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Digital Marketing Strategy

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The Three Rules of Marketing
             armadadigital
1.     Viral by Nature
     •     Any tactic should be inherently viral, and
           have a shelf life beyond it’s intended
           recipient.
1.     Visionary
     •     Any tactic will be executed using best-in-
           class technology & strategic thought.
1.     Measurable
     •     Every tactic will have specific
           measurable results to show success.




              Confidential & Proprietary
The Vision
• How was the approach validated in
  communicating with various
  demographics?
• How is armadadigital unique, compelling,
  engaging and relevant to its target
  audience?
• What did we look at to develop the
  marketing strategy (multidimensional view)
• What is the brand position and how does
  this relate back to the philosophy
• In the context of targeting. How did the
  dimensions of geographic, demographic,
  Psychographic and ethnographic influence
  the marketing paradigm?
           Confidential & Proprietary
Viewerscape
• The Viewerscape is the
  multicultural, multidimensional
  audience that will view
  armadadigital.
• Speaking to and engaging the
  Viewerscape in the relevant media
  and leveraging their social
  networks is the challenge.



         Confidential & Proprietary
“I download TV shows”                              “Reality TV is my dirty
                                                                  secret”




                                                      “don’t sell me,
“I relate to this brand”                               engage me”


                                                                        “Real content
                                                                          matters”

             “don’t tie me to my
                      TV”
                                                                         “I Tivoded it”




                                             “I watch TV on my iPhone”



                             Confidential & Proprietary
Mobile
                           phones
IPTV




                                    Confidential & Proprietary
                  Tivo
        Direct
       Download
       AppleTV



                   Cable
                   DVR
  Podcast
   Video
The Viewer Engagement Lifecycle

                                                            Retain

 Customer
Engagement

                                                         Grow


                                                 Serve

                                 Onboard
                      Acquire
             Target


                            Customer Lifecycle

                      Confidential & Proprietary
Creating relationships with the relevant targeting

THE SPHERE OF INFLUENCE


                  Confidential & Proprietary
The Sphere of Influence
•   A sphere of influence is a collective of people
    that has a clear alpha leader. The sphere can
    have various origins, however there is one
    common dominator. There is always a key
    influencer that stewards the destiny of the
    sphere.
•   There are several types of sphere originators.
    Some display the characteristics of community
    leaders, authoritarians, thought leaders, social
    contributors , and/or subject matter experts.




            Confidential & Proprietary
Relating Spheres




  Confidential & Proprietary
Leveraging the Sphere
                                                                                       + 65 % + 95 %
    Influence Aquisition




                                                                      + 45 %
                                              + 15 %



                                                                                                Influencers
                                                                                            Targeting key individuals
                                                                                            with substantial spheres
                                                                                                  of influence.


* Sphere Activation, basised upon an injection of marketing dollars



                                                          Confidential & Proprietary
Psycographic Marketing
Sphere Activation




                            Ethnographic Marketing


                                                                      Confidential & Proprietary
                                  Demographic Marketing
                                        PR Campaign
                                           Email Touchpoint
                    Sphere of
                    Influence            Personalized Communication
                                        Website Messaging
                                        Personalized Promotion
                                      Blog Seeding
                          Facebook Messaging
                    Myspace Messaging
Multidimensional View
• The lens in which we looked at the
  target audience of armadadigital.
• Compelling learning's and
  multidimensional touchpoints from
  demographics, psychographics and
  ethnographic.




          Confidential & Proprietary
Market Movement
•   Indicate current trends based upon comscore
    and trendspotting data.
•   Create a predictive model for armadadigital
    technology to accommodate changes in the
    future.




              Confidential & Proprietary
Archetypes
• The archetype is critical since is sets the
  tone and manner for the brand position.




          Confidential & Proprietary
Archetype Determination




      Confidential & Proprietary
armadadigital Archetype
 • The armadadigital Archetype will guide the
   marketing efforts based on data
   captured post final launch.
 • Archetypes will be updated as
   knowledge of the consumer and key
   insights mature.




           Confidential & Proprietary
Understanding the Viewerscape

PERSONAS
Confidential & Proprietary
Confidential & Proprietary
Personas




Confidential & Proprietary
Confidential & Proprietary
Segmentation
• Once there is a sufficient amount data
  and viewers, a segmentation analysis
  will account for various criteria points.
• Segmentation by web analytics,
  community members and by adaptive
  survey




          Confidential & Proprietary
Segmentation            Sphere Influencers
Sphere Evanglists      Sphere Influencers
                                                   Target, catagorize and align indivduals with large ,
                                                    medium and small spheres of influance and create a
                                                    two way transitive trust with them.
                                                   Sphere influancers are the gold in the sphere and the
                                                    ultimate target making them the most important.



                                                  Social Network Spheres
                                                   These spheres are derived from Facebook, Myspace
                                                    and Linkedin and have revelant sphere advocates
                                                    that will be the princiapl targets.
                                                   Spheres from this catagory are the most viral in
                                                    nature and will be the most important.



                                                  Sphere Evanglists
                                                   The indivduals that will leverage their sphere to
                                                    advocate the content of armadadigital.
                                                   These are the people that will be the most important
                                                    to market to and direct marketing efforts since they
                                                    will be the insiders.
       Social Network Spheres



                                Confidential & Proprietary
Social Segmentation




    Confidential & Proprietary
Targeting
• Targeting via a attitudinal and
  behavioral dimensions will yield the
  best results for increasing lift,
  engagement and stickiness of the
  website.




            Confidential & Proprietary
Targeting Sphere of
                          Influence
              Network Participation                       Multilevel Activation

          High Conectivity                                       Sphere Seeding


   Mutual Connections                                                 Sphere Activation

                                      Community Advocate

Relationship Activation               Community Member                Leverage Spheres

                                        Active Member

                                            Visitor
      Values Relationships                                       Sphere Construction
                                        Casual Observer

              Interconnecting Spheres                   Mine Spheres



                             Confidential & Proprietary
Tactical Marketing Opportunities


MARKETING TACTICS

               Confidential & Proprietary
PR 2.0
• Intrigue
  • The initial press release should be
    sent via intrigue-based methods
    online AND offline.
  • A second round of multistage PR
    booster rockets would create
    additional intrigue, mystery and
    questions about each show in a
    unique way.
• Events
  • A launch party for the final release
    of armadadigital would accelerate the
    splash of the PR efforts.
  • Include a press junket with the cast
    of the shows.

         Confidential & Proprietary
SEARCH
• SEO
  • armadadigital.com will be initially optimized for
    metadata to enhance organic search.
• SEM
  • A specific list of keywords should be bought
    across the three major networks (Google,
    Yahoo & MSN)
  • Optimization of the keyword buy can occur
    as traffic patterns are learned.




           Confidential & Proprietary
Social Media
•   The Blogosphere
     • Leverage Technorati to seed blogs and
       create awareness while driving traffic.
       http://technorati.com/
     • Use link exchanges with reputable traffic
       sources with a similar audience (e.g.
       perezhilton.com)
•   Facebook
     • Leverage the existing Facebook community
       page to announce the Soft Launch and
       continue to drive buzz around the shows.
     • Build the Facebook Fan base for all shows.


                 Confidential & Proprietary
Experiential Marketing
• Reach them where they are
   • Target specific events/locations where the
     armadadigital audience is and reach out via
     stickers, flyers, etc.
• Leverage Social Spheres
   • Allow the NYU Interns to create an event to
     generate interest on and off campus.




                Confidential & Proprietary
Syndication
• Share, Share, Share
   • Share content with other video service
     providers
   • Post videos to iTunes & Amazon Unbox
• Awareness
   • Sharing will drive curiosity around the
     shows.




                Confidential & Proprietary
Mobile
• Alerts
   • Use SMS to keep the audience abreast of
     new episodes.


• Viewing
   • Create mobile-compatible content to allow
     ad hoc sharing via web-enabled
     smartphones




            Confidential & Proprietary
Offline Marketing
• What are they reading?
   • Carefully selected advertisements placed in
     the right media, such as InStyle, WWD, etc.
   • Highlight a specific show in a given
     publication




               Confidential & Proprietary
Creating value based community relationships

CRM CUSTOMER
RELATIONSHIP MARKETING

              Confidential & Proprietary
Email Marketing
• Acquisition
   • Leverage existing third party opt-in lists for
     launch announcement
• Retention
   • Continue the communications after an
     audience member is registered online to
     announce new episodes, shows, events, etc.




                Confidential & Proprietary
Cohort Marketing
• Leverage existing organizational
  Spheres of Influence
• Leverage armadadigital’s existing
  relationships and develop Cohort
  marketing efforts with relevant partners




          Confidential & Proprietary
The Stragic Plan
• Use archetypes and personas to inform
  a segmentation model
• Define segmentation by ethnographic,
  demographic and psychographic
  criteria and start planning.
• Target based upon search, social
  media, email, mobile, experiential,
  cohort marketing efforts.




         Confidential & Proprietary
Across the Marketing Continuum
          PR 2.0

                      Search

                                   Social Media

    Experiential Marketing

                                 Cohort Marketing

                                                                      Mobile

                   Syndication                                           Retain

                            Email Marketing
Offline Advertising
                                                                      Grow


                                                              Serve

                                           Onboard
                               Acquire
                   Target        Confidential & Proprietary
Measurement
• A M&A plan will be used designed and
  setup to track the performance of the
  Media spend
• This will be the relevant basis for all
  future media buying




          Confidential & Proprietary
Refactoring & Optimization
• Data-Driven
   • Use available metrics about the
     Viewerscape such as geography, behavior,
     etc.
• Refactor
   • Re-define site hierarchy and layout.
• Optimize
   • Adjust media buy, keywords, and spending.




                Confidential & Proprietary
Funding the armadadigital marketing campaigns

MARKETING BUDGET


              Confidential & Proprietary
Marketing Budget
      Assumptions
• The marketing budget will be amortized
  across relevant channels.
• The detailed marketing budget will be
  presented in the marketing plan.
• The marketing budget will have a media
  plan and M&A Plan.
• The total amount allocated to the
  marketing budget will be an input to the
  percentages in the next slide



         Confidential & Proprietary
Total Marketing Budget = 100%


                          Confidential & Proprietary
Further Information


APPENDIX

               Confidential & Proprietary
Interconnected Spheres




  Confidential & Proprietary
Relationships
• Evidence-based medicine wordtree via
  IBM’s ManyEyes




          Confidential & Proprietary

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Digital marketing strategy

  • 3. The Three Rules of Marketing armadadigital 1. Viral by Nature • Any tactic should be inherently viral, and have a shelf life beyond it’s intended recipient. 1. Visionary • Any tactic will be executed using best-in- class technology & strategic thought. 1. Measurable • Every tactic will have specific measurable results to show success. Confidential & Proprietary
  • 4. The Vision • How was the approach validated in communicating with various demographics? • How is armadadigital unique, compelling, engaging and relevant to its target audience? • What did we look at to develop the marketing strategy (multidimensional view) • What is the brand position and how does this relate back to the philosophy • In the context of targeting. How did the dimensions of geographic, demographic, Psychographic and ethnographic influence the marketing paradigm? Confidential & Proprietary
  • 5. Viewerscape • The Viewerscape is the multicultural, multidimensional audience that will view armadadigital. • Speaking to and engaging the Viewerscape in the relevant media and leveraging their social networks is the challenge. Confidential & Proprietary
  • 6. “I download TV shows” “Reality TV is my dirty secret” “don’t sell me, “I relate to this brand” engage me” “Real content matters” “don’t tie me to my TV” “I Tivoded it” “I watch TV on my iPhone” Confidential & Proprietary
  • 7. Mobile phones IPTV Confidential & Proprietary Tivo Direct Download AppleTV Cable DVR Podcast Video
  • 8. The Viewer Engagement Lifecycle Retain Customer Engagement Grow Serve Onboard Acquire Target Customer Lifecycle Confidential & Proprietary
  • 9. Creating relationships with the relevant targeting THE SPHERE OF INFLUENCE Confidential & Proprietary
  • 10. The Sphere of Influence • A sphere of influence is a collective of people that has a clear alpha leader. The sphere can have various origins, however there is one common dominator. There is always a key influencer that stewards the destiny of the sphere. • There are several types of sphere originators. Some display the characteristics of community leaders, authoritarians, thought leaders, social contributors , and/or subject matter experts. Confidential & Proprietary
  • 11. Relating Spheres Confidential & Proprietary
  • 12. Leveraging the Sphere + 65 % + 95 % Influence Aquisition + 45 % + 15 % Influencers Targeting key individuals with substantial spheres of influence. * Sphere Activation, basised upon an injection of marketing dollars Confidential & Proprietary
  • 13. Psycographic Marketing Sphere Activation Ethnographic Marketing Confidential & Proprietary Demographic Marketing PR Campaign Email Touchpoint Sphere of Influence Personalized Communication Website Messaging Personalized Promotion Blog Seeding Facebook Messaging Myspace Messaging
  • 14. Multidimensional View • The lens in which we looked at the target audience of armadadigital. • Compelling learning's and multidimensional touchpoints from demographics, psychographics and ethnographic. Confidential & Proprietary
  • 15. Market Movement • Indicate current trends based upon comscore and trendspotting data. • Create a predictive model for armadadigital technology to accommodate changes in the future. Confidential & Proprietary
  • 16. Archetypes • The archetype is critical since is sets the tone and manner for the brand position. Confidential & Proprietary
  • 17. Archetype Determination Confidential & Proprietary
  • 18. armadadigital Archetype • The armadadigital Archetype will guide the marketing efforts based on data captured post final launch. • Archetypes will be updated as knowledge of the consumer and key insights mature. Confidential & Proprietary
  • 24. Segmentation • Once there is a sufficient amount data and viewers, a segmentation analysis will account for various criteria points. • Segmentation by web analytics, community members and by adaptive survey Confidential & Proprietary
  • 25. Segmentation Sphere Influencers Sphere Evanglists Sphere Influencers  Target, catagorize and align indivduals with large , medium and small spheres of influance and create a two way transitive trust with them.  Sphere influancers are the gold in the sphere and the ultimate target making them the most important. Social Network Spheres  These spheres are derived from Facebook, Myspace and Linkedin and have revelant sphere advocates that will be the princiapl targets.  Spheres from this catagory are the most viral in nature and will be the most important. Sphere Evanglists  The indivduals that will leverage their sphere to advocate the content of armadadigital.  These are the people that will be the most important to market to and direct marketing efforts since they will be the insiders. Social Network Spheres Confidential & Proprietary
  • 26. Social Segmentation Confidential & Proprietary
  • 27. Targeting • Targeting via a attitudinal and behavioral dimensions will yield the best results for increasing lift, engagement and stickiness of the website. Confidential & Proprietary
  • 28. Targeting Sphere of Influence Network Participation Multilevel Activation High Conectivity Sphere Seeding Mutual Connections Sphere Activation Community Advocate Relationship Activation Community Member Leverage Spheres Active Member Visitor Values Relationships Sphere Construction Casual Observer Interconnecting Spheres Mine Spheres Confidential & Proprietary
  • 29. Tactical Marketing Opportunities MARKETING TACTICS Confidential & Proprietary
  • 30. PR 2.0 • Intrigue • The initial press release should be sent via intrigue-based methods online AND offline. • A second round of multistage PR booster rockets would create additional intrigue, mystery and questions about each show in a unique way. • Events • A launch party for the final release of armadadigital would accelerate the splash of the PR efforts. • Include a press junket with the cast of the shows. Confidential & Proprietary
  • 31. SEARCH • SEO • armadadigital.com will be initially optimized for metadata to enhance organic search. • SEM • A specific list of keywords should be bought across the three major networks (Google, Yahoo & MSN) • Optimization of the keyword buy can occur as traffic patterns are learned. Confidential & Proprietary
  • 32. Social Media • The Blogosphere • Leverage Technorati to seed blogs and create awareness while driving traffic. http://technorati.com/ • Use link exchanges with reputable traffic sources with a similar audience (e.g. perezhilton.com) • Facebook • Leverage the existing Facebook community page to announce the Soft Launch and continue to drive buzz around the shows. • Build the Facebook Fan base for all shows. Confidential & Proprietary
  • 33. Experiential Marketing • Reach them where they are • Target specific events/locations where the armadadigital audience is and reach out via stickers, flyers, etc. • Leverage Social Spheres • Allow the NYU Interns to create an event to generate interest on and off campus. Confidential & Proprietary
  • 34. Syndication • Share, Share, Share • Share content with other video service providers • Post videos to iTunes & Amazon Unbox • Awareness • Sharing will drive curiosity around the shows. Confidential & Proprietary
  • 35. Mobile • Alerts • Use SMS to keep the audience abreast of new episodes. • Viewing • Create mobile-compatible content to allow ad hoc sharing via web-enabled smartphones Confidential & Proprietary
  • 36. Offline Marketing • What are they reading? • Carefully selected advertisements placed in the right media, such as InStyle, WWD, etc. • Highlight a specific show in a given publication Confidential & Proprietary
  • 37. Creating value based community relationships CRM CUSTOMER RELATIONSHIP MARKETING Confidential & Proprietary
  • 38. Email Marketing • Acquisition • Leverage existing third party opt-in lists for launch announcement • Retention • Continue the communications after an audience member is registered online to announce new episodes, shows, events, etc. Confidential & Proprietary
  • 39. Cohort Marketing • Leverage existing organizational Spheres of Influence • Leverage armadadigital’s existing relationships and develop Cohort marketing efforts with relevant partners Confidential & Proprietary
  • 40. The Stragic Plan • Use archetypes and personas to inform a segmentation model • Define segmentation by ethnographic, demographic and psychographic criteria and start planning. • Target based upon search, social media, email, mobile, experiential, cohort marketing efforts. Confidential & Proprietary
  • 41. Across the Marketing Continuum PR 2.0 Search Social Media Experiential Marketing Cohort Marketing Mobile Syndication Retain Email Marketing Offline Advertising Grow Serve Onboard Acquire Target Confidential & Proprietary
  • 42. Measurement • A M&A plan will be used designed and setup to track the performance of the Media spend • This will be the relevant basis for all future media buying Confidential & Proprietary
  • 43. Refactoring & Optimization • Data-Driven • Use available metrics about the Viewerscape such as geography, behavior, etc. • Refactor • Re-define site hierarchy and layout. • Optimize • Adjust media buy, keywords, and spending. Confidential & Proprietary
  • 44. Funding the armadadigital marketing campaigns MARKETING BUDGET Confidential & Proprietary
  • 45. Marketing Budget Assumptions • The marketing budget will be amortized across relevant channels. • The detailed marketing budget will be presented in the marketing plan. • The marketing budget will have a media plan and M&A Plan. • The total amount allocated to the marketing budget will be an input to the percentages in the next slide Confidential & Proprietary
  • 46. Total Marketing Budget = 100% Confidential & Proprietary
  • 47. Further Information APPENDIX Confidential & Proprietary
  • 48. Interconnected Spheres Confidential & Proprietary
  • 49. Relationships • Evidence-based medicine wordtree via IBM’s ManyEyes Confidential & Proprietary

Notas do Editor

  1. In the internet space there is a lot of noise.. How will standout from the noise and what will be our big idea?
  2. The three rules defined by JTON.
  3. The vision will connect the strategy and the tactics with the actual marketing plan. The marketing strategy is a framework and will tell you what you should be doing. The marketing Plan will tell you how to execute in the appropriate medium.
  4. Self explanatory
  5. Quickly explain the engagement lifecycle
  6. This is the big idea, every marketing strategy has on and this is the one for armadadigital.
  7. Defined.
  8. The importance of relating spheres.
  9. Looking thru the different lenses we are able to comprise and define the Viewerscape.
  10. Archetypes are driven by the psychology of consumers and is augmented with overlay data the is comprised of ethnographic and demographic datasets.