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PatientDoctor Relationships & Social Media - Himss Virtual Conf 09 - Amy Cueva

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Amy Cueva
Amy Cueva

Social media could help facilitate provider-patient relationships by providing timely information sharing and collaboration. It allows for more frequent interactions that can lead to informed, empowered patients through convenient access. However, risks like ensuring quality information, legal issues, and information overload must be addressed for successful implementation.

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Social Media and Patient-Centric Design: Facilitating Provider/Patient Relationships Amy Cueva Chief Experience Officer, Mad*Pow @amycueva www.madpow.net
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Please? ,[object Object],[object Object],[object Object],[object Object]
Social media… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Communication characteristics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why social media for healthcare? ,[object Object],[object Object],[object Object],[object Object]
Why social media for healthcare? ,[object Object],[object Object],http://www.pewinternet.org/Reports/2009/8-The-Social-Life-of-Health-Information.aspx
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How it could help ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How it could help ,[object Object],[object Object],[object Object],[object Object]
Self ,[object Object],[object Object],[object Object],[object Object],[object Object]
Patients & Caregivers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Patients ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ideas & Opportunities ,[object Object],[object Object],[object Object],[object Object],Individual Interpersonal Organizational Community Society
Ideas & Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Ideas & Opportunities Hi there. ,[object Object],[object Object],[object Object],[object Object]
Risks & Considerations ,[object Object],[object Object],[object Object]
Risks & Considerations ,[object Object],[object Object],[object Object]
Potential Barriers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Creating a social media strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Session Comments & Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Session Comments & Questions ,[object Object],[object Object],[object Object]

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PatientDoctor Relationships & Social Media - Himss Virtual Conf 09 - Amy Cueva

  • 1. Social Media and Patient-Centric Design: Facilitating Provider/Patient Relationships Amy Cueva Chief Experience Officer, Mad*Pow @amycueva www.madpow.net
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Notas do Editor

  1. Discuss needs wants and potential benefits for each group.
  2. Social media platforms can turn 10- or 20-minute doctor’s visits into an ongoing dialogue Knowledge from patient-peers thru social media *can* mean more helpful talks w/ dr; dr. p.o.v. helpful for patients to read.
  3. Social media platforms can turn 10- or 20-minute doctor’s visits into an ongoing dialogue Knowledge from patient-peers thru social media *can* mean more helpful talks w/ dr; dr. p.o.v. helpful for patients to read.