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Co Production
Working with patients
as partners
Co Production
What do you
understand by the
term?
A Continuum of Co Production
Partnership
Patient
Voice/influence
Passive Patient
Mindsets not
models
We are at a turning point in health policy: the
nature of 21st century health, changes in
society and technology call for a radical
change of mindset and a reorganisation of
how we govern health in the 21st century.
This changes the role of the health sector, of
health professionals, of patients and of
citizens – and of other sectors and societal
actors including the private sector.
WHO 2020 Framework
Current healthcare system boundaries
are limited by a professional-knows-best
mindset which can be blind to the
powerful actions and forces that shape
health outside of the boundaries of the
healthcare system
Batalden 2015
FIVE YEAR FORWARD VIEW
A new relationship with patients
and communities
We have not fully harnessed the
renewable energy represented by
patients and communities
But collectively and cumulatively
(these initiatives) and others like
them will help shift power to
patients and citizens
,
Patients are impatient of being
treated like chipped flowerpots
in for repair
Gerda Cohen
Self government by
the patients must
involve pretence
because as soon as
they encroach on
real power they are
brought up short
Gerda Cohen
Who Am I?
STAGE ONE – PASSIVE PATIENT
FREQUENT FLYER MILES
15 stays in psychiatric units
One year trapped on MH ward “delayed
discharge due to housing”
2 residential rehabs
1 therapeutic community
1 Social Services hostel
Over 100 acute hospital admissions
18 months in supported housing
2 substance misuse day programmes
2 dual diagnosis day programmes
Frozen Assets
Stage Two - Patient Voice
CONSULTATION FATIGUE
Beyond
Involvement to
Co-production
STAGE THREE
PARTNERSHIP
I didn’t like feeling
useless. My idea of who I
was - the ‘me’ that I
valued – was someone
who could be special for
others, who could do
something they needed
and here I was, a
passive recipient of
everyone’s help
Edgar Cahn
Co-production means
delivering public services in an
equal and reciprocal
relationship between
professionals, people using
services, their families and
their neighbours. Where
activities are co-produced in
this way, both services and
neighbourhoods become far
more effective agents of
change NEF/NESTA 2009
CORE PRINCIPLES
Assets: Transforming the perception of people from
passive recipients to equal partners.
Capabilities: Building on what people can do and
supporting them to put this to work.
Mutuality: Reciprocal relationships with mutual
responsibilities and expectations.
Networks: Engaging a range of networks, inside and
outside ‘services’ including peer support, to transfer
knowledge.
Blur roles: Removing tightly defined boundaries
between professionals and recipients to enable
shared responsibility and control.
Catalysts: Shifting from ‘delivering’ services to
supporting things to happen and catalysing other
action.
IT’S ABOUT
TIME…
and value…
• Co-design, including planning
of services and commissioning
• Co-decision making in the
allocation of resources
• Co-delivery of services,
including the role of service
users in providing the service
• Co-evaluation of the service
What’s
stopping
us?
CAN I COME OUT YET?
The moats we dig between
patients and clinicians can
drain spirit from both.
Don Berwick
In moments of crisis the wise build bridges
The foolish build dams
Nigerian Proverb
Alison Cameron
Patient Leader
Kings Fund Associate
@allyc375

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Kings Fund presentation - Barts Clinical Leads.

  • 1. Co Production Working with patients as partners
  • 2. Co Production What do you understand by the term?
  • 3. A Continuum of Co Production Partnership Patient Voice/influence Passive Patient
  • 5. We are at a turning point in health policy: the nature of 21st century health, changes in society and technology call for a radical change of mindset and a reorganisation of how we govern health in the 21st century. This changes the role of the health sector, of health professionals, of patients and of citizens – and of other sectors and societal actors including the private sector. WHO 2020 Framework
  • 6. Current healthcare system boundaries are limited by a professional-knows-best mindset which can be blind to the powerful actions and forces that shape health outside of the boundaries of the healthcare system Batalden 2015
  • 7. FIVE YEAR FORWARD VIEW A new relationship with patients and communities We have not fully harnessed the renewable energy represented by patients and communities But collectively and cumulatively (these initiatives) and others like them will help shift power to patients and citizens ,
  • 8. Patients are impatient of being treated like chipped flowerpots in for repair Gerda Cohen
  • 9. Self government by the patients must involve pretence because as soon as they encroach on real power they are brought up short Gerda Cohen
  • 10.
  • 12.
  • 13. STAGE ONE – PASSIVE PATIENT
  • 14. FREQUENT FLYER MILES 15 stays in psychiatric units One year trapped on MH ward “delayed discharge due to housing” 2 residential rehabs 1 therapeutic community 1 Social Services hostel Over 100 acute hospital admissions 18 months in supported housing 2 substance misuse day programmes 2 dual diagnosis day programmes
  • 15.
  • 16.
  • 18. Stage Two - Patient Voice
  • 19.
  • 22. I didn’t like feeling useless. My idea of who I was - the ‘me’ that I valued – was someone who could be special for others, who could do something they needed and here I was, a passive recipient of everyone’s help Edgar Cahn
  • 23. Co-production means delivering public services in an equal and reciprocal relationship between professionals, people using services, their families and their neighbours. Where activities are co-produced in this way, both services and neighbourhoods become far more effective agents of change NEF/NESTA 2009
  • 24. CORE PRINCIPLES Assets: Transforming the perception of people from passive recipients to equal partners. Capabilities: Building on what people can do and supporting them to put this to work. Mutuality: Reciprocal relationships with mutual responsibilities and expectations. Networks: Engaging a range of networks, inside and outside ‘services’ including peer support, to transfer knowledge. Blur roles: Removing tightly defined boundaries between professionals and recipients to enable shared responsibility and control. Catalysts: Shifting from ‘delivering’ services to supporting things to happen and catalysing other action.
  • 26. • Co-design, including planning of services and commissioning • Co-decision making in the allocation of resources • Co-delivery of services, including the role of service users in providing the service • Co-evaluation of the service
  • 28. CAN I COME OUT YET?
  • 29.
  • 30.
  • 31. The moats we dig between patients and clinicians can drain spirit from both. Don Berwick
  • 32. In moments of crisis the wise build bridges The foolish build dams Nigerian Proverb
  • 33. Alison Cameron Patient Leader Kings Fund Associate @allyc375