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Allianz Risk Pulse  Country and regional information on Business Risks 2013

 The most important risks for businesses

 by region

                                      Top 10 business risks by region in 2013



               North and South America                                                                                              Asia/Pacific
   1 Business interruption, supply chain risk   52.5%                                                           1 Natural catastrophes                        50.6%
   2 Natural catastrophes                       49.5%                                                           2 Business interruption, supply chain risk    47.1%
   3 Fire, explosion                            32.8%                                                           3 Fire, explosion                             27.1%
   4 Intensified competition                    23.2%                                                           4 Market fluctuations                         18.8%
   5 Changes in legislation and regulation      23.2%                                                           5 Commodity price increases                   17.6%
                                                                              Europe
   6 Market fluctuations                        14.1%                                                           6 Eurozone breakdown                          14.1%
                                                         1 Business interruption, supply chain risk    43%
   7 Theft, fraud, corruption                   11.1%                                                           7 Loss of reputation or brand value           14.1%
                                                         2 Natural catastrophes                       40.9%
   8 Loss of reputation or brand value          10.1%                                                           8 Talent shortage, aging workforce            11.8%
                                                         3 Fire, explosion                            30.4%
   9 Commodity price increases                   7.6%                                                           9 Intensified competition                     11.8%
                                                         4 Changes in legislation and regulation      16.4%
  10 Credit availability                         7.1%                                                         10 Quality deficiencies, serial defects           9.4%
                                                         5 Quality deficiencies, serial defects       16.3%
                                                         6 Market stagnation or decline               15.4%
                                                         7 Intensified competition                     15%
                                                         8 Eurozone breakdown                         14.6%
                                                         9 Market fluctuations                        11.1%
                                                        10 Credit availability                        10.2%




Figures here represent a percentage of all relevant responses.
Responses for Europe: 560 (Europe also includes Middle East and South Africa, however,
EU-origin responses strongly dominate); North and South America: 198; Asia/Pacific: 85.                                    Source: Allianz Global Corporate & Specialty




                                                                                                        Allianz Risk Pulse – Focus: Business Risks   Appendix page 1
Allianz Risk Pulse  Country and regional information on Business Risks 2013

  The most important risks for businesses in

  France

                                             France: Top 10 business risks in 2013
                                                                                                                                                              40%
 1.
                 Business interruption, supply chain risk
                                                                                                                                  32%
 2.
                 Fire, explosion
                                                                                                                           30%
 3.
                 Quality deficiencies, serial defects
                                                                                                22%
 4.
                 Natural catastrophes (e.g. storm, flood, earthquake)
                                                                                                22%
 5.
                 Intensified competition
                                                                                 18%
 6.
                 Changes in legislation and regulation
                                                                           16%
 7.
                 Political/social upheaval, war
                                                                           16%
 8.
                 Market fluctuations (e.g. exchange or interest rates)
                                                                    14%
 9.
                 Loss of reputation or brand value
                                                      10%
10.
                 Technological innovation


 Figures represent a percentage of all relevant responses for France (50).
                                                                                                                                                     Source: Allianz Global Corporate & Specialty

                              The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities.
                        Figures here represent the number of responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); France: 50.




                                     Europe
  1 Business interruption, supply chain risk                                          43%
  2 Natural catastrophes                                                            40.9%
  3 Fire, explosion                                                                 30.4%
  4 Changes in legislation and regulation                                           16.4%
  5 Quality deficiences, serial defects                                             16.3%
  6 Market stagnation or decline                                                    15.4%
  7 Intensified competition                                                           15%
  8 Eurozone breakdown                                                              14.6%
  9 Market fluctuations                                                             11.1%
 10 Credit availability                                                             10.2%




                                                                                                                           Allianz Risk Pulse – Focus: Business Risks   Appendix page 2
Allianz Risk Pulse  Country and regional information on Business Risks 2013

  The most important risks for businesses in

  Spain
                                           Spain: Top 10 business risks in 2013
                                                                                                                                                43.2%
 1.
                 Business interruption, supply chain risk
                                                                                                            32.4%
 2.
                 Fire, explosion
                                                                                         24.3%
 3.
                 Natural catastrophes (e.g. storm, flood, earthquake)
                                                                                         24.3%
 4.
                 Theft, fraud, corruption
                                                                                         24.3%
 5.
                 Intensified competition
                                                                                18.9%
 6.
                 Changes in legislation and regulation
                                                                        16.2%
 7.
                 Quality deficiencies, serial defects
                                                                13.5%
 8.
                 Market stagnation or decline




                                                                                                                                                                           Figures here represent the number of responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); Spain: 37.
                                                                                                                                                                           The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities.
                                                       10.8%
 9.
                 Market fluctuations (e.g. exchange or interest rates)
                                                       10.8%
10.
                 Credit availability


 Figures represent a percentage of all relevant responses for Spain (37).
                                                                                                                            Source: Allianz Global Corporate & Specialty




                   Spain: Top 10 business risks in 2013 by size of enterprise
                        LAR G E E N T E R P R I S E S                                             M I d -S Iz E d E N T E R P R I S E S
                                                                                 47.4%                                                                  38.9%
                Business interruption, supply chain risk                                         Business interruption, supply chain risk
                                                               31.6%                                                                            33.3%
                Fire, explosion                                                                  Fire, explosion
                                                       26.3%                                                                                    33.3%
                Natural catastrophes (e.g. storm, flood, earthquake)                             Theft, fraud, corruption
                                               21.1%                                                                                    27.8%
                Intensified competition                                                          Intensified competition
                                               21.1%                                                                            22.2%
                Changes in legislation and regulation                                            Natural catastrophes (e.g. storm, flood, earthquake)
                                       15.8%                                                                            16.7%
                Austerity programs                                                               Market fluctuations (e.g. exchange or interest rates)
                                       15.8%                                                                            16.7%
                Theft, fraud, corruption                       The highlighted risks             Quality deficiencies, serial defects
                                       15.8%                   are unique for either                                    16.7%
                Quality deficiencies, serial defects           large or mid-sized                Changes in legislation and regulation
                                       15.8%                   enterprises.                                     11.1%
                Market stagnation or decline                                                     Eurozone breakdown
                               10.5%                                                                            11.1%
                Political/social upheaval, war                                                   Credit availability

 Figures here represent a percentage of all relevant responses.
 Responses for Spain: 37; large enterprises: 19; mid-sized enterprises: 18.                                                 Source: Allianz Global Corporate & Specialty

                                                                                                      Allianz Risk Pulse – Focus: Business Risks   Appendix page 3
Allianz Risk Pulse  Country and regional information on Business Risks 2013

     The most important risks for businesses in

     Italy

                                                       Italy: Top 10 business risks in 2013
                                                                                                                                                                                60%
   1.
                       Market stagnation or decline
                                                                                                                                                                    55%
   2.
                       Business interruption, supply chain risk
                                                                                                                                                       50%
   3.
                       Natural catastrophes (e.g. storm, flood, earthquake)
                                                                                                                   35%
   4.
                       Fire, explosion
                                                                             20%
   5.
                       Loss of reputation or brand value
                                                                  15%
   6.
                       Market fluctuations (e.g. exchange or interest rates)
                                                                  15%
   7.
                       Quality deficiencies, serial defects
                                                                  15%
   8.
                       Changes in legislation and regulation
                                                     10%
   9.
                       Austerity programs
                                                     10%
 10.
                       Commodity price increases


  Figures represent a percentage of all relevant responses for Italy (20).
                                                                                                                                                             Source: Allianz Global Corporate & Specialty

The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of
                                                                     responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); Italy: 20.




                                            Europe
    1 Business interruption, supply chain risk                                               43%
    2 Natural catastrophes                                                                 40.9%
    3 Fire, explosion                                                                      30.4%
    4 Changes in legislation and regulation                                                16.4%
    5 Quality deficiences, serial defects                                                  16.3%
    6 Market stagnation or decline                                                         15.4%
    7 Intensified competition                                                                15%
    8 Eurozone breakdown                                                                   14.6%
    9 Market fluctuations                                                                  11.1%
  10 Credit availability                                                                   10.2%




                                                                                                                                  Allianz Risk Pulse – Focus: Business Risks   Appendix page 4
Allianz Risk Pulse  Country and regional information on Business Risks 2013

  The most important risks for businesses in

  Belgium & Netherlands
                                       Belgium: Top 10 business risks in 2013
                                                                                                                          38.9%
 1.
                 Business interruption, supply chain risk
                                                                                          27.8%
 2.
                 Fire, explosion
                                                                                          27.8%
 3.
                 Intensified competition
                                                                                  22.2%
 4.
                 Changes in legislation and regulation
                                                                          19.4%
 5.




                                                                                                                                                                     The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of
                 Credit availability
                                                                          19.4%
 6.
                 Market stagnation or decline
                                                                  16.7%
 7.
                 Eurozone breakdown
                                                                  16.7%
 8.
                 Other
                                                          13.9%
 9.
                 Natural catastrophes (e.g. storm, flood, earthquake)
                                                          13.9%
10.




                                                                                                                                                                     responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); Belgium: 36; Netherlands: 15.
                 Quality deficiencies, serial defects


 Figures represent a percentage of all relevant responses for Belgium (36).
                                                                                                                      Source: Allianz Global Corporate & Specialty




                                  Netherlands: Top 10 business risks in 2013
                                                                                                                                                 73.3%
 1.
                 Business interruption, supply chain risk
                                                                                            46.7%
 2.
                 Natural catastrophes (e.g. storm, flood, earthquake)
                                                                              33.3%
 3.
                 Fire, explosion
                                                        20%
 4.
                 Commodity price increases
                                            13.3%
 5.
                 Market fluctuations (e.g. exchange or interest rates)
                                            13.3%
 6.
                 Eurozone breakdown
                                            13.3%
 7.
                 Theft, fraud, corruption
                                            13.3%
 8.
                 Cyber crime, IT failures
                                            13.3%
 9.
                 Changes in legislation and regulation
                                            13.3%
10.
                 Market stagnation or decline


 Figures represent a percentage of all relevant responses for Netherlands (15).
                                                                                                                      Source: Allianz Global Corporate & Specialty

                                                                                                  Allianz Risk Pulse – Focus: Business Risks   Appendix page 5
Allianz Risk Pulse  Country and regional information on Business Risks 2013

     The most important risks for businesses in

     Hungary

                                                 Hungary: Top 10 business risks in 2013
                                                                                                                                                                                   67,5%
  1.
                       Natural catastrophes (e.g. storm, flood, earthquake)
                                                                                                                  38,6%
  2.
                       Fire, explosion
                                                                                      26,5%
  3.
                       Market fluctuations (e.g. exchange or interest rates)
                                                                                24,1%
  4.
                       Business interruption, supply chain risk
                                                                   18,1%
  5.
                       Changes in legislation and regulation
                                                                16,9%
  6.
                       Credit availability
                                                             15,7%
  7.
                       Market stagnation or decline
                                                           14,5%
  8.
                       Theft, fraud, corruption
                                                    12,0%
  9.
                       Eurozone breakdown
                                                  9,6%
 10.
                       Health issues (e.g. pandemics)


  Figures represent a percentage of all relevant responses for Hungary (83).
                                                                                                                                                           Source: Allianz Global Corporate & Specialty

The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of
                                                                 responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); Hungary: 83.




                                            Europe
    1 Business interruption, supply chain risk                                              43%
    2 Natural catastrophes                                                                40.9%
    3 Fire, explosion                                                                     30.4%
    4 Changes in legislation and regulation                                               16.4%
    5 Quality deficiences, serial defects                                                 16.3%
    6 Market stagnation or decline                                                        15.4%
    7 Intensified competition                                                               15%
    8 Eurozone breakdown                                                                  14.6%
    9 Market fluctuations                                                                 11.1%
  10 Credit availability                                                                  10.2%




                                                                                                                                 Allianz Risk Pulse – Focus: Business Risks   Appendix page 6
Allianz Risk Pulse  Country and regional information on Business Risks 2013

  The most important risks for businesses in

  Germany
                                        Germany: Top 10 business risks in 2013
                                                                                                                                               43%
 1.
                 Business interruption, supply chain risk
                                                                                                                                              42.5%
 2.
                 Natural catastrophes (e.g. storm, flood, earthquake)
                                                                                        25.8%
 3.
                 Quality deficiencies, serial defects
                                                                                    24.2%
 4.
                 Fire, explosion
                                                                            18.8%
 5.




                                                                                                                                                                             The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of
                 Eurozone breakdown
                                                                       16.7%
 6.
                 Intensified competition
                                                                       16.7%
 7.
                 Changes in legislation and regulation
                                                        11.3%
 8.
                 Market stagnation or decline
                                                 9.1%
 9.
                 Technological innovation
                                                 9.1%
10.
                 Loss of reputation or brand value


 Figures represent a percentage of all relevant responses for Germany (186).




                                                                                                                                                                             responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); Germany: 186.
                                                                                                                              Source: Allianz Global Corporate & Specialty




               Germany: Top 10 business risks in 2013 by size of enterprise
                       LAR G E E N T E R P R I S E S                                             M I d -S Iz E d E N T E R P R I S E S
                                                                          43.6%                                                                              43.5%
                Natural catastrophes (e.g. storm, flood, earthquake)                            Business interruption, supply chain risk
                                                                          42.9%                                                                         39.1%
                Business interruption, supply chain risk                                        Natural catastrophes (e.g. storm, flood, earthquake)
                                                         27.9%                                                                                  34.8%
                Quality deficiencies, serial defects                                            Fire, explosion
                                                20.7%                                                                                 26.1%
                Fire, explosion                                                                 Eurozone breakdown
                                          19.3%                                                                               19.6%
                Changes in legislation and regulation                                           Quality deficiencies, serial defects
                                        16.4%                                                                                 19.6%
                Eurozone breakdown                                                              Intensified competition
                                        15.7%                                                                           17.4%
                Intensified competition                    The highlighted risks                Credit availability
                              11.4%                        are unique for either                                      15.2%
                Technological innovation                   large or mid-sized                   Market stagnation or decline
                              11.4%
                                                           enterprises.                                       10.9%
                Loss of reputation or brand value                                               Market fluctuations
                                  10%                                                                         10.9%
                Market stagnation or decline                                                    Talent shortage, aging workforce

 Figures here represent a percentage of all relevant responses.
 Responses for Germany: 186; large enterprises: 140; mid-sized enterprises: 46.                                               Source: Allianz Global Corporate & Specialty

                                                                                                     Allianz Risk Pulse – Focus: Business Risks   Appendix page 7
Allianz Risk Pulse  Country and regional information on Business Risks 2013

     The most important risks for businesses in

     Switzerland

                                             Switzerland: Top 10 business risks in 2013
                                                                                                                                                                                              57.1%
   1.
                       Business interruption, supply chain risk
                                                                                                            28.6%
   2.
                       Natural catastrophes (e.g. storm, flood, earthquake)
                                                                                                            28.6%
   3.
                       Eurozone breakdown
                                                                                                            28.6%
   4.
                       Loss of reputation or brand value
                                                                                  19%
   5.
                       Fire, explosion
                                                                                  19%
   6.
                       Market fluctuations (e.g. exchange or interest rates)
                                                                                  19%
   7.
                       Quality deficiencies, serial defects
                                                                                  19%
   8.
                       Intensified competition
                                                                  14.3%
   9.
                       Cyber crime, IT failures
                                                                  14.3%
 10.
                       Market stagnation or decline


  Figures represent a percentage of all relevant responses for Switzerland (21).
                                                                                                                                                           Source: Allianz Global Corporate & Specialty

The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of
                                                              responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); Switzerland: 21.




                                            Europe
    1 Business interruption, supply chain risk                                               43%
    2 Natural catastrophes                                                                40.9%
    3 Fire, explosion                                                                     30.4%
    4 Changes in legislation and regulation                                               16.4%
    5 Quality deficiences, serial defects                                                 16.3%
    6 Market stagnation or decline                                                        15.4%
    7 Intensified competition                                                                15%
    8 Eurozone breakdown                                                                  14.6%
    9 Market fluctuations                                                                 11.1%
  10 Credit availability                                                                  10.2%




                                                                                                                                  Allianz Risk Pulse – Focus: Business Risks   Appendix page 8
Allianz Risk Pulse  Country and regional information on Business Risks 2013

     The most important risks for businesses in

     Austria

                                                   Austria: Top 10 business risks in 2013
                                                                                                                                                                                           55%
   1.
                       Business interruption, supply chain risk
                                                                                                                                                             45%
   2.
                       Natural catastrophes (e.g. storm, flood, earthquake)
                                                                                                                 30%
   3.
                       Eurozone breakdown
                                                                       15%
   4.
                       Fire, explosion
                                                                       15%
   5.
                       Theft, fraud, corruption
                                                                       15%
   6.
                       Talent shortage, aging workforce
                                                                       15%
   7.
                       Market stagnation or decline
                                                          10%
   8.
                       Commodity price increases
                                                          10%
   9.
                       Intensified competition
                                                          10%
 10.
                       Changes in legislation and regulation


  Figures represent a percentage of all relevant responses for Austria (20).
                                                                                                                                                           Source: Allianz Global Corporate & Specialty

The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of
                                                                  responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); Austria: 20.




                                            Europe
    1 Business interruption, supply chain risk                                               43%
    2 Natural catastrophes                                                                40.9%
    3 Fire, explosion                                                                     30.4%
    4 Changes in legislation and regulation                                               16.4%
    5 Quality deficiences, serial defects                                                 16.3%
    6 Market stagnation or decline                                                        15.4%
    7 Intensified competition                                                                15%
    8 Eurozone breakdown                                                                  14.6%
    9 Market fluctuations                                                                 11.1%
  10 Credit availability                                                                  10.2%




                                                                                                                                  Allianz Risk Pulse – Focus: Business Risks   Appendix page 9
Allianz Risk Pulse  Country and regional information on Business Risks 2013

  The most important risks for businesses in

  United Kingdom
                              United Kingdom: Top 10 business risks in 2013
                                                                                                                                                       48.1%
 1.
                 Natural catastrophes (e.g. storm, flood, earthquake)
                                                                                                                                                 46.2%
 2.
                 Business interruption, supply chain risk
                                                                                                                                      42.3%
 3.
                 Fire, explosion
                                                                                21.2%
 4.
                 Loss of reputation or brand value
                                                              15.4%
 5.




                                                                                                                                                                       The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of
                 Intensified competition
                                                              15.4%
 6.
                 Changes in legislation and regulation
                                                         13.5%
 7.
                 Credit availability
                                                         13.5%
 8.
                 Theft, fraud, corruption
                                                         13.5%
 9.
                 Market stagnation or decline
                                                    11.5%
10.
                 Eurozone breakdown


 Figures represent a percentage of all relevant responses for United Kingdom (52).
                                                                                                                        Source: Allianz Global Corporate & Specialty




                                                                                                                                                                       responses as a percentage of all relevant responses. Responses for United Kingdom: 52; Large enterprises: 31; Mid-sized enterprises: 21.
       United Kingdom: Top 10 business risks in 2013 by size of enterprise
                       LAR G E E N T E R P R I S E S                                     M I d -S Iz E d E N T E R P R I S E S
                                                                        54.8%                                                                         52.4%
                Business interruption, supply chain risk                                Natural catastrophes (e.g. storm, flood, earthquake)
                                                                     51.6%                                                       33.3%
                Fire, explosion                                                         Business interruption, supply chain risk
                                                             45.2%                                                         28.6%
                Natural catastrophes (e.g. storm, flood, earthquake)                    Fire, explosion
                                            22.6%                                                                          28.6%
                Loss of reputation or brand value                                       Intensified competition
                                    16.1%                                                                           23.8%
                Market stagnation or decline                                            Credit availability
                                 12.9%                                                                              23.8%
                Eurozone breakdown                                                      Theft, fraud, corruption
                                 12.9%                                                                            19%
                Changes in legislation and regulation                                   Changes in legislation and regulation
                             9.7%                                                                                 19%
                Cyber crime, IT failures             The highlighted risks              Loss of reputation or brand value
                             9.7%                    are unique for either                                14.3%
                Technological innovation             large or mid-sized                 Talent shortage, aging workforce
                          6.5%                       enterprises.                                         14.3%
                Credit availability                                                     Cyber crime, IT failures

 Figures here represent a percentage of all relevant responses.
 Responses for United Kingdom: 52; large enterprises: 31; mid-sized enterprises: 21.                                    Source: Allianz Global Corporate & Specialty

                                                                                            Allianz Risk Pulse – Focus: Business Risks   Appendix page 10
Allianz Risk Pulse  Country and regional information on Business Risks 2013

     The most important risks for businesses in

     Singapore

                                                Singapore: Top 10 business risks in 2013
                                                                                                                                                                                                52%
   1.
                       Natural catastrophes (e.g. storm, flood, earthquake)
                                                                                                                                                                       44%
   2.
                       Business interruption, supply chain risk
                                                                                                                                32%
   3.
                       Commodity price increases
                                                                                                         24%
   4.
                       Fire, explosion
                                                                                           20%
   5.
                       Quality deficiencies, serial defects
                                                                                           20%
   6.
                       Loss of reputation or brand value
                                                                               16%
   7.
                       Market fluctuations (e.g. exchange or interest rates)
                                                                   12%
   8.
                       Political/social upheaval, war
                                                                   12%
   9.
                       Intensified competition
                                                                   12%
 10.
                       Market stagnation or decline


  Figures represent a percentage of all relevant responses for Singapore (25).
                                                                                                                                                             Source: Allianz Global Corporate & Specialty

The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of
                                                                                                    responses as a percentage of all relevant responses. Responses for for Asia/Pacific: 85; for Singapore: 25.




                                         Asia/Pacific
    1 Natural catastrophes                                                                 50,6%
    2 Business interruption, supply chain risk                                             47,1%
    3 Fire, explosion                                                                      27,1%
    4 Market fluctuations                                                                  18,8%
    5 Commodity price increases                                                            17,6%
    6 Eurozone breakdown                                                                   14,1%
    7 Loss of reputation or brand value                                                    14,1%
    8 Talent shortage, aging workforce                                                     11,8%
    9 Intensified competition                                                              11,8%
  10 Quality deficiences, serial defects                                                     9,4%




                                                                                                                                 Allianz Risk Pulse – Focus: Business Risks   Appendix page 11
Allianz Risk Pulse  Country and regional information on Business Risks 2013

     The most important risks for businesses in

     Australia

                                                 Australia: Top 10 business risks in 2013
                                                                                                                                                                                             46.7%
   1.
                       Natural catastrophes (e.g. storm, flood, earthquake)
                                                                                                                                              33.3%
   2.
                       Business interruption, supply chain risk
                                                                                                                        26.7%
   3.
                       Market fluctuations (e.g. exchange or interest rates)
                                                                                                                        26.7%
   4.
                       Talent shortage, aging workforce
                                                                                                           23.3%
   5.
                       Loss of reputation or brand value
                                                                                                  20%
   6.
                       Intensified competition
                                                                                     16.7%
   7.
                       Commodity price increases
                                                                                     16.7%
   8.
                       Changes in legislation and regulation
                                                                        13.3%
   9.
                       Credit availability
                                                               10%
 10.
                       Fire, explosion


  Figures represent a percentage of all relevant responses for Australia (30).
                                                                                                                                                              Source: Allianz Global Corporate & Specialty

The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of
                                                                                                          responses as a percentage of all relevant responses. Responses for Asia/Pacific: 85; for Australia: 30




                                         Asia/Pacific
    1 Natural catastrophes                                                                  50,6%
    2 Business interruption, supply chain risk                                              47,1%
    3 Fire, explosion                                                                       27,1%
    4 Market fluctuations                                                                   18,8%
    5 Commodity price increases                                                             17,6%
    6 Eurozone breakdown                                                                    14,1%
    7 Loss of reputation or brand value                                                     14,1%
    8 Talent shortage, aging workforce                                                      11,8%
    9 Intensified competition                                                               11,8%
  10 Quality deficiences, serial defects                                                      9,4%




                                                                                                                                  Allianz Risk Pulse – Focus: Business Risks   Appendix page 12
Allianz Risk Pulse  Country and regional information on Business Risks 2013

  The most important risks for businesses in

  USA and Canada
                              USA and Canada: Top 10 business risks in 2013
                                                                                                                                                 54.8%
 1.
                 Business interruption, supply chain risk
                                                                                                                                              53%
 2.
                 Natural catastrophes (e.g. storm, flood, earthquake)
                                                                                        31.9%
 3.
                 Fire, explosion
                                                                                24.7%
 4.
                 Intensified competition
                                                                           22.3%
 5.




                                                                                                                                                                       The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of
                 Changes in legislation and regulation
                                                   12%
 6.
                 Market fluctuations (e.g. exchange or interest rates)
                                                   12%
 7.
                 Theft, fraud, corruption
                                                   12%
 8.
                 Loss of reputation or brand value
                                          8.4%
 9.
                 Commodity price increases
                                      7.2%
10.
                 Credit availability


 Figures represent a percentage of all relevant responses for USA and Canada (166).
                                                                                                                        Source: Allianz Global Corporate & Specialty




                                                                                                                                                                       responses as a percentage of all relevant responses. Responses for USA and Canada: 166; Large enterprises: 68; Mid-sized enterprises: 98.
       USA and Canada: Top 10 business risks in 2013 by size of enterprise
                       LAR G E E N T E R P R I S E S                                        M I d -S Iz E d E N T E R P R I S E S
                                                                                60.3%                                                                 51%
                Natural catastrophes (e.g. storm, flood, earthquake)                       Business interruption, supply chain risk
                                                                                60.3%                                                               48%
                Business interruption, supply chain risk                                   Natural catastrophes (e.g. storm, flood, earthquake)
                                                         35.3%                                                                 31.6%
                Fire, explosion                                                            Intensified competition
                                                 29.4%                                                                      29.6%
                Changes in legislation and regulation                                      Fire, explosion
                                  14.7%                                                                         17.3%
                Intensified competition                                                    Changes in legislation and regulation
                            10.3%                                                                             16.3%
                Market fluctuations (e.g. exchange or interest rates)                      Theft, fraud, corruption
                            10.3%                                                                         13.3%
                Loss of reputation or brand value                                          Market fluctuations (e.g. exchange or interest rates)
                           8.8%                             The highlighted risks                         13.3%
                Quality deficiencies, serial defects        are unique for either          Loss of reputation or brand value
                           8.8%                             large or mid-sized                          11.2%
                Power blackouts                             enterprises.                   Commodity price increases
                           8.8%                                                                        9.2%
                Technological innovation                                                   Credit availability

 Figures here represent a percentage of all relevant responses.
 Responses for USA and Canada: 166; large enterprises: 68; mid-sized enterprises: 98.                                   Source: Allianz Global Corporate & Specialty

                                                                                                Allianz Risk Pulse – Focus: Business Risks   Appendix page 13
Allianz Risk Pulse  Country and regional information on Business Risks 2013

     The most important risks for businesses in

     Brazil

                                                      Brazil: Top 10 business risks in 2013
                                                                                                                                                                                             37,5%
   1.
                       Business interruption, supply chain risk
                                                                                                                                                                            33,3%
   2.
                       Natural catastrophes (e.g. storm, flood, earthquake)
                                                                                                                                                         29,2%
   3.
                       Fire, explosion
                                                                                                                                      25,0%
   4.
                       Market fluctuations (e.g. exchange or interest rates)
                                                                                                                                      25,0%
   5.
                       Changes in legislation and regulation
                                                                                                    16,7%
   6.
                       Talent shortage, aging workforce
                                                                                                    16,7%
   7.
                       Intensified competition
                                                                                                    16,7%
   8.
                       Other
                                                                                 12,5%
   9.
                       Pollution
                                                                                 12,5%
 10.
                       Quality deficiencies, serial defects


  Figures represent a percentage of all relevant responses for Brazil (24).
                                                                                                                                                             Source: Allianz Global Corporate & Specialty

The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of
                                                                                               responses as a percentage of all relevant responses. Responses for North and South America: 198; for Brazil: 24.




                               North and South America
    1 Business interruption, supply chain risk                                             52,5%
    2 Natural catastrophes                                                                 49,5%
    3 Fire, explosion                                                                      32,8%
    4 Intensified competition                                                              23,2%
    5 Changes in legislation and regulation                                                23,2%
    6 Market fluctuations                                                                  14,1%
    7 Theft, fraud, corruption                                                             11,1%
    8 Loss of reputation or brand value                                                    10,1%
    9 Commodity price increases                                                              7,6%
  10 Credit availability                                                                     7,1%




                                                                                                                                 Allianz Risk Pulse – Focus: Business Risks   Appendix page 14
Allianz Risk Pulse  Country and regional information on Business Risks 2013



      Methodology

 , The Allianz “Risk Barometer” survey was conducted                          There were 529 respondents from a total of 28 countries. As multiple
      among risk consultants, underwriters, senior managers                   answers for up to two industries were possible, a total of 843 answers
and claims experts within both AGCS and local Allianz enti-                   were delivered.
ties in October 2012, with a focus on the corporate insurance
sector for both large industrial and mid-size companies.                      The survey is a follow-up to a first “Risk Barometer” from 2011/2012
                                                                              which was conducted among AGCS experts, referring only to large
Participants were asked to name industries about which they are               corporate businesses. As the base of participants and the methodology
particularly knowledgeable and then name up to three risks they               have evolved slightly, the results cannot be compared directly. However,
believed to be of most importance for their clients within each industry.     major trends can be identified.
In addition, they identified risks they thought their clients significantly
underestimate.




Number of participants per country                                                                                              Australia 	              18
                                                                                                                                Singapore	               17
                                                                                                                                Asia/Pacific other	      18


                                                                                                                                Asia/Pacific total 	     53


Germany	              116
Hungary 	              48
UK	                    37
France	                29
Belgium 	              24
Netherlands	           10
Spain	                 22
Austria	               15
Switzerland	           14
Italy 	                12
Europe other	          26
                                                                                                                                US	                      94
Europe total	         353                                                                                                       Canada	                  10
                                                                                                                                Brazil	                  16
                                                                                                                                Other SA	                 3
                                                                                                                                	
                                                                                                                                Americas total 	       123




                                                                                               Allianz Risk Pulse – Focus: Business Risks   Appendix page 15

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Allianz Risk Pulse - Business Risks: Country Information

  • 1. Allianz Risk Pulse  Country and regional information on Business Risks 2013 The most important risks for businesses by region Top 10 business risks by region in 2013 North and South America Asia/Pacific 1 Business interruption, supply chain risk 52.5% 1 Natural catastrophes 50.6% 2 Natural catastrophes 49.5% 2 Business interruption, supply chain risk 47.1% 3 Fire, explosion 32.8% 3 Fire, explosion 27.1% 4 Intensified competition 23.2% 4 Market fluctuations 18.8% 5 Changes in legislation and regulation 23.2% 5 Commodity price increases 17.6% Europe 6 Market fluctuations 14.1% 6 Eurozone breakdown 14.1% 1 Business interruption, supply chain risk 43% 7 Theft, fraud, corruption 11.1% 7 Loss of reputation or brand value 14.1% 2 Natural catastrophes 40.9% 8 Loss of reputation or brand value 10.1% 8 Talent shortage, aging workforce 11.8% 3 Fire, explosion 30.4% 9 Commodity price increases 7.6% 9 Intensified competition 11.8% 4 Changes in legislation and regulation 16.4% 10 Credit availability 7.1% 10 Quality deficiencies, serial defects 9.4% 5 Quality deficiencies, serial defects 16.3% 6 Market stagnation or decline 15.4% 7 Intensified competition 15% 8 Eurozone breakdown 14.6% 9 Market fluctuations 11.1% 10 Credit availability 10.2% Figures here represent a percentage of all relevant responses. Responses for Europe: 560 (Europe also includes Middle East and South Africa, however, EU-origin responses strongly dominate); North and South America: 198; Asia/Pacific: 85. Source: Allianz Global Corporate & Specialty Allianz Risk Pulse – Focus: Business Risks   Appendix page 1
  • 2. Allianz Risk Pulse  Country and regional information on Business Risks 2013 The most important risks for businesses in France France: Top 10 business risks in 2013 40% 1. Business interruption, supply chain risk 32% 2. Fire, explosion 30% 3. Quality deficiencies, serial defects 22% 4. Natural catastrophes (e.g. storm, flood, earthquake) 22% 5. Intensified competition 18% 6. Changes in legislation and regulation 16% 7. Political/social upheaval, war 16% 8. Market fluctuations (e.g. exchange or interest rates) 14% 9. Loss of reputation or brand value 10% 10. Technological innovation Figures represent a percentage of all relevant responses for France (50). Source: Allianz Global Corporate & Specialty The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); France: 50. Europe 1 Business interruption, supply chain risk 43% 2 Natural catastrophes 40.9% 3 Fire, explosion 30.4% 4 Changes in legislation and regulation 16.4% 5 Quality deficiences, serial defects 16.3% 6 Market stagnation or decline 15.4% 7 Intensified competition 15% 8 Eurozone breakdown 14.6% 9 Market fluctuations 11.1% 10 Credit availability 10.2% Allianz Risk Pulse – Focus: Business Risks   Appendix page 2
  • 3. Allianz Risk Pulse  Country and regional information on Business Risks 2013 The most important risks for businesses in Spain Spain: Top 10 business risks in 2013 43.2% 1. Business interruption, supply chain risk 32.4% 2. Fire, explosion 24.3% 3. Natural catastrophes (e.g. storm, flood, earthquake) 24.3% 4. Theft, fraud, corruption 24.3% 5. Intensified competition 18.9% 6. Changes in legislation and regulation 16.2% 7. Quality deficiencies, serial defects 13.5% 8. Market stagnation or decline Figures here represent the number of responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); Spain: 37. The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. 10.8% 9. Market fluctuations (e.g. exchange or interest rates) 10.8% 10. Credit availability Figures represent a percentage of all relevant responses for Spain (37). Source: Allianz Global Corporate & Specialty Spain: Top 10 business risks in 2013 by size of enterprise LAR G E E N T E R P R I S E S M I d -S Iz E d E N T E R P R I S E S 47.4% 38.9% Business interruption, supply chain risk Business interruption, supply chain risk 31.6% 33.3% Fire, explosion Fire, explosion 26.3% 33.3% Natural catastrophes (e.g. storm, flood, earthquake) Theft, fraud, corruption 21.1% 27.8% Intensified competition Intensified competition 21.1% 22.2% Changes in legislation and regulation Natural catastrophes (e.g. storm, flood, earthquake) 15.8% 16.7% Austerity programs Market fluctuations (e.g. exchange or interest rates) 15.8% 16.7% Theft, fraud, corruption The highlighted risks Quality deficiencies, serial defects 15.8% are unique for either 16.7% Quality deficiencies, serial defects large or mid-sized Changes in legislation and regulation 15.8% enterprises. 11.1% Market stagnation or decline Eurozone breakdown 10.5% 11.1% Political/social upheaval, war Credit availability Figures here represent a percentage of all relevant responses. Responses for Spain: 37; large enterprises: 19; mid-sized enterprises: 18. Source: Allianz Global Corporate & Specialty Allianz Risk Pulse – Focus: Business Risks   Appendix page 3
  • 4. Allianz Risk Pulse  Country and regional information on Business Risks 2013 The most important risks for businesses in Italy Italy: Top 10 business risks in 2013 60% 1. Market stagnation or decline 55% 2. Business interruption, supply chain risk 50% 3. Natural catastrophes (e.g. storm, flood, earthquake) 35% 4. Fire, explosion 20% 5. Loss of reputation or brand value 15% 6. Market fluctuations (e.g. exchange or interest rates) 15% 7. Quality deficiencies, serial defects 15% 8. Changes in legislation and regulation 10% 9. Austerity programs 10% 10. Commodity price increases Figures represent a percentage of all relevant responses for Italy (20). Source: Allianz Global Corporate & Specialty The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); Italy: 20. Europe 1 Business interruption, supply chain risk 43% 2 Natural catastrophes 40.9% 3 Fire, explosion 30.4% 4 Changes in legislation and regulation 16.4% 5 Quality deficiences, serial defects 16.3% 6 Market stagnation or decline 15.4% 7 Intensified competition 15% 8 Eurozone breakdown 14.6% 9 Market fluctuations 11.1% 10 Credit availability 10.2% Allianz Risk Pulse – Focus: Business Risks   Appendix page 4
  • 5. Allianz Risk Pulse  Country and regional information on Business Risks 2013 The most important risks for businesses in Belgium & Netherlands Belgium: Top 10 business risks in 2013 38.9% 1. Business interruption, supply chain risk 27.8% 2. Fire, explosion 27.8% 3. Intensified competition 22.2% 4. Changes in legislation and regulation 19.4% 5. The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of Credit availability 19.4% 6. Market stagnation or decline 16.7% 7. Eurozone breakdown 16.7% 8. Other 13.9% 9. Natural catastrophes (e.g. storm, flood, earthquake) 13.9% 10. responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); Belgium: 36; Netherlands: 15. Quality deficiencies, serial defects Figures represent a percentage of all relevant responses for Belgium (36). Source: Allianz Global Corporate & Specialty Netherlands: Top 10 business risks in 2013 73.3% 1. Business interruption, supply chain risk 46.7% 2. Natural catastrophes (e.g. storm, flood, earthquake) 33.3% 3. Fire, explosion 20% 4. Commodity price increases 13.3% 5. Market fluctuations (e.g. exchange or interest rates) 13.3% 6. Eurozone breakdown 13.3% 7. Theft, fraud, corruption 13.3% 8. Cyber crime, IT failures 13.3% 9. Changes in legislation and regulation 13.3% 10. Market stagnation or decline Figures represent a percentage of all relevant responses for Netherlands (15). Source: Allianz Global Corporate & Specialty Allianz Risk Pulse – Focus: Business Risks   Appendix page 5
  • 6. Allianz Risk Pulse  Country and regional information on Business Risks 2013 The most important risks for businesses in Hungary Hungary: Top 10 business risks in 2013 67,5% 1. Natural catastrophes (e.g. storm, flood, earthquake) 38,6% 2. Fire, explosion 26,5% 3. Market fluctuations (e.g. exchange or interest rates) 24,1% 4. Business interruption, supply chain risk 18,1% 5. Changes in legislation and regulation 16,9% 6. Credit availability 15,7% 7. Market stagnation or decline 14,5% 8. Theft, fraud, corruption 12,0% 9. Eurozone breakdown 9,6% 10. Health issues (e.g. pandemics) Figures represent a percentage of all relevant responses for Hungary (83). Source: Allianz Global Corporate & Specialty The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); Hungary: 83. Europe 1 Business interruption, supply chain risk 43% 2 Natural catastrophes 40.9% 3 Fire, explosion 30.4% 4 Changes in legislation and regulation 16.4% 5 Quality deficiences, serial defects 16.3% 6 Market stagnation or decline 15.4% 7 Intensified competition 15% 8 Eurozone breakdown 14.6% 9 Market fluctuations 11.1% 10 Credit availability 10.2% Allianz Risk Pulse – Focus: Business Risks   Appendix page 6
  • 7. Allianz Risk Pulse  Country and regional information on Business Risks 2013 The most important risks for businesses in Germany Germany: Top 10 business risks in 2013 43% 1. Business interruption, supply chain risk 42.5% 2. Natural catastrophes (e.g. storm, flood, earthquake) 25.8% 3. Quality deficiencies, serial defects 24.2% 4. Fire, explosion 18.8% 5. The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of Eurozone breakdown 16.7% 6. Intensified competition 16.7% 7. Changes in legislation and regulation 11.3% 8. Market stagnation or decline 9.1% 9. Technological innovation 9.1% 10. Loss of reputation or brand value Figures represent a percentage of all relevant responses for Germany (186). responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); Germany: 186. Source: Allianz Global Corporate & Specialty Germany: Top 10 business risks in 2013 by size of enterprise LAR G E E N T E R P R I S E S M I d -S Iz E d E N T E R P R I S E S 43.6% 43.5% Natural catastrophes (e.g. storm, flood, earthquake) Business interruption, supply chain risk 42.9% 39.1% Business interruption, supply chain risk Natural catastrophes (e.g. storm, flood, earthquake) 27.9% 34.8% Quality deficiencies, serial defects Fire, explosion 20.7% 26.1% Fire, explosion Eurozone breakdown 19.3% 19.6% Changes in legislation and regulation Quality deficiencies, serial defects 16.4% 19.6% Eurozone breakdown Intensified competition 15.7% 17.4% Intensified competition The highlighted risks Credit availability 11.4% are unique for either 15.2% Technological innovation large or mid-sized Market stagnation or decline 11.4% enterprises. 10.9% Loss of reputation or brand value Market fluctuations 10% 10.9% Market stagnation or decline Talent shortage, aging workforce Figures here represent a percentage of all relevant responses. Responses for Germany: 186; large enterprises: 140; mid-sized enterprises: 46. Source: Allianz Global Corporate & Specialty Allianz Risk Pulse – Focus: Business Risks   Appendix page 7
  • 8. Allianz Risk Pulse  Country and regional information on Business Risks 2013 The most important risks for businesses in Switzerland Switzerland: Top 10 business risks in 2013 57.1% 1. Business interruption, supply chain risk 28.6% 2. Natural catastrophes (e.g. storm, flood, earthquake) 28.6% 3. Eurozone breakdown 28.6% 4. Loss of reputation or brand value 19% 5. Fire, explosion 19% 6. Market fluctuations (e.g. exchange or interest rates) 19% 7. Quality deficiencies, serial defects 19% 8. Intensified competition 14.3% 9. Cyber crime, IT failures 14.3% 10. Market stagnation or decline Figures represent a percentage of all relevant responses for Switzerland (21). Source: Allianz Global Corporate & Specialty The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); Switzerland: 21. Europe 1 Business interruption, supply chain risk 43% 2 Natural catastrophes 40.9% 3 Fire, explosion 30.4% 4 Changes in legislation and regulation 16.4% 5 Quality deficiences, serial defects 16.3% 6 Market stagnation or decline 15.4% 7 Intensified competition 15% 8 Eurozone breakdown 14.6% 9 Market fluctuations 11.1% 10 Credit availability 10.2% Allianz Risk Pulse – Focus: Business Risks   Appendix page 8
  • 9. Allianz Risk Pulse  Country and regional information on Business Risks 2013 The most important risks for businesses in Austria Austria: Top 10 business risks in 2013 55% 1. Business interruption, supply chain risk 45% 2. Natural catastrophes (e.g. storm, flood, earthquake) 30% 3. Eurozone breakdown 15% 4. Fire, explosion 15% 5. Theft, fraud, corruption 15% 6. Talent shortage, aging workforce 15% 7. Market stagnation or decline 10% 8. Commodity price increases 10% 9. Intensified competition 10% 10. Changes in legislation and regulation Figures represent a percentage of all relevant responses for Austria (20). Source: Allianz Global Corporate & Specialty The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of responses as a percentage of all relevant responses. Responses for Europe: 560 (Europe includes Middle East and South Africa); Austria: 20. Europe 1 Business interruption, supply chain risk 43% 2 Natural catastrophes 40.9% 3 Fire, explosion 30.4% 4 Changes in legislation and regulation 16.4% 5 Quality deficiences, serial defects 16.3% 6 Market stagnation or decline 15.4% 7 Intensified competition 15% 8 Eurozone breakdown 14.6% 9 Market fluctuations 11.1% 10 Credit availability 10.2% Allianz Risk Pulse – Focus: Business Risks   Appendix page 9
  • 10. Allianz Risk Pulse  Country and regional information on Business Risks 2013 The most important risks for businesses in United Kingdom United Kingdom: Top 10 business risks in 2013 48.1% 1. Natural catastrophes (e.g. storm, flood, earthquake) 46.2% 2. Business interruption, supply chain risk 42.3% 3. Fire, explosion 21.2% 4. Loss of reputation or brand value 15.4% 5. The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of Intensified competition 15.4% 6. Changes in legislation and regulation 13.5% 7. Credit availability 13.5% 8. Theft, fraud, corruption 13.5% 9. Market stagnation or decline 11.5% 10. Eurozone breakdown Figures represent a percentage of all relevant responses for United Kingdom (52). Source: Allianz Global Corporate & Specialty responses as a percentage of all relevant responses. Responses for United Kingdom: 52; Large enterprises: 31; Mid-sized enterprises: 21. United Kingdom: Top 10 business risks in 2013 by size of enterprise LAR G E E N T E R P R I S E S M I d -S Iz E d E N T E R P R I S E S 54.8% 52.4% Business interruption, supply chain risk Natural catastrophes (e.g. storm, flood, earthquake) 51.6% 33.3% Fire, explosion Business interruption, supply chain risk 45.2% 28.6% Natural catastrophes (e.g. storm, flood, earthquake) Fire, explosion 22.6% 28.6% Loss of reputation or brand value Intensified competition 16.1% 23.8% Market stagnation or decline Credit availability 12.9% 23.8% Eurozone breakdown Theft, fraud, corruption 12.9% 19% Changes in legislation and regulation Changes in legislation and regulation 9.7% 19% Cyber crime, IT failures The highlighted risks Loss of reputation or brand value 9.7% are unique for either 14.3% Technological innovation large or mid-sized Talent shortage, aging workforce 6.5% enterprises. 14.3% Credit availability Cyber crime, IT failures Figures here represent a percentage of all relevant responses. Responses for United Kingdom: 52; large enterprises: 31; mid-sized enterprises: 21. Source: Allianz Global Corporate & Specialty Allianz Risk Pulse – Focus: Business Risks   Appendix page 10
  • 11. Allianz Risk Pulse  Country and regional information on Business Risks 2013 The most important risks for businesses in Singapore Singapore: Top 10 business risks in 2013 52% 1. Natural catastrophes (e.g. storm, flood, earthquake) 44% 2. Business interruption, supply chain risk 32% 3. Commodity price increases 24% 4. Fire, explosion 20% 5. Quality deficiencies, serial defects 20% 6. Loss of reputation or brand value 16% 7. Market fluctuations (e.g. exchange or interest rates) 12% 8. Political/social upheaval, war 12% 9. Intensified competition 12% 10. Market stagnation or decline Figures represent a percentage of all relevant responses for Singapore (25). Source: Allianz Global Corporate & Specialty The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of responses as a percentage of all relevant responses. Responses for for Asia/Pacific: 85; for Singapore: 25. Asia/Pacific 1 Natural catastrophes 50,6% 2 Business interruption, supply chain risk 47,1% 3 Fire, explosion 27,1% 4 Market fluctuations 18,8% 5 Commodity price increases 17,6% 6 Eurozone breakdown 14,1% 7 Loss of reputation or brand value 14,1% 8 Talent shortage, aging workforce 11,8% 9 Intensified competition 11,8% 10 Quality deficiences, serial defects 9,4% Allianz Risk Pulse – Focus: Business Risks   Appendix page 11
  • 12. Allianz Risk Pulse  Country and regional information on Business Risks 2013 The most important risks for businesses in Australia Australia: Top 10 business risks in 2013 46.7% 1. Natural catastrophes (e.g. storm, flood, earthquake) 33.3% 2. Business interruption, supply chain risk 26.7% 3. Market fluctuations (e.g. exchange or interest rates) 26.7% 4. Talent shortage, aging workforce 23.3% 5. Loss of reputation or brand value 20% 6. Intensified competition 16.7% 7. Commodity price increases 16.7% 8. Changes in legislation and regulation 13.3% 9. Credit availability 10% 10. Fire, explosion Figures represent a percentage of all relevant responses for Australia (30). Source: Allianz Global Corporate & Specialty The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of responses as a percentage of all relevant responses. Responses for Asia/Pacific: 85; for Australia: 30 Asia/Pacific 1 Natural catastrophes 50,6% 2 Business interruption, supply chain risk 47,1% 3 Fire, explosion 27,1% 4 Market fluctuations 18,8% 5 Commodity price increases 17,6% 6 Eurozone breakdown 14,1% 7 Loss of reputation or brand value 14,1% 8 Talent shortage, aging workforce 11,8% 9 Intensified competition 11,8% 10 Quality deficiences, serial defects 9,4% Allianz Risk Pulse – Focus: Business Risks   Appendix page 12
  • 13. Allianz Risk Pulse  Country and regional information on Business Risks 2013 The most important risks for businesses in USA and Canada USA and Canada: Top 10 business risks in 2013 54.8% 1. Business interruption, supply chain risk 53% 2. Natural catastrophes (e.g. storm, flood, earthquake) 31.9% 3. Fire, explosion 24.7% 4. Intensified competition 22.3% 5. The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of Changes in legislation and regulation 12% 6. Market fluctuations (e.g. exchange or interest rates) 12% 7. Theft, fraud, corruption 12% 8. Loss of reputation or brand value 8.4% 9. Commodity price increases 7.2% 10. Credit availability Figures represent a percentage of all relevant responses for USA and Canada (166). Source: Allianz Global Corporate & Specialty responses as a percentage of all relevant responses. Responses for USA and Canada: 166; Large enterprises: 68; Mid-sized enterprises: 98. USA and Canada: Top 10 business risks in 2013 by size of enterprise LAR G E E N T E R P R I S E S M I d -S Iz E d E N T E R P R I S E S 60.3% 51% Natural catastrophes (e.g. storm, flood, earthquake) Business interruption, supply chain risk 60.3% 48% Business interruption, supply chain risk Natural catastrophes (e.g. storm, flood, earthquake) 35.3% 31.6% Fire, explosion Intensified competition 29.4% 29.6% Changes in legislation and regulation Fire, explosion 14.7% 17.3% Intensified competition Changes in legislation and regulation 10.3% 16.3% Market fluctuations (e.g. exchange or interest rates) Theft, fraud, corruption 10.3% 13.3% Loss of reputation or brand value Market fluctuations (e.g. exchange or interest rates) 8.8% The highlighted risks 13.3% Quality deficiencies, serial defects are unique for either Loss of reputation or brand value 8.8% large or mid-sized 11.2% Power blackouts enterprises. Commodity price increases 8.8% 9.2% Technological innovation Credit availability Figures here represent a percentage of all relevant responses. Responses for USA and Canada: 166; large enterprises: 68; mid-sized enterprises: 98. Source: Allianz Global Corporate & Specialty Allianz Risk Pulse – Focus: Business Risks   Appendix page 13
  • 14. Allianz Risk Pulse  Country and regional information on Business Risks 2013 The most important risks for businesses in Brazil Brazil: Top 10 business risks in 2013 37,5% 1. Business interruption, supply chain risk 33,3% 2. Natural catastrophes (e.g. storm, flood, earthquake) 29,2% 3. Fire, explosion 25,0% 4. Market fluctuations (e.g. exchange or interest rates) 25,0% 5. Changes in legislation and regulation 16,7% 6. Talent shortage, aging workforce 16,7% 7. Intensified competition 16,7% 8. Other 12,5% 9. Pollution 12,5% 10. Quality deficiencies, serial defects Figures represent a percentage of all relevant responses for Brazil (24). Source: Allianz Global Corporate & Specialty The Allianz “Risk Barometer” survey was conducted among risk consultants, underwriters, senior managers and claims experts within both AGCS and local Allianz entities. Figures here represent the number of responses as a percentage of all relevant responses. Responses for North and South America: 198; for Brazil: 24. North and South America 1 Business interruption, supply chain risk 52,5% 2 Natural catastrophes 49,5% 3 Fire, explosion 32,8% 4 Intensified competition 23,2% 5 Changes in legislation and regulation 23,2% 6 Market fluctuations 14,1% 7 Theft, fraud, corruption 11,1% 8 Loss of reputation or brand value 10,1% 9 Commodity price increases 7,6% 10 Credit availability 7,1% Allianz Risk Pulse – Focus: Business Risks   Appendix page 14
  • 15. Allianz Risk Pulse  Country and regional information on Business Risks 2013 Methodology , The Allianz “Risk Barometer” survey was conducted There were 529 respondents from a total of 28 countries. As multiple among risk consultants, underwriters, senior managers answers for up to two industries were possible, a total of 843 answers and claims experts within both AGCS and local Allianz enti- were delivered. ties in October 2012, with a focus on the corporate insurance sector for both large industrial and mid-size companies. The survey is a follow-up to a first “Risk Barometer” from 2011/2012 which was conducted among AGCS experts, referring only to large Participants were asked to name industries about which they are corporate businesses. As the base of participants and the methodology particularly knowledgeable and then name up to three risks they have evolved slightly, the results cannot be compared directly. However, believed to be of most importance for their clients within each industry. major trends can be identified. In addition, they identified risks they thought their clients significantly underestimate. Number of participants per country Australia 18 Singapore 17 Asia/Pacific other 18 Asia/Pacific total 53 Germany 116 Hungary 48 UK 37 France 29 Belgium 24 Netherlands 10 Spain 22 Austria 15 Switzerland 14 Italy 12 Europe other 26 US 94 Europe total 353 Canada 10 Brazil 16 Other SA 3 Americas total 123 Allianz Risk Pulse – Focus: Business Risks   Appendix page 15