A 'quick start' guide to using the Text an Ambassador interface for ambassadors at the ALA 2010 Annual Conference in D.C.

1. Text an ALA Ambassador Quick Start Guide 2010 www.textalibrarian.com [email_address] Confidential - Copyright 2007-2009, Mosio, Inc.

2. Hello Ambassadors! Thank you very much for taking the time to get familiar with how Text an ALA Ambassador works. This Quick Start Guide will help you to get started answering questions right away. We welcome you to sign up for an online webinar to see the full service. We look forward to working with you! The Text a Librarian Team www.textalibrarian.com Welcome!

3. Login Logging In You will be provided with login information specific to the location of the information booth. Use this information to log in to the ALA “microboard” online at http://start.textalibrarian.com/

5. Answering Questions How You Respond To answer a question, click on the red “ Answer” button, and then type in the answer window on the answer page. Click “ Send My Answer”. Each answer window can send 2 text messages. If you need to send additional messages after you have sent the first answer, click on the green “Add Answer” button. If another Ambassador has already begun answering the question, the “I Got It” feature will appear above the answer window (image lower right) Please note: You will see a custom footer displayed as soon as you begin typing. The footer will drop off as you type if your response requires the entire answer area. An alert will appear above the answer window to let you know when another Ambassador is already answering the question I Got It Feature (not displayed above)