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Networking with Local Retailers
       Beer Merchant – Beer Blogger
              Relationship
99 Bottles® beer store
Federal Way, Wash.
@99BottlesBeer | 99bottles.net
facebook.com/99bottles
Tiffany Adamowski, shopkeeper
@99Pours | 99pours.com
Who are we serving / writing for?
• Number of legal drinking age in USA: 223,058,247
• 36% drinkers prefer wine, 35% beer
   (Source: Gallup Poll 2011, Do you most often drink beer, wine, or liquor? )

• Active BeerAdvocates: 285,000                      (less than 1% of drinking population)
• Unique daily visitors to RateBeer: 20,000
• RateBeer users: 75.5% Men, 27.5% Women
• Top 10 states receiving “malt beverage” shipments:
   California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, Michigan, North Carolina,
   Georgia (Source: Beer Institute, 2011)
• Top 10 “malt beverage” consuming states, per capita:
   North Dakota, Nevada, New Hampshire, Montana, New Mexico, Wisconsin, South Dakota,
   Texas, Louisiana, Wyoming (Source: Beer Institute, 2011)
• Top 10 states with most microbreweries:
   California, Washington, Oregon, Colorado, Michigan, Pennsylvania, Wisconsin, New York,
   Illinois, Texas (Source: Brewers Association, 2010)
• 99 Bottles beer store in Washington State serves over 3,000 beer lovers
  monthly, and over 1,140 customers have purchased at least 99 bottles
#1 Question Posed to Beer Retailers
• Do you have (insert beer name here) ?
  –   Sometimes we have it…Yeah!!
  –   Seasonal or rotating releases
  –   Extremely limited, rare, or sold out
  –   Waiting for release… yeast don’t always run by human schedules
  –   At brewery only and/or a few select accounts
  –   Many times the requested beer doesn’t come into our state or
      country… “If anyone has it, you will…”
You can’t always get what you want.
                                              • Licensed to sell/pour
                                              • Import reporting*
                                              • No bootlegging
                                              *In Washington State: must have direct-
                                              ship license endorsement; only able to
                                              work with out-of-state breweries with
                                              Washington Certificate of Authority.




End of prohibition begins
government control
–   Federal licensure of breweries,
    distributors, importers/exporters
–   Federal control of labeling
–   State licensure of breweries,
    distributors, importers/exporters,
    and retailers; pricing /advertising
    controls
Contrary to popular belief, this this isn’t
the #1 reason you can’t get that beer…
Why you really can’t get that beer.
                                    Retailers can’t pull that beer out of a hat.

                                    Breweries expand where their products
                                    (not just one “hot” item) are most viable.
                                    • High demand, low production = Beer sells out
                                      quickly or brewery can’t provide any to us.
                                    • Low demand = Brewery or beer leaves the market.
                                    • Increased demand in other regions = Brewery may
                                      pull out and leave our market.
                                    • Breweries care about fresh product!

#1 Reason: Supply & Demand
–   Demand for delicious craft beer
    increases as it mainstreams
–   High-demand products
     –   Already selling what they produce
     –   Only one or two “Hot” beers sought                                “America has 2,051
     –   Viable business expansion                                         breweries; 2,000 of which
     –   Sustainable markets
                                                                           are craft breweries.”
–   Low-demand products                                                      —CraftBeer.com, April 30, 2012
     –   Demand wasn’t there to sustain
     –   Pull out of market
#2 Question Posed to Beer Retailers
• Can you get (insert beer name here) for me?
  – People think we can call up a brewery and have it
    shipped if they commit to a case or two.
  – They don’t realize beer’s a controlled substance.
How beer gets to you: 3-Tiered Supply Chain
(99.9% of the time your bottle shop can’t call up a brewery and have it delivered.)
#3 Question Posed to Beer Retailers
•   What’s your favorite? (Can you help me choose?)
    – Not sure what to buy; overwhelmed by selection
    – Don’t understand simple concepts about beer styles
      “I don’t care for ales, but I like stouts.”
      “I don’t like dark beers like IPAs.”
      “I don’t like lagers, but I normally drink Coors.”
    – Guidance for their taste buds, small retailers aren’t
      driven by corporate quotas
    – Many are shopping with beer lists from retailer website/
      newsletter, magazine articles and blogs
    – Some beer bloggers recommend to other customers
      when visiting their local bottle shops… Cool!
#4 Question Posed to Beer Retailers
•   What’s it taste like?
     – Beer reviews! Keep ‘em coming, but get creative…
     – Provide points of reference: “If you like this Blue Moon, you
       should also try Avery White Rascal, Issaquah White Frog,
       Blanche des Bruxelles, Alaskan White,…”
     – A layman’s guide to beer flavors
        –   Hops doesn’t necessarily mean bitter
        –   Dark doesn’t necessarily mean deeply roasted
        –   Ingredients contribute to mouthfeel
        –   Temperature’s affects on flavors
        –   Picture book of similar flavors (chocolate + coffee = Mocha Porter)
     – Tasting events!
        – Collaboration opportunities
Questions & Misconceptions
• Beer is as fragile as milk.            • What are these growler things?
  “How long is okay to sit in car?”      • How long does growler last
• All craft beer is expensive.             (traditional vs. CO2 fill)?
• Why is barrel-aged beer more           • Why is some beer draft only?
  expensive?                             • Lots of issues cleaning growler
• What beer to drink with certain          jugs! Mold terrariums.
  foods?                                 • How to tap a keg?
• What beer is best for cooking?         • How to setup a kegerator?
• How to have a tasting party?           • Does it work? (nucleation etch
• How to plan amount of beer for           glasses, bottle stoppers, etc.)
  party, wedding, or event?              • How to get beers not available?
• I don’t like beer, but want to learn     Trade. Travel. Black Market(?).
  to like it. Can you help?                How to ship beer?
Networking with Local Retailers
• Connect with your local bottle shops & drinking places
   – Are they aware of your blog?
   – Can you share promotional materials with their customers?
• Retailers will share posts relevant to their customers
   – Shared links builds your audience
   – More readers = greater credibility in the beer world
• Attend & promote special tasting events
   – Especially “meet the brewer” activities
   – Get tidbits of info & take photos to share with your readers
• Reference your retailers as appropriate
   – Untappd: Reference @Brewery and @Retailer for tweets
   – RateBeer: Add distribution (retail) source
   – Blog: Be careful not to be overly exclusive
Customer Needs: The 4 Es of Retail
• Education — See top 10 questions!
• Entertainment & Engagement & Encouragement
  – Make it fun! Share your personal experiences & passion for
    beer! Be the beer lifestyle reality star! Take lots of pictures.
    Tell us about the quirky things. Let your readers live
    vicariously through you — and seek out beers you drink.
  – People like to shop with lists! Consider different ways to
    present lists: The Late Show Top 10, Real Time with Bill
    Maher’s New Rules, Things to do before you die (life lists),
    Best Of lists, Top beers for various daily activities,…
  – Continue to write beer reviews. Demonstrate how easy it is
    to do tastings & pairings. Fear of the unknown is the #1 thing
    stopping people from trying new things, including beer.
99 Bottles® beer store – @99BottlesBeer
Facebook.com/99bottles | 99bottles.net
Tiffany Adamowski – @99Pours | 99pours.com

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Networking with local retailers

  • 1. Networking with Local Retailers Beer Merchant – Beer Blogger Relationship
  • 2. 99 Bottles® beer store Federal Way, Wash. @99BottlesBeer | 99bottles.net facebook.com/99bottles Tiffany Adamowski, shopkeeper @99Pours | 99pours.com
  • 3. Who are we serving / writing for? • Number of legal drinking age in USA: 223,058,247 • 36% drinkers prefer wine, 35% beer (Source: Gallup Poll 2011, Do you most often drink beer, wine, or liquor? ) • Active BeerAdvocates: 285,000 (less than 1% of drinking population) • Unique daily visitors to RateBeer: 20,000 • RateBeer users: 75.5% Men, 27.5% Women • Top 10 states receiving “malt beverage” shipments: California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, Michigan, North Carolina, Georgia (Source: Beer Institute, 2011) • Top 10 “malt beverage” consuming states, per capita: North Dakota, Nevada, New Hampshire, Montana, New Mexico, Wisconsin, South Dakota, Texas, Louisiana, Wyoming (Source: Beer Institute, 2011) • Top 10 states with most microbreweries: California, Washington, Oregon, Colorado, Michigan, Pennsylvania, Wisconsin, New York, Illinois, Texas (Source: Brewers Association, 2010) • 99 Bottles beer store in Washington State serves over 3,000 beer lovers monthly, and over 1,140 customers have purchased at least 99 bottles
  • 4. #1 Question Posed to Beer Retailers • Do you have (insert beer name here) ? – Sometimes we have it…Yeah!! – Seasonal or rotating releases – Extremely limited, rare, or sold out – Waiting for release… yeast don’t always run by human schedules – At brewery only and/or a few select accounts – Many times the requested beer doesn’t come into our state or country… “If anyone has it, you will…”
  • 5. You can’t always get what you want. • Licensed to sell/pour • Import reporting* • No bootlegging *In Washington State: must have direct- ship license endorsement; only able to work with out-of-state breweries with Washington Certificate of Authority. End of prohibition begins government control – Federal licensure of breweries, distributors, importers/exporters – Federal control of labeling – State licensure of breweries, distributors, importers/exporters, and retailers; pricing /advertising controls Contrary to popular belief, this this isn’t the #1 reason you can’t get that beer…
  • 6. Why you really can’t get that beer. Retailers can’t pull that beer out of a hat. Breweries expand where their products (not just one “hot” item) are most viable. • High demand, low production = Beer sells out quickly or brewery can’t provide any to us. • Low demand = Brewery or beer leaves the market. • Increased demand in other regions = Brewery may pull out and leave our market. • Breweries care about fresh product! #1 Reason: Supply & Demand – Demand for delicious craft beer increases as it mainstreams – High-demand products – Already selling what they produce – Only one or two “Hot” beers sought “America has 2,051 – Viable business expansion breweries; 2,000 of which – Sustainable markets are craft breweries.” – Low-demand products —CraftBeer.com, April 30, 2012 – Demand wasn’t there to sustain – Pull out of market
  • 7. #2 Question Posed to Beer Retailers • Can you get (insert beer name here) for me? – People think we can call up a brewery and have it shipped if they commit to a case or two. – They don’t realize beer’s a controlled substance.
  • 8. How beer gets to you: 3-Tiered Supply Chain (99.9% of the time your bottle shop can’t call up a brewery and have it delivered.)
  • 9. #3 Question Posed to Beer Retailers • What’s your favorite? (Can you help me choose?) – Not sure what to buy; overwhelmed by selection – Don’t understand simple concepts about beer styles “I don’t care for ales, but I like stouts.” “I don’t like dark beers like IPAs.” “I don’t like lagers, but I normally drink Coors.” – Guidance for their taste buds, small retailers aren’t driven by corporate quotas – Many are shopping with beer lists from retailer website/ newsletter, magazine articles and blogs – Some beer bloggers recommend to other customers when visiting their local bottle shops… Cool!
  • 10. #4 Question Posed to Beer Retailers • What’s it taste like? – Beer reviews! Keep ‘em coming, but get creative… – Provide points of reference: “If you like this Blue Moon, you should also try Avery White Rascal, Issaquah White Frog, Blanche des Bruxelles, Alaskan White,…” – A layman’s guide to beer flavors – Hops doesn’t necessarily mean bitter – Dark doesn’t necessarily mean deeply roasted – Ingredients contribute to mouthfeel – Temperature’s affects on flavors – Picture book of similar flavors (chocolate + coffee = Mocha Porter) – Tasting events! – Collaboration opportunities
  • 11. Questions & Misconceptions • Beer is as fragile as milk. • What are these growler things? “How long is okay to sit in car?” • How long does growler last • All craft beer is expensive. (traditional vs. CO2 fill)? • Why is barrel-aged beer more • Why is some beer draft only? expensive? • Lots of issues cleaning growler • What beer to drink with certain jugs! Mold terrariums. foods? • How to tap a keg? • What beer is best for cooking? • How to setup a kegerator? • How to have a tasting party? • Does it work? (nucleation etch • How to plan amount of beer for glasses, bottle stoppers, etc.) party, wedding, or event? • How to get beers not available? • I don’t like beer, but want to learn Trade. Travel. Black Market(?). to like it. Can you help? How to ship beer?
  • 12. Networking with Local Retailers • Connect with your local bottle shops & drinking places – Are they aware of your blog? – Can you share promotional materials with their customers? • Retailers will share posts relevant to their customers – Shared links builds your audience – More readers = greater credibility in the beer world • Attend & promote special tasting events – Especially “meet the brewer” activities – Get tidbits of info & take photos to share with your readers • Reference your retailers as appropriate – Untappd: Reference @Brewery and @Retailer for tweets – RateBeer: Add distribution (retail) source – Blog: Be careful not to be overly exclusive
  • 13. Customer Needs: The 4 Es of Retail • Education — See top 10 questions! • Entertainment & Engagement & Encouragement – Make it fun! Share your personal experiences & passion for beer! Be the beer lifestyle reality star! Take lots of pictures. Tell us about the quirky things. Let your readers live vicariously through you — and seek out beers you drink. – People like to shop with lists! Consider different ways to present lists: The Late Show Top 10, Real Time with Bill Maher’s New Rules, Things to do before you die (life lists), Best Of lists, Top beers for various daily activities,… – Continue to write beer reviews. Demonstrate how easy it is to do tastings & pairings. Fear of the unknown is the #1 thing stopping people from trying new things, including beer.
  • 14. 99 Bottles® beer store – @99BottlesBeer Facebook.com/99bottles | 99bottles.net Tiffany Adamowski – @99Pours | 99pours.com

Editor's Notes

  1. My official title should be “beer pimp.”
  2. Less than 0.01% of the U.S. drinking age population are on BeerAdvocate; I’d estimate that around 5% of our customers participate on BeerAdvocate.There’s a lot of potential to reach more beer lovers // that’s a lot of people who just don’t know how this world of beer works.Washington has drinking population of 4,342,353. At 36,000 customers per year, that’s 0.8% of population, if unique visitors…but many are repeat customers.At 20,000 people visiting RateBeer daily, that’s a lot of beer-loving folks out on the web… potential audience!Malt beverage & microbrewery states … you have a lot of readership potential!
  3. Limited/rare beers. Seasonals. Rotating releases. This is really confusing to the majority of consumers…even beer bloggers!
  4. When we first opened, my brother asked, “What’s it like to be a legal drug dealer?” Yes, beer is a controlled substance. This means we can’t get all beers people want. It’s got to legally come into the state.
  5. Beer as a controlled substance doesn’t work like other products. Beer prices simply aren’t increased and shipped to the market that can pay the most. Product freshness & viability is key. Local markets get product first.