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>               Time for Action: Overcome the
                                             eLearning Barriers



                                      Presented by Nidhi Khanna
                                   L&D Consultant – 24x7 Learning



                                                            nidhi.khanna@24x7learning.com
www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.                    1
                            © 2013, Copyright, 24x7 Learning Private Limited.
Today we will talk about

                       The types of eLearning barriers faced by
                       professionals



                       What makes a virtual learning experience
                       successful?



                       Solutions to overcome the challenges in
                       eLearning implementation



                       How can you take virtual learning viral?




www.24x7learning.com             © 2013, Copyright, 24x7 Learning Private Limited.   2
According to research done by “Towards Maturity Benchmarking
              Practice report”, 91% of L&D and HR professionals seek to improve
                talent or performance management through the use of learning
                             technologies but only 20% achieve this



     .




www.24x7learning.com        © 2013, Copyright, 24x7 Learning Private Limited.     3
Barriers to eLearning




www.24x7learning.com      © 2013, Copyright, 24x7 Learning Private Limited.   4
Barrier to eLearning
                                                           1




                   No experience of self-learning




www.24x7learning.com         © 2013, Copyright, 24x7 Learning Private Limited.   5
Barrier to eLearning
                                                     2




                           Resistance to change and managing it




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.   6
Barrier to eLearning                           3


                                Time management- no time to learn




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.   7
Barrier to eLearning                                4


                       Lack of attractive, relevant and high-
                                 quality eLearning




www.24x7learning.com      © 2013, Copyright, 24x7 Learning Private Limited.   8
Barrier to eLearning
                                                          5




                                   Lack of knowledge about its potential
                                         use and implementation




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.   9
Barrier to eLearning                              6




                 Logistical issues




www.24x7learning.com        © 2013, Copyright, 24x7 Learning Private Limited.   10
Barriers to eLearning
     • No experience of self-learning
          –Lack of skills amongst employees to manage own learning


     • Resistance to change
          –Key points in managing change


     • No time to learn
          –Learning new skills should be viewed as a personal not a business gain


     • Lack of attractive, relevant and high-quality eLearning
          –Quality of eLearning content available


     • Lack of knowledge about its potential use and implementation
          –Focusing on technology more and less on adult learning principles


     • Logistical issues
          –Issues with infrastructure, bandwidth and technical restrictions

www.24x7learning.com           © 2013, Copyright, 24x7 Learning Private Limited.    11
Moving barriers to implementation




                                                               * Towards Maturity Benchmarking Practice




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.                                  12
Making Virtual Learning a successful
                        experience




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.   13
What makes Virtual Learning a successful
          experience 1




    Remember that the learning premise
          remains the same




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.   14
What makes Virtual Learning a successful
          experience
                      2




     The importance of being Learner-
     Driven, objectives & measurement




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.   15
What makes Virtual Learning a successful
          experience
                      3




                It’s all about the content




www.24x7learning.com        © 2013, Copyright, 24x7 Learning Private Limited.   16
To make virtual Learning a success…..

           •Remember that the learning premise remains the same

           •The importance of being learner focused

           and

           •It’s all about the content




www.24x7learning.com          © 2013, Copyright, 24x7 Learning Private Limited.   17
Solutions to overcome the challenges in
          eLearning implementation                1


              Build a learning culture




www.24x7learning.com       © 2013, Copyright, 24x7 Learning Private Limited.   18
Solutions to overcome the challenges in
          eLearning implementation                                         2

                                                Involve SME




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.       19
Solutions to overcome the challenges in
          eLearning implementation                3

                            Install user friendly Learning
                             Management System (LMS)




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.   20
Solutions to overcome the challenges in                                 4
          eLearning implementation

                          Link courses to
                       rewards & recognition




www.24x7learning.com          © 2013, Copyright, 24x7 Learning Private Limited.       21
Solutions to overcome the challenges in
                                                  5
          eLearning implementation


                                                    Follow up during training phase




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.              22
Summing the solutions to overcome the
         challenges in eLearning implementation

          • Build a learning culture

          • Involve an SME

          • Install user friendly Learning Management System (LMS)

          • Link courses to rewards & recognition

          • Follow up during training phase




www.24x7learning.com          © 2013, Copyright, 24x7 Learning Private Limited.   23
How can you take virtual learning viral?
         Five steps companies can take to engage employees in using
         technology to learn new skills and enhance performance:

         • Make a big splash to launch the learning and ensure employees know what
           to do next

         • Spell out what everyone – from managers to the shop floor – needs to do. A
           staggering 50 per cent of all companies said that employees were reticent
           when it came to using new technology to learn so this is a real priority area

         • Show people how to use the technology and make learning manageable

         • Review learning regularly and keep managers informed

         • Promote successes to colleagues and celebrate together




www.24x7learning.com         © 2013, Copyright, 24x7 Learning Private Limited.             24
Watch out for pitfalls
          to avoid elearning
          failure




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.   25
Most common missteps or pitfalls
          1. Believing that e-learning is automatically a cheaper training alternative

          2. Overestimating what e-learning can accomplish

          3. Overlooking the shortcomings of self-directed learning

          4. Failing to look beyond the course paradigm

          5. Viewing content as a commodity

          6. Ignoring the technology

          7.Failing to involve the IT department

          8. Fixating too much on technology

          9. Believing that just because an e-learning system is implemented it will be
          used


www.24x7learning.com         © 2013, Copyright, 24x7 Learning Private Limited.            26
Six areas to be approached with care to avoid
          pitfalls
          • Planning

          • Alignment

          • Blending and integration

          • Motivation and support

          • Marketing and communications

          • Evaluation and refinement




www.24x7learning.com         © 2013, Copyright, 24x7 Learning Private Limited.   27
What are top learning companies doing
                              differently?
                   Characteristics of Top Learning Companies




www.24x7learning.com      © 2013, Copyright, 24x7 Learning Private Limited.   28
They invest




                                20%                              Top learning companies
                                 average                                 allocate
                                                                           30%
                                                            of L&D budget to technology to help
                                                                        achieve goals

                                                             They also allocate their resources
                                                                     differently as well….




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.                          29
How do we allocate our resources generally?
                                              Course All
                                              delivery
                                            30.00

                                            25.00

                                            20.00                            Developing
                       Other
                                                                              content
                                            15.00
                                                                                               'traditional'
                                            10.00
                                                                                               models
                                             5.00

                                             0.00

           Collaboratio                                                              Administrati
                n                                                                       on



           new                                                                                        * Towards Maturity
                                                                                                        Benchmarking Practice
           models          Supporting
                                                                 Strategy/                          All
                            informal
                                                                 planning
                            learning



www.24x7learning.com             © 2013, Copyright, 24x7 Learning Private Limited.                                      30
Top learning companies
          allocate more to supporting informal, strategy and planning and
          developing content, less on administration and delivery

                                             Course
                                             delivery
                                           30.00

                                           25.00

                                           20.00                           Developing
                       Other
                                                                            content
                                           15.00                                        'traditiona
                                           10.00                                        l' models
                                            5.00

                                            0.00

            Collaboratio                                                       Administrat
                 n                                                                ion

                                                                                                    * Towards Maturity
                                                                                                      Benchmarking Practice


             new           Supporting                                                    All
                                                               Strategy/
             model          informal
                                                               planning
                            learning
             s
                                                                                         Top quartile
www.24x7learning.com             © 2013, Copyright, 24x7 Learning Private Limited.                                    31
For top learning companies, they use more
          technologies




                                                                           * Towards Maturity
                                                                             Benchmarking Practice




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.                     32
They are more likely to use technologies to
         improve business critical skills




                                                                           * Towards Maturity
                                                                             Benchmarking Practice




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.                     33
How can we start to achieve this?

           • Sharing good practice

           • Improving the application of learning in work

           • Respond faster to business change

           • Improve links with talent and performance management




www.24x7learning.com         © 2013, Copyright, 24x7 Learning Private Limited.   34
* Towards Maturity
                                                                             Benchmarking Practice




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.                     35
How organizational level business goals can
          be met with eLearning
          1. Reduction in costs
              a. Reduced travel expenses
              b. Reduction in the costs associated with in-person events
              c. Reduction in administrative costs
                 > Less administration and preparation – automated tracking and
                   reporting of attendance, grading, completion of curriculums, et al.

          2. Improvement in employee productivity
               a. More efficient and effective learning opportunities

          3. More efficient training content development and delivery
              a. Enhanced ability for rapid user-generated content
              b. Provides same value to dispersed workforce



www.24x7learning.com         © 2013, Copyright, 24x7 Learning Private Limited.           36
How we can assist you in overcoming and
          barriers and implementing eLearning




www.24x7learning.com   © 2013, Copyright, 24x7 Learning Private Limited.   37
24x7 learning team consults on the following
          aspects
           Planning


           Alignment


           Blending & Integration


           Motivation & support for Learners


           Internal Communication, Launch (content, plan)


           Review ongoing




www.24x7learning.com         © 2013, Copyright, 24x7 Learning Private Limited.   38
Consulting Services

          • Understand the aspects of your organizational structure and culture that
            impact your e-Learning program

          • Align your e-Learning program goals to corporate business objectives

          • Set realistic program goals and success criteria

          •Identify opportunities to integrate e-Learning into strategic development initiatives

          • Effectively communicate about and market your program

          • Measure the success of your e-Learning program




www.24x7learning.com         © 2013, Copyright, 24x7 Learning Private Limited.              39
24x7 Learning Pvt. Ltd
    Ulsoor Lakefront, Bangalore,India
        Phone: +91 80 4069 9100         contactus@24x7learning.com
                                        www.24x7learning.com
                                        www.learntrak.net



                                                        lnkd.in/6qD2pY

                                                        twitter.com/24x7learning

                                                        facebook.com/24x7LearningIndia




                                                                                         40

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Overcoming eLearning Training Barriers

  • 1. > Time for Action: Overcome the eLearning Barriers Presented by Nidhi Khanna L&D Consultant – 24x7 Learning nidhi.khanna@24x7learning.com www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 1 © 2013, Copyright, 24x7 Learning Private Limited.
  • 2. Today we will talk about The types of eLearning barriers faced by professionals What makes a virtual learning experience successful? Solutions to overcome the challenges in eLearning implementation How can you take virtual learning viral? www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 2
  • 3. According to research done by “Towards Maturity Benchmarking Practice report”, 91% of L&D and HR professionals seek to improve talent or performance management through the use of learning technologies but only 20% achieve this . www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 3
  • 4. Barriers to eLearning www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 4
  • 5. Barrier to eLearning 1 No experience of self-learning www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 5
  • 6. Barrier to eLearning 2 Resistance to change and managing it www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 6
  • 7. Barrier to eLearning 3 Time management- no time to learn www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 7
  • 8. Barrier to eLearning 4 Lack of attractive, relevant and high- quality eLearning www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 8
  • 9. Barrier to eLearning 5 Lack of knowledge about its potential use and implementation www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 9
  • 10. Barrier to eLearning 6 Logistical issues www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 10
  • 11. Barriers to eLearning • No experience of self-learning –Lack of skills amongst employees to manage own learning • Resistance to change –Key points in managing change • No time to learn –Learning new skills should be viewed as a personal not a business gain • Lack of attractive, relevant and high-quality eLearning –Quality of eLearning content available • Lack of knowledge about its potential use and implementation –Focusing on technology more and less on adult learning principles • Logistical issues –Issues with infrastructure, bandwidth and technical restrictions www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 11
  • 12. Moving barriers to implementation * Towards Maturity Benchmarking Practice www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 12
  • 13. Making Virtual Learning a successful experience www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 13
  • 14. What makes Virtual Learning a successful experience 1 Remember that the learning premise remains the same www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 14
  • 15. What makes Virtual Learning a successful experience 2 The importance of being Learner- Driven, objectives & measurement www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 15
  • 16. What makes Virtual Learning a successful experience 3 It’s all about the content www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 16
  • 17. To make virtual Learning a success….. •Remember that the learning premise remains the same •The importance of being learner focused and •It’s all about the content www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 17
  • 18. Solutions to overcome the challenges in eLearning implementation 1 Build a learning culture www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 18
  • 19. Solutions to overcome the challenges in eLearning implementation 2 Involve SME www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 19
  • 20. Solutions to overcome the challenges in eLearning implementation 3 Install user friendly Learning Management System (LMS) www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 20
  • 21. Solutions to overcome the challenges in 4 eLearning implementation Link courses to rewards & recognition www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 21
  • 22. Solutions to overcome the challenges in 5 eLearning implementation Follow up during training phase www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 22
  • 23. Summing the solutions to overcome the challenges in eLearning implementation • Build a learning culture • Involve an SME • Install user friendly Learning Management System (LMS) • Link courses to rewards & recognition • Follow up during training phase www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 23
  • 24. How can you take virtual learning viral? Five steps companies can take to engage employees in using technology to learn new skills and enhance performance: • Make a big splash to launch the learning and ensure employees know what to do next • Spell out what everyone – from managers to the shop floor – needs to do. A staggering 50 per cent of all companies said that employees were reticent when it came to using new technology to learn so this is a real priority area • Show people how to use the technology and make learning manageable • Review learning regularly and keep managers informed • Promote successes to colleagues and celebrate together www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 24
  • 25. Watch out for pitfalls to avoid elearning failure www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 25
  • 26. Most common missteps or pitfalls 1. Believing that e-learning is automatically a cheaper training alternative 2. Overestimating what e-learning can accomplish 3. Overlooking the shortcomings of self-directed learning 4. Failing to look beyond the course paradigm 5. Viewing content as a commodity 6. Ignoring the technology 7.Failing to involve the IT department 8. Fixating too much on technology 9. Believing that just because an e-learning system is implemented it will be used www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 26
  • 27. Six areas to be approached with care to avoid pitfalls • Planning • Alignment • Blending and integration • Motivation and support • Marketing and communications • Evaluation and refinement www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 27
  • 28. What are top learning companies doing differently? Characteristics of Top Learning Companies www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 28
  • 29. They invest 20% Top learning companies average allocate 30% of L&D budget to technology to help achieve goals They also allocate their resources differently as well…. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 29
  • 30. How do we allocate our resources generally? Course All delivery 30.00 25.00 20.00 Developing Other content 15.00 'traditional' 10.00 models 5.00 0.00 Collaboratio Administrati n on new * Towards Maturity Benchmarking Practice models Supporting Strategy/ All informal planning learning www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 30
  • 31. Top learning companies allocate more to supporting informal, strategy and planning and developing content, less on administration and delivery Course delivery 30.00 25.00 20.00 Developing Other content 15.00 'traditiona 10.00 l' models 5.00 0.00 Collaboratio Administrat n ion * Towards Maturity Benchmarking Practice new Supporting All Strategy/ model informal planning learning s Top quartile www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 31
  • 32. For top learning companies, they use more technologies * Towards Maturity Benchmarking Practice www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 32
  • 33. They are more likely to use technologies to improve business critical skills * Towards Maturity Benchmarking Practice www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 33
  • 34. How can we start to achieve this? • Sharing good practice • Improving the application of learning in work • Respond faster to business change • Improve links with talent and performance management www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 34
  • 35. * Towards Maturity Benchmarking Practice www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 35
  • 36. How organizational level business goals can be met with eLearning 1. Reduction in costs a. Reduced travel expenses b. Reduction in the costs associated with in-person events c. Reduction in administrative costs > Less administration and preparation – automated tracking and reporting of attendance, grading, completion of curriculums, et al. 2. Improvement in employee productivity a. More efficient and effective learning opportunities 3. More efficient training content development and delivery a. Enhanced ability for rapid user-generated content b. Provides same value to dispersed workforce www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 36
  • 37. How we can assist you in overcoming and barriers and implementing eLearning www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 37
  • 38. 24x7 learning team consults on the following aspects Planning Alignment Blending & Integration Motivation & support for Learners Internal Communication, Launch (content, plan) Review ongoing www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 38
  • 39. Consulting Services • Understand the aspects of your organizational structure and culture that impact your e-Learning program • Align your e-Learning program goals to corporate business objectives • Set realistic program goals and success criteria •Identify opportunities to integrate e-Learning into strategic development initiatives • Effectively communicate about and market your program • Measure the success of your e-Learning program www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 39
  • 40. 24x7 Learning Pvt. Ltd Ulsoor Lakefront, Bangalore,India Phone: +91 80 4069 9100 contactus@24x7learning.com www.24x7learning.com www.learntrak.net lnkd.in/6qD2pY twitter.com/24x7learning facebook.com/24x7LearningIndia 40

Notas do Editor

  1. 1 in 4allocate 30% or more of available training budget to learning technologiescompared to 1 in 4 in 2010 and 1 in 10 in 2008
  2. Those in the Top Quartile for the TMI are spending a higher proportion of their time now in:Strategy and planningDevelopment and DeliveryThose in the bottom quartile for TMI (TM4) are more focused on:Administration and DeliveryAlthough the differences are less pronounced, TM1 also spend more time supporting informal learning and on collaborative learning.