What is 2-1-1?
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Take a minute to learn what 2-1-1 is and why you and everyone you know should be talking about it.
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What is 2-1-1?
- 1. For SEVEN YEARS parts of Oregon have had 2-1-1. In the those 7 counties – more than 100,000 people call 2-1-1 every year. 80% of Americans have access to 2-1-1. So you’re wondering...
- 2. WHAT IS ? AND HOW CAN IT HELP YOU?
- 3. EVERY DAY, people need information that would improve their lives.
- 4. AND EVERY DAY, organizations are working to help improve lives.
- 5. But, connecting the people who need help with the people who can provide help… ISN’T ALWAYS EASY!
- 6. IN FACT, the system can be fragmented, confusing and difficult to navigate.
- 7. My kids need food, what do I do? Should I pay $1000 for help with my mortgage? How can I help my neighbor find a walker? Can they shut off electricity if I use a respirator? Where do I find resources for my needy client? I’m freezing, where’s the nearest shelter?
- 8. THAT’S WHERE COMES IN!
- 9. cuts through the clutter, so people can find what they need…
- 10. Right in their own backyard!
- 11. When someone calls they talk to a real, live person! Calls are also free and anonymous.
- 12. Call center specialists do more than search a database…
- 13. They diagnose the caller’s issue and uncover a myriad of solutions.
- 14. 9-1-1 operators like 2-1-1 too! When 9-1-1 is focused on emergency response, 2-1-1 provides vital information and resource referrals during forest fires, floods and other natural disasters. 2-1-1 played a crucial role in the San Diego wild fires!
- 15. For local health and community service providers, 2-1-1 helps directs informed and appropriate callers to the right agencies every time. 2-1-1 played a crucial role in the San Diego wild fires! 2-1-1 coordinates referrals so no single provider becomes overwhelmed and so every organization can focus on getting help to more people.
- 16. 2-1-1 serves A LOT of people who need help AND SavesA LOT of money and time for people who look for services for their clients or constituents.
- 18. Legal offices
- 19. Elected officials
- 20. Businesses
- 21. Community Centers
- 22. Faith centers
- 24. If this was science or math class, the formula might look like this: 211 + community resources + public knowledge = Improved lives
- 25. Hmmm, that sounds like a formula that has worked before… 911 + emergency services+ public knowledge = Improved lives
- 26. SPREAD THE WORD ABOUT www.211info.org