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MHS Capstone (27 Oct 2011)
                                    Lt Gen Green (1-Hour)

Meeting: MHS Capstone, 27 October 2011, 1045
Theme: “Partnerships Among the Services”
Audience: ~ Senior Leaders in MHS, OSD, VA

Purpose: Updates on AFMS hot topic health issues

Design: AFMS hot-topic issues: JUMC, mission and strategy, advances, and
current situations and how the AFMS mission/strategy tie into Joint healthcare
Format: Unclassified
Sources: NIH/CTSA brief, Emergency Medicine Conference brief, Army
Strategic message




               Integrity - Service - Excellence                                  1
Headquarters U.S. Air Force
    Integrity - Service - Excellence




Capturing Care at Specialty Hospitals




                             Lt Gen C. Bruce Green
                                  Surgeon General
                                        27 Oct 2011

                                                2
We’re All In!
                            AF Mission
                           The mission of the
                       United States Air Force is
                      to fly, fight and win(in air,
                        space and cyberspace


  AFMS Mission                                           AFMS Vision
Seamless Health Service                               World-Class Healthcare
 Support to USAF and                                   for Our Beneficiaries
Combatant Commanders                                    Anywhere, Anytime




        Through Global Vigilance, Reach, and Power!
               Integrity - Service - Excellence
Our Focus and Alignment2
                                     Strategies
 Overlapping
Mission Areas            Transform Deployable Capability
                      Rapid Response to Any Worldwide Contingency

     Fit
    Force                   Build Patient-Centered Care
                        Continuity & Prevention to Optimize Health


                     Invest in Education, Training & Research
                             Sustain Our Future Capabilities




    Strategy      Common Practice             Culture



            Integrity - Service - Excellence
Continuous Learning2
                                               Guarantees Success
                  Continuous Increase In Level of Care Provided
Level of Care




                                                                   Lvl-III/CSH,   Definitive
                                            Lvl-II/Forward        EMEDS, EMF        Care
                                 BAS       Surgical Teams
                                                                       En Route
                  Wounded                          Time               Critical Care
                                                                    Rotary Transport
                     Learning From Coalition Partners,              Single Intensivist
                      We Leveraged Trauma Registry                   Augmentation
                     Data To Build Innovative Solutions            -Two TCCET Teams
                                                                - 1st Deployed June 2011
                  Tactical Critical Care Evacuation Team      - 77 Critical Patients Moved
                                                                       as of Oct 11
                Capability Must Constantly Evolve to Meet Mission Requirements
                              Integrity - Service - Excellence
Constant Improvement of Capability
                                                                                           Immediate
                                                                                            < 20 min
                                                                                               ER
                                                                                             < 2 hrs
T+0 hrs                                                                   T+3 hrs
                                                                                            OR & ICU
                                                                                             < 3 hrs
                       EMEDS Health Response Team a Reality!




           Self-Aid    Combat Medics     Forward       In Theater Care   Definitive Care
          Buddy Care   Navy Corpsmen   Resuscitative   Rehab/Recovery    Home w/Family
                                          Care         AF Theater Hosp      SAMMC




     Expeditionary g r i t y - S e r v i c e - E x c e l l to Save Lives!
              I n t e Operations2 Evolving e n c e
Recapturing Care Together
                                               Where It Makes Sense
               Delivering Patient Centered Care To Our Beneficiaries
               Creating Currency Opportunities To Support Readiness
               Allowing Medics To Practice Full Scope Of Care
               Tackling Per Capita Cost Through Targeted Investments




  Travis AFB, CA                         Wright –Patterson
                                             AFB, OH            Langley AFB, VA



                        Nellis AFB, NV
                                         Keesler AFB, MS

                          Systems-Based Approach
                         Required To Optimize Our
                         Integrated Delivery System             Eglin AFB, FL
Elmendorf AFB, AK

   Building Joint Capability...Expanding Services2Improving Currency
                    Integrity - Service - Excellence                              7
AFMS Strategies – Medical Home
     Family Health Clinics Implemented – 61
                                              DATE        MAJCOM   MTF                Purpose
        Enrolled FH Population – 622,224                           Seymour
                                              01 Oct      ACC                         PCMH Sr Consultant visit
                                                                   Johnson
     Pediatric Clinics Implemented – 11       3-5 Oct     PACAF    Eielson            PCMH visit #2

        Enrolled Population – 26,531          4-6 Oct     AMC      Dover              PCMH Sr Consultant visit

                                              10-12 Oct   AETC     Vance              PCMH visit #1
     Total Population Enrolled – 648,755                           Altus
                                              12-13 Oct   AETC                        PCMH Sr Consultant visit
        57% of AFMS Enrollment                13-15 Oct   AFMC
                                                                   Tinker
                                                                                      PCMH Sr Consultant visit

            83% FH Enrollment                 18-20 Oct   AFGSC    Whiteman           PCMH Sr Consultant visit

            11% Pediatric Enrollment          24-26 Oct   USAFA    USAFA              PCMH visit #2

                                              26-Oct      ACC      -ellis             PCMH Sr Consultant Visit

                                              1- 5 -ov    PACAF    Anderson           PCMH visit #2

                                              1 -5 -ov    PACAF    Kadena             PCMH visit #2

                                              1-5 -ov     PACAF    Osan               PCMH visit #2

                                              2 -ov       AFSPC    Peterson           PCMH Sr Consultant visit

                                              2 -ov       ACC      Dyess              PCMH visit #1




11/10/2011         Integrity - Service - Excellence                           Data effective 1 Oct 11 from DSS
                                                                              enrollment numbers Sep 2011
                                                                                                                 8
Create The Setting
                                                                                                                             For “Right” Behaviors
                                                                      Percent of Patients Satisfied*                                                              Continuity of Care
                                                                                                                                                                                                                   Other Provider




                                                                                                                             $
                                                                   Family Health Providers at PCMH Sites                                                   MTF Primary Care Visit Distribution*
                                   100%                                                                                                                      Family Health / PCMH Patients
                                                                                                                                    100%
                                                                                                                                                                                         21471
                                       95%                                                                                           90%                                                                           PCMH Team
                                                                                                                                                        64954
                      % Satisfied




                                                                                                                                     80%                                                 42400
                                       90%                                                                           UP is           70%
                                                                                                                     Good            60%
                                       85%                                                                                                                                                                         PCMH PCM
                                                                                                                                     50%
                                                                                                                                                                                                      PCMH TEAM
                                                                                                                                     40%
                                       80%                                                                                           30%                123681                       121580           Continuity
                                                                                                                                     20%                                                                           Other Provider
                                       75%                                                                                           10%                                                                           (Family Health
                                             Jan-11       Mar-11       May-11     Jan-11       Mar-11     May-11                      0%                                                                           Clinic)
                                                                                                                                              Non-PCMH Sites (41/322163)    PCMH Sites (34/351952)                 PCM
                                                         PCMH Aggregate                     Non-PCMH Aggregate                                                                                                     (Non-PCMH
                                                                                                                                                                   Dec 2010 - May 2011                             Sites)




                                                  Satisfaction: Goal > 95%                                                                             Continuity: Goal > 90%


                                                                             $                                                                                                     $
                                                      Monthly Emergency Department and Urgent Care Utilization*                                             HEDIS Measures - Patients Enrolled to PCMH Clinics
                                                                      Per 100 PCMH Patients
            10                                                                                                                        40
Average Monthly Visit Rate (per 100)




                                  8                                                                                                   30
                                  6




                                                                                                                                  Score
                                                                                                                                      20
                                  4
                                                                                                                   DOWN               10                                                                            UP is
                                  2                                                                                  is                                                                                             Good




                                                                                                                             $
                                                                                                                   Good
                                  0                                                                                                       0
                                        Dec-10         Feb-11       Apr-11      Dec-10        Feb-11     Apr-11                               Dec-10    Feb-11     Apr-11       Dec-10           Feb-11   Apr-11
                                                      PCMH Aggregate                       Non PCMH Aggregate                                          PCMH Aggregate                      Non-PCMH Aggregate




                                       ED/Urgent Care Rate: Goal < 3/100                                                                         HEDIS Aggregate: Goal > 40

                                       Inspiring Trust & Confidence by Measuring and Rewarding Outcomes
                                                                                              Integrity - Service - Excellence                                                                                                  9
Leveraging Medical Informatics
DATA     INFORMATION   KNOWLEDGE           WISDOM         CHANGE


                                                      Better Care
TMDS                          Clinical
                                                       Through
                              Practice
                                                    Evidence Based
                             Guidelines
DEERS                                                   Practice

          CarePoint          Medication               Better Health
PDTS                           Alerts               Enhanced Patient
          Registries                                     Safety
$ / M2       User             Home                     Best Value
          Interfaces         Sensors                Healthy Behavior
DMHRSi

                             Expedited                Better Care
EHR                         Test Results            Improved Patient
                                                      Experience

 Decision Support Is No Longer Just For Our Providers
            Integrity - Service - Excellence
Transforming Data Into
                                                Knowledge
                 Ready                         Better Health           Better Care

        Patients receiving                               Diabetic patient
       massive infusions of >                             educated on
       10 pints experienced                                  “remote
         mortality of 33%                                  monitoring”
                                                           glucometer
 Clinical                         Study
                                                                         Readings
 Practice                        registry      MTF calls
                                                                        automatically
Guideline                       to identify    patient to
                                                                           sent to
developed                         trends        discuss
                                                                         healthcare
                                              management
                                                                            team
            Conclude infusing
               whole blood
                                                       Uncontrolled sugar
            reduced mortality
                                                        levels Identified
            to less than 20%

Using Informatics to Accelerate Change in Practice Patterns & Behavior
                   Integrity - Service - Excellence                                  11
Activating Patients & Care Teams




 Health
 Team                                                                 Patient
Decision                          Patient                            Decision
Support                                                              Support
                                 Centered

PCMH Is The LynchpineTorBetter Decision Support ForlPatients & Health Teams
                Int g ity - Service - Excel ence
Electronic Health Initiatives
                 Project (eHIP)




Integrity - Service - Excellence   13
Consumer Driven Health Begins
                          With Information & Transparency
                           Cost
     Access to Info                          Safety
                                                        Alternatives For A
                                  Quality              Sustainable Future?
On-line Resources                 Hospital
  Find It Fast!                   Compare       Risk        Pay For Health
                                  HHS.gov
 Diseases & Conditions                                       & Readiness
        A–Z
                                                       - Health Savings Account
Benefits                                               - Selective Co-pays

                                                           Concierge Care
            Self-Care Apps
                                                               (PMPM)
                                                       - Wounded Warriors
                                                       - Chronic Conditions


     Motivating patients to be proactive2
                             We Must Drive Informed Decisions
                         Integrity - Service - Excellence                         14
Investing In Education,
                           Training, & Research



                             Opened June 1st




Joint Capability is Greater Than Any Single Service Capability
             Integrity - Service - Excellence                    15
Enduring
                     Academic Partnerships
       Physician/Dentist Education (GME/DME)
         Stand alone programs
         Masters with civilian    universities
         Integrated/affiliated with Federal partners
         84 Advanced Education General Dentistry-1 slots/yr
         Dental Specialty certificate/Masters program opportunities
       Nurse Education (Transition Program)
         Increasing to 241 enrolled students in FY10
         New sites include: Cincinnati, OH & Scottsdale Healthcare, AZ
       Nurse Enlisted Commissioning Program (NECP)
         50 per year with school of their choice


       Research                             USAF Dental Hygiene Program
         Diabetes                              10 scholarships per year
         Telepathology                         Trident Technical College (SC)
         Teleradiology                         St. Petersburg College (FL)


Education & Research – Absolutely Critical to
  Building & Sustaining Medical Services
      Integrity - Service - Excellence
AHLTA on the2
                                                               Information Highway
                                Peak of Inflated
                                 Opportunity!
    Expectations




                                                                                       Plateau of     Swamp of
                                                                                      Productivity   Diminishing
                                 Vehicle of                                                            Returns
                                Opportunity!
                   Innovation
                     Trigger                                            Slope of
                                                                     Enlightenment
                                                                                                                Cliff of
                                                                                                              Obsolescence
                                                 Trough of
                                               Disillusionment

                                                                 Time
* Gartner Inc., chart from Mastering the HYPE CYCLE by Jackie Fenn and Mark Raskino


                                Integrity - Service - Excellence
Sec Def/Sec VA Decision




Combined Efforts Provide the Best Future EHR
      Integrity - Service - Excellence
DoD-VA “To-Be” iEHR Architecture
                                  Common DoD-VA Requirements: HL7 EHR-S Functional Model with DoD and VA vetted Extensions (SV-4)
                                                Common DoD-VA Integrated Health Business Reference Model (OV-5)
                                                      Common DoD-VA “To Be” Process Flow Model (OV-6C)
                                                                                          Presentation
                Presentation                                                             (Common GUI)
                Layer Team
                                                                                 Applications and Services
                                      DoD Unique (16)                 Common (Joint) Applications & Services (30)                      VA Unique (6)
                Systems            Battlefield
                                                 Pediatrics                Pharmacy
                                                                                        Personal
                                                                                                       Laboratory    Blood Mgmt
                                                                                                                                    Nursing        Long Term
Mission         Capabilities         Care                                             Health Record                                  Home             Care
Requirements                                                           Disability       Inpatient     Emergency      Document
                Team                Military
                                                 Obstetrics            Evaluation     Orders Mgmt      Dept Care       Mgmt
                                                                                                                                  Rehabilitative    Transient
& Performance                      Readiness                                                                                         Care           Outreach
                                                                                        Consult &                     Operating
Outcomes                            Enroute
                                                 Veterinary            Dental Care
                                                                                      Referral Mgmt
                                                                                                      Immunization
                                                                                                                     Room Mgmt
                                                                                                                                   Pharmacy        Occupational
                                     Care                                                                                          Mail Order       Health (VA)
Team
                                                                                Common Interface Standards
Business        Enterprise                                                    Common Services Broker
Process         Architecture                             (includes Enterprise Service Bus (ESB) and Infrastructure Services)
Team            Team                                                           Common Interface Standards

                                                                                  Common Data Centers
                Data Inter-                                   Common Information Interoperability Framework (CIIF)
                operability                              Common Information Model, Common Terminology Model,
                Team                                     Information Exchange Specifications, Translation Service
                                                   Common Data Standards: SNOMED CT and Extensions, LOINC and RxNorm
                               Common DoD-VA Measures of Effectiveness, Measures of Performance and key Performance Parameters
       Joint DoD/VA             DoD Only                         VA Only


                                Integrity - Service - Excellence                                                                                                  19
Leading the Way
                                    with Open Source
                                                   HOSPITAL
    PHARMACY
                                                     VISIT




                              Electronic
                             Electronic                PROVIDER
RADIOLOGY                   Health Record
                            Health Record               OFFICE
                                                         VISIT




                                                   PUBLIC
   LAB SYSTEM                                      HEALTH
                                                   SERVICE



  Open-Source Provides Integration Without Barriers
                Integrity - Service - Excellence                  20
Federal Agencies Leading the
           Way with Open Source
                   Auto-Generated
                   Documentation – Doxygen
                   Code Repository – Git
                   Cross-Platform Build Tools –
                   CMake
                   Bug/Feature Tracker – Mantis
                   Documents/Resources – Wiki
                   Mailing Lists
                   Code Reviewer – Gerrit
                   Software Quality Dashboard –
                   CDash
                   Technical Journal – Insight
                   Journal
                                      Source: Rick Avilo

Integrity - Service - Excellence                           21
PPC Roadmap
  Complete
                                                                                                                                                                                                                                              Strategy
                                                                               IMS                                                                                                                                                           Document
                                                                            Base-lined                                                                                                                                                       Complete           Idea
                                                                                                                                                                                                                                                               Factory


                                                                                          Headquarters U.S. Air Force
                                                                                                                                                                                                                                               Change
                                                                                                                                                                                                                                              Readiness        Concept



                                                                                                  INTEGRATED
                                                                                                                                                                                                                                  Training
                                                                                 Planning Office                                                                                                                                                          Stakeholder
                                                                                Charter Complete                                                                                                                                                           Analysis
                                                                                                                                                                                                                          Strategic       Leadership


                                                                                                                                                ROADMAP
                                                                                                                                                                                                                           Comms         Engagement
                                                                                             Integrated                                                                                                                     Plan    Resource

                                                                                           Integrity - Service - Excellence
                                                                                         Roadmap Complete                                                                                                          EHR Tri-Fold      Library
                                                                                                                                                                                                                    Complete
                                                                                                 Risk/Issues                                                                                             Press Clips &
                                                                                                 Base-lined                                                                                               Newsletters
                                                                                                                                                                                                                            Website
                                                                                                              Program Mgmt                                                                                                  Content
                                                                                                                                                                                                 Mission/Vision
                                                                                                                   Plan                                                                           Statements
                                                                                                                                                                                          Tech.                 Gov.
                                                                                                                         Lifecycle Policies &                                            Acronym             Biographies
                                                                                                                             Procedures                                                    List               Complete

                                                                                                                                          CMM                             Interactive                EHRWA
                                                                                                                                      Deliverables                       Presentations             Style Guide

                                                                                                                                                                                     Document
                                                                                                                                                                                     Templates




                                                                                                                                                                   Acquisition
                                                                                                                                                                    Strategy
                                                                                                                                                                          Acquisition IA
                                                                                                                                                                            Strategy
                                                                                                                       Systems
                                                                                                                   Engineering Plan
                                                                                                                                                                                     Industry Days
                                                                                                                                                                                         Held
                                                                                                         Final PESHE
                                                                                                                                                                                                   TEMP

                                                                                                IA Strategy                                                                                      Capability Develop.
                                                                                                                                                                                                     Document
      The image part with relationship ID rId2 was not found in the file.




                                                                                          Information                                                                                                                    AoA Phase II
                                                                                         Support Plan

                                                                                                                                                                                                                                        CARD

                                                                             Data Mgmt
                                                                              Strategy
                                                                                                                                                                                                                                                  RFI-I / RFI-II
                                                                                                                                                                                                                                                   Released

 Engineering Action
       Plan                                                                                       From, “EHR Way Ahead,” Aug 2011
                                                                                                  Paula Friedman, Director, EHRWA, DoD MHS                                                                                                                  ADM
                                                                                                                                                                                                                                                          Complete


                                                                                                                    LEGEND:        SCHEDULED         IN PROGRESS    COMPLETE
Integrating New Technology

 Current CCATT mission                     Future CCATT mission - Wireless




   From Force Health Protection To Logistics To Portable Surgical Tools
                 Automated
Directed        Information                        Hand-held,
Energy             & Data                          Battery-powered,
Sensors          Collection                        Laser Cautery &
                                         Video
                   (AIDC)                          Ablation Tool
                                       Assisted
                                      Intubation
Improving Our Environment Of Care To Deliver Better Outcomes
                Integrity - Service - Excellence                             23
Shaping the Future
                                 of Military Healthcare
 AMEDD Futures 2039                         AFMS Futures 2045
  Planning Factors                           Planning Factors
     Joint Organization
                                             Patient-Centered Care
        MILHEALTH

  Military-Civilian Synergy
                                            Synergy-Joint & Coalition
  (Education & Currency)

   Cultural Adaptability
                                              Organizational Agility
 Personnel Interoperability

    Global Engagement
                                              Precision Healthcare
 Surveillance/Public Health


  Technology Integration                     Technology Integration



Working Together, Achieving Success Through Common Vision
                  Integrity - Service - Excellence
The Focus is on Us


                                 Walter Reed National                 San Antonio
                                Military Medical Center         Military Medical Center
                                       (WRNMMC)



 Walter Reed National                                                                                   San Antonio
Military Medical Center                                                                           Military Medical Center
       (WRNMMC)
                                                   Joint Healthcare
                                                                 San Antonio Military
                                                                   Health System
                                                                      SAMHS
                                                                                                   San Antonio Military
                                                                                                     Health System
                                Ft Belvoir Community                                                    SAMHS
                                   Hospital (FBCH)
Ft Belvoir Community
   Hospital (FBCH)



                          AF Theater Hospital,                        Craig Joint Theater
                                                                    Wilford Hall Theater
Andrews Ambulatory         JointJoint BaseHospital,
                               AF Theater
                                 Base- Balad- Balad
                                Andrews Ambulatory
                                                                         Craig Joint
                                                                      Hospital Center
                                                                          Hospital - - Bagram
                                                              Ambulatory SurgeryBagram
                                                                                                      Wilford Hall
                                                                                                Ambulatory Surgery Center
     Care Ctr                        Care Center


              Improving eSynergy Through E xCommon Vision
                    Int grity - Service - a cellence
“TRUSTED CARE ANYWHERE”




26

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MHS Capstone Oct 2011

  • 1. MHS Capstone (27 Oct 2011) Lt Gen Green (1-Hour) Meeting: MHS Capstone, 27 October 2011, 1045 Theme: “Partnerships Among the Services” Audience: ~ Senior Leaders in MHS, OSD, VA Purpose: Updates on AFMS hot topic health issues Design: AFMS hot-topic issues: JUMC, mission and strategy, advances, and current situations and how the AFMS mission/strategy tie into Joint healthcare Format: Unclassified Sources: NIH/CTSA brief, Emergency Medicine Conference brief, Army Strategic message Integrity - Service - Excellence 1
  • 2. Headquarters U.S. Air Force Integrity - Service - Excellence Capturing Care at Specialty Hospitals Lt Gen C. Bruce Green Surgeon General 27 Oct 2011 2
  • 3. We’re All In! AF Mission The mission of the United States Air Force is to fly, fight and win(in air, space and cyberspace AFMS Mission AFMS Vision Seamless Health Service World-Class Healthcare Support to USAF and for Our Beneficiaries Combatant Commanders Anywhere, Anytime Through Global Vigilance, Reach, and Power! Integrity - Service - Excellence
  • 4. Our Focus and Alignment2 Strategies Overlapping Mission Areas Transform Deployable Capability Rapid Response to Any Worldwide Contingency Fit Force Build Patient-Centered Care Continuity & Prevention to Optimize Health Invest in Education, Training & Research Sustain Our Future Capabilities Strategy Common Practice Culture Integrity - Service - Excellence
  • 5. Continuous Learning2 Guarantees Success Continuous Increase In Level of Care Provided Level of Care Lvl-III/CSH, Definitive Lvl-II/Forward EMEDS, EMF Care BAS Surgical Teams En Route Wounded Time Critical Care Rotary Transport Learning From Coalition Partners, Single Intensivist We Leveraged Trauma Registry Augmentation Data To Build Innovative Solutions -Two TCCET Teams - 1st Deployed June 2011 Tactical Critical Care Evacuation Team - 77 Critical Patients Moved as of Oct 11 Capability Must Constantly Evolve to Meet Mission Requirements Integrity - Service - Excellence
  • 6. Constant Improvement of Capability Immediate < 20 min ER < 2 hrs T+0 hrs T+3 hrs OR & ICU < 3 hrs EMEDS Health Response Team a Reality! Self-Aid Combat Medics Forward In Theater Care Definitive Care Buddy Care Navy Corpsmen Resuscitative Rehab/Recovery Home w/Family Care AF Theater Hosp SAMMC Expeditionary g r i t y - S e r v i c e - E x c e l l to Save Lives! I n t e Operations2 Evolving e n c e
  • 7. Recapturing Care Together Where It Makes Sense Delivering Patient Centered Care To Our Beneficiaries Creating Currency Opportunities To Support Readiness Allowing Medics To Practice Full Scope Of Care Tackling Per Capita Cost Through Targeted Investments Travis AFB, CA Wright –Patterson AFB, OH Langley AFB, VA Nellis AFB, NV Keesler AFB, MS Systems-Based Approach Required To Optimize Our Integrated Delivery System Eglin AFB, FL Elmendorf AFB, AK Building Joint Capability...Expanding Services2Improving Currency Integrity - Service - Excellence 7
  • 8. AFMS Strategies – Medical Home Family Health Clinics Implemented – 61 DATE MAJCOM MTF Purpose Enrolled FH Population – 622,224 Seymour 01 Oct ACC PCMH Sr Consultant visit Johnson Pediatric Clinics Implemented – 11 3-5 Oct PACAF Eielson PCMH visit #2 Enrolled Population – 26,531 4-6 Oct AMC Dover PCMH Sr Consultant visit 10-12 Oct AETC Vance PCMH visit #1 Total Population Enrolled – 648,755 Altus 12-13 Oct AETC PCMH Sr Consultant visit 57% of AFMS Enrollment 13-15 Oct AFMC Tinker PCMH Sr Consultant visit 83% FH Enrollment 18-20 Oct AFGSC Whiteman PCMH Sr Consultant visit 11% Pediatric Enrollment 24-26 Oct USAFA USAFA PCMH visit #2 26-Oct ACC -ellis PCMH Sr Consultant Visit 1- 5 -ov PACAF Anderson PCMH visit #2 1 -5 -ov PACAF Kadena PCMH visit #2 1-5 -ov PACAF Osan PCMH visit #2 2 -ov AFSPC Peterson PCMH Sr Consultant visit 2 -ov ACC Dyess PCMH visit #1 11/10/2011 Integrity - Service - Excellence Data effective 1 Oct 11 from DSS enrollment numbers Sep 2011 8
  • 9. Create The Setting For “Right” Behaviors Percent of Patients Satisfied* Continuity of Care Other Provider $ Family Health Providers at PCMH Sites MTF Primary Care Visit Distribution* 100% Family Health / PCMH Patients 100% 21471 95% 90% PCMH Team 64954 % Satisfied 80% 42400 90% UP is 70% Good 60% 85% PCMH PCM 50% PCMH TEAM 40% 80% 30% 123681 121580 Continuity 20% Other Provider 75% 10% (Family Health Jan-11 Mar-11 May-11 Jan-11 Mar-11 May-11 0% Clinic) Non-PCMH Sites (41/322163) PCMH Sites (34/351952) PCM PCMH Aggregate Non-PCMH Aggregate (Non-PCMH Dec 2010 - May 2011 Sites) Satisfaction: Goal > 95% Continuity: Goal > 90% $ $ Monthly Emergency Department and Urgent Care Utilization* HEDIS Measures - Patients Enrolled to PCMH Clinics Per 100 PCMH Patients 10 40 Average Monthly Visit Rate (per 100) 8 30 6 Score 20 4 DOWN 10 UP is 2 is Good $ Good 0 0 Dec-10 Feb-11 Apr-11 Dec-10 Feb-11 Apr-11 Dec-10 Feb-11 Apr-11 Dec-10 Feb-11 Apr-11 PCMH Aggregate Non PCMH Aggregate PCMH Aggregate Non-PCMH Aggregate ED/Urgent Care Rate: Goal < 3/100 HEDIS Aggregate: Goal > 40 Inspiring Trust & Confidence by Measuring and Rewarding Outcomes Integrity - Service - Excellence 9
  • 10. Leveraging Medical Informatics DATA INFORMATION KNOWLEDGE WISDOM CHANGE Better Care TMDS Clinical Through Practice Evidence Based Guidelines DEERS Practice CarePoint Medication Better Health PDTS Alerts Enhanced Patient Registries Safety $ / M2 User Home Best Value Interfaces Sensors Healthy Behavior DMHRSi Expedited Better Care EHR Test Results Improved Patient Experience Decision Support Is No Longer Just For Our Providers Integrity - Service - Excellence
  • 11. Transforming Data Into Knowledge Ready Better Health Better Care Patients receiving Diabetic patient massive infusions of > educated on 10 pints experienced “remote mortality of 33% monitoring” glucometer Clinical Study Readings Practice registry MTF calls automatically Guideline to identify patient to sent to developed trends discuss healthcare management team Conclude infusing whole blood Uncontrolled sugar reduced mortality levels Identified to less than 20% Using Informatics to Accelerate Change in Practice Patterns & Behavior Integrity - Service - Excellence 11
  • 12. Activating Patients & Care Teams Health Team Patient Decision Patient Decision Support Support Centered PCMH Is The LynchpineTorBetter Decision Support ForlPatients & Health Teams Int g ity - Service - Excel ence
  • 13. Electronic Health Initiatives Project (eHIP) Integrity - Service - Excellence 13
  • 14. Consumer Driven Health Begins With Information & Transparency Cost Access to Info Safety Alternatives For A Quality Sustainable Future? On-line Resources Hospital Find It Fast! Compare Risk Pay For Health HHS.gov Diseases & Conditions & Readiness A–Z - Health Savings Account Benefits - Selective Co-pays Concierge Care Self-Care Apps (PMPM) - Wounded Warriors - Chronic Conditions Motivating patients to be proactive2 We Must Drive Informed Decisions Integrity - Service - Excellence 14
  • 15. Investing In Education, Training, & Research Opened June 1st Joint Capability is Greater Than Any Single Service Capability Integrity - Service - Excellence 15
  • 16. Enduring Academic Partnerships Physician/Dentist Education (GME/DME) Stand alone programs Masters with civilian universities Integrated/affiliated with Federal partners 84 Advanced Education General Dentistry-1 slots/yr Dental Specialty certificate/Masters program opportunities Nurse Education (Transition Program) Increasing to 241 enrolled students in FY10 New sites include: Cincinnati, OH & Scottsdale Healthcare, AZ Nurse Enlisted Commissioning Program (NECP) 50 per year with school of their choice Research USAF Dental Hygiene Program Diabetes 10 scholarships per year Telepathology Trident Technical College (SC) Teleradiology St. Petersburg College (FL) Education & Research – Absolutely Critical to Building & Sustaining Medical Services Integrity - Service - Excellence
  • 17. AHLTA on the2 Information Highway Peak of Inflated Opportunity! Expectations Plateau of Swamp of Productivity Diminishing Vehicle of Returns Opportunity! Innovation Trigger Slope of Enlightenment Cliff of Obsolescence Trough of Disillusionment Time * Gartner Inc., chart from Mastering the HYPE CYCLE by Jackie Fenn and Mark Raskino Integrity - Service - Excellence
  • 18. Sec Def/Sec VA Decision Combined Efforts Provide the Best Future EHR Integrity - Service - Excellence
  • 19. DoD-VA “To-Be” iEHR Architecture Common DoD-VA Requirements: HL7 EHR-S Functional Model with DoD and VA vetted Extensions (SV-4) Common DoD-VA Integrated Health Business Reference Model (OV-5) Common DoD-VA “To Be” Process Flow Model (OV-6C) Presentation Presentation (Common GUI) Layer Team Applications and Services DoD Unique (16) Common (Joint) Applications & Services (30) VA Unique (6) Systems Battlefield Pediatrics Pharmacy Personal Laboratory Blood Mgmt Nursing Long Term Mission Capabilities Care Health Record Home Care Requirements Disability Inpatient Emergency Document Team Military Obstetrics Evaluation Orders Mgmt Dept Care Mgmt Rehabilitative Transient & Performance Readiness Care Outreach Consult & Operating Outcomes Enroute Veterinary Dental Care Referral Mgmt Immunization Room Mgmt Pharmacy Occupational Care Mail Order Health (VA) Team Common Interface Standards Business Enterprise Common Services Broker Process Architecture (includes Enterprise Service Bus (ESB) and Infrastructure Services) Team Team Common Interface Standards Common Data Centers Data Inter- Common Information Interoperability Framework (CIIF) operability Common Information Model, Common Terminology Model, Team Information Exchange Specifications, Translation Service Common Data Standards: SNOMED CT and Extensions, LOINC and RxNorm Common DoD-VA Measures of Effectiveness, Measures of Performance and key Performance Parameters Joint DoD/VA DoD Only VA Only Integrity - Service - Excellence 19
  • 20. Leading the Way with Open Source HOSPITAL PHARMACY VISIT Electronic Electronic PROVIDER RADIOLOGY Health Record Health Record OFFICE VISIT PUBLIC LAB SYSTEM HEALTH SERVICE Open-Source Provides Integration Without Barriers Integrity - Service - Excellence 20
  • 21. Federal Agencies Leading the Way with Open Source Auto-Generated Documentation – Doxygen Code Repository – Git Cross-Platform Build Tools – CMake Bug/Feature Tracker – Mantis Documents/Resources – Wiki Mailing Lists Code Reviewer – Gerrit Software Quality Dashboard – CDash Technical Journal – Insight Journal Source: Rick Avilo Integrity - Service - Excellence 21
  • 22. PPC Roadmap Complete Strategy IMS Document Base-lined Complete Idea Factory Headquarters U.S. Air Force Change Readiness Concept INTEGRATED Training Planning Office Stakeholder Charter Complete Analysis Strategic Leadership ROADMAP Comms Engagement Integrated Plan Resource Integrity - Service - Excellence Roadmap Complete EHR Tri-Fold Library Complete Risk/Issues Press Clips & Base-lined Newsletters Website Program Mgmt Content Mission/Vision Plan Statements Tech. Gov. Lifecycle Policies & Acronym Biographies Procedures List Complete CMM Interactive EHRWA Deliverables Presentations Style Guide Document Templates Acquisition Strategy Acquisition IA Strategy Systems Engineering Plan Industry Days Held Final PESHE TEMP IA Strategy Capability Develop. Document The image part with relationship ID rId2 was not found in the file. Information AoA Phase II Support Plan CARD Data Mgmt Strategy RFI-I / RFI-II Released Engineering Action Plan From, “EHR Way Ahead,” Aug 2011 Paula Friedman, Director, EHRWA, DoD MHS ADM Complete LEGEND: SCHEDULED IN PROGRESS COMPLETE
  • 23. Integrating New Technology Current CCATT mission Future CCATT mission - Wireless From Force Health Protection To Logistics To Portable Surgical Tools Automated Directed Information Hand-held, Energy & Data Battery-powered, Sensors Collection Laser Cautery & Video (AIDC) Ablation Tool Assisted Intubation Improving Our Environment Of Care To Deliver Better Outcomes Integrity - Service - Excellence 23
  • 24. Shaping the Future of Military Healthcare AMEDD Futures 2039 AFMS Futures 2045 Planning Factors Planning Factors Joint Organization Patient-Centered Care MILHEALTH Military-Civilian Synergy Synergy-Joint & Coalition (Education & Currency) Cultural Adaptability Organizational Agility Personnel Interoperability Global Engagement Precision Healthcare Surveillance/Public Health Technology Integration Technology Integration Working Together, Achieving Success Through Common Vision Integrity - Service - Excellence
  • 25. The Focus is on Us Walter Reed National San Antonio Military Medical Center Military Medical Center (WRNMMC) Walter Reed National San Antonio Military Medical Center Military Medical Center (WRNMMC) Joint Healthcare San Antonio Military Health System SAMHS San Antonio Military Health System Ft Belvoir Community SAMHS Hospital (FBCH) Ft Belvoir Community Hospital (FBCH) AF Theater Hospital, Craig Joint Theater Wilford Hall Theater Andrews Ambulatory JointJoint BaseHospital, AF Theater Base- Balad- Balad Andrews Ambulatory Craig Joint Hospital Center Hospital - - Bagram Ambulatory SurgeryBagram Wilford Hall Ambulatory Surgery Center Care Ctr Care Center Improving eSynergy Through E xCommon Vision Int grity - Service - a cellence