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Learn How Trend Micro Used AWS to
Build their Enterprise Security Offering
(Deep Security as a Service)
Mark Nunnikhoven, Principal Engineer at Trend Micro
November 14, 2013

© 2013 Amazon.com, Inc. and its affiliates. All rights reserved. May not be copied, modified, or distributed in whole or in part without the express consent of Amazon.com, Inc.
Friday, November 15, 13
"The following story is fictional and does
not depict any actual person or event"

Friday, November 15, 13
"The following story is completely real and
depicts actual people & events"
* Only the names have been changes to protect the innocent ;-)

Friday, November 15, 13
The stage

Friday, November 15, 13
What is Deep Security?

Centralized security control management

Friday, November 15, 13
What is Deep Security?

Centralized security control management
Manager

Friday, November 15, 13
What is Deep Security?

Centralized security control management
Manager

Friday, November 15, 13

Agent
What could be...

Friday, November 15, 13
What could be...
•

Friday, November 15, 13

For the cloud
What could be...

For the cloud
• In the cloud
•

Friday, November 15, 13
What was

Determine what an
appropriate visual here would
be (old style for contrast?)

Friday, November 15, 13
What was
•

Determine what an
appropriate visual here would
be (old style for contrast?)

Friday, November 15, 13

For the data center
What was

For the data center
• In the data center
•

Determine what an
appropriate visual here would
be (old style for contrast?)

Friday, November 15, 13
The story so far...

Friday, November 15, 13
Deep Security—The Early Years

Security for servers and virtual machines

Friday, November 15, 13
Deep Security—The Early Years

Security for servers and virtual machines
Product focus

•

Enterprise only

•

Tight integration with virtualization platform

•

Focused on Windows platforms

Friday, November 15, 13
Deep Security—The Middle Years

Security for servers and virtual machines

Friday, November 15, 13
Deep Security—The Middle Years

Security for servers and virtual machines
Big changes

•

Acquired by Trend Micro in 2009

•

Provided more protection

•

Agentless protection is key

•

Expanded platform support

Friday, November 15, 13
Deep Security—Now

Friday, November 15, 13
Deep Security—Now

Product changes

•

Protection regardless of location

•

“Single pane of glass”

•

Smart, simple, security that fits taken to heart

Friday, November 15, 13
Deep Security—Now

Security for servers, virtual machines
Product changes

•

Protection regardless of location

•

“Single pane of glass”

•

Smart, simple, security that fits taken to heart

Friday, November 15, 13
Deep Security—Now

Security for servers, virtual machines, & the cloud
Product changes

•

Protection regardless of location

•

“Single pane of glass”

•

Smart, simple, security that fits taken to heart

Friday, November 15, 13
The Decision

Time to offer Deep Security as a service

Friday, November 15, 13
Why a Service?

Security for servers, virtual machines

Friday, November 15, 13
Why a Service?

Security for servers, virtual machines
Drivers

•

Face the same challenges as our clients

Friday, November 15, 13
Why a Service?

Security for servers, virtual machines
Drivers

•

Face the same challenges as our clients

•

Work directly with clients

Friday, November 15, 13
Why a Service?

Security for servers, virtual machines
Drivers

•

Face the same challenges as our clients

•

Work directly with clients

•

Smaller feedback loop for new features

Friday, November 15, 13
The players

Friday, November 15, 13
Internal Teams

Friday, November 15, 13
Internal Teams

The Service Team
Executive sponsor
Key R&D product team
members
DevOps*

Friday, November 15, 13
Internal Teams

The Service Team
Executive sponsor
Key R&D product team
members
DevOps*

Friday, November 15, 13
Internal Teams

The Service Team
Executive sponsor
Key R&D product team
members
DevOps*

People to win over
Executives
Information Security
Operations
R&D Product Team

Friday, November 15, 13
Internal Teams

The Service Team
Executive sponsor
Key R&D product team
members
DevOps*

vs

People to win over
Executives
Information Security
Operations
R&D Product Team

Friday, November 15, 13
Internal Teams

The Service Team
Executive sponsor
Key R&D product team
members
DevOps*

vs

People to win over
Executives
Information Security
Operations
R&D Product Team

Friday, November 15, 13
Internal Teams

The Service Team
Executive sponsor
Key R&D product team
members
DevOps*

Friday, November 15, 13

+

People who helped
Executives
Information Security
Operations
R&D Product Team
Internal Teams

The Service Team
Executive sponsor
Key R&D product team
members
DevOps*

Friday, November 15, 13

+

People who helped
Executives
Information Security
Operations
R&D Product Team
Team Profile

Information Security
•

Own existing security policy

Friday, November 15, 13
Friday, November 15, 13
Team Profile

Information Security
•

Own existing security policy

Friday, November 15, 13
Team Profile

Information Security
•

Own existing security policy

•

400+ requirements for operational services

Friday, November 15, 13
Team Profile

Information Security
•

Own existing security policy

•

400+ requirements for operational services

•

Wants development of cloud best practices

Friday, November 15, 13
Team Profile

Operations
•

Run several data centers worldwide

Friday, November 15, 13
Team Profile

Operations
•

Run several data centers worldwide

•

Rigid change management with complex schedules

Friday, November 15, 13
Team Profile

Operations
•

Run several data centers worldwide

•

Rigid change management with complex schedules

•

Wants development of DevOps runbook

Friday, November 15, 13
Team Profile

R&D Product Team
•

Develop & maintain the product

Friday, November 15, 13
Team Profile

R&D Product Team
•

Develop & maintain the product

•

Only operational work is emergency support

Friday, November 15, 13
Team Profile

R&D Product Team
•

Develop & maintain the product

•

Only operational work is emergency support

•

Wants tighter feedback loop

Friday, November 15, 13
The details

Friday, November 15, 13
High Level Architecture

Friday, November 15, 13
High Level Architecture

Agent

Friday, November 15, 13
High Level Architecture

Agent

Friday, November 15, 13
High Level Architecture

Agent

Friday, November 15, 13

Load
Balancer
High Level Architecture

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay
High Level Architecture

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
High Level Architecture

Bi-direction communications

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
Load balancers

Friday, November 15, 13
High Level Architecture

Friday, November 15, 13
High Level Architecture

Agent

Friday, November 15, 13
High Level Architecture

Agent

Friday, November 15, 13
High Level Architecture

Agent

Friday, November 15, 13

Load
Balancer
High Level Architecture

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay
High Level Architecture

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
High Level Architecture

Bi-direction communications

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
Load Balancers

Friday, November 15, 13
Load Balancers

Requirements

•

3 flows, all incoming on :443

Friday, November 15, 13
Load Balancers

Requirements

•

3 flows, all incoming on :443

•

SSL off loading

Friday, November 15, 13
Load Balancers

Requirements

•

3 flows, all incoming on :443

•

SSL off loading

•

High number of concurrent connections

Friday, November 15, 13
Load Balancers

HAProxy
Met requirements
2+ instances required (for HA)
EC2 instance costs
More boxes to maintain

Friday, November 15, 13
Load Balancers

HAProxy

Elastic Load Balancing

Met requirements

Can meet requirements

2+ instances required (for HA)

3 load balancers required (1x
flow)

EC2 instance costs
More boxes to maintain

Cheap
Minimal maintenance

Friday, November 15, 13
Load Balancer Architecture

Fix

Load
Balancer

Friday, November 15, 13
Load Balancer Architecture

Fix

Agent

Friday, November 15, 13

Load
Balancer
Load Balancer Architecture

Fix

Agent

Friday, November 15, 13

Load
Balancer
Load Balancer Architecture

Fix

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay
Load Balancer Architecture

Fix

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
Load Balancer Architecture

Bi-direction communications

Fix

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
Manager + Relay

Friday, November 15, 13
High Level Architecture

Load
Balancer

Friday, November 15, 13
High Level Architecture

Agent

Friday, November 15, 13

Load
Balancer
High Level Architecture

Agent

Friday, November 15, 13

Load
Balancer
High Level Architecture

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay
High Level Architecture

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
High Level Architecture

Bi-direction communications

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
Manager + Relay

Friday, November 15, 13
Manager + Relay

Requirements

•

Hosts JVM-based application

Friday, November 15, 13
Manager + Relay

Requirements

•

Hosts JVM-based application

•

Memory, CPU, and network are constraints

Friday, November 15, 13
Manager + Relay

AWS Windows Base
Met requirements
Harder to script
More expensive

Friday, November 15, 13
Manager + Relay

AWS Windows Base

AWS Linux Base

Met requirements

Met requirements

Harder to script

Simple scripting

More expensive

Cheaper

Friday, November 15, 13
Manager + Relay Architecture

Fix

Load
Balancer

Friday, November 15, 13
Manager + Relay Architecture

Fix

Agent

Friday, November 15, 13

Load
Balancer
Manager + Relay Architecture

Fix

Agent

Friday, November 15, 13

Load
Balancer
Manager + Relay Architecture

Fix

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay
Manager + Relay Architecture

Fix

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
Manager + Relay Architecture

Bi-direction communications

Fix

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
Manager + Relay—Tips & Tricks

Friday, November 15, 13
Manager + Relay—Tips & Tricks

Tips & tricks

•

We don’t use AMIs

Friday, November 15, 13
Manager + Relay—Tips & Tricks

Tips & tricks

•

We don’t use AMIs

•

Auto-scale only for failover

Friday, November 15, 13
Database

Friday, November 15, 13
High Level Architecture

Load
Balancer

Friday, November 15, 13

Manager
+ Relay
High Level Architecture

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay
High Level Architecture

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay
High Level Architecture

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
High Level Architecture

Bi-direction communications

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
Database

Friday, November 15, 13
Database

Requirements

•

MS SQL or Oracle

Friday, November 15, 13
Database

Requirements

•

MS SQL or Oracle

•

Low latency path to Manager + Relay nodes

Friday, November 15, 13
Manager + Relay

on Amazon EC2
Met requirements
2x cost for clustered pairs
More maintenance

Friday, November 15, 13
Manager + Relay

on Amazon EC2

on Amazon RDS

Met requirements

Can meet requirements

2x cost for clustered pairs

1.3x cost for clustered pairs

More maintenance

Less effort

Friday, November 15, 13
Manager + Relay

MS SQL
Teams are more familiar
Better tools available*
30 DB limit per Amazon RDS
instance

Friday, November 15, 13
Manager + Relay

MS SQL

Oracle

Teams are more familiar

Forces product improvements

Better tools available*

“Encourages” learning

30 DB limit per Amazon RDS
instance

No tablespace limits

Friday, November 15, 13
Database Architecture

Fix

Load
Balancer

Friday, November 15, 13

Manager
+ Relay
Database Architecture

Fix

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay
Database Architecture

Fix

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay
Database Architecture

Fix

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
Database Architecture

Bi-direction communications

Fix

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
Final(ish) Design

Friday, November 15, 13
High Level Architecture

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
High Level Architecture

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
High Level Architecture

Bi-direction communications

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
High Level Architecture
Add highly detailed graphic
here

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
High Level Architecture
Add highly detailed graphic
here

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
High Level Architecture
Add highly detailed graphic
here

Bi-direction communications

Agent

Friday, November 15, 13

Load
Balancer

Manager
+ Relay

Database
Supporting Services

Friday, November 15, 13
Supporting Services

Amazon Route 53 for all
DNS

Friday, November 15, 13
Supporting Services

Amazon S3 for
deployment storage

Friday, November 15, 13
Supporting Services
Change graphic

AWS Trusted Advisor for
sanity checks

Friday, November 15, 13
Supporting Services
Change graphic

Premium Support for CYA

Friday, November 15, 13
“Soft” (not easy) changes

Friday, November 15, 13
Team Profile
Validating lessons for the
team

Information Security
•

Own existing security policy

Friday, November 15, 13
Team Profile
Validating lessons for the
team

Information Security
•

Own existing security policy

•

400+ requirements for operational services

Friday, November 15, 13
Team Profile
Validating lessons for the
team

Information Security
•

Own existing security policy

•

400+ requirements for operational services

•

Wants development of cloud best practices

Friday, November 15, 13
Team Profile
Validating lessons for the
team

Operations
•

Run several data centers worldwide

Friday, November 15, 13
Team Profile
Validating lessons for the
team

Operations
•

Run several data centers worldwide

•

Rigid change management with complex schedules

Friday, November 15, 13
Team Profile
Validating lessons for the
team

Operations
•

Run several data centers worldwide

•

Rigid change management with complex schedules

•

Wants development of DevOps runbook

Friday, November 15, 13
Chart Example
Region 1

Region 2

2007
Add stats for Service

2008

Add goals for other Trend
services

2009
2010
0

Friday, November 15, 13

25

50

75

100
Team Profile
Validating lessons for the
team

R&D Product Team
•

Develop & maintain the product

Friday, November 15, 13
Team Profile
Validating lessons for the
team

R&D Product Team
•

Develop & maintain the product

•

Only operational work is emergency support

Friday, November 15, 13
Team Profile
Validating lessons for the
team

R&D Product Team
•

Develop & maintain the product

•

Only operational work is emergency support

•

Wants tighter feedback loop

Friday, November 15, 13
Chart Example
Region 1

Region 2

2007
Add bug/feature stats

2008
2009
2010
0

Friday, November 15, 13

25

50

75

100
Team Profile
Validating lessons for the
team

Service Team
•

Own existing security policy

Friday, November 15, 13
Team Profile
Validating lessons for the
team

Service Team
•

Own existing security policy

•

400+ requirements for operational services

Friday, November 15, 13
Team Profile
Validating lessons for the
team

Service Team
•

Own existing security policy

•

400+ requirements for operational services

•

Wants development of cloud best practices

Friday, November 15, 13
Chart Example
Region 1

Region 2

2007
Add stats for support?

2008
2009
2010
0

Friday, November 15, 13

25

50

75

100
Well?

Friday, November 15, 13
Why a Service?

Security for servers, virtual machines

Friday, November 15, 13
Why a Service?

Security for servers, virtual machines
Drivers

•

Face the same challenges as our clients

Friday, November 15, 13
Why a Service?

Security for servers, virtual machines
Drivers

•

Face the same challenges as our clients

•

Work directly with clients

Friday, November 15, 13
Why a Service?

Security for servers, virtual machines
Drivers

•

Face the same challenges as our clients

•

Work directly with clients

•

Smaller feedback loop for new features

Friday, November 15, 13
Please give us your feedback on this
presentation

SEC307
As a thank you, we will select prize
winners daily for completed surveys!

Friday, November 15, 13

Thank You

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