4. ManpowerGroupTM is the world leader in innovative workforce solutions. We
leverage our global reach and local expertise of tens of thousands of people across
more than 80 countries, making it possible for businesses to access the talent they
need when they need it.
ManpowerGroupTM Solutions provides clients with human resources outsourcing
services primarily in the areas of large-scale recruiting and outcome-based
workforce-intensive initiatives, thereby sharing in the risk and reward with our
clients.
ExperisTM is the global leader in professional resourcing and project-based workforce
solutions. With operations in more than 50 countries, we deliver 53 million hours
of professional talent specializing in IT, Finance and Engineering to accelerate
clients’ businesses each year.
Right Management® is the global leader in talent and career management
workforce solutions. Through our innovative and proprietary process, we leverage
our expertise to successfully increase productivity and optimize business
performance..
Manpower® is the global leader in contingent and permanent recruitment
workforce solutions. We provide the personal flexibility and agility businesses need
with a continuum of staffing solutions.
5. Innovative Workforce Solutions that Power the WOW
We power the world of work through
innovative workforce solutions:
We help
our clients
win.
6. The leader in global service delivery
Europe/Africa
2,538 Offices
38 Countries/Territories
U.S. & Canada
950 Offices
Mexico, Central Middle East Asia Pacific
America & Caribbean 9 Offices 244 Offices
98 Offices 6 Countries 15 Countries/Territories
11 Countries/Territories
South America
163 Offices
10 Countries
With a footprint of nearly 3,900 offices in 80 countries and
territories, we provide local, national and global companies
with the experts who understand market-specific labor
customs, regulations, tax laws and economic trends.
7. ManpowerGroup Russia&Region
Russia
Kazakhstan
Ukraine
Belarus
12 Offices in Russia&Region
12 Offices in Russia&Region
Successful operations since 1994
Successful operations since 1994
9500+ associates/ 1200+ clients
9500+ associates/ 1200+ clients
8. ManpowerGroup Services
Search and Selection Outstaffing Career Transition
• Professional Recruitment • Outstaffing • Implementation & support services
• Executive Search & Selection • On-site HR services • Organizational transition planning
• Temporary Staffing Services
• Redeployment, outplacement
• Mass Recruitment
• Volume Recruitment
Training & Development Assessment & Testing HR-Consulting
HR-Consulting
• HR Audit (Administration, Labor
• Customized job-specific training for • Professional and Soft skills testing
Legislation, Labor Safety,
clients • Competency Models Development Recruitment Models, etc.)
• Skill Building Programs • Complex evaluation of new applicants • Planning and Optimization of Staff
• Leadership development • Assessment and Development Size, Workforce strategy
Centers • Employment branding
• Organizational management
• Channel Salary Surveys
9. Recruitment Department Structure
Manpower Professional Manpower
Automotive Finance & Accounting Entry level clerical positions Temporary Employees
HR & Administrative
Logistics & Purchasing
Legal
Mass Recruitment Industrial Mass Recruitment
Industrial IT & Telecom
Sales & Marketing
Banking & Insurance
(FMCG, B2B, Retail)
Executive Recruitment
Pharmaceutical & Medical Hospitality
Oil & Gas Construction & Real Estate
10. Recruitment Flow Chart
Referrals Advertising
Internet
Executive
Search
Candidate’s Flow High Schools
ManpowerGroup Candidate’s Flow
Database
ManpowerGroup Project Team 11st Interview
st
Interview
CV screening
CV screening
Preliminary Phone
Preliminary Phone 22nd Interview
nd
Interview
Examination Interview
Examination Interview
Profiling
Profiling
Assessment - - Center, Testing
Assessment Center, Testing
Signing of Labor
Signing of Labor
Training / / Certification
Training Certification Contract with
Contract with
(if required) ManpowerGroup (if
(if required) Employment ManpowerGroup (if
Employment required)
required)
11. Candidate Recruitment
Talent Match selection process
1
Our process to find Candidate Attraction
and match the right
candidates uses Multi-channel approach to attract candidates via
a diverse range of mediums including internet
3
based attract campaigns, referrals from existing
staff and high street branches across Europe.
1
2
The Candidate Experience
All potential candidates are screened to ensure
we are able to find them gainful employment.
We also undertake full interviews, assessments
and references with each applicant.
3
Candidate Care and Management
Suitable candidates receive a full job pre-brief
Tiers of selection and we can tailor an induction package for
individual requirements. Our employees will
also receive ongoing performance evaluations
and free training and up-skilling packages.
13. Temporary Staffing
With Temporary Staffing service, ManpowerGroup supplies the Client with skilled,
efficient and productive employees who understand the value of performing high
quality work.
Recruitment
Placement /
Replacement
Employment / Laying off
ManpowerGroup
Payrolling RESULT
Administrative
Processing
Management & Control
CLIENT
Overall
Process Management
14. Outstaffing
With this Service, ManpowerGroup becomes an employer for the people whom the Client
wants to work for the company but who are to be employed indirectly.
Recruitment
Placement / Replacement CLIENT
Employment / Laying off
Payrolling ManpowerGroup RESULT
Administrative
Processing
Management & Control
CLIENT
Overall
Process Management
16. ManpowerGroup Solutions
End-to-End Solutions for the
Employment Lifecycle
• Comprehensive range of solutions
• Increase productivity through
improved quality, efficiency and
cost-reduction strategies at every
stage of your business evolution
• Concentrate on your core business
activities - leave the rest to us
17. Talent Based Outsourcing
• Talent Based Outsourcing is not a specific offering. TBO is a commitment to
craft a solution that responds to a specific client need. It may be specific
enough to be characterized as an offering (contact centers) and may be
comprised of core and adjacent capabilities (e.g. HR expertise, process
expertise etc.)
• In Talent Based Outsourcing solutions, we deliver and manage flexible,
competitively-priced teams of talent to deliver a discrete task, function or
service. Most of the time, this solution is closely integrated in our client’s
operations, a concept which we call in sourcing.
• We provide this offering in many different areas, such as:
• Contact Center solutions
• Fix and Repair solutions
• IT Help Desk solutions
• Cost per unit solutions within manufacturing
or logistics sectors
19. RPO
• Recruitment Process Outsourcing is an offering that allows us to take on all or part of
a client’s permanent recruiting operations, potentially including: workforce planning,
recruiting strategy, sourcing and screening, candidate assessment, interviewing,
candidate management, offer negotiation and on-boarding.
End to End
Recruitment Project
RPO Enterprise
Support
RPO
Targeted assistance for Address a seasonal or Complete support – from
components of the recruiting business need for process design through on-
process large-scale ramp-up boarding
•Consulting •Includes event based or •Enterprise-wide hiring.
•Sourcing volume hiring •Skill, geography or business
•Screening • Enterprise-wide or skill, unit targeted
•Interviewing geographic, business unit • Change management and
•Interview scheduling specific technology as part of the
•May include Contract • Borderless Talent Solutions solution
Recruiters • Multi-year contracts
•Short or long term • Borderless Talent Solutions
20. Consulting
ManpowerGroup offers a wide range of consulting services:
• Recruitment Audit
• HR Audit
• Planning and Optimization of Staff Size
• Competence Assessment of Candidates and Personnel
• Loyalty Assessment of Personnel
• Development of Competency Models
• Call Center Organization / Audit
• Labour Safety Organization / Audit
• Labour Legislation Organization / Audit
• Career Transition Consulting
• Specialized Salary Surveys
• as well as a number of other offerings.
21. Work flow with our clients
• Key Account Manager (KAM) is responsible
for ensuring consistent and efficient delivery of
Services to the client, also KAM is responsible
for all contractual issues that might arise.
• Recruitment Consultants – ManpowerGroup
specialists, who are focused on the special
segments of business as: Retail, Automotive,
Sales, Marketing, Finance & Banking, IT &
Telecom, Logistic, B2B, and HR and many
others.
22. Full recruiting process life cycle
Engagement Call
with hiring
On-boarding manager Candidate
activities Sourcing
Offer/contract
Talent
management
assessment
activities
Verifications Behavioral
and Based / In-depth
references Interview
Client Interview
Candidate(s)
scheduling
Submission
activities
23. Full recruiting process life cycle
Full recruiting process life cycle
•• reviewing the job requirements
reviewing the job requirements
•• establishing success profiles
establishing success profiles
Engagement Call with Hiring
Engagement Call with Hiring •• understanding department structure and
understanding department structure and
Manager
Manager culture
culture
•• setting timing and communications protocols
setting timing and communications protocols
•• reviewing recruiting strategies
reviewing recruiting strategies
•• building a specific sourcing plan to maximize
building a specific sourcing plan to maximize
all available sourcing channels
all available sourcing channels
Candidate Sourcing
Candidate Sourcing
•• executing the sourcing plan to identify
executing the sourcing plan to identify
prospective candidates
prospective candidates
•• using various prescreening responses or
using various prescreening responses or
Talent Assessment
Talent Assessment assessment results to assess candidate
assessment results to assess candidate
•• obtaining an accurate measure of past
obtaining an accurate measure of past
Behavioral Based In-depth performance
performance
Behavioral Based In-depth
Interview
Interview •• determining if the candidate possesses the
determining if the candidate possesses the
desired characteristics //soft skills
desired characteristics soft skills
•• submitting candidates who have passed the
submitting candidates who have passed the
Candidate Submission(s)
Candidate Submission(s) assessment and interview steps
assessment and interview steps
24. Full recruiting process life cycle
•• managing scheduling and communication activities
managing scheduling and communication activities
between the candidate and the hiring manager
between the candidate and the hiring manager
Client Interview Scheduling
Client Interview Scheduling •• obtaining scheduling preferences
obtaining scheduling preferences
Activities
Activities •• assisting in developing and coordinating interview
assisting in developing and coordinating interview
teams
teams
•• confirmation of work history provided by candidate
confirmation of work history provided by candidate
References/Verifications
References/Verifications •• independent assessment of prior work
independent assessment of prior work
performance
performance
•• preparing of the written offer letter or contract
preparing of the written offer letter or contract
Offer/Contract Management
Offer/Contract Management document
document
Activities
Activities •• handling verbal extension of the offer //contract
handling verbal extension of the offer contract
•• any negotiation activities
any negotiation activities
•• New Hire Paperwork
New Hire Paperwork
On-boarding activities
On-boarding activities •• Equipment and System Access Requests
Equipment and System Access Requests
•• Warm e-mails and calls to New Hire prior to First
Warm e-mails and calls to New Hire prior to First
Day
Day
25. Benefits of Partnering with ManpowerGroup
Company alignment – core values, industry leaders
Proven global managed services programs
Scalable and flexible solution capability
Approach to global analytics coupled with industry thought leadership
Financial strength and stability
Strong and experienced dedicated account team
We have been preparing to be the Industry Star The Human Age is creating complexity and new demands for Productivity, Innovation and Talent Complexity needs to be confronted with Solutions We are well positioned to do this since: We have a strong strategy We have been investing and building our global capability, coordination and collaboration (scm, glt, combined assets) The competitors can copy us – use the words – but it will take time for them to catch up because they don’t have the operating model, organization and talent we have to bring this to life. We’ve done a lot of work and we’ve changed a lot - now it is time for us to take the next step in our evolution towards Industry Star