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Communication with Affected
Communities
30 years of work for the Internews Humanitarian Program
WHO ARE WE AND WHAT DO
WE DO
Communication with Communities: C4D Unicef Workshop
Communication with Communities: C4D Unicef Workshop
Communication with Communities: C4D Unicef Workshop
Communication with Communities: C4D Unicef Workshop
Communication with Communities: C4D Unicef Workshop
Improving the quality of humanitarian
assistance through enhanced information
exchange
between
crisis-affected
populations and aid agencies.

The CDAC Network’s purpose is to position two-way
communication with affected people at the heart of
resilience-building, preparedness and response. This will
enhance the effectiveness of aid; foster greater
accountability and transparency; and improve the
outcomes experienced by affected people.
Central African Republic: a pilot
project in collaboration with
UNOCHA and Ushahidi
11 Community Radios
Boali:
Radio ICDI

Bambari:
-Radio Bè-Oko
-Radio Linga

Paoua:
Radio Voix de la Péndé
Obo:
Radio Zéréda

Bouar:
Radio Maïgaro

Berberati:
Radio Zoukpana

Nola:
Radio Kuli Ndunga

Bangui :
-Radio Notre Dame
-Radio Néhémie
Mbaïki :
Radio Songo
Birao

20 Community
Correspondents

Sam Ouaddja
Ndélé
Kabo

Zacko
Sido

Mboki

Kagabandoro

Zemio

Bria

Bangassou
Rafai

Grimari

Kouango
The Workflow

COMMUNITIES

LOCAL AUTOHORITIES
(Gov/churches)

COMMUNITY RADIOS
& CORRESPONDENTS

HUMANITARIAN
COMMUNITY
Communication with Communities: C4D Unicef Workshop
Examining the performance of the
innovation in relation to existing practice
Information Needs Assessments:
Dadaab 2011 and 2013
Communication with Communities: C4D Unicef Workshop
Communication with Communities: C4D Unicef Workshop
Training and
capacity building
for the Journalists

Creation of a two
way
communication
system in bw the
local community
and the radio
(voice and phone)

Training and
capacity building
for the
humanitarian
community

Components

Creation of a stable
and reliable
mechanisms to
connect
humanitarians,
local media and
Communities

Building of a radio
station to cover the
5 Camps
Mali: Humanitarian Information
Service
Mali Humanitarian Information Service (HIS)
The HIS will be a platform for interactivity and dialogue between humanitarian
organizations and local audiences. The Mali HIS will consist of a daily 20-min
humanitarian radio program that will be broadcast in a 10-radio network across
the country and through a selected number of radios in Timbuktu, Gao and Kidal.
The radio program will include humanitarian news, features, interviews with
humanitarian workers and beneficiaries, call-in segments with participation from
the audience and live studio guest discussions with humanitarian officials,
providing vital information to audiences about current and planned relief efforts,
health advisories, information on education or civil and human rights, and
humanitarian principles, to name a few.
The radio program will also offer an overview of the range and diversity of the
work humanitarian agencies do in Mali and thereby increase public understanding
of their contribution and the principles that guide their action.
The Mali HIS will also leverage SMS, mobile technology and social media to
transmit humanitarian messages and engage in 2-way communication with local
communities.
Humanitarian
news and
information
bulletins

Did you
know?
segment:
Q&A with the
audience

Broadcast of
Public Service
Announcements
“humanitarian
messages”

The
Proposal:

Feature
stories on
humanitarian
principles
and issues

Interviews and call-in
segments to foster
understanding on
humanitarian
principles and
audiences’
participation
Chad 2005 – 2012: building radio
stations to provide vital information
to Darfuri Refugees
Communication with Communities: C4D Unicef Workshop
Carrefour des femmes (Women’s Crossroads) is a groundbreaking
program produced in Eastern Chad by Radio Sila, a locally-run
station serving Darfur refugees and internally displaced Chadians.
The program topics include domestic violence, early marriage,
polygamy, gender discrimination in the home and workplace, rape,
unwanted pregnancies, and family planning. It strives to
demonstrate the strength and power of women, with shows on
female role models succeeding in different walks of life, economic
opportunities, education and more.
Communication with Affected
Communities: challenges and risks
Communication with Communities: C4D Unicef Workshop
Communication with Communities: C4D Unicef Workshop
Communication with Communities: C4D Unicef Workshop
It is not about giving people a voice…..
They have it already!
It’s not
about the
technology
It’s about the people!
Communication with Communities: C4D Unicef Workshop
THANK YOU!

AAYALA@INTERNEWS.ORG
@ANAHI_AYALA
@INFO_INNOVATION

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Communication with Communities: C4D Unicef Workshop

  • 1. Communication with Affected Communities 30 years of work for the Internews Humanitarian Program
  • 2. WHO ARE WE AND WHAT DO WE DO
  • 8. Improving the quality of humanitarian assistance through enhanced information exchange between crisis-affected populations and aid agencies. The CDAC Network’s purpose is to position two-way communication with affected people at the heart of resilience-building, preparedness and response. This will enhance the effectiveness of aid; foster greater accountability and transparency; and improve the outcomes experienced by affected people.
  • 9. Central African Republic: a pilot project in collaboration with UNOCHA and Ushahidi
  • 10. 11 Community Radios Boali: Radio ICDI Bambari: -Radio Bè-Oko -Radio Linga Paoua: Radio Voix de la Péndé Obo: Radio Zéréda Bouar: Radio Maïgaro Berberati: Radio Zoukpana Nola: Radio Kuli Ndunga Bangui : -Radio Notre Dame -Radio Néhémie Mbaïki : Radio Songo
  • 12. The Workflow COMMUNITIES LOCAL AUTOHORITIES (Gov/churches) COMMUNITY RADIOS & CORRESPONDENTS HUMANITARIAN COMMUNITY
  • 14. Examining the performance of the innovation in relation to existing practice
  • 18. Training and capacity building for the Journalists Creation of a two way communication system in bw the local community and the radio (voice and phone) Training and capacity building for the humanitarian community Components Creation of a stable and reliable mechanisms to connect humanitarians, local media and Communities Building of a radio station to cover the 5 Camps
  • 20. Mali Humanitarian Information Service (HIS) The HIS will be a platform for interactivity and dialogue between humanitarian organizations and local audiences. The Mali HIS will consist of a daily 20-min humanitarian radio program that will be broadcast in a 10-radio network across the country and through a selected number of radios in Timbuktu, Gao and Kidal. The radio program will include humanitarian news, features, interviews with humanitarian workers and beneficiaries, call-in segments with participation from the audience and live studio guest discussions with humanitarian officials, providing vital information to audiences about current and planned relief efforts, health advisories, information on education or civil and human rights, and humanitarian principles, to name a few. The radio program will also offer an overview of the range and diversity of the work humanitarian agencies do in Mali and thereby increase public understanding of their contribution and the principles that guide their action. The Mali HIS will also leverage SMS, mobile technology and social media to transmit humanitarian messages and engage in 2-way communication with local communities.
  • 21. Humanitarian news and information bulletins Did you know? segment: Q&A with the audience Broadcast of Public Service Announcements “humanitarian messages” The Proposal: Feature stories on humanitarian principles and issues Interviews and call-in segments to foster understanding on humanitarian principles and audiences’ participation
  • 22. Chad 2005 – 2012: building radio stations to provide vital information to Darfuri Refugees
  • 24. Carrefour des femmes (Women’s Crossroads) is a groundbreaking program produced in Eastern Chad by Radio Sila, a locally-run station serving Darfur refugees and internally displaced Chadians. The program topics include domestic violence, early marriage, polygamy, gender discrimination in the home and workplace, rape, unwanted pregnancies, and family planning. It strives to demonstrate the strength and power of women, with shows on female role models succeeding in different walks of life, economic opportunities, education and more.
  • 29. It is not about giving people a voice…..
  • 30. They have it already!
  • 32. It’s about the people!

Notas do Editor

  1. REARRANGE THE DOTS
  2. Complexity or Simplicity: The rate of adoption of an innovation is directly associated with how easy or challenging it is to use. Relative Advantage: The first characteristic is concerned with the improvement made possible by technology over existing practices and behaviors.Trialability, or the ability for users (e.g. humanitarians, journalists, affected communities) to easily test the innovation, was therefore a central aspect of the project. Compatibility: New processes, activities and behaviors are more likely to be adopted if they are compatible with existing practices.Observability: The daily briefs and the humanitarian map were the most visible output of Internews project. Over the months of July and August, the humanitarian map averaged a number of 706 visits per month from 535 unique visitors. The blog of the RJDH, which features the daily briefs, averaged over 4,000 visits per month.
  3. A 2010 survey showed that 48% of respondents said a PSA they’d heard about fistula was useful because it informed them of free health care available to women with the condition. 92% of people said they’d heard spots about schooling for girls and 85% about FGM.
  4. Give people a voice – no they have it aready
  5. Give people a voice – no they have it aready