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R t O ti M tR t O ti M tRemote Operations Management
Trends
Remote Operations Management
Trends
Wil Chin
Research Director
ARC Advisory Group
wchin@arcweb.com
Does your Organization Deploy a Remote
Control/Monitoring System?
Does your Organization Deploy a Remote
Control/Monitoring System?
33%
1. Yes, not integrated
33%
33%
2. Yes, integrated with control and/or business system
11%
33%
3. No, but plan to implement
4%
11%
4. No, do not plan to implement
19%
4%
5. Don’t know
2
© ARC Advisory Group
19%
Why Would You Deploy a Remote System?
(select all that apply)
Why Would You Deploy a Remote System?
(select all that apply)
39%
1. Improve workforce utilization
0%
39%
2. Management Transparency
11%
3. Real-time Control
21%
4. Benchmark performance of plants
5 Reduce cost
25%
5. Reduce cost
6 Other
3
© ARC Advisory Group
4%
6. Other
Who are the Primary Remote System
Users? (select all that apply)
Who are the Primary Remote System
Users? (select all that apply)
0%
1. C-level management
10%
0%
2. Plant management
52%
3. Operations
14%
4. Maintenance
5 Reliability
7%
5. Reliability
6. Engineering
4
© ARC Advisory Group
17%
6. Engineering
What Obstacles are Inhibiting the Use of
Remote Systems? (select all that apply)
What Obstacles are Inhibiting the Use of
Remote Systems? (select all that apply)
13%
1. High Cost
10%
2. Technology
3. Integration issues
16%
23%
3. Integration issues
4. Unavailability of standards
10%
16%
5. Lengthy implementation
10%
6. Lack of quantitative benefits
7. Other
5
© ARC Advisory Group
19%
7. Other
Rate the Effectiveness of Your Remote
Systems? (select all that apply)
Rate the Effectiveness of Your Remote
Systems? (select all that apply)
7%
1. Exceeded expectations
18%
7%
2. Met expectations
7%
3. Did not meet expectations
11%
4. Results/benefits not transparent
5 Effectiveness not measured
29%
5. Effectiveness not measured
6. Don’t know
6
© ARC Advisory Group
29%
6. Don t know
Traditional Plant ManagementTraditional Plant Management
Business
S t
Production Management
Wireless Process
Visualization
Ethernet
Systems
OPCDxAPIs
Industrial Ethernet
FT (Option)
Visualization
Firewall
HSE
Profib
usDeviceNe
t Other Buses
PAC
HART
OM
OM
Foundation Fieldbus
Application
Specific
S
Discrete ControlProcess Control
HART Specific
Appliances
7
© ARC Advisory Group
We Have Excellent View Within the Plant
Today’s Plant is Geographically DispersedToday’s Plant is Geographically Dispersed
8
© ARC Advisory Group
Access to Information Needed to Control,
Optimize, and Sustain Production
Production Plants are RemoteProduction Plants are Remote
Multiple Plants
Management of Remote/Inaccessible SitesManagement of Remote/Inaccessible Sites
• Oil Wells
• Floating Platforms
• Booster Stations
• Natural Gas Compressor Stations
• Subsea EquipmentSubsea Equipment
• Inventory Tanks
• Terminals
& S b• Power T&D Substations
• Wind & Solar Farms
• Mobile Assets (Fleet)
9
© ARC Advisory Group
( )
Connect Access Analyze Action
Drivers for Remote Operations
Management
Drivers for Remote Operations
Management
Increasing Accountability of CEOs
Need for Information Transparency
Declining Workforce
Extreme Competitive Landscape
Speed & Agility
C lid tiConsolidation
Carbon Footprint
10
© ARC Advisory Group
Appropriate IndustriesAppropriate Industries
Oil & Gas
Many Plants
Oil & Gas
Chemical
Refining
Remote / Inaccessible Assets
C P
g
Mining
Steel
Cost Pressure
Expert Knowledge
P&P
W&WW
Dispersed Supply Chain
All Industries can Benefit From Deploying
Remote Management Solutions
11
© ARC Advisory Group
Remote Management Solutions
Appropriate ApplicationsAppropriate Applications
Oil & Gas
Process Control
Chemical
Refining
Asset Management
Energy Management
Mining
Steel
Energy Management
Reliability
P&P
W&WW
Health, Environmental, Safety
Allows Management of Important Issues
from a Central Remote Facility
12
© ARC Advisory Group
from a Central Remote Facility
Benefit of Remote Operations ManagementBenefit of Remote Operations Management
CIO
CEO
O
CEO
Plant
M i t
Remote
Operations
M t
Plant
Manager
MaintenanceManagement
EngineerOperations
13
© ARC Advisory Group
Provides Real-time Information for All
Stakeholders
BenefitsBenefits
Management Transparency- Comprehensive
ViewView
Improve workforce utilization
Improve SafetyImprove Safety
Foster Collaboration/Teamwork
Benchmark performance of plants - savep p
Energy
Identify Bad Actors, Increase Reliability
Real-time Control
Improve Performance
R d t
14
© ARC Advisory Group
Reduce cost
Issues & ObstaclesIssues & Obstacles
Technologygy
Disparate Data Sources
Integration
Information Management
Standards
Lengthy Implementation
High Initial Cost
Quantitative Benefits
Value Proposition
15
© ARC Advisory Group
Goals of This Session…Goals of This Session…
End User Case Studies and Panel Discussion:
Identify Obstacles
Understand Solutions
Discuss Available Technologies
Discuss Lessons Learned
Understand Value Proposition
Address User Concerns and Issues
16
© ARC Advisory Group
R t O ti M tR t O ti M tRemote Operations Management
Audience Survey
Remote Operations Management
Audience Survey
Before we begin the panel discussion
Please take this quick surveyPlease take this quick survey
5 questions
Use key pad to input numerical answers
We will display responsesWe will display responses
Thank YouThank You
For more information, contact the author at
wchin@arcweb.com or visit our web pages at
www arcweb comwww.arcweb.com

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ARC's Wil Chin Remote Operations Management Presentation @ ARC Industry Forum 2010

  • 1. R t O ti M tR t O ti M tRemote Operations Management Trends Remote Operations Management Trends Wil Chin Research Director ARC Advisory Group wchin@arcweb.com
  • 2. Does your Organization Deploy a Remote Control/Monitoring System? Does your Organization Deploy a Remote Control/Monitoring System? 33% 1. Yes, not integrated 33% 33% 2. Yes, integrated with control and/or business system 11% 33% 3. No, but plan to implement 4% 11% 4. No, do not plan to implement 19% 4% 5. Don’t know 2 © ARC Advisory Group 19%
  • 3. Why Would You Deploy a Remote System? (select all that apply) Why Would You Deploy a Remote System? (select all that apply) 39% 1. Improve workforce utilization 0% 39% 2. Management Transparency 11% 3. Real-time Control 21% 4. Benchmark performance of plants 5 Reduce cost 25% 5. Reduce cost 6 Other 3 © ARC Advisory Group 4% 6. Other
  • 4. Who are the Primary Remote System Users? (select all that apply) Who are the Primary Remote System Users? (select all that apply) 0% 1. C-level management 10% 0% 2. Plant management 52% 3. Operations 14% 4. Maintenance 5 Reliability 7% 5. Reliability 6. Engineering 4 © ARC Advisory Group 17% 6. Engineering
  • 5. What Obstacles are Inhibiting the Use of Remote Systems? (select all that apply) What Obstacles are Inhibiting the Use of Remote Systems? (select all that apply) 13% 1. High Cost 10% 2. Technology 3. Integration issues 16% 23% 3. Integration issues 4. Unavailability of standards 10% 16% 5. Lengthy implementation 10% 6. Lack of quantitative benefits 7. Other 5 © ARC Advisory Group 19% 7. Other
  • 6. Rate the Effectiveness of Your Remote Systems? (select all that apply) Rate the Effectiveness of Your Remote Systems? (select all that apply) 7% 1. Exceeded expectations 18% 7% 2. Met expectations 7% 3. Did not meet expectations 11% 4. Results/benefits not transparent 5 Effectiveness not measured 29% 5. Effectiveness not measured 6. Don’t know 6 © ARC Advisory Group 29% 6. Don t know
  • 7. Traditional Plant ManagementTraditional Plant Management Business S t Production Management Wireless Process Visualization Ethernet Systems OPCDxAPIs Industrial Ethernet FT (Option) Visualization Firewall HSE Profib usDeviceNe t Other Buses PAC HART OM OM Foundation Fieldbus Application Specific S Discrete ControlProcess Control HART Specific Appliances 7 © ARC Advisory Group We Have Excellent View Within the Plant
  • 8. Today’s Plant is Geographically DispersedToday’s Plant is Geographically Dispersed 8 © ARC Advisory Group Access to Information Needed to Control, Optimize, and Sustain Production
  • 9. Production Plants are RemoteProduction Plants are Remote Multiple Plants Management of Remote/Inaccessible SitesManagement of Remote/Inaccessible Sites • Oil Wells • Floating Platforms • Booster Stations • Natural Gas Compressor Stations • Subsea EquipmentSubsea Equipment • Inventory Tanks • Terminals & S b• Power T&D Substations • Wind & Solar Farms • Mobile Assets (Fleet) 9 © ARC Advisory Group ( ) Connect Access Analyze Action
  • 10. Drivers for Remote Operations Management Drivers for Remote Operations Management Increasing Accountability of CEOs Need for Information Transparency Declining Workforce Extreme Competitive Landscape Speed & Agility C lid tiConsolidation Carbon Footprint 10 © ARC Advisory Group
  • 11. Appropriate IndustriesAppropriate Industries Oil & Gas Many Plants Oil & Gas Chemical Refining Remote / Inaccessible Assets C P g Mining Steel Cost Pressure Expert Knowledge P&P W&WW Dispersed Supply Chain All Industries can Benefit From Deploying Remote Management Solutions 11 © ARC Advisory Group Remote Management Solutions
  • 12. Appropriate ApplicationsAppropriate Applications Oil & Gas Process Control Chemical Refining Asset Management Energy Management Mining Steel Energy Management Reliability P&P W&WW Health, Environmental, Safety Allows Management of Important Issues from a Central Remote Facility 12 © ARC Advisory Group from a Central Remote Facility
  • 13. Benefit of Remote Operations ManagementBenefit of Remote Operations Management CIO CEO O CEO Plant M i t Remote Operations M t Plant Manager MaintenanceManagement EngineerOperations 13 © ARC Advisory Group Provides Real-time Information for All Stakeholders
  • 14. BenefitsBenefits Management Transparency- Comprehensive ViewView Improve workforce utilization Improve SafetyImprove Safety Foster Collaboration/Teamwork Benchmark performance of plants - savep p Energy Identify Bad Actors, Increase Reliability Real-time Control Improve Performance R d t 14 © ARC Advisory Group Reduce cost
  • 15. Issues & ObstaclesIssues & Obstacles Technologygy Disparate Data Sources Integration Information Management Standards Lengthy Implementation High Initial Cost Quantitative Benefits Value Proposition 15 © ARC Advisory Group
  • 16. Goals of This Session…Goals of This Session… End User Case Studies and Panel Discussion: Identify Obstacles Understand Solutions Discuss Available Technologies Discuss Lessons Learned Understand Value Proposition Address User Concerns and Issues 16 © ARC Advisory Group
  • 17. R t O ti M tR t O ti M tRemote Operations Management Audience Survey Remote Operations Management Audience Survey Before we begin the panel discussion Please take this quick surveyPlease take this quick survey 5 questions Use key pad to input numerical answers We will display responsesWe will display responses
  • 18. Thank YouThank You For more information, contact the author at wchin@arcweb.com or visit our web pages at www arcweb comwww.arcweb.com