CNL Software PSIM Presentation - Information Management within Physical Security

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Information Management
within Physical Security
CNL Software

• Security has traditionally been seen as isolated from business
objectives
• This is now changing, security being required to work more with
business
• The security challenge is greater than ever, with increasingly
mobile workforces and mounting pressure for cost reductions
• Technology is aiding both existing challenges and supporting the
transition of security into other areas of business
• It is allowing security to do more with less people
• As a result security issues need to move to “C Level” and the
suppliers need to provide business solutions with IT like
technology to justify their inclusion at Board Level
Security is a business with serious challenges…
The Business of Security

• Grudge purchase
• Event driven
• Incompatible technology systems, on
own network
• Security undervalued
• Security isolated from other areas of
business
• Fear that greater integration would
compromise security, particularly IT
Traditional View
Realigning Security Objectives
Organisation Objectives
Security
Objectives

• Security touches so many elements within
a business
• It warrants understanding at “C” level and
throughout the business
• Security is adding greater operational
value at lower cost
• Security is an integral part of supply chain
• Protect and maintain
• Security is an integral part of HR
• Access is pretty universal
• Security is an integral part of marketing
• Security data can be used is many cases to
improve business results
• Security and Facilities are finding a lot of
common ground
• All facilities boil also down to sensors
Evolving View – Users Ready – Suppliers are Lagging*
Organisation Objectives
Security
Objectives
* = CNL view of suppliers

As security moves to Board level
- a problem arises with the need for a change in approach
Security decisions
C level decisions
What do we
need to get
this business
issue fixed
How do I get them
to buy a new
CCTV system?

• More and more data being generated by an increasing number of
security and facilities applications
• The need is to convert these vast amounts of data in useable
intelligence that provide business advantage
• Greater reliance on analytics as more is required from less
people, less focus on hardware
• Convergence of physical and logical security, requires a holistic
approach – IT and security have to work together at tackling
business issues
• Technology alone can not bring change, it needs to be led by IT
methodology to reduce cost, reduce risk and improve efficiencies
• Solving tough business issues will be led by those who understand
how to use the data available
Why do we need Information Management in Physical Security?
Information Management is Key

Managing information overload
Information Management is Key
Quality of
Response
Volume of
Data
Information
Management

Information into Business Intelligence
Real-time situation awareness - Know what is happening before anyone else
Collaboration - Fuel the exchange of ideas within and outside of security
Advanced visualization - Bring trends and ideas to life in the best format
Evidence retrieval - Gather, distribute and share intelligence rapidly
Unified reporting - Create reports that change organisational behavior
Risk analysis - Understand how and where risk affect your organisation
Dashboards - Manage, monitor & measure department performance

Following a huge over haul of the British Transport Police security
infrastructure for the 2012 Olympics, some significant operations
saving were identified and achieved
Challenge
• BTP are required to respond to ‘One Unders’, individuals who commit
suicide on the train lines and currently costs rail operators £ millions in
journey disruptions
• This previously took as much as half a day and involved heavy police costs
to discover whether it is an accident, homicide or suicide
Solution
• Security is now using visual data from a common operating picture to verify
incidents and to collect evidence, drastically reducing the time needed to
get the lines back up and running
Result
• It is now taking less than two hours to resolve, and is saving millions in both
policing time and journey disruptions
Example – Responding to ‘One Unders’
Improving Efficiencies and Reducing Cost

Major IT company has 110,000 employees in it’s Bangalore campus
Challenge
• The company cannot attract and retain the best talent without providing
safe and reliable travel for these workers
• To accommodate this, the company operates 2,500 busses
• Lone female employees are judged at particular risk on these busses
Solution
• Security teams are now using vehicle tracking systems, coupled GPRS
systems, on-board access control and panic alarms
• Security is immediately alerted when a vehicle is speeding, off route or
stopped in route for a prolonged period of time
• Alerts are prioritized if single females are travelling on the bus, identified
via the ACS system – live video from the bus is immediately available
Result
• Ensures staff safety, improves moral and makes each member feel
valued, particularly female members
Example – Protecting Female Passengers in India
Combining HR & Security Operations

Global IT company with over 26 locations in the UK
Challenge
• Costs included 24/7/365 security teams and office space in most
locations, these were expensive and growing annually
Solution
• They centralised all UK locations into a single National Operation Centre –
ACS, CCTV, Intruder and Fire Systems
• The number of control rooms reduced from fourteen to just one!
Results
• Drastically reduction in the number of security personnel
• Overall the ROI in security investment was reached in less than 18 months
• Opportunities to add even greater ROI from future data centre
monitoring, access compliance and improved SOPs
• A platform to build a global security shield
Example - Reducing Security Teams and Footprint
Reducing Man Guarding Costs

Connecting multiple systems around the globe to create one information based “Shield”
Reducing cost, improving efficiency and bringing greater visibility to the entire operation with
the ability to hand off operations to another center whenever needed
The Future - Global Security Shield

• Frost & Sullivan: Global Physical Security Information
Management Market – 28 June 2012
• http://www.frost.com/prod/servlet/press-
release.pag?docid=263099957
• IMS Research: What is PSIM software? - 1 December 2010
• http://imsresearch.com/news-events/press-
template.php?pr_id=1779
• Imperial Capital: PSIM Opens Up the Industry – September 2010
• http://www.cnlsoftware.com/media/whitePapers/PSIM_White_Paper
(September_2010).pdf
Further Reading

Web: www.cnlsoftware.com
Email: info@cnlsoftware.com
marketing@cnlsoftware.com
training@cnlsoftware.com
CNL Software
CNL House, Lansbury Estate
Lower Guildford Road
Knaphill
Surrey, GU21 2EP
United Kingdom
Tel. +44 (0) 1483 48 00 88
CNL Software
11715 Fox Road
Suite 400-190
Indianapolis
IN 46236
USA
Tel. +1 317 522 0313
Contact Details

CNL Software PSIM Presentation - Information Management within Physical Security

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