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L’Impresa come Narrazione
         Simone Corami
VeneziaCamp 2012                                         12-13 Aprile




                   Se i mercati sono CONVERSAZIONI*…

                 …allora le imprese sono NARRAZIONI



                             *cluetrain manifesto


L’Impresa come Narrazione                              Simone Corami
VeneziaCamp 2012                                                            12-13 Aprile




                                           TIMELINE


            Anni 80 – Le Imprese come fattori culturali (Fine Modernità)
            Anni 90 – Esplosione del Testo e del Senso (Avvento Digitale)
            1999 – Le 95 tesi di Cluetrain Manifesto (Nuovo Marketing)
                            Anni 2000 – UGC e Web 2.0 (Età Digitale)
                        Anni 2010 – Smartphone e Tablet (Età Mobile)




L’Impresa come Narrazione                                              Simone Corami
VeneziaCamp 2012                                                        12-13 Aprile




                 Il mondo non è complicato, ma COMPLESSO
               Viviamo in un flusso continuo di INFORMAZIONI
             Questo flusso crea smarrimento e perdita di IDENTITA’

                 Da qui si rinnova il BISOGNO FORTE di racconto, di

                                  NARRAZIONE




L’Impresa come Narrazione                                             Simone Corami
VeneziaCamp 2012                                                  12-13 Aprile




                     Un’azienda non produce merci ma PRODUCE:

                                     Senso
                                   Esperienze
                                     Valori
                                  Appartenenza




L’Impresa come Narrazione                                       Simone Corami
VeneziaCamp 2012                                                      12-13 Aprile




                        Un’azienda che racconta sé stessa è OPEN:

                                 ai dipendenti-collaboratori
                                         ai suoi utenti
                                       alla conoscenza
                                          alle critiche
                                       al cambiamento

                            TUTTI SONO PARTE DELLA NARRAZIONE




L’Impresa come Narrazione                                           Simone Corami
VeneziaCamp 2012                                12-13 Aprile




                            Nuovo Paradigma

                               SHARE
                               TRUST
                                WIKI



L’Impresa come Narrazione                     Simone Corami
VeneziaCamp 2012                                                   12-13 Aprile




                                  Fattori Determinanti

                                         Heritage
                                     Coinvolgimento
                            Organizzazione interna e narrativa
                                        Strumenti
                                   Onestà Intellettuale
                                       Singolarità
                                       Originalità




L’Impresa come Narrazione                                        Simone Corami
VeneziaCamp 2012                                               12-13 Aprile




                             La Narrazione è Relazione

                             Oggi la vostra ricchezza è il
                            Capitale Sociale e Relazionale




L’Impresa come Narrazione                                    Simone Corami
VeneziaCamp 2012                                               12-13 Aprile




                     Grazie Per La Vostra Attenzione

                                    SIMONE CORAMI

                                   simone.corami@gmail.com




CRM 2.0 come leva di marketing                               Simone Corami

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L'impresa come narrazione

  • 2. VeneziaCamp 2012 12-13 Aprile Se i mercati sono CONVERSAZIONI*… …allora le imprese sono NARRAZIONI *cluetrain manifesto L’Impresa come Narrazione Simone Corami
  • 3. VeneziaCamp 2012 12-13 Aprile TIMELINE Anni 80 – Le Imprese come fattori culturali (Fine Modernità) Anni 90 – Esplosione del Testo e del Senso (Avvento Digitale) 1999 – Le 95 tesi di Cluetrain Manifesto (Nuovo Marketing) Anni 2000 – UGC e Web 2.0 (Età Digitale) Anni 2010 – Smartphone e Tablet (Età Mobile) L’Impresa come Narrazione Simone Corami
  • 4. VeneziaCamp 2012 12-13 Aprile Il mondo non è complicato, ma COMPLESSO Viviamo in un flusso continuo di INFORMAZIONI Questo flusso crea smarrimento e perdita di IDENTITA’ Da qui si rinnova il BISOGNO FORTE di racconto, di NARRAZIONE L’Impresa come Narrazione Simone Corami
  • 5. VeneziaCamp 2012 12-13 Aprile Un’azienda non produce merci ma PRODUCE: Senso Esperienze Valori Appartenenza L’Impresa come Narrazione Simone Corami
  • 6. VeneziaCamp 2012 12-13 Aprile Un’azienda che racconta sé stessa è OPEN: ai dipendenti-collaboratori ai suoi utenti alla conoscenza alle critiche al cambiamento TUTTI SONO PARTE DELLA NARRAZIONE L’Impresa come Narrazione Simone Corami
  • 7. VeneziaCamp 2012 12-13 Aprile Nuovo Paradigma SHARE TRUST WIKI L’Impresa come Narrazione Simone Corami
  • 8. VeneziaCamp 2012 12-13 Aprile Fattori Determinanti Heritage Coinvolgimento Organizzazione interna e narrativa Strumenti Onestà Intellettuale Singolarità Originalità L’Impresa come Narrazione Simone Corami
  • 9. VeneziaCamp 2012 12-13 Aprile La Narrazione è Relazione Oggi la vostra ricchezza è il Capitale Sociale e Relazionale L’Impresa come Narrazione Simone Corami
  • 10. VeneziaCamp 2012 12-13 Aprile Grazie Per La Vostra Attenzione SIMONE CORAMI simone.corami@gmail.com CRM 2.0 come leva di marketing Simone Corami