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eBooks

What I learned from exploring a startup
           idea in the space

             Alicia Morga
The Big Trends
                          Technology Meets Book Publishing


  Big trends:

  • Growing ranks of self-publishers

  • Authors posting book content before publishing

  • Increased online marketing of books




*I don’t include conversion into .epub and .mobi files because that’s already becoming
                                     a commodity



                                       by Alicia Morga
Current eBook Trends

Discovery of ebooks – players include Wattpad, Goodreads

Subscription services – ebook clubs; players include Farfaria

Interactive ebooks – line blurring with apps; players include mainly children’s book
developers like Duck, Duck, Moose

Personalized story-telling – choose your own ending; content based on reader
engagement; players include Coliloquy

Content meets commerce – starting to see with magazines (Lifestyle Mirror); hasn’t
been done yet in ebooks but example would be Stipple meets Tapestry




                                      by Alicia Morga
Old vs. New Publishing
                        Old Publishing Model              New Publishing Model
Title Acquisition       Agents                            Crowdsourced
Payment                 Advance, limited royalties        Limited adv, more royalties
Editing                 Editors                           Editors
Publishing              Print/retailer distribution       Digital/online retailers
Sales                   Sales teams court bookstores      None
Marketing               Pay for placement, PR             Email, online promotion


 But in many ways the new ebook business models I’ve seen are just replicating the old
 model in the digital space.




                                        by Alicia Morga
New New Publishing
A Digital Publishing Company has to look different:

• Has to do user research (e.g., technology to uncover emerging
content)

• Publish in more digestible formats

• Provide immersive experiences

• Establish direct consumer relationships and services


Natural extension of all this will be a new definition of “ebook.”




                               by Alicia Morga
U.S. Market
Book Market Size: $27.94 billion                            Target eBook audience:
                                                            Female (women account
eBook Market Size: $2.07 billion (2011)                     for 64% of all sales)

eBook sales account for 15.5% of publishers’ revenues       35 to 65 (average age of the
                                                            American book buyer is 42)
764,448 self-published titles in 2009
                                                            Household income of $40K
6 major publishers
                                                            plus (in 2009, 32% of books
                                                            purchased were from
8-11,000 new publishing companies created each year
                                                            households earning less
                                                            than $35K)
3-400 medium-sized publishers

86,000 small publishing companies



                                          by Alicia Morga
The Landscape
Ebook authoring tools     eBook discovery         eBook Payments
eBookBurn                 GoodReads               Ganxy
Vook                      Findings                Gumroad
PressBooks                Wattpad                 Valobox
Smashwords                FanFiction.net
                                                  Social Reading Apps
Bookit                    Copia
                                                  Copia
Lulu                      Social Samba
                                                  ReadSocial
Inkling                   Kno
                                                  BookShout
Adobe Indesign            Libboo
                                                  Readmill
Calibre                   Zola Books
                                                  Aspindle
BookBaby                  BookPsychic
eBookCake                 Anobii
Readlist                  Shelfari
                          ReadOyster




                                by Alicia Morga
The Landscape (cont.)
eBook Analytics                        Author Events
Hiptype                                Togather


eBook Subscription                     eBook publishers
Farfaria                               Coliloquy
Bardowl                                Aspindle
                                       Sourcebooks
                                       Paper Lantern Lit
                                       HyperInk Press
eBook Marketing
                                       Plympton
PubMark
                                       Atavist
BookDaily
Authro




                     by Alicia Morga
Industry Feedback
I talked with a number of publishers and no surprise, they say rumors of their
demise are greatly exaggerated. Why? Because they understand the secret-sauce
that is not dependent on the format of books; they know how to edit, package and
market stories.


What are they concerned about?

Publishers say physical bookstores are disappearing and the two big consequences for
the publishing industry are

(1) Content discovery is more difficult
(2) Amazon becomes the only channel




                                      by Alicia Morga
Industry Feedback (cont.)
Other comments from publishers and experts in the space:

• Most book marketing is through public relations; the best way to sell a book?
Get it on The View.

• Most books not viral – books require a different time investment; but virality
does exist

• The first 4-5 weeks after release accounts for the majority of a book’s sales

• Publishers have very little money for marketing, are fickle and lack patience

• 24 months ago, 31% of books bought were found in physical stores; today it’s
17%

• Title, graphics, description matter – it’s what you react to when you’re
browsing. If it doesn’t engage you within one second it’s not going to work.

                                      by Alicia Morga
Industry Feedback (cont.)
• Ask people if they want curation for books and they will throw up all over you – they find
it offensive; seems to say we’re smarter than you

• People do buy off of lists or rankings – not seen as the same thing as curation

• 5% of past book buyers visited GoodReads and just under 1% of books bought were
through that site – it’s proven more effective than social media but you wouldn’t touch
that site unless you were a really avid book buyer

• Books are going the way of the music industry and CDs

• Pure play bookstores are morphing into boutiques with emphasis on high-end stationery
and toys

• Publishers see self-publishers as part of a service business – some are entering that
market because they see it as another revenue stream; example Penguin’s acquisition of
Author Solutions for $116 million

                                         by Alicia Morga
Industry Feedback (cont.)
• Publisher advantage used to be “come to me and I’ll put you in stores” but without
stores don’t have this unique advantage anymore

• Of note: JK Rowling’s PotterMore site – she’s taken control of her digital
distribution

• DRM not an issue; see Tor

• Non-fiction requires a level of credibility – so a publisher brand is important here;
but for fiction it is not

• Piracy is a red herring – Amazon is a much bigger threat

• Books in browser – it’s a question of connectivity – it won’t work on a NYC subway

• People don’t read on laptops for pleasure

                                       by Alicia Morga
Industry Feedback (cont.)
• Interactive ebooks don’t sell well because it’s not as simple as sticking video in the file

• Enhanced ebooks are like a film – it’s not about the technology, it’s about the story

• On a tablet all media are equal in terms of access ; they are no longer single purpose
which is a problem for ebooks

• There is no programmatic discovery taking place; it’s mainly word of mouth and WOM
doesn’t support new books – only older books

• People who read a lot will find ways to get books – 40% of U.S. adults are regular
book buyers

• Occasional book buyers don’t really look for books



                                        by Alicia Morga
Discovery
How do people discover new books/eBooks?


From Consumer Survey:
Learned of books through friends, NYTimes, blogs, Amazon, iBooks, 14% of
respondents mentioned GoodReads

From Industry Conversations:
Recommendations come first from a friend (75% of recommendations happen in a
conversation) and second from a retailer.

The main problem for a startup thinking it will tackle the discovery problem?
Most consumers don’t believe they have a discovery problem.




                                    by Alicia Morga
What About Amazon?
Their retail front is a great beachhead, but the publishing they are now doing is
the real concern. In this space, content is king. You own the content people
want, you win. So the first way to beat Amazon is to simply be a better story-
teller. Other potential ways:


       Amazon’s Weaknesses
       1. Browsing is bad
       2. Amazon doesn’t share data
       3. Amazon doesn’t connect pubs/authors with
       readers
       4. Reviews can be gamed, no marketing help
       5. Pareto effect
                                      by Alicia Morga
What are the Opportunities?
I modeled out a few different potential business models and in every case, in order to
make any real money you have to own the content and to make even more, you have
to own the distribution.

At an average price of $2.99 for a fiction ebook you have to be able to take as much
of that $2.99 as possible and you can’t do that if you’re giving away 30% to retailers.

Publishers could create their own sites (and some have) that allow for direct purchase
and make them mobile accessible, but difficulty still exists: driving traffic to the site,
direct purchase is problematic (book delivery not simple), and discovery is limited.

The only way I believe you can get big then is to own the content, build a character or
story brand and if you can’t own distribution, derive ancillary income from other
commerce extensions – ala the Pixar/Disney model but for ebooks.




                                        by Alicia Morga
Other Ways to Go
If you’re core competency is not story-telling, here are some other potential
opportunities:

1. Build a technology feature you believe one of the big six publishers will want and
   hope for an acquisition;

2. Create ROI marketing tools for self-publishers (this is one of the most over-looked
   problems with few real solutions)

3. Become the O’Reilly Media for self-help books or a category of non-fiction books
   and supplement your revenues with conference fees



                                 What do you think?



                                     by Alicia Morga
Comments? Questions?

You can reach me

@AliciaMorga

or through my website AliciaMorga.com




                   by Alicia Morga

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The eBook Space

  • 1. eBooks What I learned from exploring a startup idea in the space Alicia Morga
  • 2. The Big Trends Technology Meets Book Publishing Big trends: • Growing ranks of self-publishers • Authors posting book content before publishing • Increased online marketing of books *I don’t include conversion into .epub and .mobi files because that’s already becoming a commodity by Alicia Morga
  • 3. Current eBook Trends Discovery of ebooks – players include Wattpad, Goodreads Subscription services – ebook clubs; players include Farfaria Interactive ebooks – line blurring with apps; players include mainly children’s book developers like Duck, Duck, Moose Personalized story-telling – choose your own ending; content based on reader engagement; players include Coliloquy Content meets commerce – starting to see with magazines (Lifestyle Mirror); hasn’t been done yet in ebooks but example would be Stipple meets Tapestry by Alicia Morga
  • 4. Old vs. New Publishing Old Publishing Model New Publishing Model Title Acquisition Agents Crowdsourced Payment Advance, limited royalties Limited adv, more royalties Editing Editors Editors Publishing Print/retailer distribution Digital/online retailers Sales Sales teams court bookstores None Marketing Pay for placement, PR Email, online promotion But in many ways the new ebook business models I’ve seen are just replicating the old model in the digital space. by Alicia Morga
  • 5. New New Publishing A Digital Publishing Company has to look different: • Has to do user research (e.g., technology to uncover emerging content) • Publish in more digestible formats • Provide immersive experiences • Establish direct consumer relationships and services Natural extension of all this will be a new definition of “ebook.” by Alicia Morga
  • 6. U.S. Market Book Market Size: $27.94 billion Target eBook audience: Female (women account eBook Market Size: $2.07 billion (2011) for 64% of all sales) eBook sales account for 15.5% of publishers’ revenues 35 to 65 (average age of the American book buyer is 42) 764,448 self-published titles in 2009 Household income of $40K 6 major publishers plus (in 2009, 32% of books purchased were from 8-11,000 new publishing companies created each year households earning less than $35K) 3-400 medium-sized publishers 86,000 small publishing companies by Alicia Morga
  • 7. The Landscape Ebook authoring tools eBook discovery eBook Payments eBookBurn GoodReads Ganxy Vook Findings Gumroad PressBooks Wattpad Valobox Smashwords FanFiction.net Social Reading Apps Bookit Copia Copia Lulu Social Samba ReadSocial Inkling Kno BookShout Adobe Indesign Libboo Readmill Calibre Zola Books Aspindle BookBaby BookPsychic eBookCake Anobii Readlist Shelfari ReadOyster by Alicia Morga
  • 8. The Landscape (cont.) eBook Analytics Author Events Hiptype Togather eBook Subscription eBook publishers Farfaria Coliloquy Bardowl Aspindle Sourcebooks Paper Lantern Lit HyperInk Press eBook Marketing Plympton PubMark Atavist BookDaily Authro by Alicia Morga
  • 9. Industry Feedback I talked with a number of publishers and no surprise, they say rumors of their demise are greatly exaggerated. Why? Because they understand the secret-sauce that is not dependent on the format of books; they know how to edit, package and market stories. What are they concerned about? Publishers say physical bookstores are disappearing and the two big consequences for the publishing industry are (1) Content discovery is more difficult (2) Amazon becomes the only channel by Alicia Morga
  • 10. Industry Feedback (cont.) Other comments from publishers and experts in the space: • Most book marketing is through public relations; the best way to sell a book? Get it on The View. • Most books not viral – books require a different time investment; but virality does exist • The first 4-5 weeks after release accounts for the majority of a book’s sales • Publishers have very little money for marketing, are fickle and lack patience • 24 months ago, 31% of books bought were found in physical stores; today it’s 17% • Title, graphics, description matter – it’s what you react to when you’re browsing. If it doesn’t engage you within one second it’s not going to work. by Alicia Morga
  • 11. Industry Feedback (cont.) • Ask people if they want curation for books and they will throw up all over you – they find it offensive; seems to say we’re smarter than you • People do buy off of lists or rankings – not seen as the same thing as curation • 5% of past book buyers visited GoodReads and just under 1% of books bought were through that site – it’s proven more effective than social media but you wouldn’t touch that site unless you were a really avid book buyer • Books are going the way of the music industry and CDs • Pure play bookstores are morphing into boutiques with emphasis on high-end stationery and toys • Publishers see self-publishers as part of a service business – some are entering that market because they see it as another revenue stream; example Penguin’s acquisition of Author Solutions for $116 million by Alicia Morga
  • 12. Industry Feedback (cont.) • Publisher advantage used to be “come to me and I’ll put you in stores” but without stores don’t have this unique advantage anymore • Of note: JK Rowling’s PotterMore site – she’s taken control of her digital distribution • DRM not an issue; see Tor • Non-fiction requires a level of credibility – so a publisher brand is important here; but for fiction it is not • Piracy is a red herring – Amazon is a much bigger threat • Books in browser – it’s a question of connectivity – it won’t work on a NYC subway • People don’t read on laptops for pleasure by Alicia Morga
  • 13. Industry Feedback (cont.) • Interactive ebooks don’t sell well because it’s not as simple as sticking video in the file • Enhanced ebooks are like a film – it’s not about the technology, it’s about the story • On a tablet all media are equal in terms of access ; they are no longer single purpose which is a problem for ebooks • There is no programmatic discovery taking place; it’s mainly word of mouth and WOM doesn’t support new books – only older books • People who read a lot will find ways to get books – 40% of U.S. adults are regular book buyers • Occasional book buyers don’t really look for books by Alicia Morga
  • 14. Discovery How do people discover new books/eBooks? From Consumer Survey: Learned of books through friends, NYTimes, blogs, Amazon, iBooks, 14% of respondents mentioned GoodReads From Industry Conversations: Recommendations come first from a friend (75% of recommendations happen in a conversation) and second from a retailer. The main problem for a startup thinking it will tackle the discovery problem? Most consumers don’t believe they have a discovery problem. by Alicia Morga
  • 15. What About Amazon? Their retail front is a great beachhead, but the publishing they are now doing is the real concern. In this space, content is king. You own the content people want, you win. So the first way to beat Amazon is to simply be a better story- teller. Other potential ways: Amazon’s Weaknesses 1. Browsing is bad 2. Amazon doesn’t share data 3. Amazon doesn’t connect pubs/authors with readers 4. Reviews can be gamed, no marketing help 5. Pareto effect by Alicia Morga
  • 16. What are the Opportunities? I modeled out a few different potential business models and in every case, in order to make any real money you have to own the content and to make even more, you have to own the distribution. At an average price of $2.99 for a fiction ebook you have to be able to take as much of that $2.99 as possible and you can’t do that if you’re giving away 30% to retailers. Publishers could create their own sites (and some have) that allow for direct purchase and make them mobile accessible, but difficulty still exists: driving traffic to the site, direct purchase is problematic (book delivery not simple), and discovery is limited. The only way I believe you can get big then is to own the content, build a character or story brand and if you can’t own distribution, derive ancillary income from other commerce extensions – ala the Pixar/Disney model but for ebooks. by Alicia Morga
  • 17. Other Ways to Go If you’re core competency is not story-telling, here are some other potential opportunities: 1. Build a technology feature you believe one of the big six publishers will want and hope for an acquisition; 2. Create ROI marketing tools for self-publishers (this is one of the most over-looked problems with few real solutions) 3. Become the O’Reilly Media for self-help books or a category of non-fiction books and supplement your revenues with conference fees What do you think? by Alicia Morga
  • 18. Comments? Questions? You can reach me @AliciaMorga or through my website AliciaMorga.com by Alicia Morga