18. “HOW CAN WE
BE DIFFERENT?
moving from a culture of “me”
collective group power defines behavior
grew up being marketed to
don’t trust advisors
success ≠ not luxury items
relationships & life values
wevolution
peer approval
balanced life
19. what’s right stressdoing the right thing
human warmingreconnection with people
groups, clubs,restaurantsreasons to get together
EMERGING TRENDS
23. SHOPPING TRENDS
they vote with their dollars
they like social shopping
they are frugal
when they buy something, they’re actually endorsing it
it’s an adventure with friends& family, more than half share info
they want low prices
37. “our team decided that we wanted to
really understand millennials and build
food and beverages for the next
generations. so, they went out and they
lived and they shopped with millennials
and they ate with them and they cooked
with them. they went to pop-up bars;
i couldn’t get them to come back to
work. it was really something.
but listening to the consumer
and getting inspired by what
the consumer needs before
they know they want it is a
big spur for innovation.”
denise morrison – ceo
47. TECH-EYED WORLDVIEW
instant& nonverbal4x more like to respond to text than voicemail, voice usage down
digidentityonline ids establish identity & demonstrate social currency
share the world through socialalways connected so moments can be posted& shared immediately
50. WHAT THEY’RE DOING
on average 4 hours a day
1. play games
2. browse the web
3. text& chat
4. download apps
74% more than an hour a day
women: 132 / day – men: 94/ day
most have 25 apps
data usage has tripled
52. SOCIAL
• highest penetration of any group
• 12-17 year-olds highest subgroup
• teen girls use twitter 2x more
• aas 3x as likely to use twitter
• 60% have 1 account: facebook
53. WHAT THEY’RE DOING
1. i.m.s & chats
2. comments on friends’ posts
3. posting status updates
4. posting photos& videos
5. sending private messages
6. tagging people in posts
7. playing games
57. TEENS ARE FLOCKING
TO TWITTER
use doubled in past year
slightly older
lower household incomes
less than $50k per year
58. “...i love TWITTER, it’s the
only thing i have to
myself cause my parents
don’t have one...”
“...FACEBOOK is like
shouting in a crowd.
TWITTER is like
speaking in a room...”
72. 60% drop in past year
24 hours vs. 33
7% readership
light overtaking regular
52% have only wireless
18% decrease in past five years
70% own a laptop
11% fewer drivers under 30
WHAT THEY’RE
NOT BUYING
email
tv
newspapers
beer
landline phones
cigarettes
desktop computers
cars
75. WHAT THEY WANT
1. efficiency not speed
2. customization not horsepower
3. connectivity not upholstery
76. • gm hired a 31-year-old from p&g
• ford partnered with zipcar, silicon valley site
• kia warped tour, myspace, spotify
• chevy working with mtv scratch
• toyota music & documentaries
• audi sponsoring marvel films
WHAT CAR
BRANDS ARE DOING
84. • it should be a good way to learn
• will listen if new& different
• could be more content we crave
• if we see could info–we share it
THE AD AGREEMENT
85. • average of 408 contacts
• 80% can be instantly messaged
• offline can go viral online
• 74% call themselves influencers
THE “SPHERE OF SWAY”
they are the buzzmasters
87. • trident more emotional, intangible benefits
• burt’s bees first spinoff with güd
• denny’s always open
• frito-lay touting natural ingredients
• harley davidson realism
WHAT SOME BRANDS
ARE DOING
90. “We’ve embarked on a pretty
massive transformation of
the brand, overhauling
everything we were doing
in programming and
marketing as we said
goodbye to generation x
and embraced the
millennials.”
“We’ve embarked on a pretty
massive transformation of
the brand, overhauling
everything we were doing
in programming and
marketing as we said
goodbye to generation x
and embraced the
millennials.”
106. - early adopters of technology
- avid social media users
- desire for adventure
- health fanatics
- actively support causes
- humor - stunts - local - secrets
REMEMBER