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Marketing to
Site Selectors


 January 9, 2012




                   ©2013 Ady Voltedge
Today’s Goals
Share what we’ve learned in working directly
with site selectors, the companies they
represent, and the EDOs who are trying to
market to them




                 Wyoming Economic Development   ©2013 Ady Voltedge   2
                    Association January 2013
About Ady Voltedge




    Wyoming Economic Development   ©2013 Ady Voltedge   3
       Association January 2013
Some of Our Clients




     Wyoming Economic Development   ©2013 Ady Voltedge   4
        Association January 2013
Communicating with Site Selectors




            Wyoming Economic Development   ©2013 Ady Voltedge   5
               Association January 2013
Inbound: Site Selector Mindset
• Client not EDO
• Sound recommendation
  with tight timeline
• Big picture to mundane
  details




                Wyoming Economic Development   ©2013 Ady Voltedge   6
                   Association January 2013
Who Are These Guys?
• Twenty-six are members of the Site Selectors
  Guild




                 Wyoming Economic Development   ©2013 Ady Voltedge   7
                    Association January 2013
Who Are These Guys?
• ~200 also regularly work on
  site selection
  projects, perhaps not as the
  majority of their business
• ~2,000 are commercial
  realtors, lawyers, and others
  who do some site selection
  projects (“part-timers”)
• Companies themselves

                  Wyoming Economic Development   ©2013 Ady Voltedge   8
                     Association January 2013
Inbound: Site Selection Process
                            Interaction
Step                                            Implication to EDO
                            with EDO
1. Company objectives.      None                Consider key reasons for relocating.
2. Countries and Multiple   None                Regional, state, MSA connections.
States
3. States and/or Regions    Website             Have to find your website via search
within a State                                  terms; must have first-pass information
                                                (community profile) and second pass
                                                information (by TI).
4. Short List               On-Site Visit       Responsiveness, understanding the
                                                prospect, differentiating, mitigating
                                                weaknesses.
5. Final Recommendation     Personal            Follow-through, documentation, ongoing
                            Contact             contact through relocation.



                                Wyoming Economic Development    ©2013 Ady Voltedge        9
                                   Association January 2013
How Do They Like to Be Reached?



      … it depends



           Wyoming Economic Development   ©2013 Ady Voltedge   10
              Association January 2013
How Do They NOT Like to Be Reached?
• One community at a time
• As part of communications that go to multiple
  stakeholders
• Without a clear message
• Without organized information delivered in a
  time-effective manner
• Without knowing who you are or what region
  you represent

                 Wyoming Economic Development   ©2013 Ady Voltedge   11
                    Association January 2013
Lessons for Inbound Communications
•   Be prepared.
•   Do your research.
•   Respond promptly.
•   Stick to the schedule.
•   Stop talking. Listen.




                    Wyoming Economic Development   ©2013 Ady Voltedge   12
                       Association January 2013
Value of Outbound Communications




           Wyoming Economic Development   ©2013 Ady Voltedge   13
              Association January 2013
Personal Visits
•   Larger region more impactful, limit to 2-3 people
•   Research the site selector, industries, specialties, etc.
•   Present a structured overview of your region
•   Offer to bring in lunch
•   Offer to pay for consultants’ time
•   Leave-behinds




                          Wyoming Economic Development   ©2013 Ady Voltedge   14
                             Association January 2013
Email or Print Newsletters




        Wyoming Economic Development   ©2013 Ady Voltedge   15
           Association January 2013
Wyoming Economic Development   ©2013 Ady Voltedge   16
   Association January 2013
Wyoming Economic Development   ©2013 Ady Voltedge   17
   Association January 2013
Wyoming Economic Development   ©2013 Ady Voltedge   18
   Association January 2013
Wyoming Economic Development   ©2013 Ady Voltedge   19
   Association January 2013
Wyoming Economic Development   ©2013 Ady Voltedge   20
   Association January 2013
Wyoming Economic Development   ©2013 Ady Voltedge   21
   Association January 2013
Wyoming Economic Development   ©2013 Ady Voltedge   22
   Association January 2013
Wyoming Economic Development   ©2013 Ady Voltedge   23
   Association January 2013
Direct Marketing




Wyoming Economic Development   ©2013 Ady Voltedge   24
   Association January 2013
Wyoming Economic Development   ©2013 Ady Voltedge   25
   Association January 2013
Wyoming Economic Development   ©2013 Ady Voltedge   26
   Association January 2013
Wyoming Economic Development   ©2013 Ady Voltedge   27
   Association January 2013
Advertising




              Wyoming Economic Development   ©2013 Ady Voltedge   28
                 Association January 2013
Websites




Wyoming Economic Development   ©2013 Ady Voltedge   29
   Association January 2013
Website Must-Have Elements
•   Contact info                 •   Incentives
•   Location                     •   Resources
•   Properties                   •   Target industries
•   Maps                         •   “Local” News
•   Data                         •   Positioning




                   Wyoming Economic Development   ©2013 Ady Voltedge   30
                      Association January 2013
Wyoming Economic Development   ©2013 Ady Voltedge   31
   Association January 2013
WEDA October 18, 2012   ©2013 Ady Voltedge   32
WEDA October 18, 2012   ©2013 Ady Voltedge   33
WEDA October 18, 2012   ©2013 Ady Voltedge   34
WEDA October 18, 2012   ©2013 Ady Voltedge   35
WEDA October 18, 2012   ©2013 Ady Voltedge   36
Questions?

Janet L. Ady
Ady Voltedge
608.663.9218
jady@adyvoltedge.com




                       Wyoming Economic Development   ©2013 Ady Voltedge   37
                          Association January 2013

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Marketing to Site Selectors

  • 1. Marketing to Site Selectors January 9, 2012 ©2013 Ady Voltedge
  • 2. Today’s Goals Share what we’ve learned in working directly with site selectors, the companies they represent, and the EDOs who are trying to market to them Wyoming Economic Development ©2013 Ady Voltedge 2 Association January 2013
  • 3. About Ady Voltedge Wyoming Economic Development ©2013 Ady Voltedge 3 Association January 2013
  • 4. Some of Our Clients Wyoming Economic Development ©2013 Ady Voltedge 4 Association January 2013
  • 5. Communicating with Site Selectors Wyoming Economic Development ©2013 Ady Voltedge 5 Association January 2013
  • 6. Inbound: Site Selector Mindset • Client not EDO • Sound recommendation with tight timeline • Big picture to mundane details Wyoming Economic Development ©2013 Ady Voltedge 6 Association January 2013
  • 7. Who Are These Guys? • Twenty-six are members of the Site Selectors Guild Wyoming Economic Development ©2013 Ady Voltedge 7 Association January 2013
  • 8. Who Are These Guys? • ~200 also regularly work on site selection projects, perhaps not as the majority of their business • ~2,000 are commercial realtors, lawyers, and others who do some site selection projects (“part-timers”) • Companies themselves Wyoming Economic Development ©2013 Ady Voltedge 8 Association January 2013
  • 9. Inbound: Site Selection Process Interaction Step Implication to EDO with EDO 1. Company objectives. None Consider key reasons for relocating. 2. Countries and Multiple None Regional, state, MSA connections. States 3. States and/or Regions Website Have to find your website via search within a State terms; must have first-pass information (community profile) and second pass information (by TI). 4. Short List On-Site Visit Responsiveness, understanding the prospect, differentiating, mitigating weaknesses. 5. Final Recommendation Personal Follow-through, documentation, ongoing Contact contact through relocation. Wyoming Economic Development ©2013 Ady Voltedge 9 Association January 2013
  • 10. How Do They Like to Be Reached? … it depends Wyoming Economic Development ©2013 Ady Voltedge 10 Association January 2013
  • 11. How Do They NOT Like to Be Reached? • One community at a time • As part of communications that go to multiple stakeholders • Without a clear message • Without organized information delivered in a time-effective manner • Without knowing who you are or what region you represent Wyoming Economic Development ©2013 Ady Voltedge 11 Association January 2013
  • 12. Lessons for Inbound Communications • Be prepared. • Do your research. • Respond promptly. • Stick to the schedule. • Stop talking. Listen. Wyoming Economic Development ©2013 Ady Voltedge 12 Association January 2013
  • 13. Value of Outbound Communications Wyoming Economic Development ©2013 Ady Voltedge 13 Association January 2013
  • 14. Personal Visits • Larger region more impactful, limit to 2-3 people • Research the site selector, industries, specialties, etc. • Present a structured overview of your region • Offer to bring in lunch • Offer to pay for consultants’ time • Leave-behinds Wyoming Economic Development ©2013 Ady Voltedge 14 Association January 2013
  • 15. Email or Print Newsletters Wyoming Economic Development ©2013 Ady Voltedge 15 Association January 2013
  • 16. Wyoming Economic Development ©2013 Ady Voltedge 16 Association January 2013
  • 17. Wyoming Economic Development ©2013 Ady Voltedge 17 Association January 2013
  • 18. Wyoming Economic Development ©2013 Ady Voltedge 18 Association January 2013
  • 19. Wyoming Economic Development ©2013 Ady Voltedge 19 Association January 2013
  • 20. Wyoming Economic Development ©2013 Ady Voltedge 20 Association January 2013
  • 21. Wyoming Economic Development ©2013 Ady Voltedge 21 Association January 2013
  • 22. Wyoming Economic Development ©2013 Ady Voltedge 22 Association January 2013
  • 23. Wyoming Economic Development ©2013 Ady Voltedge 23 Association January 2013
  • 24. Direct Marketing Wyoming Economic Development ©2013 Ady Voltedge 24 Association January 2013
  • 25. Wyoming Economic Development ©2013 Ady Voltedge 25 Association January 2013
  • 26. Wyoming Economic Development ©2013 Ady Voltedge 26 Association January 2013
  • 27. Wyoming Economic Development ©2013 Ady Voltedge 27 Association January 2013
  • 28. Advertising Wyoming Economic Development ©2013 Ady Voltedge 28 Association January 2013
  • 29. Websites Wyoming Economic Development ©2013 Ady Voltedge 29 Association January 2013
  • 30. Website Must-Have Elements • Contact info • Incentives • Location • Resources • Properties • Target industries • Maps • “Local” News • Data • Positioning Wyoming Economic Development ©2013 Ady Voltedge 30 Association January 2013
  • 31. Wyoming Economic Development ©2013 Ady Voltedge 31 Association January 2013
  • 32. WEDA October 18, 2012 ©2013 Ady Voltedge 32
  • 33. WEDA October 18, 2012 ©2013 Ady Voltedge 33
  • 34. WEDA October 18, 2012 ©2013 Ady Voltedge 34
  • 35. WEDA October 18, 2012 ©2013 Ady Voltedge 35
  • 36. WEDA October 18, 2012 ©2013 Ady Voltedge 36
  • 37. Questions? Janet L. Ady Ady Voltedge 608.663.9218 jady@adyvoltedge.com Wyoming Economic Development ©2013 Ady Voltedge 37 Association January 2013

Editor's Notes

  1. Reorder these based on the effectiveness noted in DCI reportPossibly put these on a four-box to show effectiveness and cost.