Presentation on New SuperNet Services given by Axia at the May 3, 2012 Jurisdiction Technology Contact Event.

1. New SuperNet Bandwidth Services
Alberta Education Sector
May 3rd, 2012

2. New Services
 Two new services are being developed
 Line Rate (LR)
 Knowledge Economy Broadband (KEB)
 Drivers
 Customer demand for new features
 Customer demand for revised pricing
 Industry direction
 Benefits
 Provide customers with new price/performance options
 Customers can chose the option best suited to the
performance requirements of their traffic

3. Line Rate Service (LR)
 Line Rate Service is a Best Effort service with no QoS (Best Effort Class
only)
 Service Level Objective – based service
 100Mbps/1Gbps/10Gbps services available
 Delivered on 100Mbps copper, 1Gbps fibre and 10Gbps fibre interface
respectively.
 One VPN (L2 Pt2Pt or L3 MPt2MPt) included with the service
 Additional VPNs orderable at $50 per VPN

4. LR Service Pricing
 Monthly Recurring Charge (MRC) will be broken into
three components:
 Access Fee
 ACE Fee
 Other Fees (e.g. additional VPNs)
Description Access Fee ACE Fee Total
Line Rate 100 Mbps $700.00 $98.00 $798.00
Line Rate 1000 Mbps $1000.00 $98.00 $1098.00
Line Rate 10,000 Mbps $6000.00 $98.00 $6098.00

5. LR Service Level Objective - Performance
SuperNet Regional Performance Specifications
(Southern Alberta to Calgary Gateway )
Best Effort Class
Specification Units
Target
Latency ms 150
Packet Loss % 5
SuperNet Regional Performance Specifications
(Northern Alberta to Edmonton Gateway )
Best Effort Class
Specification Units
Target
Latency ms 150
Packet Loss % 5
SuperNet Inter-Gateway Performance Specifications
(Calgary Gateway to Edmonton Gateway)
Best Effort Class
Specification Units
Target
Latency ms 100
Packet Loss % 3

6. LR Service Level Agreement - Availability
 Access Line Availability of 99.925%. Access Line is measured from
the Ethernet Service Port on the SED to the MPLS Network Edge.
 Core Availability of 99.95%. Core Availability is measured
between MPLS Network Edge to MPLS Network Edge.

7. Knowledge Economy Bandwidth Service (KEB)
 Next generation service similar to existing CAR services but with
additional features and functionality
 4 classes of service – Real Time, Interactive, Standard and new Best
Effort class
 Layer 3 and Layer 2 VPNs (point to point and multipoint to multipoint)
 Service starts at 100 Mbps and customers can purchase ‘a la carte’
bandwidth all the way to 10,000 Mbps
 Delivered on 100Mbps copper, 1Gbps fibre and 10Gbps fibre interface
respectively
 After 1Gbps of total bandwidth the customer will require a 10Gbps
upgrade with associated one-time costs
 Real Time and Interactive classes cannot exceed 30% of the total
purchased bandwidth
 Pricing based on a five year term

8. KEB Pricing
Monthly Recurring Charge (MRC) will be broken into three
components:
Access Fee
ACE Fee
Per Mbps per class bandwidth fees
Other Fees (e.g. additional VPNs)
The Access Fee will include 100 Mbps of bandwidth bundled in
automatically, allocated as 90 Mbps of Best Effort, 5 Mbps of Real
Time, 5 Mbps of Interactive and 0 Mbps of Standard
Description Access ACE Fee Total
Price
100 Mbps NGN Service $800.00 $98.00 $898

9. KEB Pricing
Additional bandwidth can be added per class in 1Mbps increments
$ per Mbps
Best Effort Standard Interactive Real Time
(Bronze) (Silver) (Gold)
$.75 $2.50 $4.00 $11.00

10. KEB Pricing – Upgrade Examples
Minimum KEB = 100Mbps = 90 BE, 0 ST, 5 INT, 5 RT = $898
Example 1
“I would like to add 100Mbps of Standard Class bandwidth”
100Mbps x $2.50 = $250
New KEB = 200Mbps = 90 BE, 100 ST, 5 INT, 5 RT = $898 + $250 = $1148
Example 2
“I need 150Mbps total of Best Effort Class”
150Mbps – 90Mbps = 60Mbps x $0.75 = $45
New KEB = 160Mbps = 150 BE, 0 ST, 5 INT, 5 RT = $898 + $45 = $943

11. KEB Service Level Agreements
 Service levels are provided with a Minimum Accepted Service Level (MASL) value
and a target value according to the following definitions and tables below.
 Best Effort Class of service is provided with a Service Level Objective (“SLO”)
only.
SuperNet Regional Performance Specifications
(Southern Alberta to Calgary Gateway or Northern Alberta to Edmonton Gateway)
SuperNet Inter-Gateway Performance Specifications
(Calgary Gateway to Edmonton Gateway)

12. Services Comparison
Feature Capped GigE Line Rate KEB Service
Service Service Service
Bandwidth - Mbps .256 to 60 100 to 800 100, 1000,10,000 100-10,000
VPNs Included 6 20 1 6
Layer 3 VPN Yes Yes Yes Yes
Layer 2 VPN No No Yes Yes
Term Requirement No Yes Yes Yes
Default Class Standard Standard Best Effort Best Effort
Performance SLA yes yes no yes
Availability SLA yes yes yes yes
Quality of Service yes yes no yes

13. Service Interoperability
 Targeted functionality is for a KEB Head End service
to be interoperable with LR, Capped and GE services
 Axia Engineering is currently testing this functionality.
Prognosis is positive but no commitment yet
 A Line Rate Head-End will operate with Line Rate
services only

14. Service Migration
 Customers migrating to LR will probably need to
maintain two Head-Ends (Existing Capped and New
Line Rate) while they migrate their sites to LR

15. Service Migration
> Customers migrating to KEB will probably not need to
maintain two Head-Ends while they migrate their sites
from Capped to KEB (assuming inter-operability
testing is successful)

16. Axia ACE Service (Axia Enhanced Service)
 Access to bandwidth levels above 20 Mbps
 All EAN services will be supported by the appropriate electronics at no
additional cost to the customer, No installation or travel costs associated
with device upgrade, up to 1 Gbps service
 BAN services may still incur one-time Bell install or upgrade costs
 Free and unlimited administrative and software configuration changes
( a $20/event charge without enhanced)
 Access to packet loss, jitter, latency, availability, and bandwidth utilization
trending on the SuperNet Information Portal web site

17. Discussion / Questions