3. CS - Customer Segments
Do you have customer like this?
● B2B
● Value customer data and log
● Improve sales management
● Improve sales forecast accuracy
4. VP - Value Propositions
Business administration + IT
● One stop solution
● Training, consulting, and technical support
● Upgradable to paid version
● Business-class hardware
5. CH - Channels
Are you our channel partner?
● System integrator
● NAS reseller
6. KA - Key Activities
How to sell?
● Promote and visit on business
● Setup and configuration
● Training
● Consulting and technical support
7. KR - Key Resources
What do you need?
● Sales team
● Field engineer
● CRM consultant
● Promote and support documents
● Virtualization solution
8. KP - Key Partners
Who is your partner?
● ZurmoCRM reseller
● CRM consultant
● QNAP customer service team
9. R$ - Revenue Streams
Show me the money!
● Setup and configuration service
● Training by head count
● Consulting and technical support service
● Reselling QNAP and hard drive
10. C$ - Cost Structure
Who take my money?
● Field engineer
● Contract CRM consultant
● Contract technical support service
● QNAP hard drive procurement
11. CR - Customer Relationships
How to maintain relationship?
● Single contact window
● Self-service
13. Cooperation
● ZurmoCRM VM to simplify installation
● Private environment for less conflict and
lower support cost
● Configurable environment for more
flexibility and better optimization
● Best with QNAP Virtualization Station