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Global aspects of marketing - Unitedworld School of Business
1. The coordinated performance of marketing
activities to create exchanges across countries
that satisfy individual organizational and
societal objectives.
Global marketing is conducted across
countries (not domestic or foreign).
Global marketing coordinates activities across
country markets.
2. Global marketing should be motivated by
individual, organizational and societal goals.
It is a marketing strategy used mainly by
multinational companies to sell goods or services
internationally.
4. GLOBAL MARKETING
ADVANTAGES DISADVANTAGES
Lower marketing cost
Consistency in Brand Image.
Power and scope
Ability to leverage good ideas
quickly and efficiently.
Helps to establish relationships
outside of the “political arena”.
Differences in customer needs,
wants and usage patterns for
products.
Differences in consumer response to
marketing mix elements.
Differences in legal environment.
Differences in administrative
procedures.
5.
6. The process leading to identifying and
entering international markets.
The designing of a product in such a way
that it will meet the needs of users in many
countries or can be easily adapted to do so.
7. INTERNATIONALIZATIONS
ADVANTAGES DISADVANTAGES
Possibility of accessing new
technologies.
Increase in revenue.
Brand awareness.
New ideas can be generated.
Cultural and language
barriers.
Political barriers.
Religious beliefs.
Government interference
9. RE-INTERNATIONALIZATION
Re-internationalization is a process where the
firms that have been internationally active for
some time, but then withdrawn from one
,several foreign market.
Firms paid more attention to domestic market
or some other countries for a considerable
time.
And then re-enter one, some or all its previous
market.
10. CONT………..
Firm may restart their internationalization
activity both from closest or farther market.
They may be re-internationalization very
quickly, very slowly or in a moderate pace.
12. CAUSE OF RE-INTERNATIONALIZATION
Their re-internationalization may be caused
by one or more critical incident.
When a firm takeover by another enterprise
or merge with some other firm.
Acquisition of a company by another one
with international connection.
13. FACTOR INFLUENCING RE-
INTERNATIONALIZATION
Network relationship that influence the process
of re-internationalization.
Firms unique resources and capabilities.
A change in management‟s global orientation.
A re-internationalization company may use
their former knowledge of foreign market.
Also able to revive some of their previous
network relationship on these market.
15. Exporting- It is a market entry strategy in
which a company maintains production
facilities within its home country and transfers
products for sale in foreign countries.
Outsourcing- It means engaging in the
international division of labor so as to obtain
the cheapest sources of labor and supplies,
regardless of country.
16. Licensing- A company in one country makes
certain resources available to companies in
other countries to participate in the production
and sale of its products abroad.
Franchising- It is a form of licensing in which
a company provides its foreign franchisees
with a complete package of materials and
services.
17. Joint venture- A company shares costs and
risks with another firm in a foreign country to
build a facility, develop new products, or set
up a sales and distribution network.
Partnership- It is often the fastest, cheapest
and least risky way to get into the global game.
18. CHALLENGES OF INTERNATIONAL
MARKETING
Legal-Political Environment-
o Political risk
o Tariffs, quotas and taxes
o Laws, regulation
Economic Environment-
o Resource and Product markets
o Exchange rates
o Infrastructure
Socio cultural Environment-
o Language
o Religion
o Social values, beliefs
20. CHANNEL STRUCTURE
Channel configurations for the same product will vary within
industries, even within the same firm, because national markets quite
often have unique features.
Channel structures are designed to manage multidirectional
connections for:
Physical movement of goods and services.
Transactional title flows.
Information communications flows.
The essential linkage that connects producers
and consumers.
23. CHANNEL DESIGN
EXTERNAL INTERNAL
Customer characteristics
Culture
competition
Company objectives
Character
Capital
Cost
Coverage
Control
Continuity
communication
24. SELECTION OF INTERMEDIARIES
Types of intermediaries
Agents
Distributors
Sources of finding intermediaries
Govt. agencies
Private sources
Screening intermediaries
Performance
professionalism
The distributor agreement
25. CHANNEL MANAGEMENT
Factors in channel management
Cultural Difference
Instability in exchange rate
Laws and regulations
Termination of channel relationship
26. E-COMMERCE
E-commerce is the ability to offer goods and services over
the Web
M-Commerce is the exchange of goods and services via
mobile devices
Preparations for serving customers through e-commerce:
Provide 24-hour order taking and customer service
Regulatory and customs-handling expertise
In-depth understanding of environments and customers
The marketer has to be sensitive to the governmental role
in e-commerce
Privacy issues have grown exponentially as a result of e-
business
27. IMPLEMENTING GLOBAL
MARKETING
Balance and stability between local and global
concerns which will bring success .
“Think globally, act locally” is the operative phrase
for global marketers competing in country markets.
Product choices should consider individual markets
as well as transfer products from one region to
another.
28. CROSS CULTURE NEGOTIATION
Intercultural selling through negotiation is one
of the biggest challenge in global marketing
Learning and knowledge transfer across
borders can increase international
competitiveness
Build awareness about how cultural
differences impact
Motivate salespeople and managers to
„rethink‟ their behavior and attitude towards
customers.
29. IMPLEMENTATION OF GLOBALACCOUNTING
MANAGEMENT(GAM)
Global accounting management defined as a relationship
oriented marketing management approach focusing on dealing
with the needs of an important global customer business-to –
business market.
Identifying the selling firm‟s global accounts;
Analyzing the global accounts;
Selecting suitable strategies for the global accounts;
Developing operational level capabilities to build , grow and
maintain profitable and long lasting relationships with global
accounts.
30. ORGANIZATION OF GLOBAL MARKETING
ACTIVITIES
A global marketing organization is structured is
an important determinant of its ability to exploit
effectively and efficiently the opportunities
available to it.
Determines the capacity for responding to
problem and challenges.
Companies operating internationally must decide
whether the organization should be structured
along functions, products, geographical areas or
combinations of the three(matrix)
31. LOCALIZING GLOBAL MARKETING
Management processes
- Enhance the global transfer of
communications
- Interchange personnel to gain
experience abroad
Headquarters should coordinate and leverage
resources
Permit local managers to develop their own
programs within defined parameters
32. Organization structures
The shift to global account management
Corporate culture
The world is not one single market
Plan and execute programs on a worldwide basis
A global Identity favors no specific country