Online youth work

Online
youth work
23.1.2013 Marcus Lundqvist, marcus.lundqvist@verke.org

don't sleep,

Theory
of online
youth work
http://www.ﬂickr.com/photos/splityarn/1198650416/

computer- Online youth
mediated activities
youth work

Media education in
Web-ba sed youth
work
Prom
oting External communication
learn
ing

Online youth work Web-based youth
work

methods

http://www.humak.fi/sites/default/files/liitteet/humak-verkko-sinisalotimonen-Definition-and-Theory.pdf
•Youth centre websites for external communication
•Online youth information and counselling services
•Open youth activities/centres on the Internet
Web-based youth work •Young people’s participation, empowerment and consultation on the
Internet
•Use of online games as tools in youth work
•Delayed or real-time online dialogue
•Online youth work
•Online dialogue
•
Online youth work
•Real-time online youth work
•Youth centres online, virtual youth centres
•Multi-professional Online work
Online youth activities •Young people developing their own online youth activities
External communication •Planning and implementing communications in social media

Promoting learning •Participatory and peer activities online

Media education in Web-based youth
•Internet safety and privacy
work
•Netiquette
•Participatory activities online

Budapest 23.11.2012 Marcus Lundqvist, marcus.lundqvist@verke.org

Key Functions of Web-
based Youth Work


socialization
The socialization function of youth work refers to attaching
a young person into the culture, society and surrounding
communities.

According to a study, young people ﬁnd it signiﬁcant that
the youth workers encountered on the Internet are
professional adults. Similarly, they feel that it would be
important to have online youth workers from the same
area they are from


individualization
The individualization function refers to supporting the growth
of a young person into a self, an independent individual
aware of one’s needs and goals. Here, the starting point is
listening to, recognizing and respecting the young person’s
needs.

In Web-based youth work, online youth information and
counselling services offer information pages as well as
delayed question-answer services


compensation
The starting point of the compensation function is fixing any
deficiencies or difficulties in the socialization and individualization
functions. The objective is to address factors threatening equality
and non-discrimination, and to support those young people who
are in the weakest position in society.

Web-based youth work reduces the differences in the living
conditions of young people. It allows young people to gain access
to at least some of the same services regardless of their place of
residence.


EU Kids Online
http://www2.lse.ac.uk/media@lse/research/EUKidsOnline/Home.aspx


Statistics
88 the average minutes online
per day for 9-16 year olds.

118 per day for 15-16 year olds.
the average minutes online

the average age of ﬁrst internet use in
7 Denmark and Sweden, rising to eight in other
Northern European countries and nine for
Europe overall.
http://www.kidsonline.net


Which of these things do you know how to
do on the internet?



Survey findings showed that negative
user-generated content is not uncommon:
• Hate sites – 12 per cent of European 11-16 year olds have
seen these in the past year, rising to one in ﬁve 15-16 year
olds.
• Pro-anorexic sites – 10 per cent have seen these, rising to
one in ﬁve teenage girls (14-16 years old).
• Self-harm sites – 7 per cent have seen these, again more
older than younger children.
• Drug forums – 7 per cent have seen these too, rising to 12
per cent of 15-16 year olds.
• Suicide sites – 5 per cent have seen these.
• Overall – 21 per cent of 11-16 year olds have seen at least
one of these types of user-generated content; this varies by
country, as shown in the graph.



50 million

users

38 years

lähde: www.sxc.hu


13 years

lähde: www.sxc.hu


4 years


2 years


35 days


Case

a story how one dream become reality


How it all started?


How we made it?
•Started as a project in 2004
•Project involved 4 capital area cities
•Main goals were to ﬁnd out how to make contact to teens online
and how to imply youthwork methods to online environments
•Project ended in fall 2007
•Netari.ﬁ was included to governments Development Programme
for Child And Youth Policy
•Since 2008 work has evolved to nationwide, multi-professional
online youth work.
•2012 Save the children started to coordinate Netari

23

Aims of Netari work
To carry out and develop national youth work performed
over the Internet. The target is to make contact with that
section of youth who spend a large part of their time in
various Internet environments.

Through multi-professional cooperation, the project aims
to lower the threshold for those youths using the facility to
seek social and health services when necessary. The plan
is to also bring the services, through the Netari operation,
straight to the Internet environments popular among young
people.

24

It used to look like this...


Organisation

30 municipalities

80 youth workers around Finland

11 person team coordinating and
developing

26

Funding

Ministry of Culture and Education

Ministry of Social Affairs and Health

27

Netari.ﬁ

Multi National
professional coordination
work

30 Cities in
Finland

Web-nurses Web- Police on city
socialworkers of Oulu
28

Multi-professional work
Health Centre of City of Helsinki: 3
professional web-nurses and 1
coordinator

Social services department of City
of Helsinki: 1 Project planner, 1 social
worker, 1 psychiatric nurse

Youth crime unit of Police
department of city of Oulu: police
officer working every Friday evening
online

29

http://www.eurocities2012.eu/en/awards/winners-2012/


Main discussion topics are within few main categories:

1. Family/Home
Relationships within family, with parents, siblings, relatives
Problems with communication, substance abuse, domestic abuse
Separation from home

2. School/Studies/Education
study motivation, school success, education orientation, future plans
communication with fellow students, teachers
bullying, problems with classmates etc.

3. Leisure-time
Hobbies, music, sports, culture,
Substance experiments/use
“I’ve got nothing to do”, motivation to pick up and carry some activities
Health (mental/physical), depression, anxiety

31

Development
Training and education
•National online youth work training twice a year
•Topic-trainings via VoIP-connection
•Seminars and conferences
•Co-operation with main applied sciences universities
Publications
•blog on The Finnish Youth Research Society's page
•online youth work manuals - link
•study book will be published in spring 2011
Research
• Two user group surveys per year
• Workers fill a surveys after every working hour and private conversation
• Involved with The Finnish Youth Research Society's research

32

200 000
Visitors
159 000
Discussions
160 000

120 247
120 000
120 000

80 000

55 000
40 000

0 10 000 18 000 22 330
6 500
2007 2008 2009 2010

34

Opening times
Monday Tuesday Wednesday Thursday Friday Saturday Sunday

IRC-Gallery 18:00-21:00 18:00-21:00 19:00-22:00 19:00-22:00

Habbo Hotel 17:00-20:30 17:00-20:30 17:00-20:30 17:00-20:30

Netari-TV 18:00-19:00

NetariVille 18:00-21:00 18:00-21:00

Demi.ﬁ 17:30-21:00

35

• Habbo is based in 2000,
localised versions in 32
countries
• 13 000 000 unique visitors
per month world wide,
Finland and UK most active
countries.
• Basically 2D-avatar chat with
most of web 2.0 tools such
as IM, tagging, groups,
games, user generated
content, sharing and
modding of it etc.
• Open on Monday,
Wednesday, Thursday and
Friday between 17.00-20.30
• Average age of visitors is
approx. 12 years, in Netari-
room 13 years 36

• IRC-Gallery was established in
2001 by users of Internet
Relay Chat aka IRC
• App. 460 000 users
• Average age of users is 21,64
years, Netari focuses on teens
from 15 to 18 years of age
• Basic SNS-structure, Profile,
friends, communication, photo-
gallery, commenting and diary
etc.
• Netari-chats open on
mondays, thursdays between
18.00-21.00 and on fridays and
saturdays between
19.00-22.00 38

Netari-TV
• Netari-tv started as
cooperation pilot
between Netari.fi and
Finland's national public
service broadcasting
company YLE
• Netari-tv combines
elements of web-tv,
chatting and interactivity
between watchers,
chatters, host and
visitors of the show
• Aims of Netari-tv is to
provide low threshold
possibilities to participate
to netari-tv´s broadcasts
in many way
39

• Targeted to teenage
girls
• 50 000 weekly users
in Demi.fi
• Netari started to work
in Demi on autumn
2010
• Youth workers and
nurses hosts theme
discussions weekly

40

• NetariVille was
opened autumn 2010
• Competitions, polls,
quiz, activities
• Chat two times a
week; youth workers
• Developed constantly
• User has ability to
share their photos,
videos, etc.

41

different ways to do online
youth work
examples from Finland


Message board

http://www.suomi24.ﬁ/yhteis%C3%B6/netti.saapas

Blog
The Evangelical Lutheran Church of Finland
http://www.lily.ﬁ/palsta/oisko-tulta

goSupermodel
http://ﬁ.gosupermodel.com/community/club.jsp?clubid=24809

Browser games
http://www.aapeli.com/community/user/PelastakaaLapset/

Social media tools to use
working online


Facebook group chat

https://www.facebook.com/pages/Test/140565682653929?sk=app_143915275635405

Mibew Chat

http://mibew.org/

Future

lähde: http://www.kidsonline.net


Kalajoki Jelppiverkko

Merja Jelppiverkko
Matti Kuusela
Minna Kumpulainen Retro

Etsivän Työn Hanke Seinäjoki
Etsivä Nuorisotyö Palmu Jelena Krekilä
Maria Sherlock-Niinivaara

Anna-Lena Starck AfterEight

Nuorisotyöntekijä Annika Aaltonen Satelliitti Työpajatoiminta Etsivä Nuorisotyö
Nuorisotyöntekijä Leena Miettinen

Nuorisotyöntekijä Jari Nuutinen
Etsivä Nuorisotyö Kokkola Etsivä Anu Järviseutu

Etsivä Nuorisotyöntekijä Mari-Anna Hovi
Nuorisotyöntekijä Mika Tenetz
Marika Etsivä Työ

Erityisnuorisotyöntekijä Mia Lemberg
Etsivä Nuorisotyö Anna Visuri Petra-Maarit Serlokki Etsivä Nuorisotyöntekijä
Etsivä Petra Savonlinna Holappa Johanna
Jaana Etsivä NuorisotyöntekijäValtimon Nuorisotyö
Huittinen

Annamari Komulainen Etsivä Nuorisotyö
Marcus Lundqvist
Etsivä Nuorisotyö Parikkala Rautjärvi Juva-Rantasalmi

Heidi Elo
Etsivä Harri Joroinen
Karstulan Etsivä Nuorisotyö Anna-Maija
Siilin Etsivä Työ Miia Etsivä Nuorisotyö
Etsivät Sariia-Tiia Savonlinna Et Kaakko Etsivä Työ Laukaa

Et Itä
Etsivä Lemi Luumäki Taipalsaari
Etsivä Nuoriso-ohjaaja Heidi Salonen
Heinolan Nuorisopalvelut Jari Lepistö Jämsän Etsivät Maija-Päivi
Mika Luotsi
Päivi Myllylä
Anna-Kaarina Ukkonen Autere Korpilahden Etsivä Sanna Terhi Tahvanainen Tanja Maunonen
Jukka Hyttinen
Nuorisotyöntekijä Satu Punkari

Ira Soikkeli-Etsivä Nuorisotyö Ellinoora Martikainen Sovatekin Etsivät
Erik Häggman Nancy Et Kouvola Etsivä Nuorisotyö Konnevesi

Riikka Siniluoto

Haavi Etsivä Työ Roponen-Etsivä Nuorisotyö
Maria
Pirjo Etsivä Nuorisotyö
Annika Kattilakoski
Etsivät Piia Ja Tiitu
Tapani KorhonenJani Kela
Rannikkopajat Laura Eerola

Päivi Valtonen Päivi Kandolin

Mari Virtanen Finders
Etti Tampere
Jouni Et Kouvola
Ansku Luostarinen Etsivä Nuorisotyö
Kati Osola Rannikkopajat Ira Vamos
Livia Hdo
Vamos Katja

Vamos Heidi

Armi Arkiohjaaja Heltech

Vamos Ulla Mirja Vamos Toni Hynninen
Markus Tähti Finders

Satu Mäenpää
Kalle Vamos
Samuli Mikkola Hope

Maiju Paajanen Hope

Karel McLeod Smith
Jaana Vehviläinen Finders Antti Munnukka
Anu Vesterinen Hope
Ville Vamos

Typ Jenni Korpela

Mapping tweets

http://geocommons.com/maps/210024

Hype cycle


Funding http://vimeo.com/41517262

http://www.indiegogo.com/welcomenowhereﬁlm?c=home

Online youth work

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