SlideShare uma empresa Scribd logo
1 de 33
PRADEEP RATHINAM, CEO, ADITI TECHNOLOGIES
@pradeeprat
SESSION
AGENDA
What does a CEO expect from a CIO – a personal story
What propels a CIO to the next level
Breakthrough CIOs in action - 3 case studies
PRADEEP RATHINAM, CEO, ADITI TECHNOLOGIES
@pradeeprat
www.aditi.com 4
www.aditi.com 5
www.aditi.com 6
“For a CIO to be asked to join a board,
they need to be known for work that is
broader than the CIO title.”
--Doreen Wright, former CIO, Campbell Soup Company, and
board member, Dean Foods and Crocs
www.aditi.com 7
WHEN I TOOK ON THE CEO MANDATE…
Change the
business
Expand the
Business
Optimize business
process
Support the
Business
Get Fundamentals
Right
THIS IS WHAT I FOCUS ON
EVERY CIOS LINKEDIN
PROFILE…
www.aditi.com 8
IT SEEMED TO ME,
 Focus on control.
 Focus on process and cost
optimization.
 Focus on internal audiences.
WHAT CIOs CARE FOR
www.aditi.com 9
THIS AD WAS WRITTEN WITH THAT
PERSON IN MIND
www.aditi.com 10
SO, I HIRED A DIRECTOR OF IT
Do not crash
Does not embarrass
Does not cost much
Keep business happy
Decrease cost
Increase efficiency
Increase Revenue
Extends to new business
Creates new industry
Change the
business
Expand the Business
Optimize business process
Support the
Business
Get Fundamentals
Right
PRADEEP RATHINAM, CEO, ADITI TECHNOLOGIES
@pradeeprat
www.aditi.com 12
45%
55%
Yes No
PercentageofRespondents(%)
CIO's
29%
71%
Yes No
CEO's/ Other senior
management
9%
91%
Yes No
Analysts and
Commentators
FEW UNDERSTAND WHAT A CIO DOES
Is there clarity regarding the definition of the role of the CIO?
Source: Deloitte and Cranfield University. Link.
www.aditi.com 13
AND FEWER DOLLARS ARE SUPPORTING THE CIO AGENDA
Source: Gartner CIO agenda insights 2013. Link
www.aditi.com 14
C.I.O
Career is Over
www.aditi.com 15
NOT QUITE. HERE ARE THE TOP PAID CIO
Rank Name Position as of 2013 Total Compensation
1 Filippo Passerini CIO and Group President, P&G $4,966,894
2 Robert B. Carter CIO, FedEx Corp. $4,867.443
3 Deborah Butler
CIO and Executive Vice President, Norfolk Southern
Corp.
$4,648,070
4 Anil Cheriyan CIO and Executive Vice President, SunTrust Banks Inc. $3,706,200
5 Suren Gupta Executive Vice President, Allstate Corp. $3,569,999
6 Matt Carey CIO and Executive Vice President, Home Depot Inc. $3,481,311
7 J. David Thompson CIO and Executive Vice President, Western Union Co. $3,442,699
8 David Barnes CIO and Senior Vice President, United Parcel Service Inc. $3,130,530
9 Stephen Gillett Executive Vice President, Best Buy Co. $2,961,239
10 Ron Griffin CIO and Senior Vice President, AutoZone Inc. $2,739,331
AVERAGE $3,265,144
Source: Compiled by Janco Associates, Based on SEC Filings
www.aditi.com 16
WE GET TO WORK WITH A LOT OF TECHNOLOGY LEADERS WHO ARE THRIVING
S/W PLATFORMS S/W PRODUCTS S/W DEVICES RETAIL GAMING EDU + CONTENTREC. SERVICES
www.aditi.com 17
Driving Business Innovation
Game Changer 10x
Cultivating the IT – Business
relationship
Developing business
strategy
Improving IT operations
Deploying new systems
Controlling costs
WHAT DIFFERENTIATES THEM
Cost Center 1x
www.aditi.com 18
Driving Business Innovation
Game Changer 10x
Cultivating the IT – Business
relationship
Developing business
strategy
Improving IT operations
Deploying new systems
Controlling costs
WHAT DIFFERENTIATES THEM
Cost Center 1x
CHANGE THE BUSINESS RUN THE BUSINESS
www.aditi.com 19
Source: The 2014 CIO Agenda, Gartner
FROM COST TO CUSTOMER
www.aditi.com 20
Inventory, yield
Collaboration, LOB systems
HR, finance, supply chain
Middleware, back office systems
Mobile, web and search
Targeted offers, in-store kiosks
Loyalty programs, sweepstakes
Social and eCRM
Customer Analytics and insights
SYSTEMS OF
ENGAGEMENT
(Customer facing systems)
SYSTEMS OF RECORD
(Operational systems)
CEO/CMO/CIO++
CTO/ CIO--
MOVING FROM SYSTEMS OF RECORD TO SYSTEMS OF ENGAGEMENT
www.aditi.com 21
THE NEW CIO IS CIO++
Chief
Technology
Officer
Chief
Digital
Officer
Chief Data
/ Analytics
Officer
Chief
Innovation
Officer
CIO ++
www.aditi.com 22
THIS IS WHAT WILL GET YOU PROMOTED
Source: CIO Executive
Council and Egon Zehnder
PRADEEP RATHINAM, CEO, ADITI TECHNOLOGIES
@pradeeprat
www.aditi.com 24
SYSTEMS OF ENGAGEMENT
DEEPLY CONNECTED CUSTOMER
CONVERSATIONS
AGILITY OF EXECUTION
THE 3 PILLARS OF CIO++ AGENDA
www.aditi.com 25
MEET THE NEW AGE CIO++ – MITTU SRIDHARA
Changing Business Trajectory with Systems of Engagement
Group CIO – TUI
At Ladbrokes - formulated
and delivered a three year
multi-channel, end-to-end
technology strategy
At Sabre, led a team which
delivered innovative
products that helped the
company generate around
$250m.
As CIO of Avis Europe
delivered a customer-facing
system.
One core platform across
business & application
integration
Investments in
Multichannel Commerce
suite
Developed industry
leading app to reach
customers
Big Data and Analytics to
build a single view of
customer
Combining personal
advice and service with
digital
www.aditi.com 26
ABOUT TUI
Formed in 2007, by the merger of First Choice Holidays, and travel
division of TUI AG
Operates in over 180 countries, serving 30 million customers, with
over 3500 retail stores in EU
Revenue of £14.5 billion, £490 million operating profit
Over 240 trusted brands, ranked as either #1 or #2 brand in the core
markets
Largest distributor of accommodation globally, with over 150mn
room nights a year
www.tui-group.com
www.tuitravelplc.com
Based in Crawley, West Sussex,
UK
www.aditi.com 27
SYSTEMS OF ENGAGEMENT LEADING TO BALANCE SHEET IMPACT
From transactions to a lifetime
relationship with Systems of
Engagement
• Seamlessly digital experience
• Make intelligent suggestions
• Customer centered personalization
• Omni-channel presence
www.aditi.com 28
CIO++ IMPERATIVE – 1 CONVERSATION ACROSS CHANNELS
WE HAVE BEEN FARMING CORN THE SAME WAY FOR 5000 YRS.
IT TOOK THEM LESS THAN 9 MONTHS TO SERIOUSLY CHANGE IT
www.aditi.com 30
Do not crash
Does not embarrass
Does not cost much
Keep business happy
Decrease cost
Increase efficiency
Increase Revenue
Extends to new business
Creates new industry
NO CIO EVER GOT PROMOTED FOR ‘RUNNING THE BUSINESS’
Change the
business
Expand the Business
Optimize business process
Support the
Business
Get Fundamentals
Right
www.aditi.com 31
Do not crash
Does not embarrass
Does not cost much
Keep business happy
Decrease cost
Increase efficiency
Increase Revenue
Extends to new business
Creates new industry
Change the
business
Expand the Business
Optimize business process
Support the
Business
Get Fundamentals
Right
THE CIO++ HAS ALREADY EARNED HIS PROMOTION
PRADEEP RATHINAM, CEO, ADITI TECHNOLOGIES
@pradeeprat
Web | Blog | Facebook | Twitter | LinkedIn

Mais conteúdo relacionado

Semelhante a No CIO Ever Got Promoted For….

50 most valuable brands of the year 2019
50 most valuable brands of the year 201950 most valuable brands of the year 2019
50 most valuable brands of the year 2019Pavan Kumar
 
Synthium Pitch Deck
Synthium Pitch Deck Synthium Pitch Deck
Synthium Pitch Deck Keith Mauppa
 
30 best small companies to watch by The Silicon Review
30 best small companies to watch by The Silicon Review30 best small companies to watch by The Silicon Review
30 best small companies to watch by The Silicon ReviewPavan Kumar
 
CTE Q1 FY17 investor_presentation
CTE Q1 FY17 investor_presentationCTE Q1 FY17 investor_presentation
CTE Q1 FY17 investor_presentationNilofar Nigar
 
An Anatomy of a Digital Audit (Digital Marketing Audit)
An Anatomy of a Digital Audit (Digital Marketing Audit)An Anatomy of a Digital Audit (Digital Marketing Audit)
An Anatomy of a Digital Audit (Digital Marketing Audit)Tim Bourgeois
 
Implementation of Solar-powered Smart (Automated) Irrigation.pptx
Implementation of Solar-powered Smart (Automated) Irrigation.pptxImplementation of Solar-powered Smart (Automated) Irrigation.pptx
Implementation of Solar-powered Smart (Automated) Irrigation.pptxNuralamHowlader1
 
Using Analytics for Market Analysis and Improved Procurement
Using Analytics for Market Analysis and Improved ProcurementUsing Analytics for Market Analysis and Improved Procurement
Using Analytics for Market Analysis and Improved Procurementaccenture
 
Ppt bigdataanalyticsfinanceprofessionals-big data, business analytics and fin...
Ppt bigdataanalyticsfinanceprofessionals-big data, business analytics and fin...Ppt bigdataanalyticsfinanceprofessionals-big data, business analytics and fin...
Ppt bigdataanalyticsfinanceprofessionals-big data, business analytics and fin...Aravindharamanan S
 
How Thomas Cook rocked at Business Transformation in 2019
How Thomas Cook rocked at Business Transformation in 2019How Thomas Cook rocked at Business Transformation in 2019
How Thomas Cook rocked at Business Transformation in 2019MarcLeeSmith
 
Intuit’s Annual Investor Day Presentation 2017
Intuit’s Annual Investor Day Presentation 2017Intuit’s Annual Investor Day Presentation 2017
Intuit’s Annual Investor Day Presentation 2017investorsintuitinc
 
kAustralian-Startup-Salary-Guide-21-22.pdf
kAustralian-Startup-Salary-Guide-21-22.pdfkAustralian-Startup-Salary-Guide-21-22.pdf
kAustralian-Startup-Salary-Guide-21-22.pdfMichaelKo22
 
LowRes_The_Next_Million_Oct2015_Final_ Magazine
LowRes_The_Next_Million_Oct2015_Final_ MagazineLowRes_The_Next_Million_Oct2015_Final_ Magazine
LowRes_The_Next_Million_Oct2015_Final_ MagazineRob Green
 
Super 30 companies of the year
Super 30 companies of the yearSuper 30 companies of the year
Super 30 companies of the yearPavan Kumar
 
George Schindler CGI Value Creation CGI Ratkaisu19
George Schindler CGI Value Creation CGI Ratkaisu19George Schindler CGI Value Creation CGI Ratkaisu19
George Schindler CGI Value Creation CGI Ratkaisu19CGI Suomi
 
TCS_Investor_Relations_Presentation_3Q22.pptx
TCS_Investor_Relations_Presentation_3Q22.pptxTCS_Investor_Relations_Presentation_3Q22.pptx
TCS_Investor_Relations_Presentation_3Q22.pptxRohitPai11
 
Value Creation in a Digital Economy WP
Value Creation in a Digital Economy WPValue Creation in a Digital Economy WP
Value Creation in a Digital Economy WPAlex Yerukhimov
 

Semelhante a No CIO Ever Got Promoted For…. (20)

50 most valuable brands of the year 2019
50 most valuable brands of the year 201950 most valuable brands of the year 2019
50 most valuable brands of the year 2019
 
Synthium Pitch Deck
Synthium Pitch Deck Synthium Pitch Deck
Synthium Pitch Deck
 
30 best small companies to watch by The Silicon Review
30 best small companies to watch by The Silicon Review30 best small companies to watch by The Silicon Review
30 best small companies to watch by The Silicon Review
 
CTE Q1 FY17 investor_presentation
CTE Q1 FY17 investor_presentationCTE Q1 FY17 investor_presentation
CTE Q1 FY17 investor_presentation
 
Q1 FY17 Investor Presentation
Q1 FY17 Investor PresentationQ1 FY17 Investor Presentation
Q1 FY17 Investor Presentation
 
The most ethical companies to watch 2019
The most ethical companies to watch 2019The most ethical companies to watch 2019
The most ethical companies to watch 2019
 
Go organic.pptx
Go organic.pptxGo organic.pptx
Go organic.pptx
 
An Anatomy of a Digital Audit (Digital Marketing Audit)
An Anatomy of a Digital Audit (Digital Marketing Audit)An Anatomy of a Digital Audit (Digital Marketing Audit)
An Anatomy of a Digital Audit (Digital Marketing Audit)
 
Implementation of Solar-powered Smart (Automated) Irrigation.pptx
Implementation of Solar-powered Smart (Automated) Irrigation.pptxImplementation of Solar-powered Smart (Automated) Irrigation.pptx
Implementation of Solar-powered Smart (Automated) Irrigation.pptx
 
Using Analytics for Market Analysis and Improved Procurement
Using Analytics for Market Analysis and Improved ProcurementUsing Analytics for Market Analysis and Improved Procurement
Using Analytics for Market Analysis and Improved Procurement
 
Ppt bigdataanalyticsfinanceprofessionals-big data, business analytics and fin...
Ppt bigdataanalyticsfinanceprofessionals-big data, business analytics and fin...Ppt bigdataanalyticsfinanceprofessionals-big data, business analytics and fin...
Ppt bigdataanalyticsfinanceprofessionals-big data, business analytics and fin...
 
How Thomas Cook rocked at Business Transformation in 2019
How Thomas Cook rocked at Business Transformation in 2019How Thomas Cook rocked at Business Transformation in 2019
How Thomas Cook rocked at Business Transformation in 2019
 
Intuit’s Annual Investor Day Presentation 2017
Intuit’s Annual Investor Day Presentation 2017Intuit’s Annual Investor Day Presentation 2017
Intuit’s Annual Investor Day Presentation 2017
 
Intuit Overview January 2017
Intuit Overview January 2017Intuit Overview January 2017
Intuit Overview January 2017
 
kAustralian-Startup-Salary-Guide-21-22.pdf
kAustralian-Startup-Salary-Guide-21-22.pdfkAustralian-Startup-Salary-Guide-21-22.pdf
kAustralian-Startup-Salary-Guide-21-22.pdf
 
LowRes_The_Next_Million_Oct2015_Final_ Magazine
LowRes_The_Next_Million_Oct2015_Final_ MagazineLowRes_The_Next_Million_Oct2015_Final_ Magazine
LowRes_The_Next_Million_Oct2015_Final_ Magazine
 
Super 30 companies of the year
Super 30 companies of the yearSuper 30 companies of the year
Super 30 companies of the year
 
George Schindler CGI Value Creation CGI Ratkaisu19
George Schindler CGI Value Creation CGI Ratkaisu19George Schindler CGI Value Creation CGI Ratkaisu19
George Schindler CGI Value Creation CGI Ratkaisu19
 
TCS_Investor_Relations_Presentation_3Q22.pptx
TCS_Investor_Relations_Presentation_3Q22.pptxTCS_Investor_Relations_Presentation_3Q22.pptx
TCS_Investor_Relations_Presentation_3Q22.pptx
 
Value Creation in a Digital Economy WP
Value Creation in a Digital Economy WPValue Creation in a Digital Economy WP
Value Creation in a Digital Economy WP
 

Mais de HARMAN Services

3 Dimensions Of Transformation
3 Dimensions Of Transformation3 Dimensions Of Transformation
3 Dimensions Of TransformationHARMAN Services
 
Testing Strategies to Deliver Consistent App Performance
Testing Strategies to Deliver Consistent App Performance Testing Strategies to Deliver Consistent App Performance
Testing Strategies to Deliver Consistent App Performance HARMAN Services
 
How to Manage APIs in your Enterprise for Maximum Reusability and Governance
How to Manage APIs in your Enterprise for Maximum Reusability and GovernanceHow to Manage APIs in your Enterprise for Maximum Reusability and Governance
How to Manage APIs in your Enterprise for Maximum Reusability and GovernanceHARMAN Services
 
Digital Transformation: Connected API Ecosystems
Digital Transformation: Connected API EcosystemsDigital Transformation: Connected API Ecosystems
Digital Transformation: Connected API EcosystemsHARMAN Services
 
Webinar - Transforming Manufacturing with IoT
Webinar - Transforming Manufacturing with IoTWebinar - Transforming Manufacturing with IoT
Webinar - Transforming Manufacturing with IoTHARMAN Services
 
Microsoft Azure Explained - Hitesh D Kesharia
Microsoft Azure Explained - Hitesh D KeshariaMicrosoft Azure Explained - Hitesh D Kesharia
Microsoft Azure Explained - Hitesh D KeshariaHARMAN Services
 
15 Big Data Billionaires
15 Big Data Billionaires15 Big Data Billionaires
15 Big Data BillionairesHARMAN Services
 
Digital Transformation in Travel
Digital Transformation in TravelDigital Transformation in Travel
Digital Transformation in TravelHARMAN Services
 
Digital Transformation in Retail
Digital Transformation in RetailDigital Transformation in Retail
Digital Transformation in RetailHARMAN Services
 
Digital Transformation in Media
Digital Transformation in MediaDigital Transformation in Media
Digital Transformation in MediaHARMAN Services
 
Digital Transformation in Hospitality
Digital Transformation in HospitalityDigital Transformation in Hospitality
Digital Transformation in HospitalityHARMAN Services
 
Introduction to Microsoft Azure HD Insight by Dattatrey Sindhol
Introduction to Microsoft Azure HD Insight by Dattatrey Sindhol Introduction to Microsoft Azure HD Insight by Dattatrey Sindhol
Introduction to Microsoft Azure HD Insight by Dattatrey Sindhol HARMAN Services
 
Top LinkedIn Influencers Every CIO Must Follow
Top LinkedIn Influencers Every CIO Must Follow Top LinkedIn Influencers Every CIO Must Follow
Top LinkedIn Influencers Every CIO Must Follow HARMAN Services
 
Ladbrokes and Aditi - Digital Transformation Case study
Ladbrokes and Aditi - Digital Transformation Case study Ladbrokes and Aditi - Digital Transformation Case study
Ladbrokes and Aditi - Digital Transformation Case study HARMAN Services
 
How Internet of Things (IoT) is Reshaping the Automotive Sector - Infographic
How Internet of Things (IoT) is Reshaping the Automotive Sector - InfographicHow Internet of Things (IoT) is Reshaping the Automotive Sector - Infographic
How Internet of Things (IoT) is Reshaping the Automotive Sector - InfographicHARMAN Services
 
Finding the important bugs- A talk by John Scarborough, Director of Testing, ...
Finding the important bugs- A talk by John Scarborough, Director of Testing, ...Finding the important bugs- A talk by John Scarborough, Director of Testing, ...
Finding the important bugs- A talk by John Scarborough, Director of Testing, ...HARMAN Services
 
Analyzing Gartner's CIO Study: Fliping to Digital Leadership
Analyzing Gartner's CIO Study: Fliping to Digital Leadership Analyzing Gartner's CIO Study: Fliping to Digital Leadership
Analyzing Gartner's CIO Study: Fliping to Digital Leadership HARMAN Services
 
24 Connected Car features to look out for before the release of Bond 24
24 Connected Car features to look out for before the release of Bond 2424 Connected Car features to look out for before the release of Bond 24
24 Connected Car features to look out for before the release of Bond 24HARMAN Services
 
Webinar: How I Met Your Connected Customer
Webinar: How I Met Your Connected CustomerWebinar: How I Met Your Connected Customer
Webinar: How I Met Your Connected CustomerHARMAN Services
 
5 Takeaways From The UX India Conference
5 Takeaways From The UX India Conference5 Takeaways From The UX India Conference
5 Takeaways From The UX India ConferenceHARMAN Services
 

Mais de HARMAN Services (20)

3 Dimensions Of Transformation
3 Dimensions Of Transformation3 Dimensions Of Transformation
3 Dimensions Of Transformation
 
Testing Strategies to Deliver Consistent App Performance
Testing Strategies to Deliver Consistent App Performance Testing Strategies to Deliver Consistent App Performance
Testing Strategies to Deliver Consistent App Performance
 
How to Manage APIs in your Enterprise for Maximum Reusability and Governance
How to Manage APIs in your Enterprise for Maximum Reusability and GovernanceHow to Manage APIs in your Enterprise for Maximum Reusability and Governance
How to Manage APIs in your Enterprise for Maximum Reusability and Governance
 
Digital Transformation: Connected API Ecosystems
Digital Transformation: Connected API EcosystemsDigital Transformation: Connected API Ecosystems
Digital Transformation: Connected API Ecosystems
 
Webinar - Transforming Manufacturing with IoT
Webinar - Transforming Manufacturing with IoTWebinar - Transforming Manufacturing with IoT
Webinar - Transforming Manufacturing with IoT
 
Microsoft Azure Explained - Hitesh D Kesharia
Microsoft Azure Explained - Hitesh D KeshariaMicrosoft Azure Explained - Hitesh D Kesharia
Microsoft Azure Explained - Hitesh D Kesharia
 
15 Big Data Billionaires
15 Big Data Billionaires15 Big Data Billionaires
15 Big Data Billionaires
 
Digital Transformation in Travel
Digital Transformation in TravelDigital Transformation in Travel
Digital Transformation in Travel
 
Digital Transformation in Retail
Digital Transformation in RetailDigital Transformation in Retail
Digital Transformation in Retail
 
Digital Transformation in Media
Digital Transformation in MediaDigital Transformation in Media
Digital Transformation in Media
 
Digital Transformation in Hospitality
Digital Transformation in HospitalityDigital Transformation in Hospitality
Digital Transformation in Hospitality
 
Introduction to Microsoft Azure HD Insight by Dattatrey Sindhol
Introduction to Microsoft Azure HD Insight by Dattatrey Sindhol Introduction to Microsoft Azure HD Insight by Dattatrey Sindhol
Introduction to Microsoft Azure HD Insight by Dattatrey Sindhol
 
Top LinkedIn Influencers Every CIO Must Follow
Top LinkedIn Influencers Every CIO Must Follow Top LinkedIn Influencers Every CIO Must Follow
Top LinkedIn Influencers Every CIO Must Follow
 
Ladbrokes and Aditi - Digital Transformation Case study
Ladbrokes and Aditi - Digital Transformation Case study Ladbrokes and Aditi - Digital Transformation Case study
Ladbrokes and Aditi - Digital Transformation Case study
 
How Internet of Things (IoT) is Reshaping the Automotive Sector - Infographic
How Internet of Things (IoT) is Reshaping the Automotive Sector - InfographicHow Internet of Things (IoT) is Reshaping the Automotive Sector - Infographic
How Internet of Things (IoT) is Reshaping the Automotive Sector - Infographic
 
Finding the important bugs- A talk by John Scarborough, Director of Testing, ...
Finding the important bugs- A talk by John Scarborough, Director of Testing, ...Finding the important bugs- A talk by John Scarborough, Director of Testing, ...
Finding the important bugs- A talk by John Scarborough, Director of Testing, ...
 
Analyzing Gartner's CIO Study: Fliping to Digital Leadership
Analyzing Gartner's CIO Study: Fliping to Digital Leadership Analyzing Gartner's CIO Study: Fliping to Digital Leadership
Analyzing Gartner's CIO Study: Fliping to Digital Leadership
 
24 Connected Car features to look out for before the release of Bond 24
24 Connected Car features to look out for before the release of Bond 2424 Connected Car features to look out for before the release of Bond 24
24 Connected Car features to look out for before the release of Bond 24
 
Webinar: How I Met Your Connected Customer
Webinar: How I Met Your Connected CustomerWebinar: How I Met Your Connected Customer
Webinar: How I Met Your Connected Customer
 
5 Takeaways From The UX India Conference
5 Takeaways From The UX India Conference5 Takeaways From The UX India Conference
5 Takeaways From The UX India Conference
 

Último

From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsFrom Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsCIToolkit
 
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixUnlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixCIToolkit
 
Shaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful ThinkingShaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful ThinkingGiuseppe De Simone
 
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证jdkhjh
 
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...CIToolkit
 
Management and managerial skills training manual.pdf
Management and managerial skills training manual.pdfManagement and managerial skills training manual.pdf
Management and managerial skills training manual.pdffillmonipdc
 
LPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business SectorLPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business Sectorthomas851723
 
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Giuseppe De Simone
 
Reflecting, turning experience into insight
Reflecting, turning experience into insightReflecting, turning experience into insight
Reflecting, turning experience into insightWayne Abrahams
 
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchFarmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchRashtriya Kisan Manch
 
How-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionHow-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionCIToolkit
 
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingSimplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingCIToolkit
 
Fifteenth Finance Commission Presentation
Fifteenth Finance Commission PresentationFifteenth Finance Commission Presentation
Fifteenth Finance Commission Presentationmintusiprd
 
Introduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-EngineeringIntroduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-Engineeringthomas851723
 
Motivational theories an leadership skills
Motivational theories an leadership skillsMotivational theories an leadership skills
Motivational theories an leadership skillskristinalimarenko7
 
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramBeyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramCIToolkit
 
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)jennyeacort
 
LPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations ReviewLPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations Reviewthomas851723
 
Measuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsMeasuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsCIToolkit
 

Último (20)

From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsFrom Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
 
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixUnlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
 
Shaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful ThinkingShaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful Thinking
 
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Servicesauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
 
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
 
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
 
Management and managerial skills training manual.pdf
Management and managerial skills training manual.pdfManagement and managerial skills training manual.pdf
Management and managerial skills training manual.pdf
 
LPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business SectorLPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business Sector
 
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
 
Reflecting, turning experience into insight
Reflecting, turning experience into insightReflecting, turning experience into insight
Reflecting, turning experience into insight
 
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchFarmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
 
How-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionHow-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem Resolution
 
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingSimplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
 
Fifteenth Finance Commission Presentation
Fifteenth Finance Commission PresentationFifteenth Finance Commission Presentation
Fifteenth Finance Commission Presentation
 
Introduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-EngineeringIntroduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-Engineering
 
Motivational theories an leadership skills
Motivational theories an leadership skillsMotivational theories an leadership skills
Motivational theories an leadership skills
 
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramBeyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
 
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
 
LPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations ReviewLPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations Review
 
Measuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsMeasuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield Metrics
 

No CIO Ever Got Promoted For….

  • 1. PRADEEP RATHINAM, CEO, ADITI TECHNOLOGIES @pradeeprat
  • 2. SESSION AGENDA What does a CEO expect from a CIO – a personal story What propels a CIO to the next level Breakthrough CIOs in action - 3 case studies
  • 3. PRADEEP RATHINAM, CEO, ADITI TECHNOLOGIES @pradeeprat
  • 6. www.aditi.com 6 “For a CIO to be asked to join a board, they need to be known for work that is broader than the CIO title.” --Doreen Wright, former CIO, Campbell Soup Company, and board member, Dean Foods and Crocs
  • 7. www.aditi.com 7 WHEN I TOOK ON THE CEO MANDATE… Change the business Expand the Business Optimize business process Support the Business Get Fundamentals Right THIS IS WHAT I FOCUS ON EVERY CIOS LINKEDIN PROFILE…
  • 8. www.aditi.com 8 IT SEEMED TO ME,  Focus on control.  Focus on process and cost optimization.  Focus on internal audiences. WHAT CIOs CARE FOR
  • 9. www.aditi.com 9 THIS AD WAS WRITTEN WITH THAT PERSON IN MIND
  • 10. www.aditi.com 10 SO, I HIRED A DIRECTOR OF IT Do not crash Does not embarrass Does not cost much Keep business happy Decrease cost Increase efficiency Increase Revenue Extends to new business Creates new industry Change the business Expand the Business Optimize business process Support the Business Get Fundamentals Right
  • 11. PRADEEP RATHINAM, CEO, ADITI TECHNOLOGIES @pradeeprat
  • 12. www.aditi.com 12 45% 55% Yes No PercentageofRespondents(%) CIO's 29% 71% Yes No CEO's/ Other senior management 9% 91% Yes No Analysts and Commentators FEW UNDERSTAND WHAT A CIO DOES Is there clarity regarding the definition of the role of the CIO? Source: Deloitte and Cranfield University. Link.
  • 13. www.aditi.com 13 AND FEWER DOLLARS ARE SUPPORTING THE CIO AGENDA Source: Gartner CIO agenda insights 2013. Link
  • 15. www.aditi.com 15 NOT QUITE. HERE ARE THE TOP PAID CIO Rank Name Position as of 2013 Total Compensation 1 Filippo Passerini CIO and Group President, P&G $4,966,894 2 Robert B. Carter CIO, FedEx Corp. $4,867.443 3 Deborah Butler CIO and Executive Vice President, Norfolk Southern Corp. $4,648,070 4 Anil Cheriyan CIO and Executive Vice President, SunTrust Banks Inc. $3,706,200 5 Suren Gupta Executive Vice President, Allstate Corp. $3,569,999 6 Matt Carey CIO and Executive Vice President, Home Depot Inc. $3,481,311 7 J. David Thompson CIO and Executive Vice President, Western Union Co. $3,442,699 8 David Barnes CIO and Senior Vice President, United Parcel Service Inc. $3,130,530 9 Stephen Gillett Executive Vice President, Best Buy Co. $2,961,239 10 Ron Griffin CIO and Senior Vice President, AutoZone Inc. $2,739,331 AVERAGE $3,265,144 Source: Compiled by Janco Associates, Based on SEC Filings
  • 16. www.aditi.com 16 WE GET TO WORK WITH A LOT OF TECHNOLOGY LEADERS WHO ARE THRIVING S/W PLATFORMS S/W PRODUCTS S/W DEVICES RETAIL GAMING EDU + CONTENTREC. SERVICES
  • 17. www.aditi.com 17 Driving Business Innovation Game Changer 10x Cultivating the IT – Business relationship Developing business strategy Improving IT operations Deploying new systems Controlling costs WHAT DIFFERENTIATES THEM Cost Center 1x
  • 18. www.aditi.com 18 Driving Business Innovation Game Changer 10x Cultivating the IT – Business relationship Developing business strategy Improving IT operations Deploying new systems Controlling costs WHAT DIFFERENTIATES THEM Cost Center 1x CHANGE THE BUSINESS RUN THE BUSINESS
  • 19. www.aditi.com 19 Source: The 2014 CIO Agenda, Gartner FROM COST TO CUSTOMER
  • 20. www.aditi.com 20 Inventory, yield Collaboration, LOB systems HR, finance, supply chain Middleware, back office systems Mobile, web and search Targeted offers, in-store kiosks Loyalty programs, sweepstakes Social and eCRM Customer Analytics and insights SYSTEMS OF ENGAGEMENT (Customer facing systems) SYSTEMS OF RECORD (Operational systems) CEO/CMO/CIO++ CTO/ CIO-- MOVING FROM SYSTEMS OF RECORD TO SYSTEMS OF ENGAGEMENT
  • 21. www.aditi.com 21 THE NEW CIO IS CIO++ Chief Technology Officer Chief Digital Officer Chief Data / Analytics Officer Chief Innovation Officer CIO ++
  • 22. www.aditi.com 22 THIS IS WHAT WILL GET YOU PROMOTED Source: CIO Executive Council and Egon Zehnder
  • 23. PRADEEP RATHINAM, CEO, ADITI TECHNOLOGIES @pradeeprat
  • 24. www.aditi.com 24 SYSTEMS OF ENGAGEMENT DEEPLY CONNECTED CUSTOMER CONVERSATIONS AGILITY OF EXECUTION THE 3 PILLARS OF CIO++ AGENDA
  • 25. www.aditi.com 25 MEET THE NEW AGE CIO++ – MITTU SRIDHARA Changing Business Trajectory with Systems of Engagement Group CIO – TUI At Ladbrokes - formulated and delivered a three year multi-channel, end-to-end technology strategy At Sabre, led a team which delivered innovative products that helped the company generate around $250m. As CIO of Avis Europe delivered a customer-facing system. One core platform across business & application integration Investments in Multichannel Commerce suite Developed industry leading app to reach customers Big Data and Analytics to build a single view of customer Combining personal advice and service with digital
  • 26. www.aditi.com 26 ABOUT TUI Formed in 2007, by the merger of First Choice Holidays, and travel division of TUI AG Operates in over 180 countries, serving 30 million customers, with over 3500 retail stores in EU Revenue of £14.5 billion, £490 million operating profit Over 240 trusted brands, ranked as either #1 or #2 brand in the core markets Largest distributor of accommodation globally, with over 150mn room nights a year www.tui-group.com www.tuitravelplc.com Based in Crawley, West Sussex, UK
  • 27. www.aditi.com 27 SYSTEMS OF ENGAGEMENT LEADING TO BALANCE SHEET IMPACT From transactions to a lifetime relationship with Systems of Engagement • Seamlessly digital experience • Make intelligent suggestions • Customer centered personalization • Omni-channel presence
  • 28. www.aditi.com 28 CIO++ IMPERATIVE – 1 CONVERSATION ACROSS CHANNELS
  • 29. WE HAVE BEEN FARMING CORN THE SAME WAY FOR 5000 YRS. IT TOOK THEM LESS THAN 9 MONTHS TO SERIOUSLY CHANGE IT
  • 30. www.aditi.com 30 Do not crash Does not embarrass Does not cost much Keep business happy Decrease cost Increase efficiency Increase Revenue Extends to new business Creates new industry NO CIO EVER GOT PROMOTED FOR ‘RUNNING THE BUSINESS’ Change the business Expand the Business Optimize business process Support the Business Get Fundamentals Right
  • 31. www.aditi.com 31 Do not crash Does not embarrass Does not cost much Keep business happy Decrease cost Increase efficiency Increase Revenue Extends to new business Creates new industry Change the business Expand the Business Optimize business process Support the Business Get Fundamentals Right THE CIO++ HAS ALREADY EARNED HIS PROMOTION
  • 32. PRADEEP RATHINAM, CEO, ADITI TECHNOLOGIES @pradeeprat
  • 33. Web | Blog | Facebook | Twitter | LinkedIn

Notas do Editor

  1. Instead of a comparison, this one works better with a prescription. And ties in nicely with the next slide. They concentrate 10x on game changing items and 1x on lights on stuff.
  2. Instead of a comparison, this one works better with a prescription. And ties in nicely with the next slide. They concentrate 10x on game changing items and 1x on lights on stuff.
  3. Source: Gartner, Econsultancy survey