1. A n t h o n y B r a s s f i e l d
(901) 568-5841 5660 Blocker Street
abrassfield@gmail.com Olive Branch, MS 38654
S e n i o r S y s t e m E n g i n e e r / A d m i n i s t r a t o r
Extremely motivated, outgoing, and passionate Senior System Engineer has more than 24 years
of combined experience in providing IT operations leadership as well as administrative/technical
support. Reliable candidate is actively seeking a challenging role as a Senior System Engineer or
Administrator, ideally with a dynamic or progressive industry leader.
Exceptional communication and interpersonal skills make the candidate successful in seamlessly
working with clients, staff, or other professionals across different job levels. Dedicated
professional demonstrates key abilities in leadership, project management, analysis, planning,
communication, business development, organization, training, as well as problem solving.
Effectively contributes towards organizational success, professionally deals with challenges
and/or responsibilities, and excels under pressure.
 Skillful in System/Network Administration  Efficient in Organization & Multitasking
 IT Operations Analysis & Monitoring  Task & Detail-Oriented Team Builder
 Proficient in User Support/Assistance  Resourceful & Creative Problem Solver
P r o f e s s i o n a l E x p e r i e n c e
Fiserv (acquired: CheckFree, Carreker, Check Solutions) 1997 – 2016
Senior System Engineer (2007 – 2016)
Senior Network Administrator (2001 – 2007)
Team Lead (1998 – 2001)
PC & Network Support Analyst (1997 – 1998)
Memphis, TN
 Worked with the core team on architecture, design, and build out of Exchange 2007 and
2010; directed the team on design and build out of OCS 2007 R2 and deployment.
 Rolled out Lync 2010 POC for 250 users working with Dell including sip trucking and
conferencing; migrated the users from OCS to Lync while maintaining coexistence.
 Handled and facilitated the decommissioning project for all Windows Server 2003 to be
replaced with Windows 2012 and on ESX Server 5.5 enterprise wide.
 Assumed responsibility for preparing Project Approval Documents for all projects; worked
with and managed new Cisco IronPort rollout in new data center.
 Participated in email audits and compliance; worked closely with outside vendors on
ongoing and upcoming projects in order to coordinate the project.
 Conducted right sizing of email systems after a large acquisition; facilitated the migration in
the new environment, improving overall performance and uptime.
Leader Federal Bank for Savings, Union Planters Bank Mar 1992 – Feb 1997
Communications Analyst / PC Support (Jan 1995 – Feb 1997)
Mail Clerk (Mar 1992 – Jan 1995)
Memphis, TN
 Maintained needed files by adding and deleting files on the network server and backing up
files to ensure their safety in the event of problems with the network.
 Tracked system performance and provided security measures, troubleshooting, and
maintenance; assisted users to diagnose communication problems.

2.  Established user accounts, regulating and monitoring file access to guarantee confidentiality
and proper use; implemented network configurations, architecture.
 Developed procedures for installation, use, and troubleshooting of communications
hardware and software; provided training on the use of equipment.
 Identified areas of operation that need upgraded equipment; adapted and modified
existing hardware/software to meet specific needs or requirements.
E d u c a t i o n & T e c h n i c a l S k i l l s
Areas of Expertise: Directory Services (Active Directory -2003,2008, 2012 Administration)
Operating Systems (Windows Server 2003/R2, Windows Server 2008/R2, Microsoft Windows
7, 8, 10)  Messaging Systems (Exchange Server 2003, 2007, 2010, 2013, 2016, Office 365)
Instant Messaging Systems (Office Communicator 2007 R2, Lync 2010 and Lync 2013, Skype
for Business)  System Monitoring (Microsoft SCOM 2007)  Virtual Infrastructure (Microsoft
Virtual PC, Microsoft Virtual Server 2005, VM Ware Workstation, ESXI 4.1,5.5)  Networking
(TCP/IP, Routing, Pix Firewall, Cisco Ironport 9.x)  Telecom (ROLM, AVAYA, Astrick)
Technical Skills: Deploying and Configuring Windows 7 / Windows 8 / Windows 10  Deploying
and Configuring Windows Servers 2003 / 2008 R2 / Windows 2012  Deploying and Configuring
Microsoft Exchange 2003, 2010, 2016 & OCS 2007 R2, Lync 2010, Skype for Business  Managing
and Troubleshooting Microsoft OCS 2007 R2 , Lync 2010, Skype for Business  Managing and
Troubleshooting Microsoft Exchange Server 2007 and 2010, 2016, Office 365  Software and
Utilities Installation  Servers, Network Infrastructure and Phone System Maintenance  Diagnosis
and Resolution (Email, Instant Messaging and Server Issues)  PC/Network Troubleshooting
Professional Certifications and Licenses: Microsoft Certified Technology Specialist (OCS 2007 R2)
Training/Seminars/Workshops/Conferences: Implementing and Managing Microsoft Server
2012 Enterprise, May 2015  Implementing and Managing Microsoft Exchange Lync 2013,
Feb 2014  7055 Custom Office Communication Server 2007, Jan 2009  Implementing
and Maintaining Windows Vista, July 2007  Updating Your Skills from Microsoft Exchange
Server 2000 or Microsoft Exchange Server 2003 to Microsoft Exchange Server 2007 SP1,
May 2007  Designing and Managing a Windows Public Key Infrastructure, Nov
2006  Implementing and Managing Microsoft Exchange 2003, August 2005
References Gladly Provided Upon Request