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Anti-counterfeiting and Brand
Protection (ABP) Workshop
John Blanchard
Research Director
ARC Advisory Group
jblanchard@arcweb.com
Janice Abel
Principal Analyst
ARC Advisory Group
jabel@arcweb.com
Anti-counterfeiting and Brand
Protection (ABP) Workshop
Steve Banker
Service Director, SCM
ARC Advisory Group
sbanker@arcweb.com
Sal Spada
Research Director
ARC Advisory Group
sspada@arcweb.com
Anti-counterfeiting and Brand
Protection (ABP) Workshop
Clint Reiser
Service Director, SCM
ARC Advisory Group
cresiser@arcweb.com
4
© ARC Advisory Group
Welcome and Introductions
Anti-Counterfeiting and Brand Protection
Best Practices
National IPR Coordination Center
Evolving Anti-Counterfeiting Approaches
Developing Competencies and Organizing to
Prevent Counterfeits: Strategies for
Brand Protection
5
© ARC Advisory Group
Break
Prioritize and Summarizing Topics
Organize Workshop Topics
Designee - Summarizes Results
Questions / Comments at the end of each
short presentation are ok – for topics,
keep it short, time
6
© ARC Advisory Group
Request from the presenters
Due to the sensitive nature of Anti-
Counterfeiting and Brand Protection, our
presenters have requested that any public
communication by the press or other session
participants from this session that uses the
presenters name, company, product or
organization be submitted to the presenters
for approvals or modifications.
Thank you for honoring this request.
Anti-counterfeiting and Brand
Protection (ABP) Best Practices
Janice Abel
Principal Analyst
ARC Advisory Group
jabel@arcweb.com
8
© ARC Advisory Group
Nearly every product is counterfeited
 Pharmaceuticals – anti-cancer
drug, AIDS, Malaria, cough
syrup
 Medical Devices – surgical
mesh
 Food – infant formula, olive oil,
crackers
 Beverages – alcohol, soda
 Auto parts – brake pads
 Electronics & components – IC,
semiconductors, computer
boards
 Consumer products –
sunglasses, solar panels, cough
syrups, ab rocker, NFL gear
 Aerospace – parts (GM Europe)
 Software – MS Office
 Technology – Kindles, iPods
 Chemicals – fertilizer
 Oil & Gas - blends
Ab Rocket
January 2011
$40K NFL
January 2011
Seizure of 244,648
Uggs in one raid in
China in Dec. 2010
9
© ARC Advisory Group
Product Counterfeiting is Big Business
 Organized crime
 Internet grows counterfeit
market (all products)
 As much as 10% of all
goods/services sold
worldwide are counterfeit
 7 - 10% of global
pharmaceuticals
 1-2% of the prescriptions
“Counterfeiters have become more sophisticated as they’ve
come to realize that counterfeiting is a good business to get
into: it has very low risk of getting caught, very low risk of
getting punished severely if you do not get caught, and very
high reward in terms of profit with low overhead.”
Darren Pogoda, International Anti-Counterfeiting Coalition
Secure the
supply
chain!
Increase in
Small
Distributors
Use
caution
about
Internet
Products
No
prescription
= do not
buy
10
© ARC Advisory Group
Economic Impact of Counterfeiting
Source: OECD (2008); US Government; US Chamber of Commerce
0
50
100
150
200
250
300
350
$Billions
Year
$600 – 650 B
global market
11
© ARC Advisory Group
Top 10 Commodities Seized - 2008
Safety Health Liability
Pervasive
12
© ARC Advisory Group
US Pharmaceutical Cargo Thefts 2009
Top 10 Pharma Thefts by
Value in 2009
Eli Lilly Warehouse – $76 M
Eli Lilly Truck - $37 M
Teva Truck - $11.8 M
Novo Nordisk Truck - $11 M
Astellas Truck - $10 M
Unknown company - $8.8 M
GSK Warehouse - $5M
Exel Distribution Center - $3 M
Dev Pharma. Truck - $2M
Dev Pharma. Truck - $2M
“Very easy crime to commit
and get away with.”
Keith Lewis, Task Force Agent
Georgia Bureau of Investigation
13
© ARC Advisory Group
Importance of Brand Protection
“49% of respondents
would be less likely to
purchase a food product
again if it was recalled
due to contamination.”
Source: Yuri Kageyama, AP Business Writer
“Interbrand report released
February 1, 2011 said Toyota
Motor Corp brand dropped 16
percent to $25.7 B compared
with its last report released a
year ago.”
14
© ARC Advisory Group
Counterfeit Pharmaceutical Incidents
Thefts include burglary,
robbery, or an
embezzlement of goods.
The criminals may be
insiders such as
employees, or outsiders
such as professional
thieves. The theft may
occur anywhere in the
distribution chain such as
at the site of
manufacture, freight
forwarder, distribution
centers, warehouses,
pharmacies, or hospitals.
Source: Pharmaceutical
Security institute
15
© ARC Advisory Group
2010 2012 2014
Worldwi…
Source: ARC Anti-CountSource: ARC Anti-CountSource: ARC Anti-CountSource: ARC Anti-Count
ARC ABP Study, Best Practice, Strategy
Report, Insights, Consulting
• Strategy, trends, best practices
• Information, analysis, and consulting on methodologies
and technologies
16
© ARC Advisory Group
ABP Best Practices
Leader
Competitor
Follower
People Processes Technology Information
17
© ARC Advisory Group
ABP Best Practices
Leader
Competitor
Follower
People
Dedicated
ABP teams
Small
dedicated
ABP groups
No
dedicated
ABP Teams
Processes
Proactive
ABP
program
Proactive
ABP
program
Random
ABP
program by
incident
Technology
Multi-
layered
approach
Some multi-
layers
Very little
use of
multi-layers
Information
Collaboration
across
supply chain
Some
collaboration
Less likely to
collaborate
18
© ARC Advisory Group
 All industries, all regions
 Human readable (overt)
 Machine readable (covert &
forensic)
 Printers & applicators
 Readers & authenticators
 Track and trace software
• Serialization & e-pedigree
• Anti-fraud online software
• Business integration software
Anti-Counterfeiting & Brand Protection
Worldwide Market Outlook
Track & trace software
includes software for
supply chain
Key ABP Technologies Included
19
© ARC Advisory Group
http://survey.constantcontact.com/survey/a07e31lwtw2gem
vrn56/start
Overt Covert
Micro Text
Holograms
Taggants
RFID
Shrink Brands
& Seals
Serialized
Labels
Visible inks /
markings
Bar Codes
Human
Readable
(overt)
Machine
Readable
(covert)
Printers &
Applicators
Readers &
Authenticators
Track and
Trace
Software;
Anti-fraud
Software
Anti-Counterfeiting
& Brand Protection
Survey (ABP) &
Study
ABP Technologies
Best Practices Survey and Study
20
© ARC Advisory Group
Rate the effectiveness of human readable
technologies
Holograms, visible
markers and labels
are all nearly equally
effective
Human Readable
Technologies Effectiveness
Rank
0% 5% 10% 15% 20%
Other
Threads
Serialized Labels
Visible Markings (Color /
Inks / Dyes)
Advanced Optical
Imaging Holograms
Standard Holograms
21
© ARC Advisory Group
Track and Trace, Serialization &
Authentication
Serialization

Authentication
Track & Trace Solution
22
© ARC Advisory Group
• Tracking involves knowing the physical location
of a product throughout the supply chain
• Tracing is the ability to know the historical
business event information about the product
such as historical locations, time spent at each
location, record of ownership, transaction history,
packaging configurations, storage conditions, etc.
Track and
Trace
• unique serial numbers for every unit or item
producedSerialization
• electronic record containing genealogy
information regarding each transaction resulting
in a change of ownership or location of a drug
through the supply chain
E-Pedigree
Solutions can be used alone or as part of a layered approach
Software Track and Trace Solutions
23
© ARC Advisory Group
How ABP is being addressed
Leaders – more dedicated
teams Followers – 40% don’t
focus on counterfeiting
Teams or Persons Focused on
ABP
Person or Teams Focused on
ABP
0 20 40 60
Other
Packaging team or person
Security team or person
Do not focus on anti-counterfeiting
Supply chain team or person
Legal team or person
Dedicated brand protection or
anti-counterfeiting team or person
Source: ARC Advisory Group, ABP Best Practice ©2010
24
© ARC Advisory Group
Multi-Layered approach
Respondents Using
Multiple Layers for
Protection
Overt Layer X
Overt Layer 2
Overt Layer 1
Covert
Layer X
Covert
Layer 2
Covert
Layer
1
 All leading
companies are
using multi-
layered approach
25
© ARC Advisory Group
Best Practice Approach
Expiration
Date
Other
Identification
information
Country of
distribution
Targeted
wholesaler or
retailerBatch / lot
number
Weight
/Strength
Genealogy Raw
Mtls Origin
Manufacturing
location
Country of
distribution
Description
Of Product
26
© ARC Advisory Group
Anti-Counterfeiting & Brand Protection
Trends
 Market for ABP
technologies is increasing
 Important to protect
brands and image
 Brand protection teams
and organizations are
important
 Secure the supply chain
 Range of ABP technologies
to consider – depends on
many factors
 Only a few companies have
e-pedigree in place
 Implement pilots while
standards and
regulations develop
 Continuously update &
deploy the latest
technologies Overt
Layer
XOvert
Layer
2Overt
Layer
1Cove
rt
Layer
X
Cove
rt
Layer
2
Co
ve
rt
La
ye
r 1
27
© ARC Advisory Group
Thank You!
For more information, contact the Janice Abel at
jabel@arcweb.com or visit our web pages at
www.arcweb.com
28
© ARC Advisory Group
Welcome and Introductions
Anti-Counterfeiting and Brand Protection
Best Practices
National IPR Coordination Center
Evolving Anti-Counterfeiting Approaches
Developing Competencies and Organizing to
Prevent Counterfeits: Strategies for
Brand Protection
29
© ARC Advisory Group
Welcome and Introductions
Anti-Counterfeiting and Brand Protection
Best Practices
National IPR Coordination Center
Evolving Anti-Counterfeiting Approaches
Developing Competencies and Organizing to
Prevent Counterfeits: Strategies for
Brand Protection
30
© ARC Advisory Group
Welcome and Introductions
Anti-Counterfeiting and Brand Protection
Best Practices
National IPR Coordination Center
Evolving Anti-Counterfeiting Approaches
Developing Competencies and Organizing to
Prevent Counterfeits: Strategies for
Brand Protection
31
© ARC Advisory Group
Break
Prioritize and Summarizing Topics
Organize Workshop Topics
Designee - Summarizes Results
Questions / Comments at the end of each
short presentation are ok – for topics,
keep it short, time
32
© ARC Advisory Group
Break
Prioritize and Summarizing Topics
Organize Workshop Topics
Designee - Summarizes Results
Questions / Comments at the end of each
short presentation are ok – for topics,
keep it short, time
33
© ARC Advisory Group
Break
Prioritize and Summarizing Topics
Organize Workshop Topics
Designee - Summarizes Results
Questions / Comments at the end of each
short presentation are ok – for topics,
keep it short, time
34
© ARC Advisory Group
Break
Prioritize and Summarizing Topics
Organize Workshop Topics
Designee - Summarizes Results
Questions / Comments at the end of each
short presentation are ok – for topics,
keep it short, time
35
© ARC Advisory Group
Thank You
For your participation!
For more information, contact the Janice Abel at
jabel@arcweb.com or visit our web pages at
www.arcweb.com

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Anti-counterfeiting and Brand Protection (ABP) Workshop @ ARC's 2011 Industry Forum

  • 1. Anti-counterfeiting and Brand Protection (ABP) Workshop John Blanchard Research Director ARC Advisory Group jblanchard@arcweb.com Janice Abel Principal Analyst ARC Advisory Group jabel@arcweb.com
  • 2. Anti-counterfeiting and Brand Protection (ABP) Workshop Steve Banker Service Director, SCM ARC Advisory Group sbanker@arcweb.com Sal Spada Research Director ARC Advisory Group sspada@arcweb.com
  • 3. Anti-counterfeiting and Brand Protection (ABP) Workshop Clint Reiser Service Director, SCM ARC Advisory Group cresiser@arcweb.com
  • 4. 4 © ARC Advisory Group Welcome and Introductions Anti-Counterfeiting and Brand Protection Best Practices National IPR Coordination Center Evolving Anti-Counterfeiting Approaches Developing Competencies and Organizing to Prevent Counterfeits: Strategies for Brand Protection
  • 5. 5 © ARC Advisory Group Break Prioritize and Summarizing Topics Organize Workshop Topics Designee - Summarizes Results Questions / Comments at the end of each short presentation are ok – for topics, keep it short, time
  • 6. 6 © ARC Advisory Group Request from the presenters Due to the sensitive nature of Anti- Counterfeiting and Brand Protection, our presenters have requested that any public communication by the press or other session participants from this session that uses the presenters name, company, product or organization be submitted to the presenters for approvals or modifications. Thank you for honoring this request.
  • 7. Anti-counterfeiting and Brand Protection (ABP) Best Practices Janice Abel Principal Analyst ARC Advisory Group jabel@arcweb.com
  • 8. 8 © ARC Advisory Group Nearly every product is counterfeited  Pharmaceuticals – anti-cancer drug, AIDS, Malaria, cough syrup  Medical Devices – surgical mesh  Food – infant formula, olive oil, crackers  Beverages – alcohol, soda  Auto parts – brake pads  Electronics & components – IC, semiconductors, computer boards  Consumer products – sunglasses, solar panels, cough syrups, ab rocker, NFL gear  Aerospace – parts (GM Europe)  Software – MS Office  Technology – Kindles, iPods  Chemicals – fertilizer  Oil & Gas - blends Ab Rocket January 2011 $40K NFL January 2011 Seizure of 244,648 Uggs in one raid in China in Dec. 2010
  • 9. 9 © ARC Advisory Group Product Counterfeiting is Big Business  Organized crime  Internet grows counterfeit market (all products)  As much as 10% of all goods/services sold worldwide are counterfeit  7 - 10% of global pharmaceuticals  1-2% of the prescriptions “Counterfeiters have become more sophisticated as they’ve come to realize that counterfeiting is a good business to get into: it has very low risk of getting caught, very low risk of getting punished severely if you do not get caught, and very high reward in terms of profit with low overhead.” Darren Pogoda, International Anti-Counterfeiting Coalition Secure the supply chain! Increase in Small Distributors Use caution about Internet Products No prescription = do not buy
  • 10. 10 © ARC Advisory Group Economic Impact of Counterfeiting Source: OECD (2008); US Government; US Chamber of Commerce 0 50 100 150 200 250 300 350 $Billions Year $600 – 650 B global market
  • 11. 11 © ARC Advisory Group Top 10 Commodities Seized - 2008 Safety Health Liability Pervasive
  • 12. 12 © ARC Advisory Group US Pharmaceutical Cargo Thefts 2009 Top 10 Pharma Thefts by Value in 2009 Eli Lilly Warehouse – $76 M Eli Lilly Truck - $37 M Teva Truck - $11.8 M Novo Nordisk Truck - $11 M Astellas Truck - $10 M Unknown company - $8.8 M GSK Warehouse - $5M Exel Distribution Center - $3 M Dev Pharma. Truck - $2M Dev Pharma. Truck - $2M “Very easy crime to commit and get away with.” Keith Lewis, Task Force Agent Georgia Bureau of Investigation
  • 13. 13 © ARC Advisory Group Importance of Brand Protection “49% of respondents would be less likely to purchase a food product again if it was recalled due to contamination.” Source: Yuri Kageyama, AP Business Writer “Interbrand report released February 1, 2011 said Toyota Motor Corp brand dropped 16 percent to $25.7 B compared with its last report released a year ago.”
  • 14. 14 © ARC Advisory Group Counterfeit Pharmaceutical Incidents Thefts include burglary, robbery, or an embezzlement of goods. The criminals may be insiders such as employees, or outsiders such as professional thieves. The theft may occur anywhere in the distribution chain such as at the site of manufacture, freight forwarder, distribution centers, warehouses, pharmacies, or hospitals. Source: Pharmaceutical Security institute
  • 15. 15 © ARC Advisory Group 2010 2012 2014 Worldwi… Source: ARC Anti-CountSource: ARC Anti-CountSource: ARC Anti-CountSource: ARC Anti-Count ARC ABP Study, Best Practice, Strategy Report, Insights, Consulting • Strategy, trends, best practices • Information, analysis, and consulting on methodologies and technologies
  • 16. 16 © ARC Advisory Group ABP Best Practices Leader Competitor Follower People Processes Technology Information
  • 17. 17 © ARC Advisory Group ABP Best Practices Leader Competitor Follower People Dedicated ABP teams Small dedicated ABP groups No dedicated ABP Teams Processes Proactive ABP program Proactive ABP program Random ABP program by incident Technology Multi- layered approach Some multi- layers Very little use of multi-layers Information Collaboration across supply chain Some collaboration Less likely to collaborate
  • 18. 18 © ARC Advisory Group  All industries, all regions  Human readable (overt)  Machine readable (covert & forensic)  Printers & applicators  Readers & authenticators  Track and trace software • Serialization & e-pedigree • Anti-fraud online software • Business integration software Anti-Counterfeiting & Brand Protection Worldwide Market Outlook Track & trace software includes software for supply chain Key ABP Technologies Included
  • 19. 19 © ARC Advisory Group http://survey.constantcontact.com/survey/a07e31lwtw2gem vrn56/start Overt Covert Micro Text Holograms Taggants RFID Shrink Brands & Seals Serialized Labels Visible inks / markings Bar Codes Human Readable (overt) Machine Readable (covert) Printers & Applicators Readers & Authenticators Track and Trace Software; Anti-fraud Software Anti-Counterfeiting & Brand Protection Survey (ABP) & Study ABP Technologies Best Practices Survey and Study
  • 20. 20 © ARC Advisory Group Rate the effectiveness of human readable technologies Holograms, visible markers and labels are all nearly equally effective Human Readable Technologies Effectiveness Rank 0% 5% 10% 15% 20% Other Threads Serialized Labels Visible Markings (Color / Inks / Dyes) Advanced Optical Imaging Holograms Standard Holograms
  • 21. 21 © ARC Advisory Group Track and Trace, Serialization & Authentication Serialization  Authentication Track & Trace Solution
  • 22. 22 © ARC Advisory Group • Tracking involves knowing the physical location of a product throughout the supply chain • Tracing is the ability to know the historical business event information about the product such as historical locations, time spent at each location, record of ownership, transaction history, packaging configurations, storage conditions, etc. Track and Trace • unique serial numbers for every unit or item producedSerialization • electronic record containing genealogy information regarding each transaction resulting in a change of ownership or location of a drug through the supply chain E-Pedigree Solutions can be used alone or as part of a layered approach Software Track and Trace Solutions
  • 23. 23 © ARC Advisory Group How ABP is being addressed Leaders – more dedicated teams Followers – 40% don’t focus on counterfeiting Teams or Persons Focused on ABP Person or Teams Focused on ABP 0 20 40 60 Other Packaging team or person Security team or person Do not focus on anti-counterfeiting Supply chain team or person Legal team or person Dedicated brand protection or anti-counterfeiting team or person Source: ARC Advisory Group, ABP Best Practice ©2010
  • 24. 24 © ARC Advisory Group Multi-Layered approach Respondents Using Multiple Layers for Protection Overt Layer X Overt Layer 2 Overt Layer 1 Covert Layer X Covert Layer 2 Covert Layer 1  All leading companies are using multi- layered approach
  • 25. 25 © ARC Advisory Group Best Practice Approach Expiration Date Other Identification information Country of distribution Targeted wholesaler or retailerBatch / lot number Weight /Strength Genealogy Raw Mtls Origin Manufacturing location Country of distribution Description Of Product
  • 26. 26 © ARC Advisory Group Anti-Counterfeiting & Brand Protection Trends  Market for ABP technologies is increasing  Important to protect brands and image  Brand protection teams and organizations are important  Secure the supply chain  Range of ABP technologies to consider – depends on many factors  Only a few companies have e-pedigree in place  Implement pilots while standards and regulations develop  Continuously update & deploy the latest technologies Overt Layer XOvert Layer 2Overt Layer 1Cove rt Layer X Cove rt Layer 2 Co ve rt La ye r 1
  • 27. 27 © ARC Advisory Group Thank You! For more information, contact the Janice Abel at jabel@arcweb.com or visit our web pages at www.arcweb.com
  • 28. 28 © ARC Advisory Group Welcome and Introductions Anti-Counterfeiting and Brand Protection Best Practices National IPR Coordination Center Evolving Anti-Counterfeiting Approaches Developing Competencies and Organizing to Prevent Counterfeits: Strategies for Brand Protection
  • 29. 29 © ARC Advisory Group Welcome and Introductions Anti-Counterfeiting and Brand Protection Best Practices National IPR Coordination Center Evolving Anti-Counterfeiting Approaches Developing Competencies and Organizing to Prevent Counterfeits: Strategies for Brand Protection
  • 30. 30 © ARC Advisory Group Welcome and Introductions Anti-Counterfeiting and Brand Protection Best Practices National IPR Coordination Center Evolving Anti-Counterfeiting Approaches Developing Competencies and Organizing to Prevent Counterfeits: Strategies for Brand Protection
  • 31. 31 © ARC Advisory Group Break Prioritize and Summarizing Topics Organize Workshop Topics Designee - Summarizes Results Questions / Comments at the end of each short presentation are ok – for topics, keep it short, time
  • 32. 32 © ARC Advisory Group Break Prioritize and Summarizing Topics Organize Workshop Topics Designee - Summarizes Results Questions / Comments at the end of each short presentation are ok – for topics, keep it short, time
  • 33. 33 © ARC Advisory Group Break Prioritize and Summarizing Topics Organize Workshop Topics Designee - Summarizes Results Questions / Comments at the end of each short presentation are ok – for topics, keep it short, time
  • 34. 34 © ARC Advisory Group Break Prioritize and Summarizing Topics Organize Workshop Topics Designee - Summarizes Results Questions / Comments at the end of each short presentation are ok – for topics, keep it short, time
  • 35. 35 © ARC Advisory Group Thank You For your participation! For more information, contact the Janice Abel at jabel@arcweb.com or visit our web pages at www.arcweb.com