Analytical Thinking is a fortnightly newsletter from the UK Business Analytics team. The purpose of the newsletter is to raise awareness about why analytics is a hot topic at the moment, where is analytics being referenced in the press and in what ways are organisations using analytics. Business Analytics (Operational Research) is part of the Digital Transformation team in Capgemini Consulting UK

1. Analytical Thinking
Analytical Thinking 16 - A
Newsletter from the UK Business October 2012
Analytics Team
Introduction
Introduction
Welcome to the latest edition of Analytical Thinking, a newsletter from the UK Business Analytics
community providing snippets of insight on what people have been saying and how organisations have
been using our capability over the last 2 weeks.
Within this edition, we have two different sections. The Big Data section is made with articles explaining
how Big Data is affecting several domains like the financial services, health and retail. The Big Data and
Analytics section holds some insights on how Big Data and Analytics together can improve businesses
and release innovation, with 2 applications within the utilities sector.
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Big Data
Big Data In Insurance - Is The Big Data Is
Industry Ready To Take Transforming
Advantage? Healthcare
Insurance companies have Big Data is all around us. It‘s in
traditionally operated under silos the way we shop, do our
by building their systems and finances, and tweet. To some,
applications from ground up. As it‘s more information than your
new processes, products and laptop can handle. Others define it as melding
technologies emerged, more silos were created data from different sources and seeing what
due to lack of integration among the existing one. patterns emerge. As People are measuring
The traditional methods employed by insurance everything from their sleeping patterns to how fast
companies for risk, actuarial and product their toenails grow, using devices as varied as
analyses, reserving, market penetration, customer smartphones, headbands, cars that track their
churn etc. are being pushed to backseat, and own health and the health of their driver, and
more modern, accurate, penetrative and carpets that monitor a person‘s balance and gait,
conclusive methods are driving business priorities. this use of Big Data is certainly transforming
This article argues that there are some major healthcare.
challenges that need to be address for insurance See article
carriers to stay in the race.
See article

2. 3 Big Data Insights From The
Grandfather Of Google Shopping At The Bank
Glass For more than a decade bankers have
fretted about the threat posed to
Following an article from Analytical them by the banking arms of
Thinking 13, this article will give supermarkets. The likes of Walmart
you 3 Big Data insights from MIT and Tesco have thousands of outlets
Media Lab Professor Alex ‗Sandy‘ that customers visit millions of times
Pentland, a pioneer in big data, a week. Yet now banks and other
computational social science, financial institutions are learning to
mobile and health systems, and technology for crunch the data they hold on their customers. This
developing countries as well as being the pioneer article from the economist explains that instead of
behind ‗Google Glasses‘ - a prototype heads up being supplanted by supermarkets, banks may
display that literally makes digital data a lens sway shoppers.
through which we see society in the ―real‖ world.
See article
See article
Big Data and Analytics
Big Data Opportunity For Smart
Viewpoint: Big Data And Big
Metering
Analytics Means Better
Utilities worldwide are
installing smart meters on
Business
homes and businesses, which According to new research by
means there could be as much Dynamic Markets, one in five of
as 50 terabytes of energy data the UK's largest companies now
that can emerge from a million quantify the value of corporate
or so homes in a year. The problem has been data on their balance sheets. The
that there haven‘t been very many ways to make businesses making the most of their intelligence
good use of all this data to benefit the average are doing so by tackling mountains of figures. This
consumer. A new startup has created algorithms article from BBC explains that decision making is
that can dig into real-time smart meter energy- the essence of management and argues that Big
consumption data, can reduce consumers‘ home Data and analytics together help making a better
energy use by between 4 percent to 12 percent, business.
and can also deliver other beneficial home See article
services to consumers. Their CEO details about
what it‘s been up to.
See article

3. Customer Understanding Drives
Investment In Big Data
Analytics Introducing A Big Data Prediction
Gaining a better Engine For The Power Grid
understanding of
Imagine if you took the power of
customers is the main
Netflix or Amazons recommendation
motivation for big data
engines and used them for utilities
programmes. This is one
energy data. Tools like this will be
finding from a
needed, given that down the road
SearchDataManagementUK survey of 184 UK
there could be more data created by
and continental European IT and business
the power grid than by the Internet. In this article, you
professionals who are primarily engaged with
will discover how this platform which takes petabytes
data matters. This article gives insights on
of grid data — both structured and unstructured —
how investment in big data analytics will
crunches it to predict and analyze what it happening on
help understanding customers.
the grid in real time.
See article
See article
Footnote
Leadership Conference Materials
On 9th – 11th October, one of our strategic partners SAS held their annual Premier Business Leadership
conference in Las Vagas. You can find the material from this conference in the link below, covering key
note presentations, case studies and workshops on topics such as Big Data, customer analytics and
enterprise performance management.
View Conference Materials
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Figure It Out Blog
Have you visited the Figure it out blog yet?
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Feedback
We hope that you have enjoyed reading this sixteenth edition of Analytical Thinking and hope that it
has provided you with a good insight into some of the value that is currently being realised through
Business Analytics solutions. If you would like to find out more about our services and propositions then
please contact Nigel Lewis or Jon Chadwick. If you have any suggestions on how we can improve this
newsletter or if you have received it via a colleague and would like to subscribe then please contact
Charlotte Skornik. If you spot an article that is Business Analytics related then we'd like to know about
it, please submit it to Charlotte Skornik, and it may appear in the next edition of Analytical Thinking!
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The information contained in this newsletter is proprietary and confidential.
It is for Capgemini internal use only. Copyright © 2012. All rights reserved by Capgemini.
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4. This is a fortnightly newsletter, if you don’t want to receive it anymore, please let me know.
Regards,
Charlotte Skornik
Business Analytics | Operational Research
charlotte.skornik@capgemini.com
Tel: +44 (0) 870 904 5666 - Mob: +44 (0) 789 115 5666
www.uk.capgemini.com
40 Holborn Viaduct - London - EC1N 2PB
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