This presentation is part of the COLT Unified Communications marketing campaign. Find more on http://www.coltuc.com

1. COLT Unified Communications

6. Bringing your business together with UC IP Telephony Contact Centre solutions Intelligent Networking Video Conferencing Managed Services IP VPN Voice call services VoIP Integration of communication applications into core business systems

12. The journey to unified communications 1 Convergence – realise network management efficiencies 2 Applications – integrate communication tools to increase productivity 3 Harmonisation – re-engineer business processes to enjoy the full benefits of the integrated communication tools

13. The journey to unified communications 1 2 Linking principle sites, single network in each site, extending to home workers Leverage this suite to gain competitive advantage Multitude of different apps: IM, unified mailbox, presence etc Prioritise based on your business processes Add secondary applications for a full suite of functionality Legacy infrastructure / separate voice and data networks Convergence of voice and data networks at the core Extension of convergence into individual sites in the wider network 3 Automation of communication processes to avoid human latency Evaluating current communications at user and process level s Designing new methods for user and business process improvements Redefine business processes by implementing applications

16. COLT portfolio

21. How COLT can help you on the journey to UC IP Voice Solutions Conferencing IN Services Managed Services (eg Managed Business Email, Managed MS Exchange) IP VPN Voice Line Voice Connect VoIP Access Professional Services 3 2 1

23. COLT Unified Communications