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Lights Out Client Management and Optimization with ConfigMgr & vPro: Reduce TCO while improving customer productivity and security Amit Gatenyo Infrastructure & Security Manager, Dario MRD – Windows Server & Security, Microsoft 054-2492499 amit.g@dario.co.il Tamir Peleg Intel® vPro Application Engineering and Marketing Intel Israel Design Center 054-7886241 tamir.peleg@intel.com
Session Objectives And Takeaways Session Objectives:   Overview of Intel® vPro™ Technology vPro / ConfigMgr scenarios and how they extend customer value & ROI Easing Windows 7 Deployments with ConfigMgrand vPro Technical / infrastructure requirements to turn vPro on within ConfigMgr
Intel® vPro™ Technology Overview
What is Intel® vPro™ Technology? Processor Chipset Network Intel® Core™2 Duo processor or  Intel® Core™2 Quad processor  Security Intel® Virtualization Technology Intel® Trusted Execution Technology Security and Manageability Manageability Engine3 Non-Volatile Memory Intel® Active Management Technology3 Intel® Virtualization Technology Network Access Independent of Operating System State Intel® Active Management Technology3 Intel® vPro™ technology: security and manageability on the chip
Benefits of Intel® vPro™ TechnologyRealized with software solutions Configuration Manager Hardware Software + Other Software Vendors = Built-in manageability and proactive security even if the PC is off or the OS is inoperable3
Built-In Manageability Reduces Deskside Visits Without Intel® vProTM technology  Remote management capabilities unavailable when OS off or down Many software and hardware problems required deskside visits Visit to the troubled PC is about 10 times more expensive26 Intel vPro technology management capabilities enable remote access even if  PC is off Operating system unresponsive
ROI with Intel® vProTM Technology: Built-in manageability reduces deskside visits  Actual Customer Experiences Up to80% reduction Up to85% reduction Up to3.4 hours in revenue loss due to PC quickly remediated Value Space Read case study average reduction in end-user downtime per each diagnosis and repair incident Calgary Health Region Read case study in time-consuming deskside visits State of Indiana Read case study View video
Increase Accuracy Reliability and Speed of Inventory Audit Inventory and compliance processes disrupted by user intervention and powered-down PCs Hardware-based remote access and persistent system information increases reliability and speed of inventory audit even if PC is off Software agent / OS unavailable
Intel®vPro™ Technology Deployment Summary Resolved hardware and software issues Drove down energy costs Accelerated patch delivery and rapid inventory process Panyu People’s Hospital ,[object Object]
Resolution times for HW/SW related problems reduced by 50%US Based Insurance Company ,[object Object]
IT expenses reduced by 15%Calgary Health Region ,[object Object],Calgary Health Region ,[object Object],US Based Insurance Company ,[object Object],CSK Systems Corporation ,[object Object],Panyu People’s Hospital ,[object Object],Calgary Health Region ,[object Object],US Based Insurance Company ,[object Object],CSK Systems Corporation ,[object Object]
Reduced Power consumption by approximately 600,000 KWhReal World Examples – Real World Results
Realizing the Value ofIntel® vPro™ TechnologywithMicrosoft® System Center    	Configuration Manager
SNMP-enablednetwork device Intel® vPro™ TechnologyWith Configuration Manager; IT can: Wired / Wireless & independent of OS / Power state… Collect inventory / Audit information Perform remote diagnosis & repair Execute remote power management Powered off Powered on andworking properly Powered on butOS is down Router Server
ConfigMgr 2007 Out of Band Features Discovery/Inventory/Audit Setup & Configuration ,[object Object]
Zero Touch – Certificate Hash
Zero Touch – In band via agent
Ties to OSD w/targeting
Discover On Demand
Scheduled Discovery
In band inventory via agent
Audit Out of Band AccessRemote Console Power Control ,[object Object]
SWDist, SUM, OSD
On Demand Power Control
Wake, Restart, Shutdown
Interactive via OOB Console

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Lights Out Client Management And Optimization With SCCM & vPro

  • 1. Lights Out Client Management and Optimization with ConfigMgr & vPro: Reduce TCO while improving customer productivity and security Amit Gatenyo Infrastructure & Security Manager, Dario MRD – Windows Server & Security, Microsoft 054-2492499 amit.g@dario.co.il Tamir Peleg Intel® vPro Application Engineering and Marketing Intel Israel Design Center 054-7886241 tamir.peleg@intel.com
  • 2. Session Objectives And Takeaways Session Objectives: Overview of Intel® vPro™ Technology vPro / ConfigMgr scenarios and how they extend customer value & ROI Easing Windows 7 Deployments with ConfigMgrand vPro Technical / infrastructure requirements to turn vPro on within ConfigMgr
  • 4. What is Intel® vPro™ Technology? Processor Chipset Network Intel® Core™2 Duo processor or Intel® Core™2 Quad processor Security Intel® Virtualization Technology Intel® Trusted Execution Technology Security and Manageability Manageability Engine3 Non-Volatile Memory Intel® Active Management Technology3 Intel® Virtualization Technology Network Access Independent of Operating System State Intel® Active Management Technology3 Intel® vPro™ technology: security and manageability on the chip
  • 5. Benefits of Intel® vPro™ TechnologyRealized with software solutions Configuration Manager Hardware Software + Other Software Vendors = Built-in manageability and proactive security even if the PC is off or the OS is inoperable3
  • 6. Built-In Manageability Reduces Deskside Visits Without Intel® vProTM technology Remote management capabilities unavailable when OS off or down Many software and hardware problems required deskside visits Visit to the troubled PC is about 10 times more expensive26 Intel vPro technology management capabilities enable remote access even if PC is off Operating system unresponsive
  • 7. ROI with Intel® vProTM Technology: Built-in manageability reduces deskside visits Actual Customer Experiences Up to80% reduction Up to85% reduction Up to3.4 hours in revenue loss due to PC quickly remediated Value Space Read case study average reduction in end-user downtime per each diagnosis and repair incident Calgary Health Region Read case study in time-consuming deskside visits State of Indiana Read case study View video
  • 8. Increase Accuracy Reliability and Speed of Inventory Audit Inventory and compliance processes disrupted by user intervention and powered-down PCs Hardware-based remote access and persistent system information increases reliability and speed of inventory audit even if PC is off Software agent / OS unavailable
  • 9.
  • 10.
  • 11.
  • 12. Reduced Power consumption by approximately 600,000 KWhReal World Examples – Real World Results
  • 13. Realizing the Value ofIntel® vPro™ TechnologywithMicrosoft® System Center Configuration Manager
  • 14. SNMP-enablednetwork device Intel® vPro™ TechnologyWith Configuration Manager; IT can: Wired / Wireless & independent of OS / Power state… Collect inventory / Audit information Perform remote diagnosis & repair Execute remote power management Powered off Powered on andworking properly Powered on butOS is down Router Server
  • 15.
  • 16. Zero Touch – Certificate Hash
  • 17. Zero Touch – In band via agent
  • 18. Ties to OSD w/targeting
  • 21. In band inventory via agent
  • 22.
  • 24. On Demand Power Control
  • 31.
  • 32. Remote Power Control at your Fingers Tightly integrated secure & reliable power control Remotely power-on computers in hibernation, sleep, or fully powered off states Remotely power-off/restart computers even when OS/Agent unresponsive Correlate power on events to software update deployments to ensure patch saturation
  • 33. Empowering your Help DeskReduce desk side visit and decrease end user downtime Remotely launch diagnostic tools or repair tools to troubleshoot, repair, or rebuild OS’s Remotely control access to BIOS configuration, interactive boot choices, and other pre-boot environment operations
  • 34. Configuration Manager & vPro Redirection, BIOS Access, Serial-Over-LAN Accessing and interacting with the BIOS remotely Launch diagnostic or repair tools troubleshoot & repair unresponsive Agent or OS demo
  • 35. On Demand System AccessReal time access to hardware and audit information Remotely view core system hardware inventory Access Intel® AMT internal logging Enhanced hardware inventory visibility Accessible independent of OS and Agent state
  • 36. Windows 7 DeploymentEasing Win7 deployments with vPro & ConfigMgr Extend remote deployment scenarios to incorporate Reboot via IDE-r Reboot to PXE service Automate deployments including drivers, software packages, and user data migration Increase deployment reliability with Intel vPro™ power control integration Configuration Manager + =
  • 37. Configuration Manager & vProExtending OSD scenarios to the out of band Enabling remote OS Deployments using media redirection demo
  • 39. ConfigMgr / vProTM TechnologyHigh Level Technical Overview of Activation Requirements
  • 41. Intel® vPro™ Expert CenterConnecting Experts with the Community Providing an open dialogue between Intel and the IT community Using collaboration to raise the expertise level of the entire IT Community Reducing the integration time by sharing best known methods with discussion boards and blogs www.intel.com/go/vproexpert
  • 42. Additional Reading System Center Blog - http://blogs.technet.com/systemcenter/default.aspx Dario Blog - http://www.dario.co.il/blog
  • 43. Summary The best of both worlds - In-band & Out-of-band management Wired / Wireless & independent of OS /Power state… Collect inventory / Audit information Perform remote diagnosis & repair Execute remote power management Next step – Check your environment! It’s possible you are almost there…
  • 44. Amit Gatenyo Infrastructure & Security Manager, Dario MRD – Windows Server & Security, Microsoft 054-2492499 amit.g@dario.co.il Tamir Peleg Intel® vPro Application Engineering and Marketing Intel Israel Design Center 054-7886241 tamir.peleg@intel.com