1. To Whom It May Concern:
Adriana Perez Cisneros has worked in my team as a Global Workforce Senior Specialist in
Teletech Argentina during 2 and a half years. While under my supervision, her responsibilities
have included Intra-day staffing and employees schedule allocation, budget reporting, and Real-
time monitoring of actual Call Center interactions.
She has established an outstanding relationship with her team mates and Client managers.
Adriana is highly respected by the people who work under her supervision, she is organized,
efficient, extremely competent, and has an excellent rapport with people. Her communication
skills, both written and verbal, are excellent.
Adriana has done an excellent job and I would highly recommend her for a position with any
organization. Please let me know if I can provide you with any further information. I can be
reached at martinalejandroramirez1@gmail.com or +5411 1559494450
Respectfully,
Martin Ramirez
Former Global Workforce Manager
Teletech Argentina