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T Days
From communication
to participation bulding
Davide Baruzzi
BAM! Strategie Culturali




                           1
About us
BAM! Strategie Culturali offers innovative design, planning
and communication services to private companies,
nonprofit organizations and public institutions who would
like to implement creative projects and solutions




                                                              2
T Days
The T Days are special weekends in which the streets (via Rizzoli - via
Ugo Bassi - via Indipendenza) of the so called T Area were completely
closed to motor vehicles.

The Municipality of Bologna has successfully launched the first edition
of the T Days on the weekend of 17-18 September 2011, in occasion of
the 2011 European Mobility Week, and recently repeated the initiative on
the weekend of 3-4 December.




                                                                           3
T Days

Thanks to T Days Bologna won
the European Mobility Week
Awards 2011


                               4
T Days




         5
T Days




         6
T Days




         7
T Days




         8
T Days




         9
Train Station




T Area
  Piazza Maggiore              Two Towers


                    We are here


                                            10
Communication
•   The event had risky communication to manage,

•   Car-free areas as a controversial issue,

•   Thousands of citizen had to be alerted,

•   A specific support had to be built on the issue,



                                                       11
Participation
•   Top-down paper-based communication wasn’t enough,

•   The idea of a work-in-progress scenario had to be
    brought over to the city,

•   No better way than asking for participation on informal
    and social media,

•   The very first communication was given on Twitter.
                                                              12
Sense of Belonging
•   Any project that generates a sense of belonging is
    perceived by the city as important and positive,

•   Informal communication is a strategic tool in
    empowering citizens to express opinions and
    participate actively to the project.




                                                         13
Engagement
•   The best tool to generate a sense of belonging is Active
    Engagement,

•   It’s easier to feel part of something you helped building
    and communicating,

•   It’s easier to contribute to informal dialogues.



                                                                14
Interaction, how?
•   Not on a brand new institutional platform (apps,
    websites),

•   But on a shared neutral ground: social media

•   Website only as an aggregator: aggregator refers to a
    web site that aggregates a specific type of information
    from multiple online sources

                                                              15
Participation Building
in Practice
•   #TDays Contest

•   Questionnaire

•   “50 people 1 question” video




                                   16
#TDays Contest

•   Multimedia points of view (pictures, articles and quotes)
    collected from 5 different social networks.

•   Facebook,Twitter, Instagram, Foursquare and Flickr.
    With Twitter being a common ground for sharing.

•   The best pictures and quotes would be part of an
    exhibition in Piazza Maggiore (Bologna’s Main Square).

                                                                17
Bloggers

•   In order to raise interest and participation from the web
    we called for bloggers to be “ambassadors” of the
    project,

•   After selecting a group of well known local bloggers we
    organized a social event to discuss and share opinions
    with them, in order to let them know first how T Days
    would have taken place.

                                                                18
Results
•   Over 5500 single users on the aggregator website in the
    2 weeks before the event,

•   90 photographers shared their pictures on flickr,

•   130 users microblogged live on Twitter through the
    hashtag #TDays,

•   600 users in 7 days interacted with the Facebook event.


                                                              19
The Exhibition
•   10 photographers, 10 Twitter users and 1 blogger won
    the #TDays Contest and took part to a very simple but
    very effective exhibition in Piazza Maggiore during the
    second T Days weekend (then moved to Urban Center
    Bologna),

•   This easy reward generated a new spin of sharing and
    commenting on-line



                                                              20
The Exhibition
“A Bologna la piazza è più 2.0 di
internet”
“In Bologna the main square is
more 2.0 than the internet”


                                    21
The Exhibition




                 22
Thanks.


          23

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T Days Communication Participation

  • 1. T Days From communication to participation bulding Davide Baruzzi BAM! Strategie Culturali 1
  • 2. About us BAM! Strategie Culturali offers innovative design, planning and communication services to private companies, nonprofit organizations and public institutions who would like to implement creative projects and solutions 2
  • 3. T Days The T Days are special weekends in which the streets (via Rizzoli - via Ugo Bassi - via Indipendenza) of the so called T Area were completely closed to motor vehicles. The Municipality of Bologna has successfully launched the first edition of the T Days on the weekend of 17-18 September 2011, in occasion of the 2011 European Mobility Week, and recently repeated the initiative on the weekend of 3-4 December. 3
  • 4. T Days Thanks to T Days Bologna won the European Mobility Week Awards 2011 4
  • 5. T Days 5
  • 6. T Days 6
  • 7. T Days 7
  • 8. T Days 8
  • 9. T Days 9
  • 10. Train Station T Area Piazza Maggiore Two Towers We are here 10
  • 11. Communication • The event had risky communication to manage, • Car-free areas as a controversial issue, • Thousands of citizen had to be alerted, • A specific support had to be built on the issue, 11
  • 12. Participation • Top-down paper-based communication wasn’t enough, • The idea of a work-in-progress scenario had to be brought over to the city, • No better way than asking for participation on informal and social media, • The very first communication was given on Twitter. 12
  • 13. Sense of Belonging • Any project that generates a sense of belonging is perceived by the city as important and positive, • Informal communication is a strategic tool in empowering citizens to express opinions and participate actively to the project. 13
  • 14. Engagement • The best tool to generate a sense of belonging is Active Engagement, • It’s easier to feel part of something you helped building and communicating, • It’s easier to contribute to informal dialogues. 14
  • 15. Interaction, how? • Not on a brand new institutional platform (apps, websites), • But on a shared neutral ground: social media • Website only as an aggregator: aggregator refers to a web site that aggregates a specific type of information from multiple online sources 15
  • 16. Participation Building in Practice • #TDays Contest • Questionnaire • “50 people 1 question” video 16
  • 17. #TDays Contest • Multimedia points of view (pictures, articles and quotes) collected from 5 different social networks. • Facebook,Twitter, Instagram, Foursquare and Flickr. With Twitter being a common ground for sharing. • The best pictures and quotes would be part of an exhibition in Piazza Maggiore (Bologna’s Main Square). 17
  • 18. Bloggers • In order to raise interest and participation from the web we called for bloggers to be “ambassadors” of the project, • After selecting a group of well known local bloggers we organized a social event to discuss and share opinions with them, in order to let them know first how T Days would have taken place. 18
  • 19. Results • Over 5500 single users on the aggregator website in the 2 weeks before the event, • 90 photographers shared their pictures on flickr, • 130 users microblogged live on Twitter through the hashtag #TDays, • 600 users in 7 days interacted with the Facebook event. 19
  • 20. The Exhibition • 10 photographers, 10 Twitter users and 1 blogger won the #TDays Contest and took part to a very simple but very effective exhibition in Piazza Maggiore during the second T Days weekend (then moved to Urban Center Bologna), • This easy reward generated a new spin of sharing and commenting on-line 20
  • 21. The Exhibition “A Bologna la piazza è più 2.0 di internet” “In Bologna the main square is more 2.0 than the internet” 21
  • 23. Thanks. 23