SlideShare uma empresa Scribd logo
1 de 30
Baixar para ler offline
We Make Your Digital
Marketing Awesome & Lucrative
Create More Revenue
a lot
Erik Severinghaus
CEO
Long time in Email
(Founding team for iContact)
Big Data Nerd
Patent #20080320482A1
“Management of Grid Computing
Resources Based on Service Level
Environments”
Marketing Knowledge
Kellogg MBA
About The Speaker:
erik@simplerelevance.com | 312-569-9431 | @SimpleRelevance
About SimpleRelevance
Founded by a co-founder of market-leading
ESP iContact and Partner in IBM’s IT
Optimization consulting team with 10+ years
experience in digital marketing optimization.
Funded by top Venture Capitalists, incubated
at the 1871 technology center in Chicago.
Patent-pending algorithm from University of
Chicago researchers developed over 2+ years.
Market leading industry partners & Fortune
500 clients.
0
12.5
25
37.5
50
Mobile Social Display Search Email
Return on Investment per $1 Spent
Email is Still King
Source: Direct Marketing Association
Politics Sports Marketing
The World Is Changing
Math Men
Accounting 101
Income Statement How much money
did you make?
Cash Flows Statement How much cash
did that generate?
Balance Sheet What are your assets
and liabilities?
The Balance Sheet
Your email list is probably worth millions of dollars.
Youshouldtreatitlikeavaluableasset.
Mirrors Ecology
Business World
Understand The Value
The Challenge
√
√
√
marketers can’t make data
actionable for individuals
Most Email Is:
Batch & Blast
Maybe A|B Testing
Some Segmentation
Really Manual (“Hard”)
Email Should Be:
Personalized
Totally Data Driven
Automated (“Simple”)
Data
Math You Like
Personalized
Totally Data Driven
Automated (“Simple”)
30-300% Improvement
in Email Metrics
The Process
Segment at the Individual Level to improve messaging and
conversion with personalization
Close the Loop using data to continuously, automatically
optimize campaign with a iteration cycle measured in minutes
Define Dynamic Workflows to move prospects through the
funnel
ReportingDeploy CampaignSetup CampaignIdentify Segment
Full Loop Marketing
crm profiles
social shares,
likes, profile info,
email opens &clicks
cart purchases and clicks
First Party Data
Third Party Data
auto content creation,
demographics,
other metadata
Taking Action
optimized,
automated,
emails, tweets
andothermarketing
Use Cases
Optimize all email sends for time of day based on
likelihood of conversion.
Optimize all email subject lines for likelihood to open.
Optimize creative, location, subject line, and time of
day personalization for cross-sell messaging.
Optimize offers, creative, subject line, and time of day
targeting for upsell communication.
Profile
Li-Ning is the third largest sportswear
company in the world, a market leader
in Asia and emerging brand in the
United States receiving endorsements
from superstars such as Dwayne
Wade.
Challenge
When Li-Ning launched in the U.S.
they put tremendous emphasis on
establishing a relationship with their
customers. Because they were
different, Li-Ning wanted to
personalize their experience.
Solution
After launching, Li-Ning introduced
SimpleRelevance data
personalization into their email
campaigns
52% increase in revenue
20+% AOV increases
Improvement
Profile
The johnnie-O line has evolved into an
apparel and lifestyle brand distinctly
defined as "west coast prep". Items for
men, women, and children include
shirts, belts, hats, socks, sweatshirts,
and specialty items.
Challenge
johnnie-O wanted to increase online
sales by sending data driven,
personalized email marketing to its
customers
Solution
j o h n n i e - O i m p l e m e n t e d
SimpleRelevance’s product
recommendation engine into their
branded emails
Improvement 40-50% increase in revenue per email campaign
SimpleRelevance quickly became johnnie-O‘s most
successful marketing strategy from an ROI perspective
Profile
A successful Fortune 500 car
manufacturer with headquarters
overseas.
Produces standard as well as luxury
models.
Challenge
The manufacturer wanted to
incorporate SimpleRelevance’s data
analytics into their social media
marketing, specifically Twitter, to
influence customer’s purchase
decisions when car shopping.
Solution
SimpleRelevance created tailored
landing pages and integrated smart
analytics into a custom twitter
m o n i t o r i n g t o o l t h a t a l l o w e d
SimpleRelevance to deliver custom,
targeted tweets to users who had
tweeted about car shopping.
Improvement $160,000 in sales in the first month
“Those who get an offer [from SimpleRelevance] closed
2x more often than those who didn’t.“ – VP of Marketing
Get In Touch
Email: erik@simplerelevance.com
Cell: 202-431-5699
Office: 312-569-9431
Twitter: @SimpleRelevance
http://www.simplerelevance.com
How It Works
The SimpleRelevance engine tracks and analyzes every interaction
between each customer and your email marketing.
For each message, we track a plethora of data points including:
Time Of Day and Day of Week
“From” Address, Subject Line, Word Count
What Creative & Content Was Included
What Links Were Clicked
We correlate those responses with each customer, as well as the existing
demographic and psychographic data to build a predictive model for
each individual customer.
We continuously learn with every interaction, so the system gets smarter
with time.
Because the algorithms do the optimization, you don’t need to do it all
manually.
Bayesian Learning
The system is constantly evaluating each of the data points that are
integrated into our system, looking for both data points that resonate
across segments of users as well as predictive elements that stand out
for certain users.
With each new data point, the entire system becomes smarter.
The engine regenerates itself nightly, evaluating new data and updating
propensity models to take into account new information.
The system can be tuned for different types of interactions and objects,
optimizing on any number of variables so long as metadata is structured
coherently.

Mais conteúdo relacionado

Mais procurados

20 Things Successful Email Marketing Programs Do
20 Things Successful Email Marketing Programs Do20 Things Successful Email Marketing Programs Do
20 Things Successful Email Marketing Programs DoLitmus
 
7 Surefire Ways to Improve ROI for Your Email Program - BrightWave Marketing
7 Surefire Ways to Improve ROI for Your Email Program - BrightWave Marketing7 Surefire Ways to Improve ROI for Your Email Program - BrightWave Marketing
7 Surefire Ways to Improve ROI for Your Email Program - BrightWave MarketingOnline Marketing Summit
 
Winning Talent on Mobile | Talent Connect Vegas 2013
Winning Talent on Mobile | Talent Connect Vegas 2013Winning Talent on Mobile | Talent Connect Vegas 2013
Winning Talent on Mobile | Talent Connect Vegas 2013LinkedIn Talent Solutions
 
Email marketing digital marketing
Email marketing digital marketingEmail marketing digital marketing
Email marketing digital marketingAman Jha
 
Email list database
Email list databaseEmail list database
Email list databaseGloriaDylan
 
Building and Effective Email Program
Building and Effective Email ProgramBuilding and Effective Email Program
Building and Effective Email ProgramJason Dalton
 
LashBack Presentation at Mailcon August 2019
LashBack Presentation at Mailcon August 2019LashBack Presentation at Mailcon August 2019
LashBack Presentation at Mailcon August 2019LashBack, LLC
 
Email marketing trends 2013 presentation
Email marketing trends 2013 presentationEmail marketing trends 2013 presentation
Email marketing trends 2013 presentationRachel Aldighieri
 
Understanding Your Consumers: Building Better campaigns
Understanding Your Consumers: Building Better campaignsUnderstanding Your Consumers: Building Better campaigns
Understanding Your Consumers: Building Better campaignsLiu Jiamin
 
Progress & Opportunities in Email
Progress & Opportunities in EmailProgress & Opportunities in Email
Progress & Opportunities in EmailHitPath
 
500’s Demo Day Batch 17 >> Visiblee
500’s Demo Day Batch 17 >> Visiblee500’s Demo Day Batch 17 >> Visiblee
500’s Demo Day Batch 17 >> Visiblee500 Startups
 
How LendingTree is Growing Rapidly with Email and Customer Engagement
How LendingTree is Growing Rapidly with Email and Customer Engagement How LendingTree is Growing Rapidly with Email and Customer Engagement
How LendingTree is Growing Rapidly with Email and Customer Engagement SparkPost
 
Cheetah Digital and Return Path webinar_ Five killer tips for Email Deliverab...
Cheetah Digital and Return Path webinar_ Five killer tips for Email Deliverab...Cheetah Digital and Return Path webinar_ Five killer tips for Email Deliverab...
Cheetah Digital and Return Path webinar_ Five killer tips for Email Deliverab...Cheetah Digital
 
Sept 2013 LinkedIn B2B Survey Readout
Sept 2013 LinkedIn B2B Survey ReadoutSept 2013 LinkedIn B2B Survey Readout
Sept 2013 LinkedIn B2B Survey ReadoutSteve Hartkopf
 
DMA Behavioural marketing -marketing with intent -antonia edmunds - presentation
DMA Behavioural marketing -marketing with intent -antonia edmunds - presentationDMA Behavioural marketing -marketing with intent -antonia edmunds - presentation
DMA Behavioural marketing -marketing with intent -antonia edmunds - presentationDMA Email Marketing Council
 
LashBack Presentation at Mailcon January 2018
LashBack Presentation at Mailcon January 2018LashBack Presentation at Mailcon January 2018
LashBack Presentation at Mailcon January 2018LashBack, LLC
 
Mastering the feed - Social Media Week 2019 -LinkedIn
Mastering the feed - Social Media Week 2019  -LinkedInMastering the feed - Social Media Week 2019  -LinkedIn
Mastering the feed - Social Media Week 2019 -LinkedInLinkedIn
 

Mais procurados (19)

Melanie Mitchell - Advanced Search Summit Napa 2021
Melanie Mitchell - Advanced Search Summit Napa 2021Melanie Mitchell - Advanced Search Summit Napa 2021
Melanie Mitchell - Advanced Search Summit Napa 2021
 
20 Things Successful Email Marketing Programs Do
20 Things Successful Email Marketing Programs Do20 Things Successful Email Marketing Programs Do
20 Things Successful Email Marketing Programs Do
 
Front Series B Deck
Front Series B DeckFront Series B Deck
Front Series B Deck
 
7 Surefire Ways to Improve ROI for Your Email Program - BrightWave Marketing
7 Surefire Ways to Improve ROI for Your Email Program - BrightWave Marketing7 Surefire Ways to Improve ROI for Your Email Program - BrightWave Marketing
7 Surefire Ways to Improve ROI for Your Email Program - BrightWave Marketing
 
Winning Talent on Mobile | Talent Connect Vegas 2013
Winning Talent on Mobile | Talent Connect Vegas 2013Winning Talent on Mobile | Talent Connect Vegas 2013
Winning Talent on Mobile | Talent Connect Vegas 2013
 
Email marketing digital marketing
Email marketing digital marketingEmail marketing digital marketing
Email marketing digital marketing
 
Email list database
Email list databaseEmail list database
Email list database
 
Building and Effective Email Program
Building and Effective Email ProgramBuilding and Effective Email Program
Building and Effective Email Program
 
LashBack Presentation at Mailcon August 2019
LashBack Presentation at Mailcon August 2019LashBack Presentation at Mailcon August 2019
LashBack Presentation at Mailcon August 2019
 
Email marketing trends 2013 presentation
Email marketing trends 2013 presentationEmail marketing trends 2013 presentation
Email marketing trends 2013 presentation
 
Understanding Your Consumers: Building Better campaigns
Understanding Your Consumers: Building Better campaignsUnderstanding Your Consumers: Building Better campaigns
Understanding Your Consumers: Building Better campaigns
 
Progress & Opportunities in Email
Progress & Opportunities in EmailProgress & Opportunities in Email
Progress & Opportunities in Email
 
500’s Demo Day Batch 17 >> Visiblee
500’s Demo Day Batch 17 >> Visiblee500’s Demo Day Batch 17 >> Visiblee
500’s Demo Day Batch 17 >> Visiblee
 
How LendingTree is Growing Rapidly with Email and Customer Engagement
How LendingTree is Growing Rapidly with Email and Customer Engagement How LendingTree is Growing Rapidly with Email and Customer Engagement
How LendingTree is Growing Rapidly with Email and Customer Engagement
 
Cheetah Digital and Return Path webinar_ Five killer tips for Email Deliverab...
Cheetah Digital and Return Path webinar_ Five killer tips for Email Deliverab...Cheetah Digital and Return Path webinar_ Five killer tips for Email Deliverab...
Cheetah Digital and Return Path webinar_ Five killer tips for Email Deliverab...
 
Sept 2013 LinkedIn B2B Survey Readout
Sept 2013 LinkedIn B2B Survey ReadoutSept 2013 LinkedIn B2B Survey Readout
Sept 2013 LinkedIn B2B Survey Readout
 
DMA Behavioural marketing -marketing with intent -antonia edmunds - presentation
DMA Behavioural marketing -marketing with intent -antonia edmunds - presentationDMA Behavioural marketing -marketing with intent -antonia edmunds - presentation
DMA Behavioural marketing -marketing with intent -antonia edmunds - presentation
 
LashBack Presentation at Mailcon January 2018
LashBack Presentation at Mailcon January 2018LashBack Presentation at Mailcon January 2018
LashBack Presentation at Mailcon January 2018
 
Mastering the feed - Social Media Week 2019 -LinkedIn
Mastering the feed - Social Media Week 2019  -LinkedInMastering the feed - Social Media Week 2019  -LinkedIn
Mastering the feed - Social Media Week 2019 -LinkedIn
 

Semelhante a Simple Relevance CHICAGO AMA BIG DATE presentation deck

Digital Marketing Overview and Fundamentals
Digital Marketing Overview and FundamentalsDigital Marketing Overview and Fundamentals
Digital Marketing Overview and FundamentalsRaviSharma422506
 
Rapic Responder - Intro Powerpoint
Rapic Responder - Intro PowerpointRapic Responder - Intro Powerpoint
Rapic Responder - Intro PowerpointEnterprisingWorks
 
Presentation To Cumbria Cim
Presentation To Cumbria CimPresentation To Cumbria Cim
Presentation To Cumbria CimLakeland
 
How Enriching the Lives of Your Clients Leads to Greater Sales Success
How Enriching the Lives of Your Clients Leads to Greater Sales SuccessHow Enriching the Lives of Your Clients Leads to Greater Sales Success
How Enriching the Lives of Your Clients Leads to Greater Sales SuccessAggregage
 
How to Drive Sales through Search and Social Media - Annual DI Conf, Boston 2010
How to Drive Sales through Search and Social Media - Annual DI Conf, Boston 2010How to Drive Sales through Search and Social Media - Annual DI Conf, Boston 2010
How to Drive Sales through Search and Social Media - Annual DI Conf, Boston 2010Stephanie Simmons
 
Social Jack Flash Class how to convert connections to clients - 5 steps - f...
Social Jack Flash Class   how to convert connections to clients - 5 steps - f...Social Jack Flash Class   how to convert connections to clients - 5 steps - f...
Social Jack Flash Class how to convert connections to clients - 5 steps - f...Social Jack
 
Internet Marketing for Roofing Industry-2011
Internet Marketing for Roofing Industry-2011Internet Marketing for Roofing Industry-2011
Internet Marketing for Roofing Industry-2011hillarybressler
 
How to reach your true (email) potential
How to reach your true (email) potential How to reach your true (email) potential
How to reach your true (email) potential Adestra
 
Adtech b2b multi channel download
Adtech b2b multi channel downloadAdtech b2b multi channel download
Adtech b2b multi channel downloadShane Redding
 
091615_Joel Book - DF15 - State of Email Marketing v2
091615_Joel Book - DF15 - State of Email Marketing v2091615_Joel Book - DF15 - State of Email Marketing v2
091615_Joel Book - DF15 - State of Email Marketing v2Joel Book
 
Edifice grouppr0513
Edifice grouppr0513Edifice grouppr0513
Edifice grouppr0513kenmalone
 
Quiz1FinalsIS
Quiz1FinalsISQuiz1FinalsIS
Quiz1FinalsISlearnt
 
Understanding the Marketing Mix for Growth
Understanding the Marketing Mix for GrowthUnderstanding the Marketing Mix for Growth
Understanding the Marketing Mix for GrowthDawn Yankeelov
 
5 Steps to Convert Website Visitors to Sales
5 Steps to Convert Website Visitors to Sales5 Steps to Convert Website Visitors to Sales
5 Steps to Convert Website Visitors to Salesbrandon_lake
 
All famous company profile v12.0 nov 14, 2013
All famous company profile v12.0   nov 14, 2013All famous company profile v12.0   nov 14, 2013
All famous company profile v12.0 nov 14, 2013Pauline Pangan
 
All famous company profile v11.0 oct 21, 2013
All famous company profile v11.0   oct 21, 2013All famous company profile v11.0   oct 21, 2013
All famous company profile v11.0 oct 21, 2013Pauline Pangan
 

Semelhante a Simple Relevance CHICAGO AMA BIG DATE presentation deck (20)

Digital Marketing Overview and Fundamentals
Digital Marketing Overview and FundamentalsDigital Marketing Overview and Fundamentals
Digital Marketing Overview and Fundamentals
 
Rapic Responder - Intro Powerpoint
Rapic Responder - Intro PowerpointRapic Responder - Intro Powerpoint
Rapic Responder - Intro Powerpoint
 
Rapid Responder - Overview
Rapid Responder - OverviewRapid Responder - Overview
Rapid Responder - Overview
 
Presentation To Cumbria Cim
Presentation To Cumbria CimPresentation To Cumbria Cim
Presentation To Cumbria Cim
 
How Enriching the Lives of Your Clients Leads to Greater Sales Success
How Enriching the Lives of Your Clients Leads to Greater Sales SuccessHow Enriching the Lives of Your Clients Leads to Greater Sales Success
How Enriching the Lives of Your Clients Leads to Greater Sales Success
 
How to Drive Sales through Search and Social Media - Annual DI Conf, Boston 2010
How to Drive Sales through Search and Social Media - Annual DI Conf, Boston 2010How to Drive Sales through Search and Social Media - Annual DI Conf, Boston 2010
How to Drive Sales through Search and Social Media - Annual DI Conf, Boston 2010
 
Social Jack Flash Class how to convert connections to clients - 5 steps - f...
Social Jack Flash Class   how to convert connections to clients - 5 steps - f...Social Jack Flash Class   how to convert connections to clients - 5 steps - f...
Social Jack Flash Class how to convert connections to clients - 5 steps - f...
 
Dao
DaoDao
Dao
 
Best Practice Email Marketing 101
Best Practice Email Marketing 101Best Practice Email Marketing 101
Best Practice Email Marketing 101
 
Internet Marketing for Roofing Industry-2011
Internet Marketing for Roofing Industry-2011Internet Marketing for Roofing Industry-2011
Internet Marketing for Roofing Industry-2011
 
How to reach your true (email) potential
How to reach your true (email) potential How to reach your true (email) potential
How to reach your true (email) potential
 
Adtech b2b multi channel download
Adtech b2b multi channel downloadAdtech b2b multi channel download
Adtech b2b multi channel download
 
091615_Joel Book - DF15 - State of Email Marketing v2
091615_Joel Book - DF15 - State of Email Marketing v2091615_Joel Book - DF15 - State of Email Marketing v2
091615_Joel Book - DF15 - State of Email Marketing v2
 
Edifice grouppr0513
Edifice grouppr0513Edifice grouppr0513
Edifice grouppr0513
 
Quiz1FinalsIS
Quiz1FinalsISQuiz1FinalsIS
Quiz1FinalsIS
 
Understanding the Marketing Mix for Growth
Understanding the Marketing Mix for GrowthUnderstanding the Marketing Mix for Growth
Understanding the Marketing Mix for Growth
 
5 Steps to Convert Website Visitors to Sales
5 Steps to Convert Website Visitors to Sales5 Steps to Convert Website Visitors to Sales
5 Steps to Convert Website Visitors to Sales
 
All famous company profile v12.0 nov 14, 2013
All famous company profile v12.0   nov 14, 2013All famous company profile v12.0   nov 14, 2013
All famous company profile v12.0 nov 14, 2013
 
All famous company profile v11.0 oct 21, 2013
All famous company profile v11.0   oct 21, 2013All famous company profile v11.0   oct 21, 2013
All famous company profile v11.0 oct 21, 2013
 
Chatterspot
ChatterspotChatterspot
Chatterspot
 

Mais de Chicago AMA

Western Union's Journey to Customer Loyalty
Western Union's Journey to Customer LoyaltyWestern Union's Journey to Customer Loyalty
Western Union's Journey to Customer LoyaltyChicago AMA
 
Cama givesback 2014 flyer 11 17-14
Cama givesback 2014 flyer 11 17-14Cama givesback 2014 flyer 11 17-14
Cama givesback 2014 flyer 11 17-14Chicago AMA
 
Chicago AMA Gives Back Holiday Celebration
Chicago AMA Gives Back Holiday CelebrationChicago AMA Gives Back Holiday Celebration
Chicago AMA Gives Back Holiday CelebrationChicago AMA
 
Digital Marketing Evolution w/Susan Bryant
Digital Marketing Evolution w/Susan BryantDigital Marketing Evolution w/Susan Bryant
Digital Marketing Evolution w/Susan BryantChicago AMA
 
Brandsmart14 Joe Pulizzi
Brandsmart14 Joe PulizziBrandsmart14 Joe Pulizzi
Brandsmart14 Joe PulizziChicago AMA
 
Chicago AMA Brand Identity
Chicago AMA Brand IdentityChicago AMA Brand Identity
Chicago AMA Brand IdentityChicago AMA
 
New Chicago AMa Website
New Chicago AMa WebsiteNew Chicago AMa Website
New Chicago AMa WebsiteChicago AMA
 
Unleashing MarCom's Role In Strategy1_15_14
Unleashing MarCom's Role In Strategy1_15_14Unleashing MarCom's Role In Strategy1_15_14
Unleashing MarCom's Role In Strategy1_15_14Chicago AMA
 
Data Driven Marketing by SimpleRelevance
Data Driven Marketing by SimpleRelevanceData Driven Marketing by SimpleRelevance
Data Driven Marketing by SimpleRelevanceChicago AMA
 
Ten Ways to Make Analytics Actionable
Ten Ways to Make Analytics ActionableTen Ways to Make Analytics Actionable
Ten Ways to Make Analytics ActionableChicago AMA
 
AMA Momentum's How to Act on Data by Michael Morin
AMA Momentum's How to Act on Data by Michael MorinAMA Momentum's How to Act on Data by Michael Morin
AMA Momentum's How to Act on Data by Michael MorinChicago AMA
 
AMA Momentum 2013 Solstice Mobile Innovation Presentation
AMA Momentum 2013 Solstice Mobile Innovation PresentationAMA Momentum 2013 Solstice Mobile Innovation Presentation
AMA Momentum 2013 Solstice Mobile Innovation PresentationChicago AMA
 
Market Research SIG: Research for Products that Don't Yet Exist
Market Research SIG: Research for Products that Don't Yet ExistMarket Research SIG: Research for Products that Don't Yet Exist
Market Research SIG: Research for Products that Don't Yet ExistChicago AMA
 
Nonprofit SIG: Maximizing Volunteer Impact
Nonprofit SIG: Maximizing Volunteer ImpactNonprofit SIG: Maximizing Volunteer Impact
Nonprofit SIG: Maximizing Volunteer ImpactChicago AMA
 
Nonprofit SIG - Finding, Training & Putting Talent to Work
Nonprofit SIG - Finding, Training & Putting Talent to WorkNonprofit SIG - Finding, Training & Putting Talent to Work
Nonprofit SIG - Finding, Training & Putting Talent to WorkChicago AMA
 
Nonprofit SIG presents World Sport Chicago
Nonprofit SIG presents World Sport ChicagoNonprofit SIG presents World Sport Chicago
Nonprofit SIG presents World Sport ChicagoChicago AMA
 
Big Data & Agile Marketing
Big Data & Agile MarketingBig Data & Agile Marketing
Big Data & Agile MarketingChicago AMA
 
Chicago AMA Non-Profit SIG - I.C. Stars Presentation
Chicago AMA Non-Profit SIG - I.C. Stars PresentationChicago AMA Non-Profit SIG - I.C. Stars Presentation
Chicago AMA Non-Profit SIG - I.C. Stars PresentationChicago AMA
 
Chicago AMA Non-Profit SIG - Maximizing Volunteer Impact
Chicago AMA Non-Profit SIG - Maximizing Volunteer ImpactChicago AMA Non-Profit SIG - Maximizing Volunteer Impact
Chicago AMA Non-Profit SIG - Maximizing Volunteer ImpactChicago AMA
 
Chicago AMA Non-Profit SIG - Word Sport Chicago
Chicago AMA Non-Profit SIG - Word Sport ChicagoChicago AMA Non-Profit SIG - Word Sport Chicago
Chicago AMA Non-Profit SIG - Word Sport ChicagoChicago AMA
 

Mais de Chicago AMA (20)

Western Union's Journey to Customer Loyalty
Western Union's Journey to Customer LoyaltyWestern Union's Journey to Customer Loyalty
Western Union's Journey to Customer Loyalty
 
Cama givesback 2014 flyer 11 17-14
Cama givesback 2014 flyer 11 17-14Cama givesback 2014 flyer 11 17-14
Cama givesback 2014 flyer 11 17-14
 
Chicago AMA Gives Back Holiday Celebration
Chicago AMA Gives Back Holiday CelebrationChicago AMA Gives Back Holiday Celebration
Chicago AMA Gives Back Holiday Celebration
 
Digital Marketing Evolution w/Susan Bryant
Digital Marketing Evolution w/Susan BryantDigital Marketing Evolution w/Susan Bryant
Digital Marketing Evolution w/Susan Bryant
 
Brandsmart14 Joe Pulizzi
Brandsmart14 Joe PulizziBrandsmart14 Joe Pulizzi
Brandsmart14 Joe Pulizzi
 
Chicago AMA Brand Identity
Chicago AMA Brand IdentityChicago AMA Brand Identity
Chicago AMA Brand Identity
 
New Chicago AMa Website
New Chicago AMa WebsiteNew Chicago AMa Website
New Chicago AMa Website
 
Unleashing MarCom's Role In Strategy1_15_14
Unleashing MarCom's Role In Strategy1_15_14Unleashing MarCom's Role In Strategy1_15_14
Unleashing MarCom's Role In Strategy1_15_14
 
Data Driven Marketing by SimpleRelevance
Data Driven Marketing by SimpleRelevanceData Driven Marketing by SimpleRelevance
Data Driven Marketing by SimpleRelevance
 
Ten Ways to Make Analytics Actionable
Ten Ways to Make Analytics ActionableTen Ways to Make Analytics Actionable
Ten Ways to Make Analytics Actionable
 
AMA Momentum's How to Act on Data by Michael Morin
AMA Momentum's How to Act on Data by Michael MorinAMA Momentum's How to Act on Data by Michael Morin
AMA Momentum's How to Act on Data by Michael Morin
 
AMA Momentum 2013 Solstice Mobile Innovation Presentation
AMA Momentum 2013 Solstice Mobile Innovation PresentationAMA Momentum 2013 Solstice Mobile Innovation Presentation
AMA Momentum 2013 Solstice Mobile Innovation Presentation
 
Market Research SIG: Research for Products that Don't Yet Exist
Market Research SIG: Research for Products that Don't Yet ExistMarket Research SIG: Research for Products that Don't Yet Exist
Market Research SIG: Research for Products that Don't Yet Exist
 
Nonprofit SIG: Maximizing Volunteer Impact
Nonprofit SIG: Maximizing Volunteer ImpactNonprofit SIG: Maximizing Volunteer Impact
Nonprofit SIG: Maximizing Volunteer Impact
 
Nonprofit SIG - Finding, Training & Putting Talent to Work
Nonprofit SIG - Finding, Training & Putting Talent to WorkNonprofit SIG - Finding, Training & Putting Talent to Work
Nonprofit SIG - Finding, Training & Putting Talent to Work
 
Nonprofit SIG presents World Sport Chicago
Nonprofit SIG presents World Sport ChicagoNonprofit SIG presents World Sport Chicago
Nonprofit SIG presents World Sport Chicago
 
Big Data & Agile Marketing
Big Data & Agile MarketingBig Data & Agile Marketing
Big Data & Agile Marketing
 
Chicago AMA Non-Profit SIG - I.C. Stars Presentation
Chicago AMA Non-Profit SIG - I.C. Stars PresentationChicago AMA Non-Profit SIG - I.C. Stars Presentation
Chicago AMA Non-Profit SIG - I.C. Stars Presentation
 
Chicago AMA Non-Profit SIG - Maximizing Volunteer Impact
Chicago AMA Non-Profit SIG - Maximizing Volunteer ImpactChicago AMA Non-Profit SIG - Maximizing Volunteer Impact
Chicago AMA Non-Profit SIG - Maximizing Volunteer Impact
 
Chicago AMA Non-Profit SIG - Word Sport Chicago
Chicago AMA Non-Profit SIG - Word Sport ChicagoChicago AMA Non-Profit SIG - Word Sport Chicago
Chicago AMA Non-Profit SIG - Word Sport Chicago
 

Último

A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformChameera Dedduwage
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityGeoBlogs
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 
_Math 4-Q4 Week 5.pptx Steps in Collecting Data
_Math 4-Q4 Week 5.pptx Steps in Collecting Data_Math 4-Q4 Week 5.pptx Steps in Collecting Data
_Math 4-Q4 Week 5.pptx Steps in Collecting DataJhengPantaleon
 
Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology  ( Production , Purification , and Application  ) Hybridoma Technology  ( Production , Purification , and Application  )
Hybridoma Technology ( Production , Purification , and Application ) Sakshi Ghasle
 
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxOH TEIK BIN
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...EduSkills OECD
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxheathfieldcps1
 
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptxContemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptxRoyAbrique
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfchloefrazer622
 
Alper Gobel In Media Res Media Component
Alper Gobel In Media Res Media ComponentAlper Gobel In Media Res Media Component
Alper Gobel In Media Res Media ComponentInMediaRes1
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxpboyjonauth
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfsanyamsingh5019
 
Introduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher EducationIntroduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher Educationpboyjonauth
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptxVS Mahajan Coaching Centre
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Sapana Sha
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...Marc Dusseiller Dusjagr
 
Concept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfConcept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfUmakantAnnand
 

Último (20)

A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activity
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
_Math 4-Q4 Week 5.pptx Steps in Collecting Data
_Math 4-Q4 Week 5.pptx Steps in Collecting Data_Math 4-Q4 Week 5.pptx Steps in Collecting Data
_Math 4-Q4 Week 5.pptx Steps in Collecting Data
 
Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology  ( Production , Purification , and Application  ) Hybridoma Technology  ( Production , Purification , and Application  )
Hybridoma Technology ( Production , Purification , and Application )
 
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptx
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri  Delhi reach out to us at 🔝9953056974🔝Model Call Girl in Bikash Puri  Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
 
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptxContemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
 
Alper Gobel In Media Res Media Component
Alper Gobel In Media Res Media ComponentAlper Gobel In Media Res Media Component
Alper Gobel In Media Res Media Component
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptx
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdf
 
Introduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher EducationIntroduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher Education
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
 
Concept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfConcept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.Compdf
 

Simple Relevance CHICAGO AMA BIG DATE presentation deck

  • 1.
  • 2. We Make Your Digital Marketing Awesome & Lucrative Create More Revenue a lot
  • 3. Erik Severinghaus CEO Long time in Email (Founding team for iContact) Big Data Nerd Patent #20080320482A1 “Management of Grid Computing Resources Based on Service Level Environments” Marketing Knowledge Kellogg MBA About The Speaker: erik@simplerelevance.com | 312-569-9431 | @SimpleRelevance
  • 4. About SimpleRelevance Founded by a co-founder of market-leading ESP iContact and Partner in IBM’s IT Optimization consulting team with 10+ years experience in digital marketing optimization. Funded by top Venture Capitalists, incubated at the 1871 technology center in Chicago. Patent-pending algorithm from University of Chicago researchers developed over 2+ years. Market leading industry partners & Fortune 500 clients.
  • 5. 0 12.5 25 37.5 50 Mobile Social Display Search Email Return on Investment per $1 Spent Email is Still King Source: Direct Marketing Association
  • 6.
  • 7. Politics Sports Marketing The World Is Changing
  • 9.
  • 10.
  • 11.
  • 12. Accounting 101 Income Statement How much money did you make? Cash Flows Statement How much cash did that generate? Balance Sheet What are your assets and liabilities?
  • 13. The Balance Sheet Your email list is probably worth millions of dollars. Youshouldtreatitlikeavaluableasset.
  • 17. The Challenge √ √ √ marketers can’t make data actionable for individuals
  • 18. Most Email Is: Batch & Blast Maybe A|B Testing Some Segmentation Really Manual (“Hard”)
  • 19. Email Should Be: Personalized Totally Data Driven Automated (“Simple”)
  • 20. Data
  • 21. Math You Like Personalized Totally Data Driven Automated (“Simple”) 30-300% Improvement in Email Metrics
  • 22. The Process Segment at the Individual Level to improve messaging and conversion with personalization Close the Loop using data to continuously, automatically optimize campaign with a iteration cycle measured in minutes Define Dynamic Workflows to move prospects through the funnel ReportingDeploy CampaignSetup CampaignIdentify Segment
  • 23. Full Loop Marketing crm profiles social shares, likes, profile info, email opens &clicks cart purchases and clicks First Party Data Third Party Data auto content creation, demographics, other metadata Taking Action optimized, automated, emails, tweets andothermarketing
  • 24. Use Cases Optimize all email sends for time of day based on likelihood of conversion. Optimize all email subject lines for likelihood to open. Optimize creative, location, subject line, and time of day personalization for cross-sell messaging. Optimize offers, creative, subject line, and time of day targeting for upsell communication.
  • 25. Profile Li-Ning is the third largest sportswear company in the world, a market leader in Asia and emerging brand in the United States receiving endorsements from superstars such as Dwayne Wade. Challenge When Li-Ning launched in the U.S. they put tremendous emphasis on establishing a relationship with their customers. Because they were different, Li-Ning wanted to personalize their experience. Solution After launching, Li-Ning introduced SimpleRelevance data personalization into their email campaigns 52% increase in revenue 20+% AOV increases Improvement
  • 26. Profile The johnnie-O line has evolved into an apparel and lifestyle brand distinctly defined as "west coast prep". Items for men, women, and children include shirts, belts, hats, socks, sweatshirts, and specialty items. Challenge johnnie-O wanted to increase online sales by sending data driven, personalized email marketing to its customers Solution j o h n n i e - O i m p l e m e n t e d SimpleRelevance’s product recommendation engine into their branded emails Improvement 40-50% increase in revenue per email campaign SimpleRelevance quickly became johnnie-O‘s most successful marketing strategy from an ROI perspective
  • 27. Profile A successful Fortune 500 car manufacturer with headquarters overseas. Produces standard as well as luxury models. Challenge The manufacturer wanted to incorporate SimpleRelevance’s data analytics into their social media marketing, specifically Twitter, to influence customer’s purchase decisions when car shopping. Solution SimpleRelevance created tailored landing pages and integrated smart analytics into a custom twitter m o n i t o r i n g t o o l t h a t a l l o w e d SimpleRelevance to deliver custom, targeted tweets to users who had tweeted about car shopping. Improvement $160,000 in sales in the first month “Those who get an offer [from SimpleRelevance] closed 2x more often than those who didn’t.“ – VP of Marketing
  • 28. Get In Touch Email: erik@simplerelevance.com Cell: 202-431-5699 Office: 312-569-9431 Twitter: @SimpleRelevance http://www.simplerelevance.com
  • 29. How It Works The SimpleRelevance engine tracks and analyzes every interaction between each customer and your email marketing. For each message, we track a plethora of data points including: Time Of Day and Day of Week “From” Address, Subject Line, Word Count What Creative & Content Was Included What Links Were Clicked We correlate those responses with each customer, as well as the existing demographic and psychographic data to build a predictive model for each individual customer. We continuously learn with every interaction, so the system gets smarter with time. Because the algorithms do the optimization, you don’t need to do it all manually.
  • 30. Bayesian Learning The system is constantly evaluating each of the data points that are integrated into our system, looking for both data points that resonate across segments of users as well as predictive elements that stand out for certain users. With each new data point, the entire system becomes smarter. The engine regenerates itself nightly, evaluating new data and updating propensity models to take into account new information. The system can be tuned for different types of interactions and objects, optimizing on any number of variables so long as metadata is structured coherently.