SlideShare uma empresa Scribd logo
1 de 15
What Questions to Ask
Successfully Manage
Recurring Revenue
#1. Basic Business Requirements
How often will you bill?
Will you handle payment
cards?
What metrics will you
track?
#1. Basic Business Requirements
How often will you bill?
Will you handle payment
cards?
What metrics will you
track?
This is where most providers stop,
but there’s so much more. . .
Will you want to cross or up sell?
Will you want to offer coupons?
Discounts?
How often will you make pricing
and package changes?
#2. Selling
Will you want to cross or up sell?
Will you want to offer coupons?
Discounts?
How often will you make pricing
and package changes?
Chances are that you’ll evolve your recurring
revenue model over time; best to be prepared. . .
#2. Selling
What info will your
customers need?
What info will
sales, marketing or
customer service need to
support every type of
customer?
#3. Customer Experience
What info will your
customers need?
What info will
sales, marketing or
customer service need to
support every type of
customer?
The secret to success is effectively managing your
customer relationships over time. . .
#3. Customer Experience
How will you deliver
your service or product
to your customers?
How quickly do you
want to deliver?
#4. Service Enablement
How will you deliver
your service or product
to your customers?
How quickly do you
want to deliver?
This is a BIG part of making customers happy. . .
#4. Service Enablement
What and how
many systems do
you need to
integrate with?
#5. Integration
What and how
many systems do
you need to
integrate with?
Integration is everything if you plan to get to
market in weeks or months, not months or years. . .
#5. Integration
What are your
compliance
requirements?
Security
requirements?
#6. Finally…
What are your
compliance
requirements?
Security
requirements?
Some providers are not up to snuff on compliance
or security; beware and ask a lot of questions.
#6. Finally…
Learn about the
pitfalls to avoid on
the road to recurring
revenue success by
downloading this
exclusive e-paper…
Copyright © 2014, Aria Systems, Inc.
www.ariasystems.com
Click to connect…

Mais conteúdo relacionado

Destaque

officialschedule2015 logo
officialschedule2015 logoofficialschedule2015 logo
officialschedule2015 logoAisha Barise
 
Continuous delivery and the challenges for the test automation
Continuous delivery and the challenges for the test automationContinuous delivery and the challenges for the test automation
Continuous delivery and the challenges for the test automationDisa Tulonen
 
Revised powerpoint slides
Revised powerpoint slidesRevised powerpoint slides
Revised powerpoint slidestaichung
 
The Forrester Wave Subscription Billing Platforms Q4 2015
The Forrester Wave Subscription Billing Platforms Q4 2015The Forrester Wave Subscription Billing Platforms Q4 2015
The Forrester Wave Subscription Billing Platforms Q4 2015Erik Long
 
3 Keys to Selecting the Right Billing Solution
3 Keys to Selecting the Right Billing Solution3 Keys to Selecting the Right Billing Solution
3 Keys to Selecting the Right Billing SolutionAria Systems, Inc.
 
Plato College: Flipped Learning and Self-Assessment
Plato College: Flipped Learning and Self-AssessmentPlato College: Flipped Learning and Self-Assessment
Plato College: Flipped Learning and Self-AssessmentElisabeth Engum
 
5 Things You Should Know About the Internet of Things (IoT)
5 Things You Should Know About the Internet of Things (IoT)5 Things You Should Know About the Internet of Things (IoT)
5 Things You Should Know About the Internet of Things (IoT)Aria Systems, Inc.
 
4 Key Trends that Fuel Recurring Revenue Adoption
4 Key Trends that Fuel Recurring Revenue Adoption4 Key Trends that Fuel Recurring Revenue Adoption
4 Key Trends that Fuel Recurring Revenue AdoptionAria Systems, Inc.
 
5 Industries Making a Splash in IoT
5 Industries Making a Splash in IoT5 Industries Making a Splash in IoT
5 Industries Making a Splash in IoTAria Systems, Inc.
 

Destaque (12)

Enterprise scale continuous delivery
Enterprise scale continuous deliveryEnterprise scale continuous delivery
Enterprise scale continuous delivery
 
officialschedule2015 logo
officialschedule2015 logoofficialschedule2015 logo
officialschedule2015 logo
 
SSC-Marksheet
SSC-MarksheetSSC-Marksheet
SSC-Marksheet
 
Continuous delivery and the challenges for the test automation
Continuous delivery and the challenges for the test automationContinuous delivery and the challenges for the test automation
Continuous delivery and the challenges for the test automation
 
Revised powerpoint slides
Revised powerpoint slidesRevised powerpoint slides
Revised powerpoint slides
 
The Forrester Wave Subscription Billing Platforms Q4 2015
The Forrester Wave Subscription Billing Platforms Q4 2015The Forrester Wave Subscription Billing Platforms Q4 2015
The Forrester Wave Subscription Billing Platforms Q4 2015
 
3 Keys to Selecting the Right Billing Solution
3 Keys to Selecting the Right Billing Solution3 Keys to Selecting the Right Billing Solution
3 Keys to Selecting the Right Billing Solution
 
Top Recurring Revenue Metrics
Top Recurring Revenue MetricsTop Recurring Revenue Metrics
Top Recurring Revenue Metrics
 
Plato College: Flipped Learning and Self-Assessment
Plato College: Flipped Learning and Self-AssessmentPlato College: Flipped Learning and Self-Assessment
Plato College: Flipped Learning and Self-Assessment
 
5 Things You Should Know About the Internet of Things (IoT)
5 Things You Should Know About the Internet of Things (IoT)5 Things You Should Know About the Internet of Things (IoT)
5 Things You Should Know About the Internet of Things (IoT)
 
4 Key Trends that Fuel Recurring Revenue Adoption
4 Key Trends that Fuel Recurring Revenue Adoption4 Key Trends that Fuel Recurring Revenue Adoption
4 Key Trends that Fuel Recurring Revenue Adoption
 
5 Industries Making a Splash in IoT
5 Industries Making a Splash in IoT5 Industries Making a Splash in IoT
5 Industries Making a Splash in IoT
 

Último

Dev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebDev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebUiPathCommunity
 
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks..."LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...Fwdays
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)Mark Simos
 
The Future of Software Development - Devin AI Innovative Approach.pdf
The Future of Software Development - Devin AI Innovative Approach.pdfThe Future of Software Development - Devin AI Innovative Approach.pdf
The Future of Software Development - Devin AI Innovative Approach.pdfSeasiaInfotech2
 
Scanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsScanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsRizwan Syed
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
Story boards and shot lists for my a level piece
Story boards and shot lists for my a level pieceStory boards and shot lists for my a level piece
Story boards and shot lists for my a level piececharlottematthew16
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfAlex Barbosa Coqueiro
 
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsKotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticscarlostorres15106
 
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)Bun (KitWorks Team Study 노별마루 발표 2024.4.22)
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)Wonjun Hwang
 
Commit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easyCommit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easyAlfredo García Lavilla
 
Vector Databases 101 - An introduction to the world of Vector Databases
Vector Databases 101 - An introduction to the world of Vector DatabasesVector Databases 101 - An introduction to the world of Vector Databases
Vector Databases 101 - An introduction to the world of Vector DatabasesZilliz
 
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationBeyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationSafe Software
 
"Federated learning: out of reach no matter how close",Oleksandr Lapshyn
"Federated learning: out of reach no matter how close",Oleksandr Lapshyn"Federated learning: out of reach no matter how close",Oleksandr Lapshyn
"Federated learning: out of reach no matter how close",Oleksandr LapshynFwdays
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsMark Billinghurst
 
Training state-of-the-art general text embedding
Training state-of-the-art general text embeddingTraining state-of-the-art general text embedding
Training state-of-the-art general text embeddingZilliz
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfAddepto
 

Último (20)

E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptxE-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
 
Dev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebDev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio Web
 
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks..."LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
 
DMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special EditionDMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special Edition
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
 
The Future of Software Development - Devin AI Innovative Approach.pdf
The Future of Software Development - Devin AI Innovative Approach.pdfThe Future of Software Development - Devin AI Innovative Approach.pdf
The Future of Software Development - Devin AI Innovative Approach.pdf
 
Scanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsScanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL Certs
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
Story boards and shot lists for my a level piece
Story boards and shot lists for my a level pieceStory boards and shot lists for my a level piece
Story boards and shot lists for my a level piece
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdf
 
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsKotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
 
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)Bun (KitWorks Team Study 노별마루 발표 2024.4.22)
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)
 
Commit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easyCommit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easy
 
Vector Databases 101 - An introduction to the world of Vector Databases
Vector Databases 101 - An introduction to the world of Vector DatabasesVector Databases 101 - An introduction to the world of Vector Databases
Vector Databases 101 - An introduction to the world of Vector Databases
 
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationBeyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
 
"Federated learning: out of reach no matter how close",Oleksandr Lapshyn
"Federated learning: out of reach no matter how close",Oleksandr Lapshyn"Federated learning: out of reach no matter how close",Oleksandr Lapshyn
"Federated learning: out of reach no matter how close",Oleksandr Lapshyn
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR Systems
 
Training state-of-the-art general text embedding
Training state-of-the-art general text embeddingTraining state-of-the-art general text embedding
Training state-of-the-art general text embedding
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdf
 

Successfully Manage Recurring Revenue: Questions to Ask

  • 1. What Questions to Ask Successfully Manage Recurring Revenue
  • 2. #1. Basic Business Requirements How often will you bill? Will you handle payment cards? What metrics will you track?
  • 3. #1. Basic Business Requirements How often will you bill? Will you handle payment cards? What metrics will you track? This is where most providers stop, but there’s so much more. . .
  • 4. Will you want to cross or up sell? Will you want to offer coupons? Discounts? How often will you make pricing and package changes? #2. Selling
  • 5. Will you want to cross or up sell? Will you want to offer coupons? Discounts? How often will you make pricing and package changes? Chances are that you’ll evolve your recurring revenue model over time; best to be prepared. . . #2. Selling
  • 6. What info will your customers need? What info will sales, marketing or customer service need to support every type of customer? #3. Customer Experience
  • 7. What info will your customers need? What info will sales, marketing or customer service need to support every type of customer? The secret to success is effectively managing your customer relationships over time. . . #3. Customer Experience
  • 8. How will you deliver your service or product to your customers? How quickly do you want to deliver? #4. Service Enablement
  • 9. How will you deliver your service or product to your customers? How quickly do you want to deliver? This is a BIG part of making customers happy. . . #4. Service Enablement
  • 10. What and how many systems do you need to integrate with? #5. Integration
  • 11. What and how many systems do you need to integrate with? Integration is everything if you plan to get to market in weeks or months, not months or years. . . #5. Integration
  • 13. What are your compliance requirements? Security requirements? Some providers are not up to snuff on compliance or security; beware and ask a lot of questions. #6. Finally…
  • 14. Learn about the pitfalls to avoid on the road to recurring revenue success by downloading this exclusive e-paper…
  • 15. Copyright © 2014, Aria Systems, Inc. www.ariasystems.com Click to connect…