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#AIIM14	
  #AIIM14	
  
#AIIM14	
  
Not	
  your	
  father’s	
  data	
  capture!	
  
Mark	
  Brousseau	
  
President	
  
Brousseau	
  &	
  Associates	
  
@markbrousseau	
  
#AIIM14	
  
Our	
  agenda	
  
§  How	
  capture	
  is	
  changing	
  
§  What	
  this	
  means	
  to	
  you	
  
§  What	
  you	
  should	
  do	
  about	
  it	
  
§  Some	
  real-­‐world	
  examples	
  
§  QuesFons	
  &	
  answers	
  
#AIIM14	
  
Your	
  father	
  
#AIIM14	
  
Your	
  father’s	
  Buick	
  
#AIIM14	
  
Not	
  your	
  father’s	
  Buick	
  
#AIIM14	
  
Your	
  predecessor	
  
#AIIM14	
  
Your	
  predecessor’s	
  opera9on	
  
#AIIM14	
  
Your	
  predecessor’s	
  opera9on	
  
www.aiim.org/infochaos	
  
Do	
  YOU	
  understand	
  the	
  business	
  	
  
challenge	
  of	
  the	
  next	
  10	
  years?	
  
This	
  ebook	
  from	
  AIIM	
  President	
  
John	
  Mancini	
  explains.	
  
#AIIM14	
  
Your	
  predecessor’s	
  opera9on	
  
#AIIM14	
  
Ch-­‐ch-­‐ch-­‐ch-­‐changes	
  …	
  
=	
  
#AIIM14	
  
Change	
  #1	
  
Fewer	
  documents?	
  
Don’t	
  believe	
  the	
  hype!	
  
#AIIM14	
  
Higher	
  document	
  volumes	
  
#AIIM14	
  
Lots	
  of	
  document	
  types	
  
#AIIM14	
  
Change	
  #2:	
  
SFll	
  lots	
  of	
  mail	
  …	
  
#AIIM14	
  
New	
  delivery	
  channels	
  
+	
  
#AIIM14	
  
New	
  delivery	
  channels	
  
Source:	
  Brousseau	
  &	
  Associates	
  
#AIIM14	
  
Change	
  #3	
  
Less	
  of	
  this	
  …	
   …	
  more	
  of	
  this!	
  
#AIIM14	
  
Higher	
  scanning	
  volumes	
  
#AIIM14	
  
Higher	
  scanning	
  volumes	
  
§  Reduce	
  storage	
  costs	
  
§  Enhance	
  service	
  
§  Speed	
  decision-­‐making	
  
§  Increase	
  collaboraFon	
  
§  Improve	
  compliance	
  
#AIIM14	
  
Change	
  #4	
  
#AIIM14	
  
More	
  onerous	
  data	
  capture	
  
#AIIM14	
  
Change	
  #5	
  
#AIIM14	
  
Acronym	
  Pop	
  Quiz!	
  
§  ECM	
  
§  CRM	
  
§  ERP	
  
§  CIS	
  
§  GIS	
  
§  G/L	
  
#AIIM14	
  
To	
  summarize	
  
You	
  are	
  likely	
  receiving	
  	
  
§ …	
  more	
  documents	
  
§ …	
  from	
  more	
  sources	
  
§ …	
  with	
  greater	
  scanning	
  requirements	
  
§ …	
  and	
  greater	
  data	
  capture	
  requirements	
  
§ …	
  and	
  a	
  greater	
  need	
  for	
  speed!	
  
#AIIM14	
  
What	
  should	
  you	
  do?!?	
  
No,	
  not	
  that!	
  
#AIIM14	
  
Start	
  here!	
  
#AIIM14	
  
…	
  and	
  here!	
  
#AIIM14	
  
Intelligent	
  data	
  capture	
  
NOT	
  your	
  father’s	
  data	
  capture:	
  
§ Document	
  classificaFon	
  
§ Data	
  extracFon	
  
§ In-­‐line	
  document	
  capture	
  
§ Automated	
  document	
  sorFng	
  
#AIIM14	
  
Intelligent	
  data	
  capture	
  
Passport	
  applicaFons	
  
#AIIM14	
  
$500,000	
  a	
  year	
  opportunity!	
  
Intelligent	
  Scanning	
  
versus	
  Scan-­‐to-­‐Server	
  
Source:	
  ibml	
  
#AIIM14	
  
A	
  REAL	
  case	
  study	
  
Goals:	
  
§  Improve	
  EHR	
  availability	
  
§  Enable	
  collaboraFon	
  
§  Prepare	
  for	
  acquisiFons	
  
§  Consolidate	
  operaFons	
  
#AIIM14	
  
The	
  REAL	
  results	
  
§  5%	
  lower	
  costs	
  per	
  image	
  
§  4	
  reallocated	
  FTEs	
  
§  80%	
  fewer	
  separator	
  sheets	
  
§  120%	
  faster	
  turnaround	
  
§  Improved	
  DSO	
  
#AIIM14	
  
Another	
  REAL	
  case	
  study	
  
Goals:	
  
§  Reduce	
  document	
  prep	
  
§  Speed	
  prescripFon	
  processing	
  
§  Reduce	
  keying	
  
§  Reduce	
  paper	
  handling	
  
#AIIM14	
  
More	
  REAL	
  results	
  
§  5X	
  increase	
  in	
  orders	
  
processed	
  per	
  hour	
  
§  75%	
  fewer	
  FTEs	
  
§  1	
  less	
  processing	
  shif	
  
§  Fewer	
  excepFons	
  
#AIIM14	
  
Why	
  this	
  all	
  maYers	
  	
  
More	
  documents	
  …	
   …	
  and	
  more	
  data	
  capture!	
  
#AIIM14	
  
Would	
  you	
  rather	
  …	
  
A.	
   B.	
   C.	
  
#AIIM14	
  
Thanks!	
  
Mark	
  Brousseau,	
  President	
  
Brousseau	
  &	
  Associates	
  
717-­‐767-­‐2574:	
  office	
  
410-­‐262-­‐5078:	
  mobile	
  
M_brousseau@msn.com	
  
@markbrousseau	
  
Not	
  my	
  father!	
  

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