1. Last updatedMay, 2016
Amira Hussien Hegazy
FifthAvenue,NewCairo,Cairo, Egypt
Cell: 0100-5785660 / 0111-5765871.
Email: Amira.Hussien55@yahoo.com
Objective
Looking for a challenging career in which I can provide efforts, time, practice my
current skills to gain knowledge, experience and new skills.
Education
Graduated from the faculty of Commerce, Advanced Academy June 2015.
Major: Accounting.
Grade: Good.
Work Experience
B Auto
Position: Car Sales Agent Starting Feb 2016 till Apr 2016.
- Meeting customers explaining car features.
- Providing advisory information to customers about:
- Car features,premium and insurance in line with customer’s needs and
budget.
- Completing files for customers with needed documents to send to banks
for loans and calculating installments.
- Proposing insurance companies and providing information cost,
benefits and documents needed.
- Following up and closing deals with customers.
- Providing reports to supervisorabout progress of sales, with an eye on
projected target.
Arope Insurance
Position: Sales Agent Starting Nov 2015 till Jan 2016.
- Collecting data of prospect customers.
- Calling potential customers to persuade them for accepting life
insurance idea.
- Setting an appointment to sign the contract.
- Providing advisory information to customers about:
- Insurance certificate, premium insurance in line with customer’s needs
and budget.
- Following up and closing deals with customers.
- Providing reports to supervisorabout progress,with an eye on projected
target.
Ecco 888 outsourcing for Vodafone
Position: Customer Service Agent starting July 2015 till Oct 2015.
- Handles incoming calls or inquiries from customers.
- Assists customers effectively by solving customer problems.
- Provides customer additional information or explains services.
- Discusses (introduce and present) products offered and ensures
customer satisfaction.
- Handling critical calls from unhappy customers.
- Receiving and handling calls from VIPs
- Preparing reports about number of calls, problem solved,pending cases
to be handed over to the following shifts etc.

2. Last updatedMay, 2016
Training
- Training: Office training in EGPC” Egyptian general petroleum
Corporation” on three successive years 2012 to 2014.
First year, financial department attendance from 9:00 am to 2:00 pm.
Second year, financial department attendance from 9:00 am to 2:00 pm.
Third year, Contract department from 9:00 am to 2:00 pm.
Activities
- Participant at the college theaterfrom 2012 to 2014.
* Preparing for the plays, helping with the Makeup process.
- Chief of the science committee at the Student union at the college 2013
/ 2014.
*Preparing for Accounting sessions,calling instructors to set
appointments marketing for the sessions,preparing for the year event.
- Member at the college coral.
Skills
Computer: Ms.Windows, MS Word 2010, Excel 2010 and Internet.
Language: Arabic (native) and English reading very good,writing good speaking,
good.
Personal Data
Date of birth: August 23, 1993.
References Furnished Upon Request