Dharmesh Shah, HupSpot, SXSW Lean Startup 2013
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Dharmesh Shah, CTO & Founder at HupSpot, SXSW Lean Startup, March 9th, 2013
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Dharmesh Shah, HupSpot, SXSW Lean Startup 2013
- 1. Creating A Kick-A#! Culture Dharmesh Shah, Founder/CT O v2
- 4. ‹#›
- 5. ‹#›
- 6. culture: Set of shared beliefs, values and practices.
- 8. Most startups don’t think much about culture.
- 9. WE’RE PUTTING A DENT IN THE UNIVERSE. THAT’S OUR F#!@ING CULTURE!
- 10. Culture?. Relax. I got this… We have beer and ping-pong
- 11. Create a culture? Sounds fishy. Culture should just happen.
- 12. WHY SHOULD YOU SPEND CALORIES ON CULTURE?
- 13. You may not be able to craft culture. But, you can kill it through neglect.
- 16. Get the right people to self-select.
- 17. product is to marketing as culture is to recruiting
- 18. The interest rate on culture debt is usually higher than technology debt.
- 19. Cultural debt is rarely “forgiven” You’re going to have to pay it.
- 20. Questions for your culture deck: 1.What are we doing? 2.Why are we doing it? 3.What do we believe? 4.Who do we want joining us? 5.How do we get them? 6.What does success look like?
- 21. Don’t create the culture you think you should have. Create the one you want to have.
- 22. Whether you plan it or not, you will have a culture. And, it determines your destiny.
- 23. Why not create a culture you love?
- 24. tweet me: @dharmesh CultureCode.com
- 25. If you have time to read only one 100+ slide presentation on culture…
- 26. Read the Netflix culture deck. It’s awesome. netflix.culturedeck.com
- 27. If you have the time to read two. Read it twice! netflix.culturedeck.com
- 28. If you like your culture decks prettier but less insightful… Check out: CultureDeck.com
Notas do Editor
- OutlineWhy worry about culture?Default to OpenWhen you’re getting started, the co-founders think with one brain. They tell each other everything.Then, as the early employees come on board…you decide not to “distract” them. Engineers don’t care about financials, right? Designers don’t delve into life-time-value data, right?Transparency trumps paranoiaShare all the facts. Hard for people to make smart decisions without facts.Face the facts. No rose colored glasses.Understand debt: Technology, Process and People. Interest rate on people debt is the highest.The 5 Whys: Not Just About System Outages At 3amCulture: It’s About Freedom – Not Free Beer.Pick Your One True Metric™Make metrics actionable. Actionable metrics don’t mean crap if nobody acts.
- OutlineWhy worry about culture?Default to OpenWhen you’re getting started, the co-founders think with one brain. They tell each other everything.Then, as the early employees come on board…you decide not to “distract” them. Engineers don’t care about financials, right? Designers don’t delve into life-time-value data, right?Transparency trumps paranoiaShare all the facts. Hard for people to make smart decisions without facts.Face the facts. No rose colored glasses.Understand debt: Technology, Process and People. Interest rate on people debt is the highest.The 5 Whys: Not Just About System Outages At 3amCulture: It’s About Freedom – Not Free Beer.Pick Your One True Metric™Make metrics actionable. Actionable metrics don’t mean crap if nobody acts.
- BETH: Set the tone by making this a text-over image slide. This will set up the next slide (he grey-on-white) better, and establish the rhythm of point, point, TWEETABLE (which your humble editors go on about at some length in later sections).
- http://www.istockphoto.com/stock-photo-17124788-stars-in-outer-space.php?st=ce5e2b8
- http://www.huffingtonpost.com/2010/02/17/sex-stats-70-of-men-and-3_n_465779.htmlhttp://www.istockphoto.com/stock-photo-20082863-grass-looking-wistfully-up.php?st=78276ce
- OutlineWhy worry about culture?Default to OpenWhen you’re getting started, the co-founders think with one brain. They tell each other everything.Then, as the early employees come on board…you decide not to “distract” them. Engineers don’t care about financials, right? Designers don’t delve into life-time-value data, right?Transparency trumps paranoiaShare all the facts. Hard for people to make smart decisions without facts.Face the facts. No rose colored glasses.Understand debt: Technology, Process and People. Interest rate on people debt is the highest.The 5 Whys: Not Just About System Outages At 3amCulture: It’s About Freedom – Not Free Beer.Pick Your One True Metric™Make metrics actionable. Actionable metrics don’t mean crap if nobody acts.
- OutlineWhy worry about culture?Default to OpenWhen you’re getting started, the co-founders think with one brain. They tell each other everything.Then, as the early employees come on board…you decide not to “distract” them. Engineers don’t care about financials, right? Designers don’t delve into life-time-value data, right?Transparency trumps paranoiaShare all the facts. Hard for people to make smart decisions without facts.Face the facts. No rose colored glasses.Understand debt: Technology, Process and People. Interest rate on people debt is the highest.The 5 Whys: Not Just About System Outages At 3amCulture: It’s About Freedom – Not Free Beer.Pick Your One True Metric™Make metrics actionable. Actionable metrics don’t mean crap if nobody acts.
- OutlineWhy worry about culture?Default to OpenWhen you’re getting started, the co-founders think with one brain. They tell each other everything.Then, as the early employees come on board…you decide not to “distract” them. Engineers don’t care about financials, right? Designers don’t delve into life-time-value data, right?Transparency trumps paranoiaShare all the facts. Hard for people to make smart decisions without facts.Face the facts. No rose colored glasses.Understand debt: Technology, Process and People. Interest rate on people debt is the highest.The 5 Whys: Not Just About System Outages At 3amCulture: It’s About Freedom – Not Free Beer.Pick Your One True Metric™Make metrics actionable. Actionable metrics don’t mean crap if nobody acts.
- OutlineWhy worry about culture?Default to OpenWhen you’re getting started, the co-founders think with one brain. They tell each other everything.Then, as the early employees come on board…you decide not to “distract” them. Engineers don’t care about financials, right? Designers don’t delve into life-time-value data, right?Transparency trumps paranoiaShare all the facts. Hard for people to make smart decisions without facts.Face the facts. No rose colored glasses.Understand debt: Technology, Process and People. Interest rate on people debt is the highest.The 5 Whys: Not Just About System Outages At 3amCulture: It’s About Freedom – Not Free Beer.Pick Your One True Metric™Make metrics actionable. Actionable metrics don’t mean crap if nobody acts.
- OutlineWhy worry about culture?Default to OpenWhen you’re getting started, the co-founders think with one brain. They tell each other everything.Then, as the early employees come on board…you decide not to “distract” them. Engineers don’t care about financials, right? Designers don’t delve into life-time-value data, right?Transparency trumps paranoiaShare all the facts. Hard for people to make smart decisions without facts.Face the facts. No rose colored glasses.Understand debt: Technology, Process and People. Interest rate on people debt is the highest.The 5 Whys: Not Just About System Outages At 3amCulture: It’s About Freedom – Not Free Beer.Pick Your One True Metric™Make metrics actionable. Actionable metrics don’t mean crap if nobody acts.
- BETH: YAY. More like these. Although technically this is a tweetable.