Falcon Invoice Discounting: Empowering Your Business Growth
Need for Process Management in IT and ITES
1. Chandra Kumar Raman Lead – Quality / Master Black Belt – HP President – SPIN Chennai [email_address]
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7. Indian IT Industry CAGR: 21% IT-BPO Industry size $28.1 Bn $37.4 Bn $47.9 Bn $62.9 Bn $69.4 Bn $73.1 Bn The industry continues to be an export led sector with foreign providers accounting for over 30% of the total market
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11. Gartner @ Economic times Nov 28, 2008 How about the competitors India’s Outsourcing Rating Criterion Rating Language Very good Government support Excellent Labor pool Excellent Infrastructure Fair Education system Very good Cost Very good Political and Economic Environment Very good Cultural compatibility Good Global and Legal Maturity Very good Data and Intellectual property, Security and privacy Good
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22. Salaries vs Profit Salaries Other OH Profit 55-60 X 18-22 Above numbers are in % Salaries Other OH Profit Say 55 25 20 Y1 55+6=61 25 14 Y2 67 25 8 Y3 73 25 2 Y4 80 25 -5
26. Process flow Software Engineering Process Project Management Process Software Development
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28. Recommendation to Shift FROM TO Any Academic Projects Projects on Emerging Technologies /Business Areas Focus merely on Technical learning Soft Skill Sheer Class-room lectures Application of Technical knowledge Academic Qualification Promotion of Additional Certifications Aligning to curriculum Forums of Industry (i.e. ASQ, SPIN , IEEE, CSI, PMI etc) Faculties to look forward to academicians To Industrialists to bring the needs to lecture hall
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31. Thank you ! Coordinates: Raman Chandra Kumar [email_address] 9840712755
Notas do Editor
Sources: India Inc.: An Overview of the Indian IT-BPO Industry – NASSCOM (Apr 2010) Indian IT-BPO Industry 2009: NASSCOM Analysis – NASSCOM (Feb 2009) Asia-Oceania Vision 2020: Enabling IT leadership through collaboration – KPMG (2009)
India Inc. - An Overview of the Indian IT-BPO Industry – NASSCOM, April 2010 Perspective 2020: Transform Business, Transform India – NASSCOM
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