Value Proposition canvas- Customer needs and pains
Microcredit and the culture of reciprocity
1. Bangko Kabayan: A Case Study of Microfinance and the Culture of Reciprocity Teresa Ganzon January 27, 2011
2. The Philippines Developing nation Population = 96 Million About 1/3 (32.9%) of whom live below the poverty line, earning less than $2 a day
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4. Economy of Communion A business does not exist to produce profits only for its owners, but for the following purposes: For those in need in the community For structures of formation For reinvestment into the company Paradigm consistent with the distributive nature of social enterprises
5. Paradigm Shift From traditional, collateral-backed lending to unsecured microfinance technology Strict monitoring of accounts Hiring and recruiting qualified field personnel Acquiring competencies in cash flow and character-based risk assessment
10. Clients giving back Community Development Officers (CDOs) rolling out the EntrepEskwela Program in different microfinance centers
11. Conclusion Transformation from a traditional, collateral-based lending institution into one that has been able to adopt microfinance unsecured lending Even as a microfinance-oriented institution, we have chosen to do things differently. We do not wish to grow in a manner where relationships from within the enterprise and with the clients will be secondary to “standardization and structure”. This is a challenge we face today – and every moment of our enterprise life: to balance the demands of business while not losing track that man and relationships are primary and central.