1. Andrea Clark
7101 Virginia Parkway Apt 528
McKinney, Texas 75071
(502) 436-0884
Andreaclark0523@yahoo.com
Objective
I wish to continue my career in banking and share the knowledge I’ve obtained throughout the years
with others.
Education
Central Texas College, AAS Business Management (Active) 2013-Present
Central Texas College, Certificate Branch Bank Management & Operations 2012-2012
Harry Doss High School, Diploma Core Major 1999-2003
Experience
American Bank of Texas Prosper Texas September 2015-Present
Lobby Services Supervisor
Continued responsibility for duties listed in Teller Supervisor and Banking Service
Reprehensive positions below.
2. Management, coaching and training duties include both the Teller and New Account
areas.
Conducts a yearly branch self-audit covering the areas of teller, new account, compliance
and security, which is then submitted to the Bank’s audit department.
Completes reviews for new hires at 90 days and annually for my direct reports in both
areas.
American Bank of Texas Prosper Texas June 2013-Present
Teller Supervisor
Ordered the branch’s weekly cash supply from FED and balanced the vault daily.
Responsible for the supervision and training of tellers.
Prepared a bi-weekly schedule to ensure proper staffing of the branch.
Provided assistance in the new account department.
American Bank of Texas Prosper Texas October 2012-Present
Banking Service Representative
Responsible for opening and closing deposit accounts, IRA’s, and certificates of deposit,
ordering checks.
First line of customer service complaints and issues.
Maintained records for safety deposit box safe.
American Bank of Texas Prosper Texas March 2012-October 2012
Teller
Responsible for providing accurate, friendly and proficient customer service.
Successfully processed loan payments and deposits.
Maintained and balanced teller cash drawer without shortages
Family Readiness Group Vilseck, Germany November 2009-April 2011
3. Co-Leader
Helped organize and run fund raiser events for benefit of deployed Soldiers.
Participated in monthly meetings to assess needs of spouses, families, and Soldiers.
Put together “supply” drives to send care packages to deployed Soldiers.
U S Bank Louisville Kentucky January 2009-August 2009
Banker
Provided customer service for an average of 60 calls per day, answering customer inquiries,
solving problems, and providing new product information.
Earned management trust by serving as key holder, responsibly opening and closing store.
Provided an elevated customer experience to generate a loyal clientele.
Guaranteed positive customer experiences and resolved all customer complaints.
Accurately balanced cash drawer after every shift.
Responsible for opening new checking and savings accounts, along with processing auto
loans and credit card applications.
References
Melanie Goodman
VP and CRA Officer
American Bank of Texas
Sherman, Texas
(903) 813-5748
Susan Runyon
Lobby Services Supervisor
4. American Bank of Texas
McKinney, Texas
(972) 547-2211
Corey M Wright
Stockyards Bank
Louisville, KY