1. AREAS OF EXPERTISE
Business Growth
Invoicing Management
Order Tracking and Reports
Operational Excellence
Contract Verification
Customer Satisfaction
Revenue Management
Problem Management
Client Participation
Vendor Management
PERSONAL SUMMARY
I have the ability to work independently in an environment of change, challenge,
multiple deadlines and priorities. I have experience of Business Operational matters and
is passionate about supporting individuals and businesses to excel. I have a successful
record of delivery and exceeding targets, i can be relied upon to cut all unnecessary
costs and hit all goals set. I am a outstanding individual, eager to deliver excellence at
every opportunity, and right now I am looking for a suitable senior position with an
exciting company that is looking to employ individuals of the highest caliber.
CAREER HISTORY
Lookup(Hatchery Software Pvt ltd) - Bangalore
Client Relations
SENIOR EXECUTIVE OPERATIONS May 2015 - Present
Process Implementation
Business Development
Contract Management
PROFESSIONAL
MBA
BTech Mechanical
CBSE: 12th & 10th
PERSONAL SKILLS
Entrepreneurial spirit
Persuasive & articulate
Relationship development
Influencing skills
Responsible for meeting all relevant statutory and mandatory requirements associated
with operations and for working within the framework of the company's core values, as well as
promoting its ethos and mission statement.
Duties:
Order Tracking & Reports
Order Tracking: Tracking all the orders been delivered or undelivered.
Preparing the reports on daily and weekly basis and sending the reports to the core teams.
Keeping the proper process flow for all the deliveries.
Sales Operations
Contract Management: Managed the contracts authenticity across 4 cities i.e.
Bangalore, Delhi-NCR, Mumbai and Pune.
Subscription Activation/De-activation: Responsible for activation and deactivation
Merchant subscriptions.
Revenue Management
Invoicing: Handled end to end invoicing for subscriptions and commissions for orders.
Revenue Management: Responsible for submitting revenue reports to the core team.
Settlements Reports: Preparing all the settlements reports for the vendors on weekly basis
Merchant Operations
Promotional offers: Responsible for bringing in promotional offers; successfully got
offer from Underdoggs and Talwalkar's etc.
Query handling: Handled the merchant helpline to resolve issues related to product
and invoicing.
Writing up reports on business operations for the Core Team.
Attending regular progress meetings with Senior Managers and Directors
Creating a positive culture where the work can get done.
Identifying and managing risks, issues and dependencies.
Participating in the sales process by identifying business development potential.
When appropriate, provide operational cover for absent Senior Managers.
AMIT PAL SINGH
Senior Executive Operations
2. PERSONAL DETAILS
Eurasiayan Business Concepts Pvt Ltd- Bangalore
Amit Pal Singh
Lookup BUSINESS DEVELOPMENT OFFICER July 2013 - October 2014
Bangalore
DOB: 7th Feb 1989
Mobile: 9986797821
Email: amitpalsingh7144@ gmail.com
ACADEMIC QUALIFICATIONS
Jain College (2011- 2013)
MBA Marketing & HR
%: First Class
Dayananda Sagar Institution of Eng.
(2006-2010)
B.Tech Mechanical Engineering
%: First Class
Duties:
Sales & Marketing
Responsible for sales & marketing of B2B events
Expert in sales and marketing and researching designed to appeal to
international markets and business
Market Development
Finding suitable business opportunities in other
countries.
Handling team in Bangalore Had to travel for client visit to close on major
deals.
Have travelled to Mumbai and Dubai to visit clients and close on deals
Making a business call for sales on the B2B conferences and summits organized
by the company.
Worked on HR Congress-Riyadh.
HSE Congress-India, HSE Congress-Dubai.
And Enterprise Mobility and Cloud Summit India.