

-

-

-

-
76

79

82

85

88

91

94

97

00

03



2.b1) Research Objective :
 The main objective of the study is find the attitude of
employees towards job Satisfaction among the employees of
Shree D.K.S.S.K.N. Chikodi

 To study about the employees moral in that company.

 To study about their attitude regarding the working
conditions of the organisation.

To know about the employee recosnisation and rewards system in
the organization.



METHODOLOGY

Our factory is situated in the R. S. No. 184, 185, 186 of village Nandi.
At times the surrounding land was purchased in phases. Now different
activities of the factory are going on in 159 acres of land. The road from
Chikodi Examba and from Chikodi, Ankali has been tarred. The facility of
Govt. bus schedules has been developed. Due to such facilities now the 3500
TCD power sugar factory with 20.7 Mega watt power unit and 30 KLPD
power discovery components are in operation. Aryak sabatting machine
ahgnment is in its last phase. These are facilities like 200 hostels building and
granted primary schools one none granted convent school and a high school.
There is one social hall, one dining hall, Telephone booth. The cite of factory
has developed into a town. To express their gratitude to the man, Shri.
Chidanand Kore the Board of Directors and the workers of the factory have
established his status infront of the office and have facilitated the workers the
people to express their gratitude to him.



ABOUT THE COMPANY

The construction of the factory was started after receiving the order for

commitment of construction. The machinery of capacity 1250 M. Tones was

purchased from M/. Walchandnagar Industries at the cost of Rs. 146.50 lacks

and the assembly work was started. The assembly if machinery started

actually on 27.10.73. The assembly work was completed within a period of 1

year.



OBJECTIVE OF SAMPLING

It should be representative of the population from which it is drawn.
The information collected should be accurate. The quality and degree of
etails supplied through sample survey investigation should be more
exhaustive.
It should be able to utilize there sources available for research
investigation.
To obtain the desired data either with maximum precision subject to
given cost at minimum cost with prescribed precision.

SELECTING A SAMPLE
The population of the study is all the workers that are
working in Shree D.K.S.S.K.N. CHIKODI.
For the purpose of Project work sample of 100 employees
or respondents have covered. Also while administering Questionnaire
care was taken to ensure that the sample ration is the representative or
the population.

In collecting of data the questions were administered orally by me
or employees themselves convinced interest in filling up the questionnaire.



2.b4) DATA COLLECTION OF EMPLOYERS :
The data was collected using the questionnaire. I made a personal
interview of the employees. With the help of this questionnaire the data was
collected.
a) Pre-Pilot Observation :
For the purpose of collecting the information of the company
I have personally met the heads of the various departments and
collected the information.
a) Final Observation.
The final information is collected through questionnaire were the
multidimensional questions were asked to collect the information.



2.b5) SOURCES OF DATA COLLECTION.

a) Secondary Data :-
These are the sources where the data are developed for some
purpose other than the problem at hand out are applicable to the present
investigation.

I have referred some library books, general books, magazines for
my study considering above steps of data collection methods. I have decided to
collect the primary data for my research work, because when our research
project needs more date we have to collect primary data.

b) Primary Sources :
Information, which we have been gathered for the first time,
called primary data, primary research can be quantitative or qualitative.

I have selected the Survey method or Questionnaire method for
collecting the primary data from the employees.



2.B6) ANALYSYS OF THE STUDY
Classification and Tabulation covered fragments of observation
and Responses into understandable and orderly statistics suitable for future
analysis and interpretation.

In the study the data gathered are usually in the form of a heap of
filled questionnaire. These are not I use unless arranged in a systematic
manner.

I have tried to analyze the data collected during my survey work
on The Attitude of JOB SATISFACTION in the employees of shree
D.K.S.S.K.N. CHIKODI

In the research I have observed that most of them are proud to
work in that organization.



2.B7) PERIOD OF THE STUDY :-
They Period of the study consists of two months starting from
May 15th 2006 to July 15th 2006.



2.B8) UNIQUENESS OF THE STUDY
The study was conducted on the unique topic i.e. the Job
satisfaction. The study concludes with an view that, attitude of workers
towards job is an important factory for future development of the company.



2.b9) LIMITATIONS OF STUDY

There existed some respondents who refused to respond and these
respondents who did not participate in the survey may be distinct and might
have affected the result of the study.

The sample was chosen randomly which might not to be an
actual representative of the total population, due to which there may be an
error.

The information given by few Employees were deemed to the
correct in the beginning and later on were found to be partially incorrect which
caused inconvenience.

Even after assuring the respondents that the data will not be
made public and will be used for the study only, still they were heritable to
reveal certain information.

Many of the respondents gave a negative the answer in order to
finish the interview quickly, which has affected the study.



CHAPTER – 3



SHREE D.K.S.S.K.N.-CHIKODI,
Taluka – chikodi, dist.- Belgaum
Nmae of the Organization : Shree D.K.S.S.K.N.-Chikodi.

Location : Nanadi Village.
Tal.-Chikodi, Dist.- Belgaum
Karnataka.

Redg. Office : Chikodi.
Ph. No. – 08338-276931 To 35
Fax : 08338 – 276105
E-Mail – dksugar@sancharnet.com

Construction : Building Layout, Garden & Light
Facilities.

Capacity : 5500 tones sugar cane crashing / day.
20.7 M. W. Power Generation.
30 K.L.P.D. Restrified Spirit.

Turnover : 450 to 500 Crores / Anum.

Employees : 775.

Work Shifts : 3 Shifts / 8 hours per shift
(no Holiday)



Q.1 ). Are you proud to work for the company?
Yes No

TABLE 1 : Number of employees to work in the company.
No. of respondents Percentage
Yes 73 73%
No 27 23%
Total 00 100%

80

60
No. of
Respondent 40 Yes
s No
20

0
Attributes

INTERPRETATION :
First of all the employees must feel proud of themselves to work
in organization. So I have selected this as a first question in the questionnaire.
So among the 100 employees that I contacted 73% of the employees feel
themselves proud of working the organization, and remaining 27% of them are
not proud.



Q.2). Do you think the company cares about its people?

Yes No

TABLE 2 : Number of employees thinking that the company cares their
people.
Attributes No. of respondents
Percentage
Yes 71 71%
No 29 29%
Total 100 100%

80
70
60
No. of
Respondents 50
Yes
40
No
30
20
10
0
Attributes

INTERPRETATION :



Every organization has to cares its employees in all aspects. In
this organization 71% of the employees say that the company cares them. But
the other 29% of the employees feel that the company will not care them.

Q.3 ). Are you optimistic about the future of the company?

Yes No

TABLE 3 : Views of employees regarding the optimistic about the future of the
company
Attributes No. of respondents Percentage
Yes 61 61
No 39 39
TOTAL 100 100

70
60
50
No. of
40 Yes
Respondents
30 No

20
10
0

INTERPRETATION :

Attributes


To tell about the optimistic of the future of the company, 61% of
the employees say that they are optimistic about the future of the company.
And 39% are not optimistic about the future of the company.



Q.4) Do you feel that working for the company will lead to the kind future
you want ?

Yes No.

TABLE 4 : Table showing the employees future in the company.

Yes 72 72
No 28 28
TOTAL 100 100

110
100
90
80
No. 70
of
Respondents
60 Yes
50 No
40
30
20
10
0

Attributes

INTERPRETATION :
Every one is not satisfied with everything. Some feel that they
have a future working in the company. But Some feel that they don’t have any
future with working in the company. So amount the 100 employees I have



surveyed 72% of the employees say that they have a good future working in the
company.
Q.5) Do you feel more committed to a career with the company this year than
I did a year ago?

Yes No

TABLE 5 : Numbers of employees committed to a career with the company this
year than they did in the previous year.
Yes 75 25
No 25 25
TOTAL 100 100

80
70
60
50
Yes
40
No
30
20
10
0

INTERPRETATION :
No. of
Respondents


Attributes


Amount the 100 employees surveyed 75 employees say that they
are more committed to a career with the company this year than that they did
in the previous year. And other i.e. 25 employees say that they are not.



Q.6) Are you Satisfied with your job ?

Yes No.

TABLE 6 : Employees attitude regarding the job satisfaction.
Yes 78 78
No 22 22
TOTAL 100 100

80
70
60
50
Yes
No. of 40
Respondents No
30
20
10
0

Attributes

INTERPRETATION :
Amount the 100 employees surveyed most of them say that they
are satisfied with their job. i.e. 78 of them say that they are satisfied with their
jobs and remaining 22 of them say that they are not satisfied with their jobs.



Q.7 ). Do you feel that they company is a strong competitor in key
growth areas?

Yes No No idea

TABLE 7 : Employees feeling that the company is a strong competitor
in key growth areas.
Yes 45 45
No 24 24
No Idea 31 31
TOTAL 100 100

50

40
Yes
No. of 30
No
Employees
20 No Idea

10

0

Attributes

INTERPRETATION :
Most of them say the company is a strong competitor in there
field. Among the 100 employees surveyed 45 of them say Yes, 25 Say No, and
the others say that they don’t have a any idea of the competitor prevailing the
market.



Q.8) How much satisfied are you with that the leaders in your work
environment are positive role models?

More satisfied Less Satisfied Dissatisfied

TABLE 8 : Employees attitude regarding that the leaders in their work
environment are positive role models

Percentage
More Satisfied 55 58
Less Satisfied 26 26
Dissatisfied 19 19

60

50

40
No. of More Satisfied
Respondents 30 Less Satisfied
Dissatisfied
20

10

0
Attributes

INTERPRETATION :
Here in all the remaining question I have used the
multidimensional question, because the may not be only satisfied or dissatisfied
they may be more satisfied, Less satisfied.
In the table we see that 55 of them are more satisfied with their
leader who works in with them. 26 are less satisfied and 19 are dissatisfied.



Q.9). How much satisfied are you with that your supervisor keeps you well
informed about what’s going on in the company?

More satisfied Less Satisfied Dissatisfied

TABLE 9 : Employees attitude regarding that, their supervisors keep well
informed about the happenings in the company.
Percentage
More satisfied 31 31
Less satisfied 36 36
Dissatisfied 33 33

36
35
34
No. of 33 More Satisfied
31 Dissatisfied
30
29
28

Attributes

INTERPRETATION :

Many different activities happen in the organization everyone will not
know what is happening in the company. So it is the duty of the supervisors to
provide information to every one. So among 100 employees 31 of them are
more satisfied with the supervisors who give information about what happens
in the company. 36 of them are less satisfied and 33 of them are not satisfied.



Q.10). How much satisfied are you with that your views and participation are
valued?

More satisfied Less satisfied Dissatisfied

TABLE 10 : Employees attitude regarding, that their views and participation
are valued.
Percentage
Dissatisfied 35 35

40
35
30
25 More Satisfied
No. of
15 Dissatisfied

10
5
0

Attributes

INTERPRETATION :

The participation of each and every employee in organization is
very important. The employees are motivated when there view and
participation are valued.
Among the 100 employees I surveyed 40 of them say they are
more satisfied, 25 of them say that they are less satisfied, and 35 of them say
they are dissatisfied.



Q.11). How much satisfied are you with the professionalism of the people with
whom you work?

More satisfied Less satisfied Dissatisfied

TABLE.11: Attitude of employees regarding, the professionalism of the people
with whom they work.

Percentage
Dissatisfied 23 23

60

50

40
No. of More Satisfied
Dissatisfied
20

10

0
Attributes

INTERPRETATION:

56% of the respondents say that they are satisfied with the
professionalism of the people with whom they work. And 21% of the
respondents say that they are less satisfied and 23% of the respondents sat they
are dissatisfied the professionalism of the people with whom they work.


A project report on an assessment of job satisfaction

A project report on an assessment of job satisfaction

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A project report on an assessment of job satisfaction