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Recipe for better marketing.
#ConnectShare october 2013

Chris Bennett
CEO
@chrisbennett
chris@97thfloor.com
We live in a different world.

We used to walk on the moon.

Now we base jump from space.
We watch video when we want
with no commercials.
We order groceries when we want
and have them delivered to our front porch
We get live ER wait times
from the freeway
We get clothes customized to us
sent to us on a monthly basis
It is estimated that we see up to

5000
ads every day.

Source: NYT http://www.nytimes.com/2007/01/15/business/media/15everywhere.html
So why do we still have websites
that look like a $150 template?
Why do we have Selfish Ads?

Why are our marketing
campaigns
Selfish

Tell me more about these remarkable women
Source: http://www.slideshare.net/randfish/secret-ingredients-of-better-marketing
Why do we have impersonal sites?

I came to Sears.com so I could click on a banner ad for the Raddison
98%

of Americans distrust
information on the web

Source: 98% of Americans Distrust the Internet (Harris Interactive)
hat tip: @randfish
Reasons Americans distrust
information on the internet:

59%
Too Many Ads

SOURCE: 98% of Americans Distrust the Internet
Source: 98% of Americans Distrust the Internet (Harris Interactive)
hat tip: @randfish
Reasons Americans distrust
information on the internet:

56%
Outdated Information

Source: 98% of Americans Distrust the Internet (Harris Interactive)
hat tip: @randfish
Reasons Americans distrust
information on the internet:

53%

Information is Self-Promotional

Source: 98% of Americans Distrust the Internet (Harris Interactive)

Source: 98% of Americans Distrust the Internet (Harris Interactive)
hat tip: @randfish
Page abandonment vs. Page load time in Seconds.

Source: http://blog.kissmetrics.com/loading-time/?wide=1
Page speed expectations.

Source: http://blog.kissmetrics.com/loading-time/?wide=1
Page speed expectations.

Source: http://blog.kissmetrics.com/loading-time/?wide=1
Anyone can compete with anyone on the internet.
Your are limited only by your imagination

sky’s the limit
You can’t just dump money and hope it works.
This isn’t TV advertising.
Our content needs to be creative.

Source: http://www.youtube.com/watch?v=_joDNOpeWWo
Our content needs to be useful.

Source: http://www.slideshare.net/97thfloor/typeface-7-slides
Our content needs to be altruistic.

Source: http://www.dropdowndeals.com/blog/diy-starbucks-holiday-drinks/
Content is no different.
Content is no different.

Reading “How to Win Friends and Influence People”
should be done at least every couple of years.
Switch your thinking.
Don’t try to convince your audience to love your content.
Your content should love your audience.
The rest will take care of itself.
Visualize the complex for better digestion
It’s all about the data.

Source: http://darkhorseanalytics.com/blog/data-looks-better-naked/
It’s all about the data.

Source: http://darkhorseanalytics.com/blog/data-looks-better-naked/
“I keep saying that the sexy job in
the next 10 years will be
statisticians, and I’m not kidding.”
- Hal R. Varian, chief economist at Google
Let’s talk social.
If you build it they won’t come.
Just because you hear your nephew is talking
about it doesn’t mean you need to be there.
Start by knowing where your audience is.
Source: http://pewinternet.org/Reports/2013/Social-media-users.aspx
What to Tweet

Source: http://tracksocial.com/whitepapers
When to Tweet daily - generally

Source: http://tracksocial.com/whitepapers
When to Tweet weekly - generally

Source: http://tracksocial.com/whitepapers
When to Tweet - custom based off your followers

Use Follwerwonk by Moz or Tweriod
Source: http://pewinternet.org/Reports/2013/Social-media-users.aspx
What to share

Source: http://tracksocial.com/whitepapers
How often to share

Source: http://tracksocial.com/whitepapers
When to share daily - generally

Source: http://tracksocial.com/whitepapers
Source: http://pewinternet.org/Reports/2013/Social-media-users.aspx
Source: http://pewinternet.org/Reports/2013/Social-media-users.aspx
Source: http://pewinternet.org/Reports/2013/Social-media-users.aspx
Who uses Google+

Source: http://www.flowtown.com/blog/whos-using-google?display=wide
Other social
Repurposing content

re·pur·posed, re·pur·pos·ing, re·pur·pos·es. To use or convert for use in another format or product
What if I told you, “15 minutes or less could get you 35,000
views?”
Take an infographic and...
slice it up for slideshare, 35k views, top of the day, top of the week, http://www.slideshare.net/SoleraNetworks/are-you-a-hackers-target
10k+ views, top of the day, only 6 slides, http://www.slideshare.net/DrugRehabdotorg/how-meth-affects-you
Work your graphics into a BuzzFeed list, article views, 319k. Referrals from BF, 16,073
Very popular theory, out of all our staff I sent it to (30+ people) 3 including me made it through the entire text.
So we made it visual, www.pixartheory.com. Original Theory at, http://jonnegroni.com/2013/07/11/the-pixartheory/
Very popular theory, out of all our staff I sent it to (30+ people) 3 including me made it through the entire text.
So we made it visual, www.pixartheory.com. Original Theory at, http://jonnegroni.com/2013/07/11/the-pixartheory/
Very popular theory, out of all our staff I sent it to (30+ people) 3 including me made it through the entire text.
So we made it visual, www.pixartheory.com. Original Theory at, http://jonnegroni.com/2013/07/11/the-pixartheory/
Very popular theory, out of all our staff I sent it to (30+ people) 3 including me made it through the entire text.
So we made it visual, www.pixartheory.com. Original Theory at, http://jonnegroni.com/2013/07/11/the-pixartheory/
Make your content interactive
Case Study in Interactive Content, http://www.desk.com/customer-service/how-to-improve-customer-service
Desk.com, awesome product that is widely used. Wanted a cool interactive way to explain benefits and really sell the product high in the
Funnel.
WeWe created an interactive explainer and the
created an interactive explainer and the #’s are compelling.

#’s are compelling.
In Analytics the Graphic was Broken into 4 parts. 40% of all traffic (even social) complete the entire interactive. Remember this information
is 100% about Universal Inbox. It is 100% “on brand.”
Avg. Time on Page is 3.2 minutes (that is from all traffic even social).
Interactive a long and complicated story in a more compelling easy more way.
Interactive can tellcan tell a long and complicated story in a to digest compelling

easy to digest way.
Ranks in Google for phrases like, “How to Improve Customer Service.” The reaction from search traffic is phenomenal.
Even though it is very much on brand it is still getting a lot of social shares due to cool and unique factor.
You can put and track actual CTA’s on the graphic page. We track hovers over and clicks on CTA’s.
Blog content case study

O.C. Tanner helps companies w/over 2,000 employees consistently appreciate and recognize their workforce. www.octanner.com
Not a stretch that they recognize cool companies around the world. Nearly every company on the list shared socially. Total social
reach in the Millions.
http://www.octanner.com/blog/2013/01/top-10-coolest-companies-to-work-for-in-boston/
Beat a Dead Horse

You don’t always have to come up with new ideas
If it works keep doing it again...
http://www.octanner.com/blog/2013/03/the-11-coolest-companies-to-work-for-in-seattle/
...and again.
http://www.octanner.com/blog/2013/04/top-10-coolest-companies-to-work-for-in-philadelphia/
Companies have started tweeting in hopes to be on the list one day.
Companies have started tweeting in hopes to be on the list one day.
You are all Hustlers
You are all Hustlers

In a one on one you could sell anyone.
You are all Hustlers

So why can’t your website, content and social do the same?
Recipe for better marketing.
#ConnectShare october 2013

Chris Bennett
CEO
@chrisbennett
chris@97thfloor.com

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