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Airport Procedures
AIR GRACE AVIATION ACADEMY
www.airgraceacademy.com
AIRPORTS
Most airports in India are controlled or maintained by the AAI and few are under the
control of the defence authorities & other agencies like GMR. They do the utmost to
provide all the facilities to the passengers in the airport.
The Aviation sector is governed by DGCA in India and CAA in Europe and FAA in United
States of America. Likewise, every country has their own organisation to govern Aviation
sector.
AGENCIES OPERATING AT THE AIRPORTS
• Airports Authority of India (AAI)
• Bureau of Civil Aviation Security (BCAS)
• Central Industrial Security Force (CISF)
• Emigration / Immigration (Int. Terminal)
• Customs (Int. Terminal)
• Airlines
Airports are constantly changing to offer better services to both passengers and visitors.
Cities with several airports compete vigorously for new traffic and more passengers. To
attract new business, both in terms of more carriers, new routes, and passengers, airports
around the world strive to improve the level and range of airport facilities.
The largest airports have become mini-cities, offering first-class shopping, restaurants, in-
terminal hotels, leisure facilities and a range of transportation options. The below table
identifies the volume of passengers traveling through the largest airports each year. These
numbers reflect the key role of airports in national and local economies. It is important to
know these airport locations, names and three-letter codes.
Rank Airport Name City
City
Code
Country Country Passengers
1
Hartsfield-Jackson Atlanta
International Airport
Atlanta ATL
United States of
America
US 85907423
2 O'Hare International Airport Chicago ORD
United States of
America
US 765103
3 London Heathrow Airport London LHR United Kingdom GB 67915389
4 Haneda International Airport Tokyo HND Japan JP 63282219
5
Los Angeles International
Airport
Los Angeles LAX
United States of
America
US 61485269
6
Dallas/Fort Worth International
Airport
Dallas DFW
United States of
America
US 5964360
7 Paris Charles de Gaulle Airport Paris CDG France FR 53756200
8 Frankfurt Airport Frankfurt FRA Germany DE 52219412
9 McCarran International Airport Las Vegas LAS
United States of
America
US 44280190
10 Amsterdam Schiphol Airport Amsterdam AMS Netherlands NL 4416398
AIRPORT TERMINALS
Departing passengers arrive at the airport and check in at the departure terminal. Many of
the larger airports have more than one terminal building, so it is important to
communicate information about check-in terminal numbers to travel customers.
Departure terminals are normally numbered at multi-terminal airports.
This information should be included in the passenger's copy of the trip itinerary. In larger,
multi-terminal airports (such as Heathrow), each terminal usually has both a departure
and an arrival area. Arrival areas are often located on the lower terminal level while
departure areas are on the upper level.
DEL SIN
BUD
CDG
Airports serving international departures and arrivals differ in size, design and facilities.
However, they all share common processes. The end-to-end airport experience for
passengers begins with airport check-in and ends in arrival at destination. We explore
departure and arrival formalities in the next units.
AIRPORT AREA
KERB SIDE AREA
KERB SIDE COUNTERS
• At the major airports, a special counter has been opened which is accessible from
outside the airport and helps with passengers needing extra care such as senior
citizens, unaccompanied minors, passengers on wheel chairs and disabled passengers,
passengers traveling on stretcher, passenger requiring oxygen etc.
• Passengers can also get answers to all the queries related to reservations.
• Can also collect / purchase the tickets.
• Can get flight information.
Check-in Emigration Transit Area Boarding
DEPARTURE FORMALITIES
 When a passenger arrives at the airport for their flight, there are four main formalities to
complete for departure.
Thank You
AIR GRACE AVIATION ACADEMY
www.airgraceacademy.com

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Airport Procedures.pptx

  • 1. Airport Procedures AIR GRACE AVIATION ACADEMY www.airgraceacademy.com
  • 2. AIRPORTS Most airports in India are controlled or maintained by the AAI and few are under the control of the defence authorities & other agencies like GMR. They do the utmost to provide all the facilities to the passengers in the airport. The Aviation sector is governed by DGCA in India and CAA in Europe and FAA in United States of America. Likewise, every country has their own organisation to govern Aviation sector.
  • 3. AGENCIES OPERATING AT THE AIRPORTS • Airports Authority of India (AAI) • Bureau of Civil Aviation Security (BCAS) • Central Industrial Security Force (CISF) • Emigration / Immigration (Int. Terminal) • Customs (Int. Terminal) • Airlines
  • 4. Airports are constantly changing to offer better services to both passengers and visitors. Cities with several airports compete vigorously for new traffic and more passengers. To attract new business, both in terms of more carriers, new routes, and passengers, airports around the world strive to improve the level and range of airport facilities. The largest airports have become mini-cities, offering first-class shopping, restaurants, in- terminal hotels, leisure facilities and a range of transportation options. The below table identifies the volume of passengers traveling through the largest airports each year. These numbers reflect the key role of airports in national and local economies. It is important to know these airport locations, names and three-letter codes.
  • 5. Rank Airport Name City City Code Country Country Passengers 1 Hartsfield-Jackson Atlanta International Airport Atlanta ATL United States of America US 85907423 2 O'Hare International Airport Chicago ORD United States of America US 765103 3 London Heathrow Airport London LHR United Kingdom GB 67915389 4 Haneda International Airport Tokyo HND Japan JP 63282219 5 Los Angeles International Airport Los Angeles LAX United States of America US 61485269 6 Dallas/Fort Worth International Airport Dallas DFW United States of America US 5964360 7 Paris Charles de Gaulle Airport Paris CDG France FR 53756200 8 Frankfurt Airport Frankfurt FRA Germany DE 52219412 9 McCarran International Airport Las Vegas LAS United States of America US 44280190 10 Amsterdam Schiphol Airport Amsterdam AMS Netherlands NL 4416398
  • 6. AIRPORT TERMINALS Departing passengers arrive at the airport and check in at the departure terminal. Many of the larger airports have more than one terminal building, so it is important to communicate information about check-in terminal numbers to travel customers. Departure terminals are normally numbered at multi-terminal airports. This information should be included in the passenger's copy of the trip itinerary. In larger, multi-terminal airports (such as Heathrow), each terminal usually has both a departure and an arrival area. Arrival areas are often located on the lower terminal level while departure areas are on the upper level.
  • 8. Airports serving international departures and arrivals differ in size, design and facilities. However, they all share common processes. The end-to-end airport experience for passengers begins with airport check-in and ends in arrival at destination. We explore departure and arrival formalities in the next units.
  • 10. KERB SIDE COUNTERS • At the major airports, a special counter has been opened which is accessible from outside the airport and helps with passengers needing extra care such as senior citizens, unaccompanied minors, passengers on wheel chairs and disabled passengers, passengers traveling on stretcher, passenger requiring oxygen etc. • Passengers can also get answers to all the queries related to reservations. • Can also collect / purchase the tickets. • Can get flight information.
  • 11. Check-in Emigration Transit Area Boarding DEPARTURE FORMALITIES  When a passenger arrives at the airport for their flight, there are four main formalities to complete for departure.
  • 12. Thank You AIR GRACE AVIATION ACADEMY www.airgraceacademy.com