Provision of visitor information for accessible tourism

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Short presentation highlighting the needs and benefits of providing quality information relating to the accessibility of tourism products and services. Prepared and delivered November 2011, for the European Network for Accessible Tourism (ENAT) at World Travel Market, London.

Travel Business Technology

Quality in Tourism

Andrew Daines
Travel and Tourism Industry Consultant

ENAT Seminar on Accessible Tourism
World Travel Market, London, 9 November 2011

Potential barriers to tourism

VisitSomewhere.com

Great hotels

History and heritage

Fun for all

Source: VisitBritain Images

Types of accessibility information
• ‘National Accessible Scheme’ ratings
– Robust standards, ratings awarded by
trained assessors
• Tourism Product Database fields
– Low cost, high volume
– Need to be clear and unambiguous
• Access statements
– Allows the tourism business to describe fully their
facilities
• Reliable third party sources of data

Thank you

Andrew Daines
Travel and Tourism Industry Consultant

andrew@andrewdaines.com
www.linkedin.com/in/andrewdaines

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Introduction to Jammu & Kashmir and its rich cultural heritage Four Famous Temples In Jammu & Kashmir-Welcome to the land of breathtaking landscapes and rich cultural heritage – Jammu & Kashmir! Temples play a significant role in the spiritual fabric of Jammu & Kashmir, attracting pilgrims from far and wide. Let’s delve into the world of four famous temples that hold great importance in this enchanting region. Importance of temples in the religious landscape of Jammu & Kashmir Nestled in the breathtaking Himalayan region, Jammu & Kashmir boasts a rich cultural heritage deeply rooted in spirituality and tradition. Temples play a vital role in this religious landscape, serving as epicentres of faith and devotion. These sacred sites not only hold historical importance but also serve as symbols of unity among diverse communities residing in the region. The temples of Jammu & Kashmir stand as architectural marvels, showcasing intricate designs and craftsmanship that reflect the artistic prowess of ancient builders. Each temple tells a unique story steeped in mythology and folklore, captivating visitors with tales of gods and goddesses. From elaborate rituals to serene meditative spaces, these temples offer solace to seekers on their spiritual journey. They provide a sanctuary for worshippers to seek blessings, find peace, or simply immerse themselves in the divine energy that permeates these hallowed grounds. Vaishno Devi Temple: A popular pilgrimage site for Hindus Tucked away in the picturesque hills of Jammu & Kashmir lies the revered Vaishno Devi Temple, drawing millions of devotees each year. The journey to this sacred site involves a challenging trek through winding paths and breathtaking landscapes. Upon reaching the temple, visitors are greeted by the divine aura and tranquillity that permeates the atmosphere. The three rock-cut caves inside symbolize different forms of Goddess Shakti – Maha Kali, Maha Lakshmi, and Maha Saraswati. Devotees believe that Mata Vaishno Devi fulfills the wishes of her devotees who visit her abode with pure hearts. The chanting of hymns and ringing bells reverberate through the air as devotees offer prayers and seek blessings from Mother Vaishno Devi. Pilgrims leave feeling spiritually rejuvenated and grateful for having experienced such a profound connection with divinity amidst nature’s beauty at Vaishno Devi Temple. Shankaracharya Temple: A symbol of Kashmiri Hinduism Nestled atop a hill in Srinagar, the Shankaracharya Temple stands as a symbol of Kashmiri Hinduism, echoing centuries of spiritual significance. Dedicated to Lord Shiva, this ancient temple exudes an aura of tranquillity and devotion that captivates visitors from far and wide.

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Provision of visitor information for accessible tourism

1. Quality in Tourism Andrew Daines Travel and Tourism Industry Consultant ENAT Seminar on Accessible Tourism World Travel Market, London, 9 November 2011

2. Potential barriers to tourism VisitSomewhere.com Great hotels History and heritage Fun for all Source: VisitBritain Images

3. Types of accessibility information • ‘National Accessible Scheme’ ratings – Robust standards, ratings awarded by trained assessors • Tourism Product Database fields – Low cost, high volume – Need to be clear and unambiguous • Access statements – Allows the tourism business to describe fully their facilities • Reliable third party sources of data

6. It’s all about the welcome…

7. Thank you Andrew Daines Travel and Tourism Industry Consultant andrew@andrewdaines.com www.linkedin.com/in/andrewdaines

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