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JINDAL SHADEED IRON &
STEEL LLC
Said Al Darmaki, HR & Administration Head
The Reasons why
Employees quit their
workplace
Presented by
Talent Management
Talent management is the implementation of
integrated strategies or system designed to
increase workplace productivity by developing
improved processes for attracting, developing,
retaining, and utilizing people with the required
skills and aptitude to meet current and future
business needs.
(SHRM,2012).
Omani Employees Turnover in 2012
The War for Talent
Based	
  on	
  many	
  research	
  it	
  has	
  become	
  obvious	
  that	
  
what	
  dis4nguishes	
  high	
  performing	
  companies	
  from	
  
merely	
  average	
  performers	
  in	
  this	
  war	
  for	
  talent	
  is	
  not	
  
be9er	
  human	
  resource	
  processes	
  but	
  the	
  fundamental	
  
belief	
  in	
  the	
  importance	
  of	
  talent.	
  	
  
 
The reason for the persistence of the war
•  The irreversible shift from Industrial Age to
Informant age
•  The demand for highly talent mangers
•  The growing propensity for people to move from one
firm to another.
July 7, 2014 5
Herzberg's Two Factor Theory
- Recognition
-Sense of Achievement
-Responsibility
Nature of Work
-Growth
-Advancement
- Salary
-working conditions
-job security
-l Supervision
-Company supervision &
Administration
-interpersonal Relationships
July 7, 2014 6
Hygiene FactorsMotivation Factors
Source: John Martin, Organizational Behaviour
Main Reasons Employees separate from their employees
	
  1-­‐The	
  workplace	
  was	
  not	
  as	
  expected	
  
2-­‐The	
  mismatch	
  between	
  job	
  and	
  person	
  	
  
3-­‐The	
  li9le	
  coaching	
  and	
  feedback	
  	
  
4-­‐Too	
  few	
  growth	
  and	
  advancement	
  opportuni4es	
  	
  
5-­‐feeling	
  devalued	
  and	
  unrecognized	
  	
  
6-­‐stress	
  from	
  overwork	
  and	
  work	
  life	
  imbalance	
  	
  
7-­‐loss	
  of	
  trust	
  and	
  confidence	
  in	
  senior	
  leaders	
  	
  
	
  	
  
July 7, 2014 7
Strategies
8
The workplace was not as expected

July 7, 2014 9
Ø The psychological contract
Ø Matching Mutual Expectations
ü Conduct RJP with every job candidate
ü Hire from a pool of temp-to-hire
ü Hire from current employee referrals
The workplace was not as expected
Ø  Create Realistic Job Description
ü  Create Realistic Job Description with a short list of
critical competencies
ü  Allow team members to interview candidates
Ø  Hire From Within
ü  Hire from your pool of current employees
ü  Create a way for candidates to sample on the job
experience.
ü  Survey new hires to find out how to minimize new
hire surprises in the future.
July 7, 2014 10
2- The Mismatch Between Job and Person
Ø Best Fit Selection Practices
ü Make a strong commitment to the continuous
upgrading of talent
ü Follow a clear and thorough talent forecasting and
success factor analysis process
ü Cast a wide recruiting net to expand the universe
of best candidates
ü Follow a purposeful and rigorous interview
process
ü Track measures of hiring success
2- The Mismatch Between Job and
Person
Ø  Job Task Assignment
ü  Conduct entrance interview with all new hires
•  Work to enrich the jobs of all employees
•  Delegate tasks to challenge employees and enrich their
jobs.
12
3- Too Little Coaching and Feedback
Ø  How to coach and Give Feedback
ü  Provide intensive feedback and coaching to new hires
ü  Create a culture of continuous feedback and coaching
ü  Train managers in performance coaching
ü  Make the performance management practice less
controlling and more of a partnership.
ü  Terminate nonperformers when best efforts to coach or
reassign do not pay off.
ü  Hold managers accountable for coaching and giving
feedback.
13
Too Few Growth and Advancement Opportunities
Ø  How to Grow Employees
ü  Provide self assessment tools and career self management
training for all employees
ü  Offer career coaching tools and training for all managers
ü  Provide readily accessible information on career paths
and competency requirements.
ü  Create alternatives to traditional career ladders
ü  Keep employees informed about the company’s strategy.
ü  Build and maintain a fair and efficient internal job posting
process
•  -
14
4- Too Few Growth and Advancement
Opportunities
Ø  Hire From Within Whenever Possible
ü  Show a clear preference for hiring from within
ü  Eliminate HR policies and management practices that
block internal movement
ü  Create a strong mentoring culture (formal mentoring)
ü  Keep the career development and performance appraisal
processes separate
Ø  Review All Talent Effectively
ü  Build on effective talent review and succession
management process
ü  Maintain a strong commitment to employee training
15
5- Feeling Devalued And Unrecognized
Ø  Reluctant Management
Ø  Pay for Engagement and Retention
ü  Offer competitive base pay linked to value creation
ü  Reward results with variable pay aligned with business goals
ü  Rewards employees at high enough level to motivate higher performance.
Ø  Use Cash Rewards for Immediate Recognition
ü  Use cash payouts for on the spot recognition
ü  Involve employees and encourage two way communication when designing
new pay systems.
ü  Monitor the pay system to ensure fairness, efficiency, consistency and
accuracy.
16
5- Feeling Devalued And
Unrecognized
Ø  Remember to Say Thanks
ü  Create a culture of informal recognition founded on
sincere appreciation
ü  Make new hires feel welcome and important
ü  Ask for employee input, then listen and respond
ü  Keep employees in the loop
Ø  Tools Are Investment
ü  Give employees the right tools and resources
ü  Keep the physical environment fit to work in
17
6- Stress From Overwork and Work-life Imbalance
Ø  Engagement Practices to Avoid Imbalance
ü  Initiate a culture of giving before getting employee
loyalty
ü  Tailor the culture of giving to the needs of key talent
ü  Build a culture that values spontaneous acts of caring
ü  Build social connectedness and harmony among employees
ü  Entourage fun in the workplace
18
7- Loss of Trust and Confidence in Senior
Leaders
Ø Practice That Inspire Trust and Confidence
ü Inspire confidence in a clear vision, a workable plan and
the competence to achieve it
ü Back up words with actions
ü Place your trust and confidence in your work force
19
Checklist for Creating Talent Management Strategy
q Where is the organization going and why?
q What work needs to be done?
q What are the current and future roles for our employees?
q What competencies (KSA) does the organization need to get
the work done?
q How do the cultural and economic conditions in various
countries affect our talent needs and acquisition and
development strategies?
q What competencies does the organization currently have?
q What are the current and anticipated gaps in the competency
scale especially in no headquarters location?
20
July 7, 2014 21

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Why employees quit their workplace

  • 1. JINDAL SHADEED IRON & STEEL LLC Said Al Darmaki, HR & Administration Head The Reasons why Employees quit their workplace Presented by
  • 2. Talent Management Talent management is the implementation of integrated strategies or system designed to increase workplace productivity by developing improved processes for attracting, developing, retaining, and utilizing people with the required skills and aptitude to meet current and future business needs. (SHRM,2012).
  • 4. The War for Talent Based  on  many  research  it  has  become  obvious  that   what  dis4nguishes  high  performing  companies  from   merely  average  performers  in  this  war  for  talent  is  not   be9er  human  resource  processes  but  the  fundamental   belief  in  the  importance  of  talent.      
  • 5. The reason for the persistence of the war •  The irreversible shift from Industrial Age to Informant age •  The demand for highly talent mangers •  The growing propensity for people to move from one firm to another. July 7, 2014 5
  • 6. Herzberg's Two Factor Theory - Recognition -Sense of Achievement -Responsibility Nature of Work -Growth -Advancement - Salary -working conditions -job security -l Supervision -Company supervision & Administration -interpersonal Relationships July 7, 2014 6 Hygiene FactorsMotivation Factors Source: John Martin, Organizational Behaviour
  • 7. Main Reasons Employees separate from their employees  1-­‐The  workplace  was  not  as  expected   2-­‐The  mismatch  between  job  and  person     3-­‐The  li9le  coaching  and  feedback     4-­‐Too  few  growth  and  advancement  opportuni4es     5-­‐feeling  devalued  and  unrecognized     6-­‐stress  from  overwork  and  work  life  imbalance     7-­‐loss  of  trust  and  confidence  in  senior  leaders         July 7, 2014 7
  • 9. The workplace was not as expected July 7, 2014 9 Ø The psychological contract Ø Matching Mutual Expectations ü Conduct RJP with every job candidate ü Hire from a pool of temp-to-hire ü Hire from current employee referrals
  • 10. The workplace was not as expected Ø  Create Realistic Job Description ü  Create Realistic Job Description with a short list of critical competencies ü  Allow team members to interview candidates Ø  Hire From Within ü  Hire from your pool of current employees ü  Create a way for candidates to sample on the job experience. ü  Survey new hires to find out how to minimize new hire surprises in the future. July 7, 2014 10
  • 11. 2- The Mismatch Between Job and Person Ø Best Fit Selection Practices ü Make a strong commitment to the continuous upgrading of talent ü Follow a clear and thorough talent forecasting and success factor analysis process ü Cast a wide recruiting net to expand the universe of best candidates ü Follow a purposeful and rigorous interview process ü Track measures of hiring success
  • 12. 2- The Mismatch Between Job and Person Ø  Job Task Assignment ü  Conduct entrance interview with all new hires •  Work to enrich the jobs of all employees •  Delegate tasks to challenge employees and enrich their jobs. 12
  • 13. 3- Too Little Coaching and Feedback Ø  How to coach and Give Feedback ü  Provide intensive feedback and coaching to new hires ü  Create a culture of continuous feedback and coaching ü  Train managers in performance coaching ü  Make the performance management practice less controlling and more of a partnership. ü  Terminate nonperformers when best efforts to coach or reassign do not pay off. ü  Hold managers accountable for coaching and giving feedback. 13
  • 14. Too Few Growth and Advancement Opportunities Ø  How to Grow Employees ü  Provide self assessment tools and career self management training for all employees ü  Offer career coaching tools and training for all managers ü  Provide readily accessible information on career paths and competency requirements. ü  Create alternatives to traditional career ladders ü  Keep employees informed about the company’s strategy. ü  Build and maintain a fair and efficient internal job posting process •  - 14
  • 15. 4- Too Few Growth and Advancement Opportunities Ø  Hire From Within Whenever Possible ü  Show a clear preference for hiring from within ü  Eliminate HR policies and management practices that block internal movement ü  Create a strong mentoring culture (formal mentoring) ü  Keep the career development and performance appraisal processes separate Ø  Review All Talent Effectively ü  Build on effective talent review and succession management process ü  Maintain a strong commitment to employee training 15
  • 16. 5- Feeling Devalued And Unrecognized Ø  Reluctant Management Ø  Pay for Engagement and Retention ü  Offer competitive base pay linked to value creation ü  Reward results with variable pay aligned with business goals ü  Rewards employees at high enough level to motivate higher performance. Ø  Use Cash Rewards for Immediate Recognition ü  Use cash payouts for on the spot recognition ü  Involve employees and encourage two way communication when designing new pay systems. ü  Monitor the pay system to ensure fairness, efficiency, consistency and accuracy. 16
  • 17. 5- Feeling Devalued And Unrecognized Ø  Remember to Say Thanks ü  Create a culture of informal recognition founded on sincere appreciation ü  Make new hires feel welcome and important ü  Ask for employee input, then listen and respond ü  Keep employees in the loop Ø  Tools Are Investment ü  Give employees the right tools and resources ü  Keep the physical environment fit to work in 17
  • 18. 6- Stress From Overwork and Work-life Imbalance Ø  Engagement Practices to Avoid Imbalance ü  Initiate a culture of giving before getting employee loyalty ü  Tailor the culture of giving to the needs of key talent ü  Build a culture that values spontaneous acts of caring ü  Build social connectedness and harmony among employees ü  Entourage fun in the workplace 18
  • 19. 7- Loss of Trust and Confidence in Senior Leaders Ø Practice That Inspire Trust and Confidence ü Inspire confidence in a clear vision, a workable plan and the competence to achieve it ü Back up words with actions ü Place your trust and confidence in your work force 19
  • 20. Checklist for Creating Talent Management Strategy q Where is the organization going and why? q What work needs to be done? q What are the current and future roles for our employees? q What competencies (KSA) does the organization need to get the work done? q How do the cultural and economic conditions in various countries affect our talent needs and acquisition and development strategies? q What competencies does the organization currently have? q What are the current and anticipated gaps in the competency scale especially in no headquarters location? 20