As your company considers launching a recurring revenue model there are questions you’ll want to ask. This slideshare starts you on the road towards recurring revenue success...
2. #1. Basic Business Requirements
How often will you bill?
Will you handle payment
cards?
What metrics will you
track?
3. #1. Basic Business Requirements
How often will you bill?
Will you handle payment
cards?
What metrics will you
track?
This is where most providers stop,
but there’s so much more. . .
4. Will you want to cross or up sell?
Will you want to offer coupons?
Discounts?
How often will you make pricing
and package changes?
#2. Selling
5. Will you want to cross or up sell?
Will you want to offer coupons?
Discounts?
How often will you make pricing
and package changes?
Chances are that you’ll evolve your recurring
revenue model over time; best to be prepared. . .
#2. Selling
6. What info will your
customers need?
What info will
sales, marketing or
customer service need to
support every type of
customer?
#3. Customer Experience
7. What info will your
customers need?
What info will
sales, marketing or
customer service need to
support every type of
customer?
The secret to success is effectively managing your
customer relationships over time. . .
#3. Customer Experience
8. How will you deliver
your service or product
to your customers?
How quickly do you
want to deliver?
#4. Service Enablement
9. How will you deliver
your service or product
to your customers?
How quickly do you
want to deliver?
This is a BIG part of making customers happy. . .
#4. Service Enablement
10. What and how
many systems do
you need to
integrate with?
#5. Integration
11. What and how
many systems do
you need to
integrate with?
Integration is everything if you plan to get to
market in weeks or months, not months or years. . .
#5. Integration