8. But overall, green isn’t really ready for prime time.
The marketing is ahead of the r&d
The marketing is ahead of the manufacturing
The marketing is ahead of true solutions
22. According to Fortune, “fresh ideas and being green”
are key to a great reputation.
The top 3 Most Admired companies for 2007 are
among the most vocal about how green they are:
(#1) General Electric
(#2) Starbucks
(#3) Toyota
28. the brands of tomorrow
Will replace the old model of a separate and
controllable external brand image—an image created
to speak to consumers on behalf of a company.
In the new model, a company’s true values replace
the external brand image.
29. the brands of today / external image
ID branding, 2008
30. the brands of tomorrow / image circumvented
ID branding, 2008
31. the brands of tomorrow / expression of values
ID branding, 2008
32. the brands of tomorrow / customer compatibility
ID branding, 2008
33. What does the Conscious Consumer care about?
> Environmental responsibility
> Social responsibility, including fair trade and worker fairness
> Overall health, including physical, emotional and
spiritual well-being
> A sense of authenticity and “realness,” simple living
> Impact on local communities and small, independent businesses
> Corporate reputation and ethical responsibility
46. Massive anxiety and desire for change
Healthcare
crisis
Obesity Mortgage crisis Job security
Natural disasters
Attention Deficit Depression Distrust of corporations
Terrorism Global Warming
Stress PERSONAL SOCIAL &
ENVIRONMENTAL
Unemploymen
Heart Disease Pollution Loss of community
t
Diabetes Banking crisis
90. strategy
Engagement, Dialogue and Partnership.
Because of the complexity of the system,
businesses need to engage in transparent and
authentic discussions with their customers and their
critics alike. Conversations and storytelling are
becoming the new communications medium.
101. social media and events / Better World Books
Well CHEAP
Read. & USED.
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Thanks AIGA and Happy Earth Day. I hope everyone walked here.
Less design oriented and more brand and green brand comm start talk.
I am me and HSB is she.
They want to do well by the environment, and they want to do the right thing, so long as they don’t have to give too much up.
Of course they do. They see the same research I do. In fact, theirs is even more sophisticated. But you don’t need to see research to know this. Its all around us.
And logos,….The common themes of leaves, green, globes, sprouts, trees, is omnipresent and a little,…overwhelming
And logos,….The common themes of leaves, green, globes, sprouts, trees, is omnipresent and a little,…overwhelming
Coke, Levis, Sun, beer, energy, even trash—Waste Managemnt
Its almost as if green crept right up on companies, and happened before they could do anything about it. When this happens, the easiest thing to do is change the marketing.
Its almost as if green crept right up on companies, and happened before they could do anything about it. When this happens, the easiest thing to do is change the marketing.
It’s called Greenwashing,… and greenwashing is all around us. And there are no rules to prevent it. The green guides set up by the government back in the 90’s are irrelevant mostly, and while they have started reviewing those, nothing concrete has happened.
Solar powered billboard that generates more power than it uses and sends it back into the grid. Of course, this is surely worth a little PR.
So in the. Doing little meantime, we polish, we burnish, we extol the virtues, we make green mountains out of molehills, We exaggerate, we inordinately embellish. We base our ad campaigns and most questionable of all—our entire brands--around green.
PGE—highly questionable campaign—established a carbon offsetting tool that you could pay PGE to implement on your behalf to offset carbon.
Capitalizing on the green trends…fashion is in the thick of things: Levis, Donna Karan, Target, Quiksilver, Timberland, Eileen Fisher
Here Diesel creating some very ironic ads around global warming
Wal-mart is in on it, too, as are many retailers at this point. This is WM Canada, but WM USA is doing a lot around green in the US too—mostly operationally. Again, it takes time to get green products in the pipeline so that, as a retailer, you can actually offer green products.
And of course the car companies. Chevy is very much considered a greenwasher because they have built a big campaign around green called Gas Friendly to Gas Free. Superbowl ad on Volt--a new electric car.
Shell here embracing the hey were groovy and flowers come out of our smokestacks, so alls well man.
Nailed design but example of how powerful good design can be…but for the wrong effort
But the crown goes to BP who reinvented their entire brand around green. They even reassigned the acronym behind the abbreviation for their company—from british petroleum,…to Beyond Petroleum. Wow, the gall, huh?
99% of their energy portfolio is petroleum based, ie NOT green, and they rebranded the entire company around green. They had folks tell stories about the 1% and put them out there everywhere—spent 300 million dollars.
Even riles up Greenpeace enough to make this ad.
Here is a sort of primer on how to recognize greenwashing—some of the approaches and signs.
And run the risk of backlash?
And run the risk of backlash?
Its annual America’s Most Admired Companies survey is conducted among 3,322 executives, directors and securities analysts who rank companies on a variety of eight reputational criteria, from investment value to social responsibility.
GE: is admired for its expansion into earth-friendly technologies embodied in its “Ecomagination” campaign
Starbucks has paid fair-market prices to Third World coffee farmers and helped develop ecologically sound growing practices
Toyota has the PRIUS
So what do you think happens when all this green marketing is put out there, and yet, there isn’t much in the way of green offerings? (Remember VOLT, BP, etc)
So in the end, green advertising has had the reverse effect that it is supposed to, counterproductive—it has slowed the push to green by easing demand and challenging trust. (The economy is helping too. ) But it’s not stopping it. Demand is still there. This is not a trend--its here to stay.
So what it does is present an opportunity for brands that want to emerge as true green leaders
Lovemarks need 3 principles: Mystery, Sensuality and Intimacy. Do you want to be intimate with a dirty mean, polluting, irresponsible brand?
Because consumers are primed for brands that are the best at what they do, AND are socially and environmentally responsible. In fact, this might soon enough become the cost of entry for a Lovemark.
So lets say we’re one of the few companies out there already with good green products, or one who is getting ready to launch a green product, or one who is greening their supply chains, or manufacturing, sourcing, what have you—how can we do this green branding stuff well and true to form so that ultimately, we make the emotional connection with the conscious consumers who want green stuff(80%)?
To do that, we need to take a six slide segue into the state of where branding is going today.
As you all know, a brand is essentially a meaning-making system which generates and embodies a set of values which are embraced by its target audience. The real question people are asking of a brand is, what do you stand for? In the best-case scenario, the answer to this question compels people to want to join that brand’s culture. And obviously, embracing sustainability in "brand culture" can help strengthen your green-marketing message. We see a replacement of the external brand image with one that is the expression of the company’s true values—and values that are shared with the companies stakeholders—external and internal, customers, and employees alike.
We this is the current but out-dated model of branding, based on the external brand image, where companies project outward in a one way direction—a monologue that counted on memorability, awareness and affection to drive sales. Today, consumers don’t want an act, they just want honesty. They don’t want a manufactured brand that tries to pander to their tastes. They want something real.
So today, the brand image is circumvented, thanks mostly to the internet.
There’s no longer such thing as a controllable external brand image anymore. Because of the internet, consumers now have an unprecedented view into a company and access to its most sensitive internal secrets. And there are instant word-of-mouth reports from people who’ve tried a company’s product or service. The blogosphere and social networks are ablaze with conversations about companies, products and brands. Peer to peer had become more viable and relevant today with the net.
We see it now for example with the blogosphere calling green marketers on Greenwashing.
So the new model of branding is based on values that drive a company’s every action and communication. This is where CSR comes into play, and why it has become so hot. Companies know they need to embrace this because their customers care.
Authenticity has become the new spin.
This model is so powerful because the brand’s values are compatible with the customer’s values.
Underlying value system that represents a shift away for the 80’s about me capitalism, achievement, ruthless self promotion. Trying to shift to a more humanistic connected life.
Consider the evolutionary environment that HSB spoke of
Conscious Consumer traits--not a demo but a psycho
Well let look at the last two decades. Things have accelerated dramatically in the last 2 decades how come
Lets look at some of the factors that contributed to change
So today, we are out of sync. We spend most of evolutionary history in nature making things by hand connected with others, and the enviromments that we find ourselves are profoudly out of sync with the kinds of animals we are.
we got ourselves into trouble as a species.
We’re livin uneasy lives out of sync w/ natural rhythms.
If you look at modern ills, you can trace them to a disconnect between the animal that we evolved as, and the life. They’re symptoms of a life out of balance. We try to treat them with pills, but that only makes things worse
Bodies and minds not well-adjusted to the environment we’re in!
Obesity on the rise: in ancestral environment
83% of Americans are overweight and 39% obese (Harris Poll, 2006) rising for kids: By the end of the decade, 46 percent of children in North and South America are projected to be overweight, and 15 percent will be obese.
Mental illness on the rise. Schizophrenia, depression, anxiety modern ills.
The global suicide rate is up 60% over the last 50 years with an even more marked increase in the developed world.
An estimated 26.2 percent of Americans ages 18 and older — about one in four adults — suffer from a diagnosable mental disorder in a given year. Generally 2 or more. comorbidity
2.4 billion prescritions last year. Half of americans use at least one.
2005. Of those, 118 million were for antidepressants.
25 percent of adults will have a major depressive episode sometime in their life,
Therapy on the decline
Don’t actually make you happier. Just numb you. Don’t allow you to work thru grief, change your life, etc.
25% of consumers suffer from heart health problems (Datamonitor 2004)
Only about 32.5 percent of American adults report regular leisure-time physical activity.
Noise levels = stress
There were no screens in the savannh
Our brains don’t know the difference between screen and reality.
Our brains need active play, active action. Consequences to behavior. Real risks, real experience. Its damaging to spend too much time in a virtual world.
Jerry mander
**hours spent online/teevee
  Adults and teens will spend nearly five months (3,518 hours) next year watching television, surfing the Internet, reading daily newspapers and listening to personal music devices. That’s only one of thousands of nuggets of information on Americana and the world in the U.S. Census Bureau’s Statistical Abstract of the United States: 2007, released today.
Up to 18 hours/week of tv.
We evolved to live close together, in villages/tribes. The ideal of one nuclear family or person/house is crazy.
Dunbar's surveys of village and tribe sizes also appeared to approximate this predicted value, including 150 as the estimated size of a neolithic farming village; 150 as the splitting point of Hutterite settlements; 200 as the upper bound on the number of academics in a discipline's sub-specialization; 150 as the basic unit size of professional armies in Roman antiquity and in modern times since the 16th century; and notions of appropriate company size.
In fact, the American Sociological Review reports that 25% of Americans have no close confidants, and the average number of confidants per citizen has dropped from four to two.
As of 2000, the most common household type in the U.S. is a person living alone. - Hobbs, Frank. 2005. “Examining American Household Composition: 1990 and 2000.” U.S. Census Bureau.
There are more than 31 million one-person households in the U.S., representing roughly 27% of all households. - U.S. Census Bureau. “America’s Families and Living Arrangements: 2007.”
Makes ppl unhappy
Not like living together in traditional nuclear family is much better:
59% of the married women would “end their marriage today” if they could find financial security elsewhere.    * 51% of the men thought their marriages were ‘loveless’.
* 50% percent of first marriages, 67% of second and 74% of third marriages end in divorce
* Children of parents who divorce or separate end up with more mental and physical health problems than children of intact homes
* The average wedding costs $27,000, and the average debt incurred to fund a wedding outlives the actual marriage by five years.
 * Over 50% of the couples had thought seriously about divorce.    * 10% wished they had married someone else.    * 37% said they stayed together for the sake of the children.
Adolescents
Used to be, we spent 4 hours getting food, etc, and the rest of time hanging out. Now we spend 8 hours a day doing stuff we dislike, that we have little connection to, where our labor benefits others.
77% of americans hate their jobs
Marx's Theory of Alienation is founded upon his observation that in emerging industrial production under capitalism, workers inevitably lose control over their lives and destinies by being deprived of control over their actions.
*vanishing middle class also a problem. Declining standards of living, for unfulfilling work. Gap between rich and poor larger than ever
"the richest 1 percent have more financial wealth than the bottom 95 percent combined
Louv deep ecology for mainstream
Evolved to roam outside
children are spending less time outdoors,[2] resulting in a wide range of behavioral problems.[3]
1991 study that found that the radius children are allowed to roam outside their homes has shrunk to a ninth of what it was 20 years ago
Fear of strangers, of dirt. Hyper-scheduled life “play dates” vs play. Video games
Ecopsychlogy, deep ecology
Now it's starting to be. A lot of it comes out of the biophilia hypothesis. In all the studies -- prisoners in prisons, people in the infirmary -- those who have a view of a natural landscape heal faster. Now they're observing kids playing on natural playgrounds, as opposed to concrete playgrounds.
Outside reduces ADD
Crazy that a book is breakthrough when its something we already know
Solastalgia is a neologism coined by the Australian philosopher Glenn Albrecht in 2003 with the first article published on this concept in 2005.[2] It describes a form of psychic or existential distress caused by environmental change, such as mining or climate change.
 
If we continue with current production and consumption patterns, two planets will be needed by 2050.
Pollution, Peak oil, global warming
True cost economics is starting to be examined.
This is an age of correction, of trying to get back into balance with ourselves, with each other, with our natural environment
Classic UN definition
Start RC back in 1972 when she highlighted the toxic pesticide runoff in our water. Back to the land movt in 70’s. Then the 80’s happened and created a backlash materialism, capitalism, wealth. Big brands became king.
Whole foods 1990s underpinning peaking in 2000s
Adbusters 1989WTO: 1999
No Logo 2000
Dot bomb 2001, Recession 2001
Bowling for Columbine 2002 Academy Award
Al Gore 2005Recession 2008
So here we are!
People are anxious. They feel a lack of control in their lives. They are looking for change. But personal behavior change is hard. And changing global problems is even harder.
2006 The green covers Newsweek etc. The easiest way for most people to create a feeling of control is by exerting their purchasing power and buying brands that make them feel like they’re in control of their lives and making a difference in the world.
We have reached a cultural tipping point:
The Conscious Consumer has arrived.
Important that we don’t think of the CC as one kind of person but rather a continuum. We look at it as a segmentation. Lots of different factors driving people at every point of the continuum.
Set up core and mainstream LOHAS greenie
So lets looks at some strategies for how to reach these conscious consumers.
We’ll start with an important indicator that has come out of recent research
Followed by a strategic approach, and some examples
First indicator is the fact that people aren’t willing to pay more for green products
So we turn that on its head, and NOT sell green. Generally, we never market something as green from the outset. At the highest level, we need to find the resonant selling proposition that will benefit the consumer, not the environment.
This is a very simplified construct of Enlightened self interest to help orient us in messaging strategies—the idea that for just about everyone, two factors weigh into almost every decision as it relates to this idea of conscious consumerism: Altruism and Self interest. Everyone has some of both but generally speaking, for the majority of people, there has to be something in it for them. Taste, aesthetics, style, functionality, quality, comfort, peer recognition, etc. Then, as an additional element the idea that the product is good for the environment or society makes for a powerful proposition.
Enlightened self-interest is a philosophy in ethics which states that persons who act to further the interests of others (or the interests of the group or groups to which they belong), ultimately serve their own self-interest. [1] It has often been simply expressed by the belief that an individual, group, or even a commercial entity will "do well by doing good". [2][3] In contrast to pure greed or pure altruism
Even though we’ve got all these segments, humans are fundamentally more similar than they are different. Anthropologist Donald Brown, human universals. Can’t forget this when trying to reach out. Magic, jokes, ethnocentrism, taboos, language, fear of death, play, symbolism…You’ll have the most succeess if you tap into human universals, using segmentation to further nuance your messaging
Older Prius ads—interesting to compare to the newer presentation if the brand and to see how the messaging has changed.
Newer. Style, technology, innovation
Blatant
GOLD LEED condos that offer luxury in the context of environmentalism
With the web’s new transparency, it‘s harder to get away with anything. Everyone can find our pretty much anything they want about a company or brand
All about telling the full story of where products come from—started with Nike labor dispute
Now with food, and many other things too. Who worked on it, how much were they paid, and what materials and resources were used in the process. With more concern over our resources and their depletion, global warming, polllution and toxicity, all of these things become extremely important.
Authenticity is about actions and communications that are in alignment and must be credible.Transparency is about showing your stuff, your process, ingredients. Accountability, is taking responsibility for all of the above
Greatest recent example of this recently.
Allows the viewer to track a products “footprint”, from source to store.
OV is a COOP, and Meet the farmers was a way of opening the black box of milk production and exposing the faces of the farmers who are growing and producing it.
Another classic—the “ingredients label” from Timberland that told the story of not only environmental impact but social—much harder to quantify.
And this is an opportunity for brands to be leaders.
Kiva is a microfinancier. Fancy word for a group that enables individual lenders to find entrepreneurs in developing countries who are looking for microloans. The organization posts entrepreneurs' financial needs and pictures online with the help of thirty-eight local microfinance institutions around the world, while lenders can track entrepreneurs' progress as they repay the loans, typically over a one-year period. Since Kiva was launched eighteen months ago, nearly 40,000 people have used the site to lend a total of $3.3 million to some 5,000 entrepreneurs.
On the left is an example of a Target sponsored community garden.
Center, for the first time in the 80-year history of The New Yorker magazine, a single advertiser Target--sponsored the entire issue carring 17 or 18 advertising pages, each done by a renowned NY artist, designer, illustartor and paying homage to the strong community relationship between NYC and the Target company
Right: Target is dedicated to strengthening communities through a giving component in their corp philanthropy.
Social enterprise
Look at the most successful brands that have emerged in the last decade and you’ll find that most of them have been built on a strong and clearly articulated set of beliefs and values.
And we’re not talking about standing for just anything—brands have always stood for something. We’re talking about taking a social or environmental stance.
Google went from a college research project to a company with a brand value estimated at 17billion all while seeking to live by its credo of “Don’t be evil”, social higher calling if you will
Wholefoods has become the fastest growing retailer in the world by building its brand on a simple philosophy of Whole foods, whole people, whole planet. Like Stonyfield and others before it, these companies have turned strong beliefs into a winning proposition—and those core beliefs and core values are the cornerstones of their brands and their marketing programs
With CREDO Long Distance, every call you make helps support progressive causes like human rights, the environment and voter registration – at no extra cost ...
To some degree, this is nothing new—companies have always done some of this, but now more than ever, in light of all the bad corporate behavior and downgrading of the corporate standing, its time to do it and do it plentifully, and don’t hesitate to talk about it.
Less employee based but nonetheless, it is about sharing profits
But not only did Malden Mills' CEO Aaron Feurstein vow to rebuild his facility, he also promised to pay his workers full salaries for three months. At a time of downsizing and plant closings, Feurstein's decision made headlines around the country.
Use entertainment and be interesting, intriguing.
Engagement, Dialogue and Partnership:
Because of the complexity of the system, businesses need to
engage in transparent and authentic discussions with their
customers and their critics alike. Conversations and storytelling are
becoming the new communications medium.
Dialogue creates a direct channel to stakeholders that can be used to gather feedback, build credibility, and engender more loyalty by showing a more human side of the company.
In other cases, companies are using dialogue to activate stakeholders – including customers, suppliers, employees, partners and shareholders – as change agents by soliciting new ideas.
Dialogue creates a direct channel to stakeholders that can be used to gather feedback, build credibility, and engender more loyalty by showing a more human side of the company.
In other cases, companies are using dialogue to activate stakeholders – including customers, suppliers, employees, partners and shareholders – as change agents by soliciting new ideas.
Dialogue creates a direct channel to stakeholders that can be used to gather feedback, build credibility, and engender more loyalty by showing a more human side of the company.
In other cases, companies are using dialogue to activate stakeholders – including customers, suppliers, employees, partners and shareholders – as change agents by soliciting new ideas.
Look at the most successful brands that have emerged in the last decade and you’ll find that most of them have been built on a strong and clearly articulated set of beliefs and values.
Green is almost an anti advertising movement, so many are suspect. And less costly.
Look at the most successful brands that have emerged in the last decade and you’ll find that most of them have been built on a strong and clearly articulated set of beliefs and values.
Moving ahead by moving backwards. How far? Differs. Yearning for a simpler time, a more wild and free time.
TRENDS COME FROM HERE….
Classic everett rogers model. Technology adoption.
Realization that we can’t go on like this. Green is the bleeding or cutting edge these days in every domain. Technology, energy, architecture, investing, clothing/other materials, food
This is way beyond the back-to-the-land movement of the 70s
This is a global mainstream shift. It’s happening in every industry, and it’s reflected in corporate behavior, which makes its way to brands, which makes its way to the consumer. Ever since the industrial revolution, we’ve been behaving unsustainably, and government and industry are finally realizing this and implementing change oon a massive scale (obviously these changes take time to percolate thru the culture. Hence, the bleeding edge.
The most telling indicator
hipster
urban gardening
Lawn-to-garden
general store revival (trendcentral 3/19)
Canning/preserving
Drinks of yore
heirloom/craft everything
Eat with hands, superfoods, where trends come from
Also paleo diet
Correction
In fact, in an NPR interview in which he offered predictions for 2010, Barneys creative director Simon Doonan forecast the demise of the quest for perceived physical "perfection," as the next decade ushers in a reclaiming of the bohemian mindset.
Away from masochism
Three woman food service unshaved pits
home remedies,
naturopapthy
west to east medicine,
Means of production
Paleo exercise
hunting
Correction
living in 60sqft article
edible landscaping
lawn to garden
Cohousing
Ecovillages, leads into
no impact man
barter, freecycle, swiffing
lending, kiva
new urbanism.
local currencies,
Biodiesel,home wind,
ROWE becoming more prevalent
unschooling
trade school,
Rickshaws
Fixed-gear bikes
Culture jamming
AESTHETICS/PHILOSOPHY
wabi sabi aesthetic
Adbusters 'altermodern' (see image of recent cover. Beyond Postmodernism).
Beck and cowen
AESTHETICS/PHILOSOPHY
wabi sabi aesthetic
Adbusters 'altermodern' (see image of recent cover. Beyond Postmodernism).
Beck and cowen
AESTHETICS/PHILOSOPHY
wabi sabi aesthetic
Adbusters 'altermodern' (see image of recent cover. Beyond Postmodernism).
Beck and cowen