IBM Lotusphere Comes To You - Italia (Feb 2011)

Alessandro Chinnici
IBM Social Business Consultant
I'm available @Roma

5k+ Partecipanti
261 Sessioni

83 Giornalisti
75Analisti

500 Studenti

27k Blog post
14k Tweets
© 2011 IBM Corporation
©2011 IBM Corporation

“...the fully networked enterprise can achieve...
the highest levels of market share gains

increased self-reported profitability

and distributed decision making and work.”

Fonte: McKinsey Quarterly “The rise of the networked enterprise: Web 2.0 finds its payday ” Dicembre 2010

Internet / Extranet
Customers interacting as an individual (self- Business/Government to
service), interacting with other customers and Customer/Citizen
company representatives (efficiently, via social
tools), with the company overall (driving brand
awareness & revenue growth)
Business to
Business

Intranet
Business to Employees interacting as individuals
Employee (expertise), interacting with self-forming,
distributed teams (peers, customers, partners &
suppliers), as a company overall (communities
Peer to Peer incorporating customers & partners around
innovation) reducing the friction of work.


Exceptional Web Experience

Project Business/Government to
Customer/Citizen

NORTHSTAR
Business to
Business

Exceptional Work Experience
Business to
Employee
Project
Peer to Peer
VULCAN

Project NorthStar
Business/Government to
Customer/Citizen

Business to
Business

Project Vulcan
Business to
Employee

Peer to Peer


IBM Customer Experience Suite


Target

Create Exceptional
Web Experience

Optimize


Web/Content
Platform
Analytics

Search

Commerce

Social

Unified
Communications

Mobile

Rich
Media


Growth and
Innovation

Cost reduction


Social
Business Services
Integrated third-party
Enterprise-class business apps
email

Domino apps Administration and
LotusLive Symphony help desk support

Mobile access


Business Deepen client Drive operational Optimize your
outcomes relationships effectiveness workforce

Realized Exceptional Web Experiences Exceptional Work Experiences
through
Enable engaging customer interactions Enable nimble employee interactions
Self-service, with other customers, with Peer to peer and in teams, with customers
company representatives, and with the and partners, and with the company
company overall (brand, revenue) overall, business to employee

Enabled IBM Social Business Framework
by
A modular and open set of capabilities that accelerate the
development of advanced Social Business solutions


web ui

IBM
attention social advanced
management business analytics
toolkit

open
security
standards


open
IBM
social
business
toolkit
OpenSocial
Oauth
SAML
CMIS
Atom
ActivityStreams
HTML 5
OpenAjax
ARIA


Solutions

Customer Research and Human capital Sales force Partner Supply chain
Operations
experience development management automation collaboration management

IBM Social Business APIs

IBM Value-added Modules Partner Value-added Modules

Business Enterprise Public Social
Commerce Rich media
analytics content mgmt. social networks applications

Business Application Compliance
Social analytics Archiving Gaming
Process mgmt. integration & discovery

IBM Social Business Core Modules

Presence, Messaging Workflow
Profiles Communities Portal
chat & telephony & PIM & forms

Social collab. Meetings Document
Microblogging Mobile Connectors
services & audio/video management


IBM Client
mobile, browser or Notes

Navigation Menu Entry Key
Cloud
Extensible Point
Activity Lotus IBM
ShareBox Rest API
Stream Services
API
External
OpenSocial Activity Stream Event Posting
Event Aggregation
Gadget API API

Embedded
Experiences iWidget Aggregation
Repository

Application
Service
Third-Party Client On-Premises

Activity OpenSocial Lotus
Rest API
Stream Gadget Services

External Activity Stream Event Posting
Event iWidget Aggregation
API API

Embedded
Experiences Aggregation
Repository


Social Installable Mobile Applications Zero-Install Web Applications
Business
Applications
Mail Calendar UC Meetings Social XPages, Portlets, Mail,
Calendar, Contacts, Chat,
Meetings, Activities, Blogs,
Wikis, Forums ...

Activity Stream, Embedded Experiences, Application Launcher
IBM Social Business Toolkit

Device
Management Connectivity, Management, Security
IBM Lotus Traveler

Device
Platforms Android Apple Nokia Research in Motion

Delivery
Methods On premises LotusLive


Update
Locate P roject Update
C heck P roject B iz B log
Tasks
P roject E xpert
C heck D etails
meeting
R oaming details
VP N

C heck
R eply Update P rivate Attend a Web Tomorrows
e-Mail M eeting C hat to M eeting S chedule
M inutes E xpert

Office Travel Customer Travel Home


Social
Everywhere


IBM Lotusphere Comes To You - Italia (Feb 2011)

Recomendados

Recomendados

Mais conteúdo relacionado

Mais procurados

Mais procurados (19)

Semelhante a IBM Lotusphere Comes To You - Italia (Feb 2011)

Semelhante a IBM Lotusphere Comes To You - Italia (Feb 2011) (20)

Mais de Alessandro Chinnici

Mais de Alessandro Chinnici (7)

Último

Último (20)

IBM Lotusphere Comes To You - Italia (Feb 2011)