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CASE STUDY: Non-profit Industry




                       Area Agency on Aging, of Akron, Ohio, Uses
                     Ascentis to Reduce Waste and Increase Efficiency


     The Ohio-based Area Agency on Aging 10B is a private,      Another primary reason the Agency selected Ascentis
     non-profit organization that helps older adults meet       HR over other HRIS solutions was its ability to integrate
     their long-term care needs. The Agency supports their      seamlessly with their accounting system, Microsoft
     efforts to remain in the community instead of in nursing   Dynamics® SL. Changing accounting systems was not
     facilities, and also supports family caregiver support     an option, and Ascentis made it easy to interface with
     programs.                                                  their existing data infrastructure.


     The Agency has been using Ascentis HR, the flagship
     Ascentis HRIS solution, since 2007. The decision to        Employee self-service and Carrier Connect
     invest in an HRIS was a strategic one, as the Agency               increase employee satisfaction
     has experienced growth and needed an easy-to-use yet                        and HR efficiency
     robust solution to support and automate critical HR
     processes.                                                 Agency employees have also enjoyed the flexibility and
                                                                easy access to data that Ascentis Employee Self-Service
                                                                provides. “The fact that our staff can use self-service
      Ascentis solutions reduce costs and waste                 during open enrollment makes the job of HR much
                                                                easier,” Kallenbach observed. “We have a fast-growing
     “The primary motivator to invest in an HRIS was our        organization where many of our employees are field-
     business philosophy of reducing and eliminating            based. Self-service provides them with benefits plan
     waste in our administrative processes,” said Barbara       options during enrollment, along with time-off and
     Kallenbach, CEO, Area Agency on Aging. “We receive         payroll information.
     most of our funding from government sources, and
     it’s absolutely imperative that we are conscientious       “Both remote and on-site employees can easily access
     stewards of tax payer dollars.”                            the information they need online, at any time, and
                                                                HR doesn’t have to spend excessive time answering
     Waste elimination is primarily achieved because            questions or looking up information over the phone,”
     Ascentis solutions virtually eliminate paper-based         noted Kallenbach. Using the Carrier Connect service,
     enrollment processes, which can require hundreds of        the Agency electronically transfers benefits selections
     cumbersome forms that create time-consuming delays         collected from employees directly to their insurance
     and allow errors to be inadvertently introduced into       carriers. This paperless process creates a seamless,
     the system. “Ascentis HR saves us from having to store     automated and accurate open enrollment environment
     filing cabinets full of documents, and we continue to      for their HR team.
     scan in new documents on a regular basis,” continued
     Kallenbach.




                                                                                                         Continued on reverse >




                                                                                                www.ascentis. com
Workforce Management Made Easy
Area Agency on Aging, of Akron, Ohio, Uses
            Ascentis to Reduce Waste and Increase Efficiency, Cont.


   Networking with counterparts supports
        efforts to increase efficiencies
                   while reducing waste


All Area Agency on Aging staff is Lean certified, and
Kallenbach is a champion of process waste reduction
and efficiency gains in her division as well as for the
agency. On a quarterly basis, CFOs from other agencies
meet and share best practices. During one of these meet-
ings, Kallenbach discussed the benefits that her agency
has enjoyed from Ascentis solutions to her counterpart
at the Western Reserve Agency on Aging.


As a result, the Western Reserve Agency on Aging has
become a new Ascentis client, and Ascentis rewarded
Kallenbach with a $500 donation to the Greater Akron
Canton Area Agency on Aging Foundation per her re-
quest for referring Ascentis.




                    For more information about Ascentis HRIS and payroll solutions,
              call 1.800.229.2713, visit www.Ascentis.com, or e-mail info@ascentis.com.




       Microsoft Dynamics is a registered trademark of Microsoft Corporation in                                       The information contained herein is subject to change without notice.
       the United States and/or other countries.



                                                                    Copyright © 2010 Ascentis Corporation. All rights reserved.

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Area Agency on Aging, of Akron, Ohio, Uses Ascentis to Reduce Waste and Increase Efficiency

  • 1. CASE STUDY: Non-profit Industry Area Agency on Aging, of Akron, Ohio, Uses Ascentis to Reduce Waste and Increase Efficiency The Ohio-based Area Agency on Aging 10B is a private, Another primary reason the Agency selected Ascentis non-profit organization that helps older adults meet HR over other HRIS solutions was its ability to integrate their long-term care needs. The Agency supports their seamlessly with their accounting system, Microsoft efforts to remain in the community instead of in nursing Dynamics® SL. Changing accounting systems was not facilities, and also supports family caregiver support an option, and Ascentis made it easy to interface with programs. their existing data infrastructure. The Agency has been using Ascentis HR, the flagship Ascentis HRIS solution, since 2007. The decision to Employee self-service and Carrier Connect invest in an HRIS was a strategic one, as the Agency increase employee satisfaction has experienced growth and needed an easy-to-use yet and HR efficiency robust solution to support and automate critical HR processes. Agency employees have also enjoyed the flexibility and easy access to data that Ascentis Employee Self-Service provides. “The fact that our staff can use self-service Ascentis solutions reduce costs and waste during open enrollment makes the job of HR much easier,” Kallenbach observed. “We have a fast-growing “The primary motivator to invest in an HRIS was our organization where many of our employees are field- business philosophy of reducing and eliminating based. Self-service provides them with benefits plan waste in our administrative processes,” said Barbara options during enrollment, along with time-off and Kallenbach, CEO, Area Agency on Aging. “We receive payroll information. most of our funding from government sources, and it’s absolutely imperative that we are conscientious “Both remote and on-site employees can easily access stewards of tax payer dollars.” the information they need online, at any time, and HR doesn’t have to spend excessive time answering Waste elimination is primarily achieved because questions or looking up information over the phone,” Ascentis solutions virtually eliminate paper-based noted Kallenbach. Using the Carrier Connect service, enrollment processes, which can require hundreds of the Agency electronically transfers benefits selections cumbersome forms that create time-consuming delays collected from employees directly to their insurance and allow errors to be inadvertently introduced into carriers. This paperless process creates a seamless, the system. “Ascentis HR saves us from having to store automated and accurate open enrollment environment filing cabinets full of documents, and we continue to for their HR team. scan in new documents on a regular basis,” continued Kallenbach. Continued on reverse > www.ascentis. com Workforce Management Made Easy
  • 2. Area Agency on Aging, of Akron, Ohio, Uses Ascentis to Reduce Waste and Increase Efficiency, Cont. Networking with counterparts supports efforts to increase efficiencies while reducing waste All Area Agency on Aging staff is Lean certified, and Kallenbach is a champion of process waste reduction and efficiency gains in her division as well as for the agency. On a quarterly basis, CFOs from other agencies meet and share best practices. During one of these meet- ings, Kallenbach discussed the benefits that her agency has enjoyed from Ascentis solutions to her counterpart at the Western Reserve Agency on Aging. As a result, the Western Reserve Agency on Aging has become a new Ascentis client, and Ascentis rewarded Kallenbach with a $500 donation to the Greater Akron Canton Area Agency on Aging Foundation per her re- quest for referring Ascentis. For more information about Ascentis HRIS and payroll solutions, call 1.800.229.2713, visit www.Ascentis.com, or e-mail info@ascentis.com. Microsoft Dynamics is a registered trademark of Microsoft Corporation in The information contained herein is subject to change without notice. the United States and/or other countries. Copyright © 2010 Ascentis Corporation. All rights reserved.