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AMSUS Dental(6 Nov 2011)
                                 Lt Gen Green (30-Minute)

Meeting: AMSUS Dental Outbreak, 6 November 2011, 1300

Theme: “Transformational Pathways to Global Healthcare”

Audience: ~ 125 AFMS Dental Officers

Purpose: Updates on AFMS and Dental Future

Design: AFMS future updates, AFMS mission/strategy

Format: Unclassified

Sources: NOVA brief, SLW brief, iEHR brief, Dental Updates




              Integrity - Service - Excellence               1
Headquarters U.S. Air Force
Integrity - Service - Excellence



    Air Force Pathways to Global
              Healthcare (Dental)



                            Lt Gen C. Bruce Green
                                 Surgeon General
                                       6 Nov 2011




                                                    2
Our Framework Provides
                    Focus and Alignment)
                                     Strategies
 Overlapping
Mission Areas            Transform Deployable Capability
                      Rapid Response to Any Worldwide Contingency

     Fit
    Force                   Build Patient-Centered Care
                        Continuity & Prevention to Optimize Health


                     Invest in Education, Training & Research
                             Sustain Our Future Capabilities




    Strategy      Common Practice             Culture



            Integrity - Service - Excellence
CAF/MAF Improvement
                                                                                           Immediate
                                                                                            < 20 min
                                                                                               ER
                                                                                             < 2 hrs
T+0 hrs                                                                   T+3 hrs
                                                                                            OR & ICU
                                                                                             < 3 hrs
                       EMEDS Health Response Team a Reality!




           Self-Aid    Combat Medics     Forward       In Theater Care   Definitive Care
          Buddy Care   Navy Corpsmen   Resuscitative   Rehab/Recovery    Home w/Family
                                          Care         AF Theater Hosp      SAMMC




     Expeditionary g r i t y - S e r v i c e - E x c e l l to Save Lives!
              I n t e Operations) Evolving e n c e
Global Reach:
              AF Dental Svc Supporting AF Priorities
                                                                    Mongolia
55 dentists and 80 auxiliaries deployed in FY11

                                                 Afghanistan
                                       Iraq
                          Cuba                                                   Timor
   Panama                                 Peru

                                                                 Pacific
            El Salvador                       Peru                Angel
                            Suriname
                                                          Indonesia
Honduras
                                                                               Cambodia


                                                               Pacific
                                                               Angel
      Beyond the Horizons
                         New Horizons         Riverine MEDRETE


Providing Compassionate Care & Building Global Partnerships
               Integrity - Service - Excellence                                           5
Activating Patients & Care Teams




 Health
 Team                                                              Patient
Decision                         Patient                          Decision
Support                                                           Support
                                Centered

PCMH Provides Improved Decision Support- For Patients c eHealthcare Teams
                Integrity - Service Excellen &
Electronic Health Initiatives
                 Project (eHIP)




Integrity - Service - Excellence    7
AHLTA on the)
                                                               Information Highway
                                Peak of Inflated
                                 Opportunity!
    Expectations




                                                                                       Plateau of     Swamp of
                                                                                      Productivity   Diminishing
                                 Vehicle of                                                            Returns
                                Opportunity!
                   Innovation
                     Trigger                                            Slope of
                                                                     Enlightenment
                                                                                                                Cliff of
                                                                                                              Obsolescence
                                                 Trough of
                                               Disillusionment

                                                                 Time
* Gartner Inc., chart from Mastering the HYPE CYCLE by Jackie Fenn and Mark Raskino


                                Integrity - Service - Excellence
Sec Def/Sec VA Decision




Combined Efforts Provide the Best Future EHR
      Integrity - Service - Excellence
Leading the Way
                                    with Open Source
                                                   HOSPITAL
    PHARMACY
                                                     VISIT




                              Electronic
                             Electronic                PROVIDER
RADIOLOGY                   Health Record
                            Health Record               OFFICE
                                                         VISIT




                                                   PUBLIC
   LAB SYSTEM                                      HEALTH
                                                   SERVICE



  Open-Source Provides Integration Without Barriers
                Integrity - Service - Excellence                  10
Integrating New Technology
Digital Radiography Update
 - 100% of clinics now digital; ANG in progress
 - 65 of 79 DTFs are connected to WPAFB Central Archive
 - 4M radiographs transferred to Central Archive


                          Dental Data System-Web (DDSW) ended May 11’
                            - CDA is now used 100% for SHARP metrics
                            - Integrated with MiPACS




Continued support of Cone Beam CT and Dolphin Imaging
  - Working toward central sustainment

Improving Our Environment Of Care To Deliver Better Outcomes
               Integrity - Service - Excellence                         11
Enduring Academic Partnerships

Dental Specialty Training Programs
  Post Graduate School of Dentistry to open June 2012
  Partnership with USU to offer Masters degrees
      Advanced Education in General Dentistry
      Tri-Service Orthodontic Program

           USAF Dental Hygiene Program
              10 scholarships per year;
               70% retention rate for our AD RDHs
              Trident Technical College (SC)
              St. Petersburg College (FL)

Certification for Dental Assistants and Lab Techs
       METC has partnered with the American Association of Dental Assistants
       2 of the 3 required National Board exams now offered prior to graduation
       Currently have a 78% pass rate

        Education & Research – Absolutely Critical to
             Building & Sustaining the AFMS!
                  Integrity - Service - Excellence                                12
Status of the Dental Corps
                                                 End of FY 11 DC Officer Inventory by Commissioned Yrs of Service
             Personnel                         140
                                               120
AF Dentists on AD – 1024 (166 are students)
                                               100
AF Authorized 920/Assigned 858 (93%)
                                               80
Centrally Funded Contract Dentists- 68         60

Contract Dentist- 5 / GS Dentists- 9           40
                                               20
Current Specialty Residents/Fellows-80
                                                0
AEGD Residents-84 / GPR Residents-2                  >1   2   4   6    8   10 12 14 16 18 20 22 24 26 28 30

                                                                       Capt    Maj   Lt Col   Col
      Auxiliaries                                             Clinic                          Lab
AF Authorized /Assigned                               1746/1782 (102%)                   395/375 (95%)
AF AD Hygienists                                      48/38 (79%)
GS Assistants/Hygienists/Lab                          307/ 50 RDH                              62
Centrally Contract Assistants/Hygienists/Lab          148 / 17 RDH                             0
Contract Assistants/Hygienists/Lab                    54 / 4                                   0




                    Integrity - Service - Excellence
Dental
            Developmental Opportunities
Education and Training
  >62 applications for 26 specialty training positions in FY12
  New fellowship opportunities (Materials, Informatics, Implants)


International Health Specialist (IHS)
  Positions at AFSOUTH, AFRICOM, and PACAF
  USU International Public Health Masters Program


Dental: 1st AFMS AFSC selected for enlisted vectoring
  2011 DT for Dental Techs / 260 MSgts Force Developed



           Integrity - Service - Excellence
Dental Service Performance
SHARP Metrics             Goal          Status
Patient Satisfaction      95%           95.7%
Oral Health (Class 1)     65%            64%
Access to Care (days)      21             12
Readiness (Class 1/2)     95%           92.8%
Performance              Target
-- Productivity (DWV)    $345.8M   $364.5M (105.4%)




          Integrity - Service - Excellence            15
The Future is Here

                                 Hand-held,
                              Battery-powered,
                              Laser Cautery &
                               Ablation Tool




  From Force Health Protection To Logistics To Portable Surgical Tools
                 Automated
Directed        Information
Energy             & Data
Sensors          Collection
                   (AIDC)                                    Future CCATT Mission -
                                     Current CCATT Mission
                                                                    Wireless


  Reaching Beyond with Evolutionary Advances and Concepts
                 Integrity - Service - Excellence                                     16
Innovation & Insight to
                           Recapture Care




Specialty Hospitals Focused on Currency and Recapture
         Integrity - Service - Excellence               17
Patient-Centered Care
Ready: Reassure patient that you “know them”
Accessible: Be there when the patient needs you
Prepared: Respect patient and their time
Precise: Clarify all treatment and follow-up                     GOAL!



Organized: Don’t ask patient what you should know or have
available in their medical record
Respectful: Always answer phone calls/resolve patient concerns
Thorough: Tell patient what to do if they feel worse




Patient-Centered Care Begins with Access to Earn Trust!
              Integrity - Service - Excellence                           18
“TRUSTED CARE ANYWHERE”




          Integrity - Service - Excellence

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AMSUS Dental Nov 2011

  • 1. AMSUS Dental(6 Nov 2011) Lt Gen Green (30-Minute) Meeting: AMSUS Dental Outbreak, 6 November 2011, 1300 Theme: “Transformational Pathways to Global Healthcare” Audience: ~ 125 AFMS Dental Officers Purpose: Updates on AFMS and Dental Future Design: AFMS future updates, AFMS mission/strategy Format: Unclassified Sources: NOVA brief, SLW brief, iEHR brief, Dental Updates Integrity - Service - Excellence 1
  • 2. Headquarters U.S. Air Force Integrity - Service - Excellence Air Force Pathways to Global Healthcare (Dental) Lt Gen C. Bruce Green Surgeon General 6 Nov 2011 2
  • 3. Our Framework Provides Focus and Alignment) Strategies Overlapping Mission Areas Transform Deployable Capability Rapid Response to Any Worldwide Contingency Fit Force Build Patient-Centered Care Continuity & Prevention to Optimize Health Invest in Education, Training & Research Sustain Our Future Capabilities Strategy Common Practice Culture Integrity - Service - Excellence
  • 4. CAF/MAF Improvement Immediate < 20 min ER < 2 hrs T+0 hrs T+3 hrs OR & ICU < 3 hrs EMEDS Health Response Team a Reality! Self-Aid Combat Medics Forward In Theater Care Definitive Care Buddy Care Navy Corpsmen Resuscitative Rehab/Recovery Home w/Family Care AF Theater Hosp SAMMC Expeditionary g r i t y - S e r v i c e - E x c e l l to Save Lives! I n t e Operations) Evolving e n c e
  • 5. Global Reach: AF Dental Svc Supporting AF Priorities Mongolia 55 dentists and 80 auxiliaries deployed in FY11 Afghanistan Iraq Cuba Timor Panama Peru Pacific El Salvador Peru Angel Suriname Indonesia Honduras Cambodia Pacific Angel Beyond the Horizons New Horizons Riverine MEDRETE Providing Compassionate Care & Building Global Partnerships Integrity - Service - Excellence 5
  • 6. Activating Patients & Care Teams Health Team Patient Decision Patient Decision Support Support Centered PCMH Provides Improved Decision Support- For Patients c eHealthcare Teams Integrity - Service Excellen &
  • 7. Electronic Health Initiatives Project (eHIP) Integrity - Service - Excellence 7
  • 8. AHLTA on the) Information Highway Peak of Inflated Opportunity! Expectations Plateau of Swamp of Productivity Diminishing Vehicle of Returns Opportunity! Innovation Trigger Slope of Enlightenment Cliff of Obsolescence Trough of Disillusionment Time * Gartner Inc., chart from Mastering the HYPE CYCLE by Jackie Fenn and Mark Raskino Integrity - Service - Excellence
  • 9. Sec Def/Sec VA Decision Combined Efforts Provide the Best Future EHR Integrity - Service - Excellence
  • 10. Leading the Way with Open Source HOSPITAL PHARMACY VISIT Electronic Electronic PROVIDER RADIOLOGY Health Record Health Record OFFICE VISIT PUBLIC LAB SYSTEM HEALTH SERVICE Open-Source Provides Integration Without Barriers Integrity - Service - Excellence 10
  • 11. Integrating New Technology Digital Radiography Update - 100% of clinics now digital; ANG in progress - 65 of 79 DTFs are connected to WPAFB Central Archive - 4M radiographs transferred to Central Archive Dental Data System-Web (DDSW) ended May 11’ - CDA is now used 100% for SHARP metrics - Integrated with MiPACS Continued support of Cone Beam CT and Dolphin Imaging - Working toward central sustainment Improving Our Environment Of Care To Deliver Better Outcomes Integrity - Service - Excellence 11
  • 12. Enduring Academic Partnerships Dental Specialty Training Programs Post Graduate School of Dentistry to open June 2012 Partnership with USU to offer Masters degrees Advanced Education in General Dentistry Tri-Service Orthodontic Program USAF Dental Hygiene Program 10 scholarships per year; 70% retention rate for our AD RDHs Trident Technical College (SC) St. Petersburg College (FL) Certification for Dental Assistants and Lab Techs METC has partnered with the American Association of Dental Assistants 2 of the 3 required National Board exams now offered prior to graduation Currently have a 78% pass rate Education & Research – Absolutely Critical to Building & Sustaining the AFMS! Integrity - Service - Excellence 12
  • 13. Status of the Dental Corps End of FY 11 DC Officer Inventory by Commissioned Yrs of Service Personnel 140 120 AF Dentists on AD – 1024 (166 are students) 100 AF Authorized 920/Assigned 858 (93%) 80 Centrally Funded Contract Dentists- 68 60 Contract Dentist- 5 / GS Dentists- 9 40 20 Current Specialty Residents/Fellows-80 0 AEGD Residents-84 / GPR Residents-2 >1 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 Capt Maj Lt Col Col Auxiliaries Clinic Lab AF Authorized /Assigned 1746/1782 (102%) 395/375 (95%) AF AD Hygienists 48/38 (79%) GS Assistants/Hygienists/Lab 307/ 50 RDH 62 Centrally Contract Assistants/Hygienists/Lab 148 / 17 RDH 0 Contract Assistants/Hygienists/Lab 54 / 4 0 Integrity - Service - Excellence
  • 14. Dental Developmental Opportunities Education and Training >62 applications for 26 specialty training positions in FY12 New fellowship opportunities (Materials, Informatics, Implants) International Health Specialist (IHS) Positions at AFSOUTH, AFRICOM, and PACAF USU International Public Health Masters Program Dental: 1st AFMS AFSC selected for enlisted vectoring 2011 DT for Dental Techs / 260 MSgts Force Developed Integrity - Service - Excellence
  • 15. Dental Service Performance SHARP Metrics Goal Status Patient Satisfaction 95% 95.7% Oral Health (Class 1) 65% 64% Access to Care (days) 21 12 Readiness (Class 1/2) 95% 92.8% Performance Target -- Productivity (DWV) $345.8M $364.5M (105.4%) Integrity - Service - Excellence 15
  • 16. The Future is Here Hand-held, Battery-powered, Laser Cautery & Ablation Tool From Force Health Protection To Logistics To Portable Surgical Tools Automated Directed Information Energy & Data Sensors Collection (AIDC) Future CCATT Mission - Current CCATT Mission Wireless Reaching Beyond with Evolutionary Advances and Concepts Integrity - Service - Excellence 16
  • 17. Innovation & Insight to Recapture Care Specialty Hospitals Focused on Currency and Recapture Integrity - Service - Excellence 17
  • 18. Patient-Centered Care Ready: Reassure patient that you “know them” Accessible: Be there when the patient needs you Prepared: Respect patient and their time Precise: Clarify all treatment and follow-up GOAL! Organized: Don’t ask patient what you should know or have available in their medical record Respectful: Always answer phone calls/resolve patient concerns Thorough: Tell patient what to do if they feel worse Patient-Centered Care Begins with Access to Earn Trust! Integrity - Service - Excellence 18
  • 19. “TRUSTED CARE ANYWHERE” Integrity - Service - Excellence