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FACEBOOK SOCIAL DESIGN HACK                                                                   PAGE 4




        BEER + FOOTBALL = SOCIAL ACTIVITY
         An early form of Social Media

         • Groups of people come together to support
         their team. Having a beer, singing, creating         “The origin of professional
         friendships or trading insults, and expressing raw   football can be traced back
         and unfiltered emotion throughout a game.            to 1892 …”

         • Geographical rivalries have always existed. My     “Beer is one of the world’s
         town versus your town. My city versus your city      oldest prepared beverages,
                                                              possibly dating back to the
         etc. Teams and fans traveling to away games
                                                              early Neolithic or 9500 BC …”
         bring people from a different part of the world to
                                                              http://en.wikipedia.org/wiki/
         your town, and (most) people welcome them in         History_of_American_football
         with a beer.                                         http://en.wikipedia.org/wiki/
         • It’s fun. Especially when your team wins. The      Beer#History
         players drink champagne out of the trophy, and
         fans drink a beer to celebrate with friends.
         A game of football is a live event, and these
         events produce many stories and conversations.
FACEBOOK SOCIAL DESIGN HACK                                                                                             PAGE 5




           FACEBOOK, FOOTBALL AND GOOD TIMES
           WALL POSTS DURING THE EAGLES VS GIANTS (12/19/10) GAME ON FACEBOOK


      ENGAGEMENTS

      9000

      8000

      7000

      6000

      5000
                                                                                                              51.7
      4000
                                                                                                            MILLION
      3000                                                                                                 CASES O
                                                                                                                    F
                                                                                                          BEER SO
                                                                                                                  LD
      2000                                                                                               DURING
                                                                                                                 THE
                                                                                                          WEEK O
      1000                                                                                                        F
                                                                                                        SUPER B
                                                                                                               OWL
      0

      PM       12.30   1.40    1.42       3:12   3:20        3:52   3:57      4:22   4:23

             PREGAME      KICK-OFF       NYG UP 24-3        EAGLES TIE     EAGLES      POST-GAME
                                             IN 4TH            GAME. 1 MIN       WIN         EMOTION
                                                               REMAIN
FACEBOOK SOCIAL DESIGN HACK                       PAGE 6




        FACEBOOK CONNECTS FRIENDS FOR THE PARTY




                              DISCUSSION
                              • Predictions
                              • Nerves
                              • Talking trash
                              • Heroic journey
                              • Having fun
FACEBOOK SOCIAL DESIGN HACK   PAGE 7




        CONCEPT 1
FACEBOOK SOCIAL DESIGN HACK                                                                          PAGE 8




        FANS LOVE TO SHARE PHOTOS




             PAUL QUICK                                            JOHN BYRNE
             LOOK AT ALL THOSE STEELERS FANS.                      IS THAT YOU FRED? YOU PERFORMING AT THE
             HOPE YOU BOUGHT THEM A BEER LOL                       HALF TIME SHOW :)
             LIKE . COMMENT . SHARE                                LIKE . COMMENT . SHARE




   Facebook currently gets over 200 million photos uploaded per day. Clearly, fans love
    to tell stories with photos. We snap away with our Facebook friends as the primary
       viewer. It’s how we publish our sports stories and memories. The new Facbook
      timeline feature allows us to elevate the ‘Super Bowl catch’ photos that we never
                                        want to forget.

                                                           IAN CAMPBELL | IAN@4THOFFICIAL.COM | 312.804.5749
FACEBOOK SOCIAL DESIGN HACK                                                                     PAGE 9




        RAW EMOTION GIVES US LOTS TO TALK ABOUT
         GAME ACTIVITY

              2:10                          5:15                           6:18
              JORDY NELSON RUNS AS          AARON RODGERS, CENTER, AND     NICK COLLINS DIVES INTO THE
              PITTSBURGH STEELERS’ BRYANT   HIS TEAMMATE JORDY NELSON,     END ZONE FOR A TOUCHDOWN
              MCFADDEN DEFENDS DURING       LEFT, CELEBRATE AFTER NELSON   AFTER HE INTERCEPTED A PASS.
              THE FIRST HALF.               SCORED A TOUCHDOWN.


         FAN REACTION
FACEBOOK SOCIAL DESIGN HACK                                                                   PAGE 10




        CONCEPT: GAME DAY EMOTI-CAM
        Fans are drinking a Bud Light, excited and ready for a good time. This feature
        take photos expressing how they feel as the game is being played. This idea is
        a companion to a live NFL game. They’ve connecting with friends on Facebook,
        and are ready to strike the first blow. It has game-like characteristics and is fo-
        cused on content creation and storytelling with friends.

        How it works
        • You’ll need a Bud Light to be alongside you in the photo.
        • We want to follow the game via photos that express the fans emotion.
        • Browse photos by team or emotion.
        • Tag your friends. Share. Add comments. Take more photos.
FACEBOOK SOCIAL DESIGN HACK                                                                                                                          PAGE 11




        ... AND THE CONVERSATION FLOWS
                                                                     FROM FANS ...
                                                                               Jim Lee commented on Bud Lights post What’s up
                                                                               with the Bear? ... “He looks John when he doesn’t shave”
                                                                               Like . Comment . 2 hours ago near LA


                                                                                  6 people like this.

                                                                                         Mary Jones He’s thirsty?
                                                                                         Like . Comment . 2 hours ago near New York

                                                                                         Fred Murphy Not sure if he’s a Steelers or Packers fan?
                                                                                         Like . Comment . 3 hours ago near Boston


                                                                                 WRITE A COMMENT ...
    FROM BUD LIGHT ...
                                                                       SPONSORED STORY
             Bud Light
             What’s up with the Bear?                                             Jim Lee answered What’s up with the
             Like . Comment . 2 hours ago                                         Bear? “He looks like John when he
                                                                                  doesn’t shave” What do you think?
               400,000 people like this.

                    Jim Lee He looks John when he doesn’t shave                                Bud Light
                    Like . Comment . 2 hours ago near LA                                         Like

                    Alex Bob He’s getting ready for a Packers win!
                    Like . Comment . 3 hours ago near Boston
                                                                                    WRITE A COMMENT ...
                                                                                                                                      Publishes to
              WRITE A COMMENT ...                                                                                                     Jim’s 400
                                                                                                                                      friends.
FACEBOOK SOCIAL DESIGN HACK                                    PAGE 12

GAME DAY EMOTI - CAM APPLICATION
CAMPAIGN LANDING PAGE (TOP)




                                   Landing Page
                                   This is the landing page for the
                                   idea.
                                   ‘Last Weeks games’ allows
                                   fans to navigate to prior weeks
                                   photos.
                                   Countdown clock is ticking down
                                   to your teams next game.
                                   Simple instructions and features
                                   are listed down the page.
FACEBOOK SOCIAL DESIGN HACK        PAGE 13

GAME DAY EMOTI - CAM APPLICATION
CAMPAIGN LANDING PAGE (BOTTOM)
FACEBOOK SOCIAL DESIGN HACK                                  PAGE 14

GAME DAY EMOTI - CAM APPLICATION
‘GAME ON’ PAGE (TOP)




                                   ‘GAME ON’ Page (Top)
                                   Game details and menu to
                                   navigate to other games are the
                                   top.
                                   Typical scoreboard for a game
                                   of football. A feed powers
                                   the game clock, scores, time,
                                   possession, drive chart and
                                   plays.
                                   ‘Add a photo’ buttons allows
                                   fans to upload photos based on
                                   game time and play. A tool to
                                   control moderation between a
                                   fan submitting a photo and the
                                   live page is recommended.
FACEBOOK SOCIAL DESIGN HACK                                     PAGE 15

GAME DAY EMOTI - CAM APPLICATION
‘GAME ON’ PAGE (BOTTOM)




                                   ‘GAME ON’ Page (Bottom)
                                   ‘Scrub’ functionality allows fans
                                   to scroll through the timeline to
                                   see photos for every play (or
                                   minute) for the game. The larger
                                   photos are streaming in quickly
                                   and swapping out every 20
                                   seconds.

                                   Once a photo has been shown in
                                   the featured area it dynamically
                                   migrates down to the lower
                                   photo grid. We can add
                                   pagination by minute or quarter
                                   to control larger quantities of
                                   photos.

                                   Fans can click the photos to
                                   reveal more content. The tabs
                                   act as filters to parse through
                                   the photos. The idea behind
                                   the titles: ‘Crack open a Bud
                                   Light’ and ‘Tears in my Beer’ is
                                   to categorize the photos in a
                                   ‘happy’ or ‘sad’ format.
FACEBOOK SOCIAL DESIGN HACK                                   PAGE 16

GAME DAY EMOTI - CAM APPLICATION
‘GAME ON’ PAGE (BOTTOM)




                                   Photo Detail
                                   Clicking on a thumbnail reveals
                                   a light-box style larger view of
                                   the photo, with various social
                                   links and photo tagging options.

                                   Ideally the process to upload
                                   the photo includes a ‘Game’ and
                                   ‘Mood’ field so that information
                                   gets posted on News feeds with
                                   the photo.
FACEBOOK SOCIAL DESIGN HACK                                  PAGE 17

GAME DAY EMOTI - CAM APPLICATION
JOHN’S NEWS FEED




                                   Johns News Feed
                                   Displaying the photo and same
                                   message as above in the fans
                                   news feed. Great opportunity to
                                   spread the word about the App.
FACEBOOK SOCIAL DESIGN HACK                                   PAGE 18

GAME DAY EMOTI - CAM APPLICATION
TIMELINE




                                   Worthy of the Timeline
                                   This concept offers a great
                                   opportunity to create a
                                   memorable moment, that’s
                                   perfect for the new Timeline
                                   feature on Facebook. This is a
                                   photo of me in the Cowboys
                                   stadium a day before last years
                                   Super Bowl.
FACEBOOK SOCIAL DESIGN HACK   PAGE 19




        CONCEPT 2
FACEBOOK SOCIAL DESIGN HACK                                                      PAGE 20




        THE NEED TO COMPETE
                              AGE 14                    AGE 34




                                “We’re buying the new Packers shirt”
                     “Let’s go out to the yard and pretend to be Quarterbacks”
                                         “I’m faster than you”
                                 “You tackle like my Grandmother”
                                 “Girls like guys who play football”
FACEBOOK SOCIAL DESIGN HACK                                                                   PAGE 21




        CONCEPT: FOOTBALL PREDICTOR
        It doesn’t get any better than drinking a Bud Light and watching a game. But,
        there are times when the fun slows down a bit. These times present an opportu-
        nity for fans to show their competitive instincts, and Bud Light and Facebook can
        be ‘enablers’ for times like these. This idea offers fans a simple way to challenge
        each other about their football knowledget. We want it to be really simle, game,
        and accessible by all.

        How it works
        • Predict which team’s going to win the game we’re currently attending or
        watching (or it can be any game).
        • Publish your prediction to your News feed. Drink a gulp of Bud Light, and cross
        your fingers that your prediction is right.
        • You lost. This mobile app is instructing you to pay up with a Bud Light. Your
        friends on Facebook await a photo to prove it. You won. Share the glory with your
        friends on Facebook.
FACEBOOK SOCIAL DESIGN HACK                                                                                                                   PAGE 22




        A FANS COMPETITIVE INSTINCT HAS NO BOUNDARIES.
      FANS CAN CREATE THEIR OWN CHALLENGES                          FROM FANS ...
      Giving fans the power to create their own                                 Jim Lee commented on Bud Lights post “How many career
      challenges creates great opportunities for                                touchdowns’ has Aaron Rodgers scored against the Steelers?
                                                                                 ... “Easy. 6. Buy me a Bud Light!”
      conversation. For example:                                                Like . Comment . 2 hours ago near LA


      • General football trivia                                                    6 people like this.

      • Game/play/player/rule predictions                                              Mary Jones Not today. Packers defence looks weak.
                                                                                       Like . Comment . 2 hours ago near New York
      • Things that only your friends understand
                                                                                       Fred Murphy Wrong. Should have said 8.
                                                                                       Like . Comment . 3 hours ago near Boston

    FROM BUD LIGHT ...                                                            WRITE A COMMENT ...
             Bud Light
             How many career touchdowns’ has Aaron Rodgers scored
                                                                     SPONSORED STORY
             against the Steelers?
             Like . Comment . 2 hours ago                                       Jim Lee answered How many career touch-
                                                                                downs’ has Aaron Rodgers scored against the
               400,000 people like this.                                        Steelers? “Easy 6. Buy me a Bud Light!” What
                                                                                do you think?
                    Jim Lee Easy. 6. Buy me a Bud Light!
                                                                                Like . Comment . 3 hours ago near Boston
                    Like . Comment . 2 hours ago near LA
                                                                                           Bud Light
                    Alex Bob He won’t get any today                                          Like
                    Like . Comment . 3 hours ago near Boston
                                                                                                                                    Publishes to
                                                                                                                                    Jim’s 400
              WRITE A COMMENT ...                                                 WRITE A COMMENT ...                               friends.
FACEBOOK SOCIAL DESIGN HACK                                                                                         PAGE 23

 FOOTBALL PREDICTOR APPLICATION
 GAME ON




How it Works
• Pick multiple players by using Facebook Connect. Friends can        • The photographic evidence of an empty Bud Light
be with you at the bar, or remotely via mobile.                       bottle posted on Facebook will stimulate endless
                                                                      amounts of conversation.
• The game is on, and you each pick a winner. ‘Guessed
correctly’ represents the final results for two player’s game         • This concept could integrate Facebook Places (Maps)
predictions.                                                          to publish locations for friends during the game. If
                                                                      friends are in bars there’s a great opportunity to offer
• The literal act of buying your friend a beer is fun, but it’s the   sponsored stories to them.
conversations around it that have the most value.
FACEBOOK SOCIAL DESIGN HACK                                                                                               PAGE 24

FOOTBALL PREDICTOR LEADERBOARD
(TOP)




                                                                                                Leaderboard
                                                                                                To build on the competitive
                                                                                                theme we create a leaderboard
                                                                                                to show who’s been playing and
                                                                                                how many Bud Lights have been
                                                                                                received and delivered (wins
                                                                                                and losses).

                                                                                                Photos are proof of the
                                                                                                purchased Bud Light




                       Facebook News Feed updates
                       News Feeds for the respective players are updated throughout to create
                       opportunities for conversation.
FACEBOOK SOCIAL DESIGN HACK                                                                     PAGE 25

FOOTBALL PREDICTOR LEADERBOARD
(BOTTOM)




                       Facebook News Feed updates
                       News Feeds for the respective players are updated throughout to create
                       opportunities for conversation.
FACEBOOK SOCIAL DESIGN HACK                                                                     PAGE 26

FOOTBALL PREDICTOR NEWS FEED
GAME ON




                       Facebook News Feed updates
                       News Feeds for the respective players are updated throughout to create
                       opportunities for conversation.
FACEBOOK SOCIAL DESIGN HACK   PAGE 27




        CONCEPT 3
FACEBOOK SOCIAL DESIGN HACK                                                                         PAGE 28




         MAKING FANS DREAMS COME TRUE




                 “Peyton Manning                “I’m not worthy. I               “JumboTron con-
                 just left me a                 just got a message               noisseur Jerry
                 voicemail to wish              from Big Ben. He                 Jones from the
   PAUL QUICK.   me luck on next     IAN COOK   wants me to come     TED BYRNE   Cowboys just
   COLTS FAN                         STEELERS                        COWBOYS
                 weeks Fantasy       FAN        to Training Camp     FAN         emailed me to ask if
                 matchup”                       tomorrow to catch                I’d like to bring my
                                                a few passes”                    Fantasy team for a
                                                                                 tour of his new
                                                                                 stadium”
FACEBOOK SOCIAL DESIGN HACK                                                                 PAGE 29




        FANTASY CHAMPS DREAM PRIZE
        Facebook (specifically Facebook Groups) is already a valuable tool for day-to-
        day Fantasy Football activity. Many of the ma jor sports sites (NFL, ESPN and Ya-
        hoo) have also integrated Facebook Connect into their registration flow.

        The goal of this program is to add an additional layer of ‘fun’ over the day-to-
        day activity for a typical Fantasy player and team. Bud Light can add some
        magic to the tools that already exist today.

        How it works
        • Many leagues offer (paid) prizing, but they can’t match Bud Lights pursuit of
        great times and spontaneous fun. Use Facebook to create tools, activities and
        more conversations around a team’s game, and reach the obsessive players by
        getting them to create their dream prize.
FACEBOOK SOCIAL DESIGN HACK                                                                                                                                 PAGE 30




          ENJOY A BUD LIGHT WITH YOUR FAVORITE PLAYER
      PLAYER OF THE WEEK WINNNER                                               FROM FANS ...
                                                                                        Jim Lee commented on Bud Lights post “If you could have a
                                      “Am I dreaming right                              Bud Light with any NFL player who would it be?” ... “Got to
                                      now? I can’t believe I’m                          be Matt Stafford. GO LIONS!”
                                                                                        Like . Comment . 2 hours ago near LA
                                      grabbing a Bud Light
                                                                                           6 people like this.
                                      with Matthew Stafford
                                                                                                Mary Jones I’d let Jahvid Best buy me a Bud Light :)
                                      from the Lions. ”                                         Like . Comment . 2 hours ago near New York

      JIM LEE.                                                                                  Fred Murphy I’m picking up the Bud Light next week.
      LIONS FAN                                                                                 Like . Comment . 3 hours ago near Boston


                                                                                          WRITE A COMMENT ...
    FROM BUD LIGHT ...
                 Bud Light                                                         SPONSORED STORY
                 If you could have a Bud Light with any Detroit Lions player
                 who would it be?                                                             Jim Lee answered If you could have a
                 Like . Comment . 2 hours ago
                                                                                              Bud Light with any Detroit Lions player
                                                                                              who would it be? “Got to be Matt Staf-
                   500,000 people like this.                                                  ford. GO LIONS!” Which player would
                                                                                              you like to have a Bud Light with?
                       Jim Lee Got to be Matt Stafford. GO LIONS!                             Like . Comment . 3 hours ago near Boston
                       Like . Comment . 2 hours ago near LA
                                                                                                         Bud Light
                       Alex Bob Calvin Johnson gets my vote.                                               Like
                       Like . Comment . 3 hours ago near Boston                                                                              Publishes to
                                                                                                                                             Jim’s 400
                  WRITE A COMMENT ...                                                           WRITE A COMMENT ...                          friends.
FACEBOOK SOCIAL DESIGN HACK                               PAGE 31

FANTASY CHAMPS DREAM PRIZE
PROGRAM LANDING PAGE




                              Landing page
                              This layout is more of an
                              editorial style-landing page that
                              features the latest dream prize.

                              It’s a very simple integration of
                              Bud Light into Fantasy. We could
                              have a deeper integration into
                              the actual game application
                              on NFL.com. Commissioners
                              enter their team details etc.
                              to align the day-to-day and
                              conversational aspects of the
                              game into a larger Bud Light
                              platform.
FACEBOOK SOCIAL DESIGN HACK                                                                  PAGE 32




        UNDERSTANDING FAN BEHAVIOR
        The following user profiles form a picture of football fans and help us understand
        how to best facilitate conversations.
FACEBOOK SOCIAL DESIGN HACK                                                                                  PAGE 33

WHICH FANS? > FAIR-WEATHER, TYPICAL, AND OBSESSIVE FANS



                Fair-Weather                              Typical                              Obsessive
                Fan                                       Fan                                  Fan




Not posting updates about team         Can’t remember what it was like to     Doesn’t post many updates, but
news or performances.                  connect with friends during games      people stop and listen when he
                                       before the days of FaceBook.           does (Quality over quantity).
Minimal interaction on sports sites,                                          Usually timed around injury reports
or with sponsors brands on             Visits sports sites regularly and is
Facebook.                              aware of the brands that are in the    He respects the value of a sponsor.
                                       vicinity of the NFL shield.            More money to improve the team.
Not considered enough of an
authority on the game by friends.      His big influence is related to good   His insights change the way his
                                       times. His friends see updates on      friends (and friends of friends) play
Limited spend on fan engagement        Facebook about the day’s logistics.    Fantasy football.
related products and services.
                                       Buys DirecTV, his teams gear, and      Spends a lot on football. It’s his
Game day is a relatively calm day      enough beer and food for a good        priority right after food and
that doesn’t include too many          time at house parties and bars.        electricity.
opportunities for fun or interesting
stories.                               Storytelling takes the shape of        He travels to games and has friends
                                       ranting to friends about his team      all over the country.
                                       challenges and performance. Loves      Traveling and game attendance has
                                       to rub it in when his teams wins.      resulted in a wealth of fan stories.
FACEBOOK SOCIAL DESIGN HACK                                  PAGE 34

WHICH FANS? > FAIR-WEATHER FAN


Team affiliation: Likes         Fantasy: After several
several teams, but not          attempts he’s decided that
too bothered about any          the time commitment is too
particular one. College         much for him.
football has a slightly
                                Why football: Watching
greater meaning to him.
                                football is a good way
Knowledge: Visits ESPN.com      to socialize and have
a couple of times a week.       something in common with
                                friends.
How often: Watches a
handful of games at home        Viewing habits: Watches at
on TV, and connects with        home mostly.
friends in bars a couple of
                                Social connection: Enjoys
times a season.
                                reading the banter from
Game day: Not too               a few football-obsessive
bothered. Doesn’t check         friends on Facebook.
scores via mobile, and rely’s
on Sunday night/Monday’s        Gamer: Not too much, but
news web sites for results      enjoys some of the Wii
and headlines.                  sports games.
FACEBOOK SOCIAL DESIGN HACK                                                              PAGE 35

WHICH FANS? > TYPICAL FAN


Team affiliation: One team.     think he has enough time to       posting and tweeting on
One love. Go Bears.             play properly.                    Sundays and Mondays.
                                                                  Loves that he can easily
                                Why football: Has grown up
Knowledge: Is excited for the                                     connect with people from all
                                with the same Sunday ritual.
season kickoff. Visits ESPN.                                      over the world to talk about
                                Loves his team. Gives him a
com and NFL.com a lot to                                          his team. He brags if his
                                lot to talk about with friends.
learn about the upcoming                                          team wins, and defends his
games.                          Viewing habits: Watches           team at all costs when they
                                on his large HD TV, laptop’s      are losing.
How often: Watches nearly
                                turned on to view stats, and
all Bears games and                                               Gamer: Buys several Xbox
                                mobile is within reach for
connects with friends for                                         games a year. Plays Madden
                                scores and connecting with
most of them.                                                     football, but likes to play
                                friends.
                                                                  other games against his
Game day: Has a ‘Sunday
                                Social connection: Is friends     friends online.
ritual’ that’s all about
                                with several obsessive
watching his favorite team.
                                fans on Facebook. Loves
He typically watches at bars
                                the banter, but relies on
or friends houses.
                                his friends for detailed
Fantasy: Is eager to become     knowledge, research and
a better player but doesn’t     opinion. Heavy Facebook
FACEBOOK SOCIAL DESIGN HACK                                                               PAGE 36

WHICH FANS? > OBSESSIVE FAN


Team affiliation: Packers fan   Game day: Game day is          Why football: He’s known
(and has several tattoos to     an entire weekend. Might       as a guru of Packers and
prove it).                      involve travel for away        general football knowledge.
                                games or coordination          He thinks he’s a bit of a
Knowledge: Checks ESPN.
                                of tailgating activities.      genius, and it’s his ‘expertise’
com and NFL.com, and
                                Basement is a shrine           in life. It’s who he is.
multiple blogs several times
                                for optimal football
a day for the latest news.                                     Viewing habits: Had to
                                consumption. Watches alone
                                                               knock down a wall to fit his
How often: Watches all          or with a few select fellow
                                                               HD TV into the basement.
the games for Pre Season,       obsessed friends.
                                                               Has several computers to
Regular season and all
                                Fantasy: As the                support his need for stats
events. Training Camp,
                                Commissioner of his league     (Apparently NFL.com is a
Combine, Draft and Super
                                he waves goodbye to non        half second quicker with
Bowl. His favorite event is
                                Fantasy playing friends        stats than ESPN.com).
the Schedule Release for the
                                and enters his basement        Mobile is used anytime
upcoming season (So he can
                                and the world of stats for     he leaves the basement
plan his year). For him Pro
                                the duration of the season.    (bathroom, pizza delivery
Bowl is a non event - not a
                                Watches Fantasy TV shows,      etc.)
real game.
                                and aspires to earn a living
                                from his league winnings.
FACEBOOK SOCIAL DESIGN HACK            PAGE 37

WHICH FANS? > OBSESSIVE FAN (PAGE 2)


Social connection: Is
friends with several experts
on Facebook. Uses Social
Media as a tool for research
(Not to discuss wins and
losses), and to demonstrate
his expertise. Spends larger
amounts of time on fan
forums and club community
discussion boards. Has his
own blog, and posts lengthy
views on what’s happened
with players and his team.
Gamer: He plays a bit, but
theres not really enough
time with his football
commitments.

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Bud Light Facebook Strategy

  • 1. FACEBOOK SOCIAL DESIGN HACK PAGE 4 BEER + FOOTBALL = SOCIAL ACTIVITY An early form of Social Media • Groups of people come together to support their team. Having a beer, singing, creating “The origin of professional friendships or trading insults, and expressing raw football can be traced back and unfiltered emotion throughout a game. to 1892 …” • Geographical rivalries have always existed. My “Beer is one of the world’s town versus your town. My city versus your city oldest prepared beverages, possibly dating back to the etc. Teams and fans traveling to away games early Neolithic or 9500 BC …” bring people from a different part of the world to http://en.wikipedia.org/wiki/ your town, and (most) people welcome them in History_of_American_football with a beer. http://en.wikipedia.org/wiki/ • It’s fun. Especially when your team wins. The Beer#History players drink champagne out of the trophy, and fans drink a beer to celebrate with friends. A game of football is a live event, and these events produce many stories and conversations.
  • 2. FACEBOOK SOCIAL DESIGN HACK PAGE 5 FACEBOOK, FOOTBALL AND GOOD TIMES WALL POSTS DURING THE EAGLES VS GIANTS (12/19/10) GAME ON FACEBOOK ENGAGEMENTS 9000 8000 7000 6000 5000 51.7 4000 MILLION 3000 CASES O F BEER SO LD 2000 DURING THE WEEK O 1000 F SUPER B OWL 0 PM 12.30 1.40 1.42 3:12 3:20 3:52 3:57 4:22 4:23 PREGAME KICK-OFF NYG UP 24-3 EAGLES TIE EAGLES POST-GAME IN 4TH GAME. 1 MIN WIN EMOTION REMAIN
  • 3. FACEBOOK SOCIAL DESIGN HACK PAGE 6 FACEBOOK CONNECTS FRIENDS FOR THE PARTY DISCUSSION • Predictions • Nerves • Talking trash • Heroic journey • Having fun
  • 4. FACEBOOK SOCIAL DESIGN HACK PAGE 7 CONCEPT 1
  • 5. FACEBOOK SOCIAL DESIGN HACK PAGE 8 FANS LOVE TO SHARE PHOTOS PAUL QUICK JOHN BYRNE LOOK AT ALL THOSE STEELERS FANS. IS THAT YOU FRED? YOU PERFORMING AT THE HOPE YOU BOUGHT THEM A BEER LOL HALF TIME SHOW :) LIKE . COMMENT . SHARE LIKE . COMMENT . SHARE Facebook currently gets over 200 million photos uploaded per day. Clearly, fans love to tell stories with photos. We snap away with our Facebook friends as the primary viewer. It’s how we publish our sports stories and memories. The new Facbook timeline feature allows us to elevate the ‘Super Bowl catch’ photos that we never want to forget. IAN CAMPBELL | IAN@4THOFFICIAL.COM | 312.804.5749
  • 6. FACEBOOK SOCIAL DESIGN HACK PAGE 9 RAW EMOTION GIVES US LOTS TO TALK ABOUT GAME ACTIVITY 2:10 5:15 6:18 JORDY NELSON RUNS AS AARON RODGERS, CENTER, AND NICK COLLINS DIVES INTO THE PITTSBURGH STEELERS’ BRYANT HIS TEAMMATE JORDY NELSON, END ZONE FOR A TOUCHDOWN MCFADDEN DEFENDS DURING LEFT, CELEBRATE AFTER NELSON AFTER HE INTERCEPTED A PASS. THE FIRST HALF. SCORED A TOUCHDOWN. FAN REACTION
  • 7. FACEBOOK SOCIAL DESIGN HACK PAGE 10 CONCEPT: GAME DAY EMOTI-CAM Fans are drinking a Bud Light, excited and ready for a good time. This feature take photos expressing how they feel as the game is being played. This idea is a companion to a live NFL game. They’ve connecting with friends on Facebook, and are ready to strike the first blow. It has game-like characteristics and is fo- cused on content creation and storytelling with friends. How it works • You’ll need a Bud Light to be alongside you in the photo. • We want to follow the game via photos that express the fans emotion. • Browse photos by team or emotion. • Tag your friends. Share. Add comments. Take more photos.
  • 8. FACEBOOK SOCIAL DESIGN HACK PAGE 11 ... AND THE CONVERSATION FLOWS FROM FANS ... Jim Lee commented on Bud Lights post What’s up with the Bear? ... “He looks John when he doesn’t shave” Like . Comment . 2 hours ago near LA 6 people like this. Mary Jones He’s thirsty? Like . Comment . 2 hours ago near New York Fred Murphy Not sure if he’s a Steelers or Packers fan? Like . Comment . 3 hours ago near Boston WRITE A COMMENT ... FROM BUD LIGHT ... SPONSORED STORY Bud Light What’s up with the Bear? Jim Lee answered What’s up with the Like . Comment . 2 hours ago Bear? “He looks like John when he doesn’t shave” What do you think? 400,000 people like this. Jim Lee He looks John when he doesn’t shave Bud Light Like . Comment . 2 hours ago near LA Like Alex Bob He’s getting ready for a Packers win! Like . Comment . 3 hours ago near Boston WRITE A COMMENT ... Publishes to WRITE A COMMENT ... Jim’s 400 friends.
  • 9. FACEBOOK SOCIAL DESIGN HACK PAGE 12 GAME DAY EMOTI - CAM APPLICATION CAMPAIGN LANDING PAGE (TOP) Landing Page This is the landing page for the idea. ‘Last Weeks games’ allows fans to navigate to prior weeks photos. Countdown clock is ticking down to your teams next game. Simple instructions and features are listed down the page.
  • 10. FACEBOOK SOCIAL DESIGN HACK PAGE 13 GAME DAY EMOTI - CAM APPLICATION CAMPAIGN LANDING PAGE (BOTTOM)
  • 11. FACEBOOK SOCIAL DESIGN HACK PAGE 14 GAME DAY EMOTI - CAM APPLICATION ‘GAME ON’ PAGE (TOP) ‘GAME ON’ Page (Top) Game details and menu to navigate to other games are the top. Typical scoreboard for a game of football. A feed powers the game clock, scores, time, possession, drive chart and plays. ‘Add a photo’ buttons allows fans to upload photos based on game time and play. A tool to control moderation between a fan submitting a photo and the live page is recommended.
  • 12. FACEBOOK SOCIAL DESIGN HACK PAGE 15 GAME DAY EMOTI - CAM APPLICATION ‘GAME ON’ PAGE (BOTTOM) ‘GAME ON’ Page (Bottom) ‘Scrub’ functionality allows fans to scroll through the timeline to see photos for every play (or minute) for the game. The larger photos are streaming in quickly and swapping out every 20 seconds. Once a photo has been shown in the featured area it dynamically migrates down to the lower photo grid. We can add pagination by minute or quarter to control larger quantities of photos. Fans can click the photos to reveal more content. The tabs act as filters to parse through the photos. The idea behind the titles: ‘Crack open a Bud Light’ and ‘Tears in my Beer’ is to categorize the photos in a ‘happy’ or ‘sad’ format.
  • 13. FACEBOOK SOCIAL DESIGN HACK PAGE 16 GAME DAY EMOTI - CAM APPLICATION ‘GAME ON’ PAGE (BOTTOM) Photo Detail Clicking on a thumbnail reveals a light-box style larger view of the photo, with various social links and photo tagging options. Ideally the process to upload the photo includes a ‘Game’ and ‘Mood’ field so that information gets posted on News feeds with the photo.
  • 14. FACEBOOK SOCIAL DESIGN HACK PAGE 17 GAME DAY EMOTI - CAM APPLICATION JOHN’S NEWS FEED Johns News Feed Displaying the photo and same message as above in the fans news feed. Great opportunity to spread the word about the App.
  • 15. FACEBOOK SOCIAL DESIGN HACK PAGE 18 GAME DAY EMOTI - CAM APPLICATION TIMELINE Worthy of the Timeline This concept offers a great opportunity to create a memorable moment, that’s perfect for the new Timeline feature on Facebook. This is a photo of me in the Cowboys stadium a day before last years Super Bowl.
  • 16. FACEBOOK SOCIAL DESIGN HACK PAGE 19 CONCEPT 2
  • 17. FACEBOOK SOCIAL DESIGN HACK PAGE 20 THE NEED TO COMPETE AGE 14 AGE 34 “We’re buying the new Packers shirt” “Let’s go out to the yard and pretend to be Quarterbacks” “I’m faster than you” “You tackle like my Grandmother” “Girls like guys who play football”
  • 18. FACEBOOK SOCIAL DESIGN HACK PAGE 21 CONCEPT: FOOTBALL PREDICTOR It doesn’t get any better than drinking a Bud Light and watching a game. But, there are times when the fun slows down a bit. These times present an opportu- nity for fans to show their competitive instincts, and Bud Light and Facebook can be ‘enablers’ for times like these. This idea offers fans a simple way to challenge each other about their football knowledget. We want it to be really simle, game, and accessible by all. How it works • Predict which team’s going to win the game we’re currently attending or watching (or it can be any game). • Publish your prediction to your News feed. Drink a gulp of Bud Light, and cross your fingers that your prediction is right. • You lost. This mobile app is instructing you to pay up with a Bud Light. Your friends on Facebook await a photo to prove it. You won. Share the glory with your friends on Facebook.
  • 19. FACEBOOK SOCIAL DESIGN HACK PAGE 22 A FANS COMPETITIVE INSTINCT HAS NO BOUNDARIES. FANS CAN CREATE THEIR OWN CHALLENGES FROM FANS ... Giving fans the power to create their own Jim Lee commented on Bud Lights post “How many career challenges creates great opportunities for touchdowns’ has Aaron Rodgers scored against the Steelers? ... “Easy. 6. Buy me a Bud Light!” conversation. For example: Like . Comment . 2 hours ago near LA • General football trivia 6 people like this. • Game/play/player/rule predictions Mary Jones Not today. Packers defence looks weak. Like . Comment . 2 hours ago near New York • Things that only your friends understand Fred Murphy Wrong. Should have said 8. Like . Comment . 3 hours ago near Boston FROM BUD LIGHT ... WRITE A COMMENT ... Bud Light How many career touchdowns’ has Aaron Rodgers scored SPONSORED STORY against the Steelers? Like . Comment . 2 hours ago Jim Lee answered How many career touch- downs’ has Aaron Rodgers scored against the 400,000 people like this. Steelers? “Easy 6. Buy me a Bud Light!” What do you think? Jim Lee Easy. 6. Buy me a Bud Light! Like . Comment . 3 hours ago near Boston Like . Comment . 2 hours ago near LA Bud Light Alex Bob He won’t get any today Like Like . Comment . 3 hours ago near Boston Publishes to Jim’s 400 WRITE A COMMENT ... WRITE A COMMENT ... friends.
  • 20. FACEBOOK SOCIAL DESIGN HACK PAGE 23 FOOTBALL PREDICTOR APPLICATION GAME ON How it Works • Pick multiple players by using Facebook Connect. Friends can • The photographic evidence of an empty Bud Light be with you at the bar, or remotely via mobile. bottle posted on Facebook will stimulate endless amounts of conversation. • The game is on, and you each pick a winner. ‘Guessed correctly’ represents the final results for two player’s game • This concept could integrate Facebook Places (Maps) predictions. to publish locations for friends during the game. If friends are in bars there’s a great opportunity to offer • The literal act of buying your friend a beer is fun, but it’s the sponsored stories to them. conversations around it that have the most value.
  • 21. FACEBOOK SOCIAL DESIGN HACK PAGE 24 FOOTBALL PREDICTOR LEADERBOARD (TOP) Leaderboard To build on the competitive theme we create a leaderboard to show who’s been playing and how many Bud Lights have been received and delivered (wins and losses). Photos are proof of the purchased Bud Light Facebook News Feed updates News Feeds for the respective players are updated throughout to create opportunities for conversation.
  • 22. FACEBOOK SOCIAL DESIGN HACK PAGE 25 FOOTBALL PREDICTOR LEADERBOARD (BOTTOM) Facebook News Feed updates News Feeds for the respective players are updated throughout to create opportunities for conversation.
  • 23. FACEBOOK SOCIAL DESIGN HACK PAGE 26 FOOTBALL PREDICTOR NEWS FEED GAME ON Facebook News Feed updates News Feeds for the respective players are updated throughout to create opportunities for conversation.
  • 24. FACEBOOK SOCIAL DESIGN HACK PAGE 27 CONCEPT 3
  • 25. FACEBOOK SOCIAL DESIGN HACK PAGE 28 MAKING FANS DREAMS COME TRUE “Peyton Manning “I’m not worthy. I “JumboTron con- just left me a just got a message noisseur Jerry voicemail to wish from Big Ben. He Jones from the PAUL QUICK. me luck on next IAN COOK wants me to come TED BYRNE Cowboys just COLTS FAN STEELERS COWBOYS weeks Fantasy FAN to Training Camp FAN emailed me to ask if matchup” tomorrow to catch I’d like to bring my a few passes” Fantasy team for a tour of his new stadium”
  • 26. FACEBOOK SOCIAL DESIGN HACK PAGE 29 FANTASY CHAMPS DREAM PRIZE Facebook (specifically Facebook Groups) is already a valuable tool for day-to- day Fantasy Football activity. Many of the ma jor sports sites (NFL, ESPN and Ya- hoo) have also integrated Facebook Connect into their registration flow. The goal of this program is to add an additional layer of ‘fun’ over the day-to- day activity for a typical Fantasy player and team. Bud Light can add some magic to the tools that already exist today. How it works • Many leagues offer (paid) prizing, but they can’t match Bud Lights pursuit of great times and spontaneous fun. Use Facebook to create tools, activities and more conversations around a team’s game, and reach the obsessive players by getting them to create their dream prize.
  • 27. FACEBOOK SOCIAL DESIGN HACK PAGE 30 ENJOY A BUD LIGHT WITH YOUR FAVORITE PLAYER PLAYER OF THE WEEK WINNNER FROM FANS ... Jim Lee commented on Bud Lights post “If you could have a “Am I dreaming right Bud Light with any NFL player who would it be?” ... “Got to now? I can’t believe I’m be Matt Stafford. GO LIONS!” Like . Comment . 2 hours ago near LA grabbing a Bud Light 6 people like this. with Matthew Stafford Mary Jones I’d let Jahvid Best buy me a Bud Light :) from the Lions. ” Like . Comment . 2 hours ago near New York JIM LEE. Fred Murphy I’m picking up the Bud Light next week. LIONS FAN Like . Comment . 3 hours ago near Boston WRITE A COMMENT ... FROM BUD LIGHT ... Bud Light SPONSORED STORY If you could have a Bud Light with any Detroit Lions player who would it be? Jim Lee answered If you could have a Like . Comment . 2 hours ago Bud Light with any Detroit Lions player who would it be? “Got to be Matt Staf- 500,000 people like this. ford. GO LIONS!” Which player would you like to have a Bud Light with? Jim Lee Got to be Matt Stafford. GO LIONS! Like . Comment . 3 hours ago near Boston Like . Comment . 2 hours ago near LA Bud Light Alex Bob Calvin Johnson gets my vote. Like Like . Comment . 3 hours ago near Boston Publishes to Jim’s 400 WRITE A COMMENT ... WRITE A COMMENT ... friends.
  • 28. FACEBOOK SOCIAL DESIGN HACK PAGE 31 FANTASY CHAMPS DREAM PRIZE PROGRAM LANDING PAGE Landing page This layout is more of an editorial style-landing page that features the latest dream prize. It’s a very simple integration of Bud Light into Fantasy. We could have a deeper integration into the actual game application on NFL.com. Commissioners enter their team details etc. to align the day-to-day and conversational aspects of the game into a larger Bud Light platform.
  • 29. FACEBOOK SOCIAL DESIGN HACK PAGE 32 UNDERSTANDING FAN BEHAVIOR The following user profiles form a picture of football fans and help us understand how to best facilitate conversations.
  • 30. FACEBOOK SOCIAL DESIGN HACK PAGE 33 WHICH FANS? > FAIR-WEATHER, TYPICAL, AND OBSESSIVE FANS Fair-Weather Typical Obsessive Fan Fan Fan Not posting updates about team Can’t remember what it was like to Doesn’t post many updates, but news or performances. connect with friends during games people stop and listen when he before the days of FaceBook. does (Quality over quantity). Minimal interaction on sports sites, Usually timed around injury reports or with sponsors brands on Visits sports sites regularly and is Facebook. aware of the brands that are in the He respects the value of a sponsor. vicinity of the NFL shield. More money to improve the team. Not considered enough of an authority on the game by friends. His big influence is related to good His insights change the way his times. His friends see updates on friends (and friends of friends) play Limited spend on fan engagement Facebook about the day’s logistics. Fantasy football. related products and services. Buys DirecTV, his teams gear, and Spends a lot on football. It’s his Game day is a relatively calm day enough beer and food for a good priority right after food and that doesn’t include too many time at house parties and bars. electricity. opportunities for fun or interesting stories. Storytelling takes the shape of He travels to games and has friends ranting to friends about his team all over the country. challenges and performance. Loves Traveling and game attendance has to rub it in when his teams wins. resulted in a wealth of fan stories.
  • 31. FACEBOOK SOCIAL DESIGN HACK PAGE 34 WHICH FANS? > FAIR-WEATHER FAN Team affiliation: Likes Fantasy: After several several teams, but not attempts he’s decided that too bothered about any the time commitment is too particular one. College much for him. football has a slightly Why football: Watching greater meaning to him. football is a good way Knowledge: Visits ESPN.com to socialize and have a couple of times a week. something in common with friends. How often: Watches a handful of games at home Viewing habits: Watches at on TV, and connects with home mostly. friends in bars a couple of Social connection: Enjoys times a season. reading the banter from Game day: Not too a few football-obsessive bothered. Doesn’t check friends on Facebook. scores via mobile, and rely’s on Sunday night/Monday’s Gamer: Not too much, but news web sites for results enjoys some of the Wii and headlines. sports games.
  • 32. FACEBOOK SOCIAL DESIGN HACK PAGE 35 WHICH FANS? > TYPICAL FAN Team affiliation: One team. think he has enough time to posting and tweeting on One love. Go Bears. play properly. Sundays and Mondays. Loves that he can easily Why football: Has grown up Knowledge: Is excited for the connect with people from all with the same Sunday ritual. season kickoff. Visits ESPN. over the world to talk about Loves his team. Gives him a com and NFL.com a lot to his team. He brags if his lot to talk about with friends. learn about the upcoming team wins, and defends his games. Viewing habits: Watches team at all costs when they on his large HD TV, laptop’s are losing. How often: Watches nearly turned on to view stats, and all Bears games and Gamer: Buys several Xbox mobile is within reach for connects with friends for games a year. Plays Madden scores and connecting with most of them. football, but likes to play friends. other games against his Game day: Has a ‘Sunday Social connection: Is friends friends online. ritual’ that’s all about with several obsessive watching his favorite team. fans on Facebook. Loves He typically watches at bars the banter, but relies on or friends houses. his friends for detailed Fantasy: Is eager to become knowledge, research and a better player but doesn’t opinion. Heavy Facebook
  • 33. FACEBOOK SOCIAL DESIGN HACK PAGE 36 WHICH FANS? > OBSESSIVE FAN Team affiliation: Packers fan Game day: Game day is Why football: He’s known (and has several tattoos to an entire weekend. Might as a guru of Packers and prove it). involve travel for away general football knowledge. games or coordination He thinks he’s a bit of a Knowledge: Checks ESPN. of tailgating activities. genius, and it’s his ‘expertise’ com and NFL.com, and Basement is a shrine in life. It’s who he is. multiple blogs several times for optimal football a day for the latest news. Viewing habits: Had to consumption. Watches alone knock down a wall to fit his How often: Watches all or with a few select fellow HD TV into the basement. the games for Pre Season, obsessed friends. Has several computers to Regular season and all Fantasy: As the support his need for stats events. Training Camp, Commissioner of his league (Apparently NFL.com is a Combine, Draft and Super he waves goodbye to non half second quicker with Bowl. His favorite event is Fantasy playing friends stats than ESPN.com). the Schedule Release for the and enters his basement Mobile is used anytime upcoming season (So he can and the world of stats for he leaves the basement plan his year). For him Pro the duration of the season. (bathroom, pizza delivery Bowl is a non event - not a Watches Fantasy TV shows, etc.) real game. and aspires to earn a living from his league winnings.
  • 34. FACEBOOK SOCIAL DESIGN HACK PAGE 37 WHICH FANS? > OBSESSIVE FAN (PAGE 2) Social connection: Is friends with several experts on Facebook. Uses Social Media as a tool for research (Not to discuss wins and losses), and to demonstrate his expertise. Spends larger amounts of time on fan forums and club community discussion boards. Has his own blog, and posts lengthy views on what’s happened with players and his team. Gamer: He plays a bit, but theres not really enough time with his football commitments.